So this was in 2017 but I am still scarred for life I am actually sitting outside of Playabowls rn reminiscing about how they ruined my actual life my junior year of high school. I think of them every now and then and ponder about how much they f*cked me up- IT TOOK ME 2.5 YEARS TO GET MY LENGTH BACK. I had caramel brown highlights and 28 inch hair. I asked for a dark brown color with 3 inches off. Honey they dyed my hair JET BLACK and cut off almost an entire foot of my f*cking hair. 10. Inches. I'm still mad til this day as u can tell. My step mom was also getting her hair done at the same time and her stylist forgot about her while smoking a cig outside and dyed her hair orange lmaooo. Clearly am still not over my experience it was the owner hopefully she's not helping out anymore read more

Sheetal is the best! I finally got my eyebrows done after this unfortunate quarantine. It was worth the wait! You should definitely check her out in Canton MA. read more

I will not be a returning client of Savoy Day spa. My experience yesterday was sub par. I spent 185.00 dollars on 1 color process, and a wash and blow dry. 5 weeks ago I spent 175.00 on a hair cut, 1 color process, and wash/blow dry. I must be missing something, Because I feel that when I decided not to go with a keratin treatment, that the bill was then inflated to recoup a portion of the 175.00 I was not going to spend on a service I did not want. On top of that, I never get to see the slip that's presented to the receptionist to cash me out. I totally do not know what I actually paid for. As for the stylist she took the generous tip and walked away and never even asked if I was making my next appt. She did me a big favor, because when she walked away, I knew I was not going to return as a client. I felt scammed. No transparency from this business. Buyer beware!!!!! They sneak in the prices they want to charge. read more

Absolutely amazing!!!! I love the stylists Julie and Sarah!!! As soon as I walk in the door my mood instantly changes! They make me feel so beautiful I cant say enough good things about both of them read more

Eyebrow Threading : Sheetal was very good and experienced. She's been in this profession for long. The place is easy to find and very clean.

I contemplated whether or not I should write this review. I try to practice the saying, "if you don't have anything nice to say then don't say anything at all." But the experience I had was one of a kind, so here goes.... Had a 10am massage appt with Anita today. Waited for 45 minutes because she was running late. Staff seemed apologetic, which was nice but it was still a significant delay, nonetheless. The massage wasn't really a massage. It was a combination of patting my back and flinging my limbs back and forth thinking that would be relaxing. To make matters worst, I was on a squeaky table which I'm sure made people outside think there was more going on in my room than just a massage. Half way through, my therapist even opened up a hard candy and proceeded to slurp on it throughout the rest of the session. To be fair, the staff was nice, the facility was comfortable but my overall experience was below average. Personally, I would try another place before I consider going back to this one. read more

Warning: my review is slightly bias because it is about one person, not the whole company. I have been going to Olga for my waxing needs for the last 15 years. I've traveled home from college in CT just to make sure she is the ONLY one to touch my beloved eyebrows. I love this woman. Savoy Spa is basically a Canton staple. I don't even know how long it's been in existence but I can tell you it's been a while! The fact it has survived when there seems to be a constant flow of spa/nail/salon businesses easily going in and out of existence in Canton is probably a testament to the quality of the whole business. In my 15 years as a customer the prices have not gone up a tremendous amount and they are very fair in the costs. They have everything - manis, pedis, hair, massage, facials, waxing, makeup.... a full service spa. The people are so sweet and they have never screwed up an appointment for me. The one time Olga was running very late she gave me my eyebrow waxing for free and with a sincere apology... what a doll. They are lucky to have this woman! Based off of my small but long experiences there I would recommend them for any of your needs. They keep their staff and have had the same ownership for at least 15 years - the owner's daughter works there as well so I am sure it will stay in the family. Kudos to you, Savoy Day Spa! read more

This place is absolutely terrible. Where do I start? They can't do hair for beans.... the stylists suck and have trouble without screwing up a simple trim, which is probably why they sell that ugly ass jewelry. The receptionist had a horrible attitude problem. AVOID THIS PLACE AT ALL COSTS if you want your hair to look good. read more

Had a massage and pedicure. Loved the massage. The woman who did the pedicure was fantastic. People there are warm and very nice. However the facility needs an upgrade. All of the pedicure jets/pools weren't working. People had to bring in buckets of hot water and dump them in to the foot bath. Not really fair to the staff. Everyone was so nice and that's why I'm giving the four stars - otherwise it'd be lower. read more

I have to update my review of Savoy. I had really liked my first few experiences to get waxing serviced there, however, since they have undergone renovations and are merging with Advanced Skin Care, the service and environment has gone horribly wrong. April Appointment: When I entered, the entire spa area was underconstruction. I had to stand to in the hallway while waiting for someone to come and prepare a room. My appointment was set for 10:30am, and it really didn't begin until 10:45 because the estetician needed to prepare the room. During the entire session, there was loud noice from construction. May Appointment: I made my appointment for 10AM on a Friday. When I arrived at 945, my estetician was not there yet, and didn't show up until 10:15. She apparently never starts earlier than 11AM, and was only there becasue the salon called and told her she had a client there. The story was the scheduling department should have known her schedule. June Appointment: I called and made an appoitnment with a new estetician for 10AM the week prior to 4th of July weekend. I confirmed that the appointment would be on time because of my prior experience. I arrived fifteen minutes early only to be told at 1010 the estetician wasn't there and would be another 10 - 20 min. I was then sent downstairs to discuss it with the scheduing desk because it wasn't the receptionists fault. The upstairs and downstairs desk continued to blame each other and not until i specifically said "It doesn't matter whose fault it is, it needs to be adressed and apologized for" did they actually apologize. I was told the owner only works three days a week (first problem) and the manager wasn't there that day either (second problem). I did receive a call from the estetician and a senior personnel afterwards apologizing, during work hours, when i mentioned that i couldn't speak but would appreciate a follow up the next day. I didn't receive anything. In summary, this salon needs serious help in the scheduling department, and even more so in the customer service department. read more

The massage was okay...the staff was a bit chatty and unprofessional. Also, we had to wait about 20 minutes past our appointment time, but they seemed apologetic about it. Will probably look elsewhere and come back here if there's nothing better in the area for massages. read more

I don't generally write reviews, but I had to make sure to write one for the Savoy Day Spa. I just moved to Canton, and had been dreading finding a new salon, I have super curly hair, and have been seeing the same hair stylist for 16 years. I very nervously went to Savoy, and saw Chris. Let me just say that he was fantastic!! He made me feel extremely comfortable, and I left feeling like a million bucks. My hair looks gorgeous, and I am so happy with it. I will be making my regular appointments with him from now on, he is amazing!! read more

I am still recovering from a HORRIFIC experience at Savoy Spa. My teen daughter and I had been hair customers for over a year and she decided to finally get a Keratin smoothing treatment because her hair is long and very curly. Because the normal $350 cost was too high, I asked if the cost could be lowered, which the owner Ann agreed to $300 before I made the appointment knowing the hair length and texture. When I picked my daughter up, she said they charged $350 anyway. I went in to question why, the owner treated me extremely rudely. She dismissively told me to sit and wait for her to finish her client's hair (the owner's chair is 2 feet from the cashier so all she had to do is tell the cashier to correct the charge.) After I waited another 20 min, I asked the cashier if the owner could call me to resolve the problem. Upon hearing this, the owner came up to me, pointed her finger 1 in from my face and began screaming at me that she had never had a customer question a charge! Everyone in the place stopped and mouths dropped. It was incredible that an owner could treat a customer this badly! I did not know how to respond to such a threatening act. I told her that I was calling my bank and would never return. Her response was "Good, because we don't want you people here" I was the only person who was not white in the spa. read more

If you're looking for a good waxer, Olga is the woman to see! I've been going to her for years. She is meticulous and has never burnt me or let me leave looking all crazy. I've trusted her with my eyebrows, my lips, and my bikini area. She introduced me to the brazilian wax and I've been hooked since! BTW, she can do a brazilian with panties on, so don't be uncomfortable. read more

Had my first Brazilian here with Sheetal and have already booked my next! She made sure the entire experience from start to finish was as comfortable as possible for me, not to mention price, process and end results all amazing! For once, little pain and NO ingrowns. Thank you Sheetal for the extra care!! read more

Sent both of my aunts there and they came back looking like cleopatra and a raccoon head. They were both walk ins but still there is no reason for such poor outcomes. I feel terrible I mislead them. read more

I love this salon and have been going there for years. Barry Cook is my stylist and I am always happy with my haircut and highlighting. Everyone is so nice, they make you feel special. read more

I have been a client of Savoy Day Spa for 7 years. I began with getting manicure/pedicure's with Carla who is FABULOUS! Her nails last longer than anyone I have gone to before. She is a total sweetheart and really gets to know her clients. I then started to see Wasan for Keratin hair straightening. I live in Canton but work full-time in Westborough. She is always willing to stay late for an appointment to accommodate my work schedule. That treatment takes almost 3 hours and she will always meet with me at 6:30. I appreciate the consideration of my time not to mention the results are fantastic. Once Advance Day Spa joined Savoy, I began to use their services as well. I now see Carmen for massage. Again, she is a wonderful and caring person. I see Jen for facials and my skin has never looked better. Finally, I see Sharon, the "Queen of Hair Removal" for electrolysis and laser hair treatment. She is a kind and caring person. She is accommodating for scheduling and just a total doll. Last Saturday, I had a date and my eye brows need an "emergency" electrology treatment. She not only fit me in, she did so around my schedule. I see her weekly for electrolysis - when I saw her on Tuesday night she did a treatment but did not charge me because she said "she did so little" since Saturday. Wonderful. Bottom line - all who work there are great people. They are professional, polite, and truly accommodating. They get to know you and care about you. It's clear they love what they do - and the results are proof. read more

I recently moved back to the area. I am soo glad Lani is back at Savoy! She is awesome for any type of waxing. I just had my brows done yesterday.. perfection. read more

I was a customer here for 8 years.. i used to see Irina.. that woman was the best! my eyebrows were always perfect and i always received compliments on them! Reason for the one star is that i will never return to this place again... she ended up getting replaced because they wanted "younger" people, we all know what that means... the front desk was always extremely rude.. and they were overly loud..i could hear customers and employees talking all that way upstairs in the spa rooms. When ever i made an appointment i always had to wait because employees would run late because the desk didn't know how to do scheduling... and if you ever leave tips for your service beware of leaving it at the desk because sometimes the employees never get them i've heard.. so its better off to personally hand it to the person or leave it for them in the room read more

I'm surprised this place only has 3 stars. Rachelle is amazing with lip enhancements.

I've been to Savoy twice since moving to Canton and have gotten great hair cuts both times from hair stylists Chris and Wasan who know exactly what they're doing with curly hair. I also really appreciated the phone manners of the woman who booked my appointment. She was pleasant, helpful and cheerful, which is much more than can be said for another local salon where I got an earful of attitude for trying to give them my business. Great people and very reasonably priced. read more

I have been to Savoy twice now for a cut and color. While the prices are on the high side ($125), I have never had trouble with the quality or the customer service. My hair is curly and I have been to a bunch of stylists who claim to know how to cut curly hair and well, they don't know. Jenni at Savoy is a master with the scissors! My color has been great and the cuts are awesome. Each time I call I can make an appointment easily and they call to remind the day before. Jenni ran about 5 minutes late this time but was apologetic. I did not know they did nails and asked about availability. Lisa squeezed me in (and filed my nails while Jenni was cutting) and did a great job on my shellac ($30). I am a fan of this spa and hope those with negative reviews give it another shot. read more

My daughter went to Savoy for her hair to be trimmed slightly. When i dropped her off, I was told the price was $45. When I picked her up, my daughter told me she had to pay $60, with the reason being her hair was long. That is a lame excuse, as the stylist saw the length of my daughter's hair when I dropped her off and asked about the price. What can I say: GREED! Avoid this place. Unless you like to be scammed, that is. read more

First: The receptionist / hair washer is a complete ditz. I was so confused by her response the last time I made an appointment that I had to call back to confirm the day. She asked when would I like an appointment. I asked for Wednesday late afternoon with Wasan. She said that there was no availability. Then I asked about Thursday. Then we were then talking about Wednesday again. Then she asked me to hold. It's such a chore just making an appointment. A spa is supposed to be relaxing but I always feel like it's kind of nuts in that place and I think half the problem is the receptionist. So I go back to get my hair washed and see Wasan who is just a few feet from the sinks. She looks at me and doesn't say hi or anything but looks at me like she's pissed. I'll admit that I was also already annoyed and probably should have listened to my instinct to cancel the appointment. I sit in the chair and the receptionist sort of does one of these "psssst, pssst" things to Wasan to whisper something and I think it was about me. Wasan looks at me in the face and says to her, "I don't think so." So whatever...I know this lady is a dipsh** and I can see that Wasan is not playing her game. I let it go. The Haircut: I tell Wasan that I got a 15.00 haircut from Keldara when they were having training sessions. It is a new look for me since I had very long hair and it is a short haircut. I tell Wasan that I like the haircut but feel like I need a trim to neaten it up. Could she cut along the same lines and just trim it. She apparently gets pissed off by this comment. She says, this piece right here is too long and it's not even with the other side. You want me to cut along this line? You want this to stay uneven? 2 or 3 more questions like that. I told her that she was the professional and should make it even if that's what it needs. She never finished blow drying my hair, didn't put the product I wanted in it. Finally she sprayed my head with an exorbitant amount of something which left me in a cloud and told me that it would make my hair shiny. What a witch!!!! I will never go back there and I will always tell people about my experience there. read more

The Savoy Day Spa is awesome! We had a group of 7 from work and they were very accommodating to get all of us booked at the same time. We had 2 pedicures, 2 massages, and 3 facials and everyone was very pleased with their services. It's one stop shopping too with the hair salon on site! We would DEFINITELY recommend the Savoy Day Spa and will absolutely go back. read more

I came here with my sister and mom for a massage and pedicure for my Moms birthday. The girls who delivered the treatments were great, but the salon is not up to par and it was freezing! First, I made an appointment a week in advance for 3 people at the same time. When we arrived, they weren't prepared to take all three of us. They ended up making it work, and took two of us 20 minutes after the first person. When we went to get pedicures, the girls were great but the chairs were broken and there wasn't hot water. They ended up getting hot water from the sink and pouring it in the basin, and they were very apologetic, but I was hoping it would have been a nicer salon. read more

I lived in Boston for a short time, and in that time, I had Chris cut my hair a few times. I have since moved to California, and I wish I had Chris out here! It's rare to find someone that can cut curly hair well, but Chris can do it. read more

i expected much better from this "upscale" want-to-be place...got a mediocre mani/pedi, had nail polish left smudged around the skin on the fingers, the extra costly ($40) spa pedi was hardly worth the extra $20 especially since i didn't ask for it but they just assumed i'd want it when i asked for a pedicure. definitely not coming back! read more

I never write reviews, but I know if I could not get in contact with Irina then I would be so upset. Irina has been my friend and esthetician for many years. Irina no longer works for savoy. When we spoke I asked her if she wouldn't mind if I gave out her email address to those who couldn't get in touch with her, Irina was happy to. I'm sure there are people who would love to get in touch and from our conversation she would absolutely love to hear from. I know what its like to develop relationships for many years and it can be so painful to lose touch. Irina truly does amazing work, I recommend her and the best I can do is point you in the direction of finding her. Here is Irina's email address, Irinastyle27@gmail.com. read more

Wow- this place needs Tabatha's Salon Makeover. Much confusion about scheduling as there were 7 phone calls back and forth changing my appointment. It's like the upstairs and downstairs don't talk to each other. A couple of the staff members gave off an attitude like I should be so grateful that they let me in the place and it's not even that nice. There was a young child wandering through the haircut area picking her nose. I went to pay downstairs and was ignored and then asked if I was all set and then ignored some more. Too bad I'll have to go back as I have a gift certificate that I have to use up. Wish I could sell it back to them at half the face value. read more

I made an appointment by their recommendation with Wassan. I arrived on time for my appointment and she took me 20 minutes late with no apologies. I told her she could cut it any way she wanted with layers and not too short. She did not do anything new or exciting and I needed another haircut within a week. She was uninspiring and showed no interest in me or small talk. She did not offer any conversation the entire hair cut and blow dry. The hair cut and blow dry seemed rushed and she could not wait to be done with it. I would never return and would not recommend her to anyone. read more

Wasan, Dorothy & the other stylists are terrific. I like that they can be both fast yet thorough. That's a tough balancing act, and they succeed. Bonnie upstairs at the skin care salon is amazing. She does electrolysis. I'm in & out of there in 15 minutes. I'm busy, and need to rush home to family, etc., as I'm coming right from work. Bonnie is professional, talented, nice, helpful & courteous. She is completely understanding of my time (she knows I don't want to be rude, but she understands I can't chat for an hour). I've had a tough time finding the right person who not only doesn't keep me unnecessarily long, but also is great at what she does (removes all the stray eyebrow hairs)! :-) Parking is tight, as the lot is tiny & shared with other area businesses, including the breakfast joint next door. On-street parking is limited too. Arrive early to score parking. read more