Food isn't great, customer service is awful. I wish this place would not exist so something good could be here instead, it's a waste of a business. I have given them multiple attempts, none were good. Sucks to suck. read more

The food was absolutely delicious, with generous portions that are perfect for sharing. My colleagues and I enjoyed our stay from morning until lunch--the ambiance was great, the customer service was excellent, and the owner was so friendly and welcoming. read more

Had lunch here recently on a quiet weekday. I had a chicken cheese steak with mushrooms and peppers and my colleague had a regular cheese steak with onions and peppers. We also shared some fries and a chocolate milkshake that was so thin it was more "milk" than "shake". I remember coming here regularly years ago - and the sandwiches were much better back then. This time, the flavors were bland and uninspiring. You could hardy taste the filling over the bread. And what's up with using dutch crunch rolls as the default for a cheese steak and not even offering a more typical roll? The best part of this meal was catching up with my friend - I hadn't seen him for many months. The food was totally forgettable. read more

Awesome food! Great service! 10/10 I got the cheesesteak salad and hashbrowns. Sooo good read more

Sara's Kitchen - Cheesesteak salad - American Near Me - Santa Clara, California

Decided to stop here with my family after making a stop at the airport and the service was excellent! Right away we were greeted by one of the ladies that speaks Spanish, don't know her name. She provided outstanding customer service & made us feel welcome. The food is pretty delicious too! Definitely would come back. read more

Sara's Kitchen - American Near Me - Santa Clara, California

Food was ok. Typical diner food. Nothing exceptional. Got toast out for the whole table on one plate. No other plates offered so everyone ate on their napkins. Hash browns have no salt or flavor. Overpriced - regular black coffee is $4.50. There's a female waitress at the cashier counter, must be in her late 80s, who's pretty rude. Asked a question about the bill that she struggled to answer. When my friend helped out she made a sassy comment, "we know who dines out frequently". Wouldn't recommend. Too much negative energy for a Saturday morning. read more

Super cheap on the meat in the Philly Cheesesteak. All bread and veggies and not a lot of meat. Place used to be better a long time ago read more

Sara's Kitchen - Philly cheese steak without steak - American Near Me - Santa Clara, California

DONT EVER get the hamburger patty & egg is the worst plate stated handmade patty but looking like left over tiny dry burn Patty that's left on the grill definitely not worth it!!! read more

The food is delicious especially their breakfast!!!Also good lunch menu! The atmosphere is excellent right in old Santa Clara area by the college I'd recommend this place for a relaxing meal with a great server who gets how to treat people with respect and kindness This place is a perfect place to stop and enjoy a nice breakfast or lunch!!! Try it out read more

IF i could give ZERO stars I would, Terrible customer service from owner.Thinks it's okay to shove and curse at customers. I feel sorry for her staff I can guarantee she treats them terribly, they had to apologize for her behaviour read more

Will not be returning because of my checkout experience. The food was fine, and the wait staff were very kind and attentive. Unfortunately, the woman at the front was extremely rude and insulting. When I quickly asked for a breakdown of the bill--just so I could understand what I was being charged for since the receipt didn't specify what each item was--she responded by condescendingly saying it was fine that I couldn't afford to pay. That was never the issue; I was simply asking for clarity. Even after I explained this, she continued to be dismissive and rude, which was extremely upsetting and uncalled for. read more

Yesterday, Sunday. 2023, 11/05, I was planning to meet my friend at 1pm since I know they close 2pm. Once I got in 1:04pm the old lady who seems to be a owner was looking at me and told me they are closed. I see ppl are coming in and out for take out and at least 4 table was full with ppl still eating. I can't believe she just kick us out without giving me a reason and speaking Spanish in front of me which I have no idea what she is talking about to their staffs. I felt offended and felt that was very rude. Very disappointing. read more

Our server and the person who seated us were helpful and attentive. It's definitely a cozy typical American diner but the food is below average and the coffee was burnt. If I could give 3.5/5 I would because of the kindness of our server. Otherwise I wouldn't recommend it. read more

The owner and people that run it are fake and pretend to be nice. A place like this should easily have 4 1/2 stars but they serve to old white people because they can't tell the difference between good and shitty food. So when a place like this shows less than 4 stars it's super bad. We're talking about breakfast. How do you fuck up breakfast? They've cursed at me on the phone when I told them that I order a children's French toast but charged me for an adult plate, honestly thought it would go smoother but they're rude. And I would understand being rude and cocky if the food was actually good but it's not. read more

I have been going to Sara's for 20 years. Great place. Down home cooking. It is a favorite of family and friends visiting from all over the country. Sara is beloved by all. read more

It's okay, nothing amazing about it. It has a cozy feeling but very much a diner. It's a small place, quick service, but food is just eh. A milkshake is $9 but it's so small it's not worth $9. I got the veggie scramble and it was eh ok. The pancake was my favorite though - it was perfectly made. I agree with other reviews that some of the food was a bit cold. The waitress was super attentive and sweet. read more

Been by this small retro looking resterant 100's of time but being open for breakfast and lunch only, we hadn't stopped. This past Saturday though we were looking for trying something new. We were very sad we not come earlier. The service was fast and very gracious. The waitstaff was preemptive good in anticipating what we needed. And our meal was presented fast and delicious. (See Pictures) We will be back soon and want to now try the cheesesteak. The bread on my club sandwich tasted like it was fresh baked right there and they use the same for the cheesesteak. read more

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It was okay. The food and the service weren't great. I have been there a handful of times and the food and service have been consistently meh. read more

We've been here a handful of times over the years. Some good experiences, some bad. Today we came for a late breakfast. The hostess greeted us warmly and said "wherever you like." We chose a booth that had not yet been cleared. One of the servers directed us to a table. We said we'd like the booth. He again directed us to the table. Finally, they came and cleared the booth, and we sat down. Our waitress was friendly and efficient at first. She took our order promptly. A few minutes later, some people came and sat at the booth behind ours. One of them ordered a corned beef hash--the same thing we ordered. A few minutes later, they were served. We waited. And waited. Finally our order came. We mentioned that the guy behind us probably got our order. The waitress denied it. No apologies for the long wait. Then the owner stopped by to see if everything was all right. I started to tell her about the order mixup, but she cut me off with, "We've been doing this for 24 years. We know what we're doing. Just relax." Then she walked away. So much for "How are we doing?" Why did she even ask? The corned beef hash was just okay. A couple other places we frequent have much better corned beef hash. Pancakes looked good, but were tasteless and cardboard-ish!. I love fluffy flavorful pancakes with real maple syrup. They don't have real maple syrup. Just imitation. I used jam on the half pancake I ate. Very disappointing. read more

Love this place! This is my favorite type of breakfast spot. It has an old-style diner feel which lends to both the food and service: Good, consistent, friendly staff, and good service. Sara is even there most of the times I've eaten here. And whether you're new or a regular, they treat everyone with the same warm, welcoming attitude. Simple food at good prices, in a nice, homey atmosphere. I live in LA but make a goal to stop here whenever I'm in the area. read more

Sara's Kitchen - American Near Me - Santa Clara, California

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Overheard the owner lady talking trash about her employee saying that the guy is useless. During point of sale, she asked multiple times if we ordered drinks but we only had water seems like she was trying to charge us extra. Food was not good, It tasted bland I ordered the Benedict the english muffin was not toasted which was soggy and the poached egg was so wet when I cut into it it squirted water all over my shirt. The place is run down and dusty I do not recommend coming here. Might be a step up from Denny's. If you are going to pay this gouging price, don't be like me, do your research, find a better eatery! read more

The food is great! Courteous staff, generous, especially Sara herself, great women! Can get very busy, Sundays mostly read more

A wonderful treasure! The food was delicious and the service was fast and friendly!! Their menu has so many choices and they all sound so good. We got the bacon avocado benedict and a stack of pancakes. They were both delicious! I will be going back soon! read more

My first and definitely my last time here. I ordered an egg scramble and it was good. My daughter ordered pancakes and she said they were not good. The ambiance is very comforting like home. My issue was with the owner who happened to be our server. Before walking back to submit our order, I asked her to change my meal. She came and brought us items that we hadn't ordered and when we'd try to explain she would talk over us and go and bring us whatever she assumed we were asking for and roll her eyes. When she was bringing the food she asked who ordered this and my friends and I looked at each other confused. She continued to walk away with the food and say "let me see the order because these people don't even know what they ordered". We tried explaining the confusion but she wasn't even paying full attention to us and then walking away and again doing what she assumed we wanted. We were charged for all the mistakes she made when taking our order. I wish my experience was better but after reading other reviews, it seems like this is who the owner is and her attitude will not change. read more

While the parking lot is small we hit a good time to go as they weren't busy. Food was severed fast and quality was good. Price was ok but it's a sign of the times in California so nothing to complain about. read more

Cannot comment on food. Terrible service - AFTER waitstaff took a minute to check and helpfully identify food that would trigger allergies....owner/manager made a point of coming over and stating 'We do not have time to check ingredients to make sure you dont have an allergic reaction'. Didn't sample food after that, just left. Never have I experienced such an attitude in any establishment before. read more

Cute little place across from the monastery. I came from the google reviews and glad I checked it out. Very attentive staff and quick to seat us on a Saturday afternoon. Food was good and reasonably priced. We had the breakfast burrito and chicken apple sausage scramble. Both were plentiful and not overly greasy like most restaurants these days. Coffee was good as well. Afterwards we walked across the way and walked the gardens of the monastery. read more

Sara's Kitchen - Breakfast burrito - American Near Me - Santa Clara, California

I wanted to love this place, however the cheesesteak must have been a veggie because i counted on four measly strips of beef.. lots of veggies and cheese but no meat. 14 dollars for a cheesecake and handful of fries were another 5 dollars Oh well Sorry , going to take my business elsewhere read more

Mess up my order and then have the audacity to question my tip amount. Food is what you'd expect at a diner style establishment - just ok. Ambiance inside is nice. Server was polite and quick. read more

Been coming here a while and love it every time. Only gripe I have is that the parking lot is tiny and it's a tiny building so you may have to wait, but it's worth it. read more

Had a nice brunch at this spot! You can tell it definitely has its fan base and I'm sure there are folks who have been enjoying their traditional breakfast comfort food for years. The menu is pretty standard. If you're looking for free range avocado sourdough toast or vegan charcoal lemonade, this ain't your spot. We ordered: biscuits and gravy Benedict, chicken fried steak, hash Benedict, and am omelette- that I'm forgetting. All the food was decent. Nothing that stands out as amazing, but the ingredients were quality, strong serving size, and pretty tasty all around. A few nit picky things- they forgot my coffee and there was a plastic bread tab in our cottage cheese- whoops! Whatevs. We came around 12 and we didn't have to wait at all! Which is nice and rare in the bay area. I'd come back when I have a hankering some comforting breakfast. read more

Sara's Kitchen - Chicken fried steak - American Near Me - Santa Clara, California

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Food was delicious really good portion size the service was on point I didn't have to ask for a coffee refill which to me is a great sign of customer service. I like this diner really cute and clean I will be back again. read more

I've found my new favorite breakfast spot! The place is homey and comfortable surrounded by family photos making it feel warm. The food comes out really quickly and is amazing! Staff ate super friendly and nice. I love everything I ate with my partner and I'm already planning what I want to try next time! read more

Sara's Kitchen - American Near Me - Santa Clara, California

Waited forever. Estimate was 20mins but waiting for an hour and with another 20 min wait again, this restaurant needs to scale to cater.

I went to Sara's Kitchen yesterday for breakfast.. Although I had lived in Santa ClaraI for 10yrs, I'd never been to this diner before and was excited from all the reviews I've read. I ordered a linguica scramble (more of a onion & pepper scramble), side small stack pancakes (2), orange juice and a cup of coffee. The coffee was piping hot the way I like it and my anticipation was increased for some good eating. The scramble lacked a balance of the main ingredients. The pancakes seemed pre-cooked and re-warmed cause they were hard and cold. The butter didn't melt at all. So disappointing. I didn't bother the server because I wanted the full experience of a first-time diner. After the lackluster meal,I went to the register to pay and here's where things turned absolutely left. The cashier, I presume the owner or maybe she was Sarah was helping another patron with their order. The patron was sitting very closely to the register (left) which is located in front of the open kitchen. The patron had ordered a hamburger with a fried egg, apparently she wanted something changed or added. As the cashier took the plate and turned to head to the kitchen, the top bun of the burger fell on the carpeted floor which is the main thorough fair in and out of the kitchen. I'm standing at the register patiently waiting to pay my bill and to my dismay and shock, she picked up the bun and put it on top of the burger and proceeded to walk the plate to the fryer and explain to the cook what needed to be changed. It didn't seem like the cook understood her instructions so she proceeded to do it herself. As she's fixing the burger, she removed the dropped top bun and placed it on the side. I was in shock! She removed the fried egg from the burger amd placed the dropped/contaminated bun right back on top of the sandwich and took the plate to the diner. I was shook!!!! Now I know things go on behind the scenes of every restaurant but to see it that up close and personal in an open environment disgusted me!!! After handing the patron her plate, she came to the register, gave me my total. Keep in mind no gloves were on her hands during the entire time, she didnt wash her hands before or after. I was still the only one at the register. I paid my bill. Went back to my table with a knot in the pit of my stomach, left a tip and felt compelled to tell the patron what I witnessed. After witnessing that, I decided that was my first and last time dining there. I'm kinda bummed cause I did want to try a hamburger which is one of my favorite hot sandwiches. This is to the woman at the register, please be more sensitive and concerned about your patrons going forward. read more

Local hidden gen for your average Breakfast brunch. They have mimosas (orange and cranberry) I was unsure what i was to discover coming into a smaller establishment but my breakfast ( number 8) was delicious. A vegetable omelette, fresh tasting eggs served with (choice of potatoes or fruit) strawberries, watermelon and grapes. My partner ordered the country fried chicken, breading was nicely done with a creamy gravy over the top. $$ read more

My son and I were not seated (9/30/2023) because owner told her server to tell us "just tell them we are not seating any more people because we ran out of food, or something" I could hear her tell the server? We have had numerous meals there, but No More, very rude an no appreciation for paying customers. RW read more

Good food and excellent service. Nice place with great selection to choose from. Omelet is thin egg, which I like. Good shake selection for lunch. read more

Pancakes a little salty, & undercooked, the Eggs Benedict's bread is hard and chewy ,the Canadian ham is also hard and overcooked. Can't believe I just paid for this nastiness and the worst part my toddlers ate this too, not so much of it obviously, since I had to snatch it away as soon as I got to taste it. Way to start my morning Sara. read more

Sara's Kitchen - Undercooked Pancakes - Short Stack - American Near Me - Santa Clara, California

My food was made incorrectly so my husband called Sara's kitchen to notify them. He had it on speaker phone in addition I was able to hear the whole cones .They lady who answered the phone who said her name was Maria had a very hostile attitude. It was very unpleasant! She told my husband and I that our food was made correctly, my husband ordered a fried egg and got a scrabbled egg. Maria then told us how we should have ordered our food, and then started screaming at us. My husband then told her "Hey you know what it's ok" she was so aggressive then she started yelling louder "you want to come pick it up then come pick it up , pick it up pick it up" my husband and myself were very disappointed . We love to support small local businesses during these times however this was our first and last time with Sarah kitchen. read more

Sara's Kitchen - Maria said that is a fried egg - American Near Me - Santa Clara, California

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