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    Scratch Bakery Cafe

    4.1 (299 reviews)
    Open 7:00 am - 8:00 pm
    Updated 2 months ago

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    SCRATCH BAKERY CAFE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Outdoor seating
    Dogs allowed

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    Cup of lentil soup
    Tina L.

    Tried their lentil soup (cup version) - this was good and hearty. Baguette pieces were a bit stale but dipped with the soup, it was fine. There was good seating. Several tables inside and outside. I did not expect the soup to come with several baguette pieces so that was nice. I was eyeing the spinach artichoke pastry and other pastries in the pastry display case. Super convenient that this bakery is located in Fashion Island. Will be coming back for their pastries.

    Bonnie S.

    While shopping at @Fashion Island! , stopped by a bakery cafe called @Scratch Bakery Cafe , oh I over ordered! It's okay because I was in a comfortable space that welcomed me with great drinks, baked goods, breakfast, sandos and salads. If you want a guaranteed casual delicious spot to eat, get a latte or grab a snack, SCRATCH needs to be on your list. It's right between Bloomingdale's and Neiman Marcus. That Salmon Salad was perfection, loved the flavors of the salad and salmon fillet paired so well. Get any their breakfast sandwich on the Manna Bun because that fluffy bun is sooo delicious. Their sandwiches in any form has proven to be incredible from their Spicy Chicken on a French Roll or a Ruben on Marbel, it's yummy! Get their French Fries too because it's coated and extra crispy. It's a great spot for Mother's Day! Tyler the manager and his team are simply pro! Great service and attentive!

    Vegan Burrito
    Israel M.

    If you happen to be at Fashion Island and are looking for a hearty vegan breakfast option, Scratch Kitchen offers a surprisingly solid vegan burrito, though you'll need to make a few modifications since the burrito isn't actually vegan as ordered. The vegan burrito includes hash browns, onions, spinach, and vegan breakfast sausage, creating a filling breakfast that manages to satisfy without feeling overly heavy. The verde salsa ties everything together nicely, adding brightness and moisture that helps fuse the ingredients into a cohesive burrito with all the key elements you'd want in a good breakfast wrap. What really would've taken the burrito to the next level is the addition of a vegan egg option like Just Egg. That extra layer would've made the burrito exceptional rather than simply very good. Still, even without it, the burrito was flavorful, hearty, and satisfying enough that I'd order it again. One thoughtful touch is that the burrito is served cut in half, which works well if you're dining in. However, if you plan to customize it further or add your own ingredients, it's probably best to request that it not be cut in half beforehand.

    Karen F.

    Not usually out this far in OC on a weekday, but since I was, I definitely needed to stop by and grab a snack. While I was debating between knock knocks, I saw a sign for the knock knock flight!!! Sold. First, I need to say that Sam was a gem. I cannot do coconut and after much assistance, I was able to get a second regular instead. I cannot say how much I enjoyed the sampler; each small knock knock came with a coffee pairing that I thought was pretty spot on. Knock Knocks: Classic - the institute was pretty solid when I had it, so I was a tad bit disappointed because I was hoping it would be soft like a hostess cake. However, I took the second one home and when I ate it later, it was the exact same consistency I wanted!! Bananas Foster - I was a little worried, because the flavour profile would be delicious, but so much could go wrong with the fresh banana and banana bread. However, the cake was moist and the bananas were not overwhelming; instead of slices of fresh banana, it was bits and spread in a nice layer. Dubai - thought I would really like this, but it was too rich for me. I mean, I still enjoyed it, but I could only have a corner cause it was so rich. Each coffee was unsweetened and were a good match for each sweet treat. I would probs swap the cold brew from Dubai to the coconut one and the macchiato to the Dubai bite. And have I mentioned Sam? The staff is always great, but Sam really went above and beyond for me.

    Julia J.

    Come back for breakfast with family Love their coffee,muffins, sandwiches . Service really nicely. We enjoyed food at this nice store

    Madeline S.

    Scratch Bakery and Cafe is absolutely delicious. Any time I am at Fashion Island I must stop by for their oatmeal chocolate chip cookie! They also have great drinks, food, and customer service. I love that they have indoor and patio seating and a great view of the fountain which often provides a relaxing atmosphere. I tried the avocado salad for the first time and was very impressed. The chicken was so soft and tender and the lemon vinaigrette paired with the flavors perfectly. They have so many great pastries, I highly recommend giving them a try.

    Outdoor seating
    Jocelyn E.

    Not going to lie this desert hit the spot! We got the banana foster knock knock, it was surprisingly sooooo yummy. Reminded me of a chocopie but elevated, IYKYK

    Janette N.

    I came in with no expectations and left genuinely impressed. Moulin is usually my go-to café, but lately the quality hasn't been the same, so this visit was a refreshing surprise. At first glance, the place looks unassuming, but it's easy to see why there's a line during weekend brunch hours. Everything is made from scratch, and the difference is obvious in every bite. The pastries are so good. My favorites are the rye pastrami sandwich, pistachio croissant, and churro cruffin. Even after sitting in my car on the drive home, everything stayed impressively crisp. They also offer a coffee flight called the "Knock Knock," which is a fun and unique experience that satisfies both your caffeine and sugar cravings.

    Michelle L.

    ughhhh i think this is now one of my favorite bakeries ... there is usually a line on the wknds in the morning. love that they are pet friendly. they have indoor and outdoor seating. after a short wait, i think i wanted to order one of everything. i ended up getting: chocolate chip cookie manna buns (everything bagel seasoning) banana bread oatmeal almond chocolate chip cookies pistachio raspberry butter cookies the manna buns were my favorite. need to go back this wknd to grab another bag or two lol. def also need to grab brunch here one wknd. friendly staff and clean space. parking: located in fashion island. scratch bakery is in front of Bloomingdale's and Neiman Marcus. plenty of parking.

    Assortment of cookies to check out!
    Elizabeth H.

    Came here for a quick dessert and the Knock Knock cake was very good. Chocolatey with ganache on the outside and creamy with buttercream on the inside. Perfect combo! The bakery cafe is full of delicious-looking cookies and breads. Would definitely come back for another visit when craving for some sweets.

    Timmy S.

    This bakery/cafe is located at Fashion Island. After finishing a nearby appointment, I came here for an early lunch on a weekday. It's a fast casual cafe where you order at the counter. The bakery items all looked wonderful but I was after one of their sandwiches and chose a breakfast sandwich plate - the Monte Cristo. I also purchased a large hot vanilla latte. There are only 6 or 7 tables inside, far too few. There are a number of outdoor tables but on this cold and windy day the indoor tables were all taken. I had been given a number for my order delivery to be placed on my table. As I worriedly eyed the prospect of having to sit outside, a small table inside became vacant and I quickly pounced on it. While they deliver your food to your table, they call your name to pick up your drinks. When they called my name to pick up my latte at the counter, I sprinted there and back before someone else took my table. The latte was served far too hot. I couldn't drink it during my meal so carried it with me after I finished eating. It took about half an hour before I could even sip it. It was a standard but solid vanilla latte, nothing out of the ordinary. As far as my meal, the Monte Cristo wasn't a TRUE monte cristo. Honestly, I think the only place to find a real deep fried one around here is at Disneyland. But this faux Monte Cristo had the proper components - a French toast sandwich with melted cheese, turkey, and ham. They had syrup for dipping rather than the traditional berry jam. It was admittedly very delicious. The hash brown on the plate was exceptional - perfectly crisp outside with soft potato inside. You'd think that, surrounded by wonderful bakery items, the employees would seem happy but no, not a single smile. Maybe they all burned their tongues on the coffee.

    Jonathan H.

    This is a fairly simple review as I only came here to try one thing: their distinctive Knock Knock, which is a chocolate-coated chocolate cake with a creamy center. It was served chilled. It was delicious and indulgent and definitely freshly made. The cake was soft and moist, the chocolate coating thick and tasty, the cream creamy. I would describe the Knock Knock as a Twinkie on steroids. I went there at the end of the day so the cafe was empty, yet pleasant. It has a nice environment. The gentleman behind the counter who served me was friendly. I'm not sure I would try the Knock Knock again, as there were other pastries and baked goods that looked great. An added plus for Newport Beach: their prices were reasonable for the quality of items being sold. I'll try something else on my next visit.

    Shawn S.

    Great bakery and cafe that offers a wide variety of tasty treats and drinks. The space is large with plenty of seating both indoors and outdoors. The pastries are very delicious and pair well with the coffee. The staff are very friendly and helpful.

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    7 months ago

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    2 months ago

    I come here everyday - they have the best pastries and the sweetest staff. 10/10 no notes specifically ustinia and sam !!!

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    4 months ago

    Greatest Monte Cristo Sandwich ever! Better than one at the Blue Bayou in Disneyland. Sensational desserts as well. Sooooooo Gooood.

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    2 months ago

    Excellent bakery with premier service! Love love love the pastries and coffee. Family owned and operated! Must visit!

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    Page 2 of 8

    Ask the Community - Scratch Bakery Cafe

    Hi everyone, I just wanted to ask is this a café that is accessible from outside of the mall or is it next to an anchor store? Thank you.?

    Hello, we’re located right across from Neiman Marcus, next door to R&D Kitchen which is right off the entrance closest to the Christmas tree. Hope this helps.

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    FIRST OFF: I just wanna say this review does NOT reflect our server, he was fantastic and so…read moreattentive, shoutout carlos!! this review is for the manger and whoever answers the phones, i had come here for a birthday brunch for one of my close friend and first things first she said when she had called they were rude and short with her and said they cannot hold her birthday cake inside, fine, we get there and all of a sudden they can put the cake inside the fridge which was cool, food and service was great, thanks again carlos!!! we get the bill and there was a 25$ cake fee, they did not cut the cake or anything, just stored it in the fridge... i asked why this was there we had zero knowledge of this, manager told us to look on website and when we asked if he can show us where it was he said no handed us a menu in which it said $20 outside dessert fee in tiny fine print,... but yet we were still getting overcharged $5, then we got the new check, said $45 cake fee. so then had to get it fixed for the 3rd time, manager was rude and dismissive the whole time, it isn't about the money, it's about the lack of communication to us (the customer) and hey maybe let your employees know about this cake fee since they were all confused as well. long story short, Carlos was the best thing about this brunch, but because of management we will not be back.

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    $$

    Definitely one of my new favorite brunch spots - made it into my top 5 (in terms of food and…read morelocation, at least)! Love the casual vibe of this place. It's waterfront and can be accessed via the boardwalk (it's behind the street-side shops). Parking can be tough and very expensive - you'll likely have to park in the structure and walk over. Make sure to take your ticket with you for validation. Seating is available inside and outside on their covered patio. Plenty of space for parties of all sizes. I was pleasantly surprised by how easy it was to make a same-day reservation for a Sunday afternoon. They had plenty of open seating even when we got there. Tables were very dirty. They have a lot of work to do - it seems like months if not years of food, dust, and salty moist air mixed together and collected in the creases in the tables, on the walls, etc.. It's like a sticky gross residue that never gets completely clean. Many people like to dress nice in the area but honestly I would hate to wear something nice here out of fear it would get dirty. We also required new plates as ours had old food stuck to them. Service was not great. Our waiter was somewhat attentive but not nice - the poor guy seemed miserable like he hated his job and did not want to be there. Despite the restaurant being full, he wouldn't come by often when we actually needed something - he even disappeared towards the end and a new waiter had to help us. Food is delicious. Besides the location, their saving grace. We tried the sandwiches and yummy! Fries were also delicious with the spicy mayo. Love the different options they have, overall. They also had some great looking food on the brunch and drinks section of the menu. You can scan the QR code at the table to see pictures of each menu item. Overall was good and we'll be back every once in a while because we love Lido. Will try sitting inside in hopes the tables are decent. Really hope management makes some improvements though!

    We went around 9-10pm and the host gave us a table with napkins and utensils but no plate, so…read morealright maybe they forgot. I usually come for the steak fries since the fries are good. However, today's service was so bad to the point that I been waving my hands and making eye contact to order for 15-20 minutes. And they were actually ignore us. Maybe we didn't dress decent enough for them to serve us since we were in our regular jean and tshirt. So I have to actually speak up and call them to order. So when we get to order, it was 10:20pm already. After the foods are brought out, we had a decent dinner together and they are about to close. So one of the server brought out the check for us to pay and we decided to pay with exact amount with cash and leave tip in cash also. One of the server genuinely SMIRKED at us while counting the money. Like he looked at us and SMIRKED. He probably has a bad day or a busy day but still, it's a Tuesday. So instead of a nice dinner and a good nap, we had a really bad close of the day because of service at Zinque. So if you want food at night, you can come to Zinque but don't expect too much for the services recently, since it was SO MUCH BETTER back then until today.

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    Burrata Pizza Bites

    Scratch Bakery Cafe - cafes - Updated June 2026

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