Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

Awesome service from Hometime Windows and Doors from the first visit, thru the installation by…read moreDanny Alonzo and upon completion, a phone call from the owner Andrew to thank me for the business and assure me that if there is ever any questions, concerns or issues, it will all be remedied by him in a timely fashion, at no added cost. I highly recommend this operation and will say that Danny performed flawless work with professionalism, passion for his craft, positive and cheerful demeanor at all times. He was efficient, cleaned as he went and worked tirelessly the entire time he was on site, which by the way was at the appointment at the exact committed time. Thanks for a great job Hometime Windows and Doors for making our front door look great! Kurt Enderle LaVerne CA

Exceptional Front Door Replacement - Danny Alonzo is the Best!…read moreWe recently had our front door replaced and are absolutely thrilled with the results! Our installer, Danny Alonzo, was fantastic from start to finish. He has excellent communication skills and gave us a clear, realistic expectation of the time to completion. He was incredibly friendly, polite, and professional the entire time -- I honestly wish every contractor or vendor we use could be as good as Danny! We picked a custom color and the door came out exactly the shade we chose. It's solid, heavy, and makes a huge difference compared to our old door. We had bought and pre-painted our own interior moulding, and Danny installed it perfectly with no issues at all. I'm terrible at making clean silicone joints around moulding, but he did an amazing, professional job on them. He even went above and beyond when he noticed some stucco damage around the front door. He pointed it out to us and patched it beautifully -- way better than I could have done myself, lol! The finished door looks absolutely beautiful. My wife and I weren't 100% sure what to expect, but the quality and the final result made the entire expense completely worth it. The door feels rock-solid and looks incredible. We couldn't be happier! Highly recommend Danny Alonzo and this whole service. Thank you!

I had a great experience with Sliding Door Repair Company. Christian was professional,…read moreknowledgeable, thorough, and kept everything clean while he worked. He took the time to explain what needed to be done and answered all of my questions. I'll admit, I had a little sticker shock at first, but the company was understanding and worked with me until I felt comfortable moving forward. I really appreciated that they were willing to find a solution instead of making me feel pressured. The repair was completed professionally, and my sliding door works great now. I would definitely recommend Christian and Sliding Door Repair Company to anyone needing sliding door repairs.

I called for a repair and they showed up the guy was really helpful and we scheduled the repair for…read moremy french door glass replacement. Just called (Monday June 1st at about 455pm) to check on the order and an approximate date, the guy explained some stuff about the order, when I tried to ask him questions, he literally would not let me talk, he kept cutting me off and continued to talk, not even allowing me to ask my questions. When I asked his name he hung up on me. Not sure this guy should be your representative on the phone for your company. Update James showed up got to work and did an excellent job. Cleaned up the area well gave me instructions and was very professional. I believe he is an asset to your company. Nice work thank you.

Fantastic service from Frank. We had another "contractor" come in who did a terrible job with our…read moreunder stairs storage and stair railings, sent the photos to Frank and he said could fix it. It was a mess and Frank made it right.. thank you! Highly recommend and looks like we found a trustworthy handyman.

They don't answer or return calls. Left 2 messages already. They sound shady…read more - needed help with plumbing Follow-up: Wow they replied to the review but a simple text reply to let me know they are busy or can't help with plumbing was very hard. Thank you for the reply.

I don't do many reviews...but in this case I have to. Talk about attention to detail, this guy pays…read moreattention to everything. His work is excellent...I was skeptical finding a handyman on yelp, but this guy exceeded all expectations..I have him coming back to do other things around the house. Highly highly recommend..

We found Mario via Yelp services and we are so glad we did! From the get go, Mario was…read morecommunicative, professional, and honest- which isn't the easiest to find in the contractor world. Mario did a week long job for us- installing and adjusting 7 interior doors, two French doors, drywall patching on two walls, kitchen casing/framing and some minor electrical work. His attention to detail was great as was his work ethic. He put in long days and made sure to report progress and keep the job site (ie our house) clean and tidy afterwards. He has many years of experience and it shows in the quality of his work. Highly, highly recommend Mario if you need a skilled handyman around the home!

My husband & I placed a very large order with American Vision Windows today. This review is for…read morephase 1 of our experience. Once the windows are installed I will update this review with phase 2. We had a very positive experience scheduling with Laura. She texted & called to set up and confirm our apt and moved things around to accommodate our schedule which we really appreciated. At today's appointment Christian came out to measure the windows and finalize our order. We appreciated his punctuality, clear communication style, and product knowledge. He answered all our questions and was very patient as we worked out a few design details. We can't wait to see our new windows installed!

We recently needed service on sliding doors and windows that American Vision Windows installed in…read moremy parents' Mission Viejo home back in 2010. I called Supervisor Valentin, and he was extremely accommodating in scheduling the appointment for my elderly parents.He fully stood behind the warranty, which gave us peace of mind. Henry and Hector handled the work professionally and efficiently. They took time to prepare area carefully and clean up any dust. Thank you to the entire team for the excellent customer service and for standing by your product!

We needed to replace our kitchen window and two sliding patio doors that has been leaking water…read morefrom the outside during heavy rain over the years. I contacted Jaime and requested a quote and he immediately came over to take a look and give us quote. Not only did he have the most competitive quote, he was also the easiest to communicate with over other window installers I contacted. He was courteous, professional, and was willing to accommodate our preferred dates for installation. He was able to complete the job in a day and half by himself which was super impressive. I would contact him again in a heartbeat to replace the rest of our windows and would highly recommend him to anyone! Keep doing a great job, Jaime!

Lucero's Windows and Doors was very patient and took the time to answer all of my questions…read morethroughout the process. We had four solid core interior doors and two double closet door systems ordered and installed, and the quality of the installation showed that he really knew what he was doing. Everything was completed professionally, and we're happy with the results. Great Job! The only downside was that we had to find a separate contractor for painting. We asked James for a recommendation and were referred to Eddy, but unfortunately, I would not recommend using him.

Although our plans changed and we weren't able to move forward with our project, I highly recommend…read morereaching out to Paul for an estimate. He was on time, extremely reliable, and very communicative. His team made the process great, his worker Edgar was awesome and answered all questions about our upcoming plans and the timeline of the work. His estimate was fair and detailed. We hope to use the in the future.

Super handy! Very reasonable and great quality. I would recommend him to anyone. I even had a word…read morewith schedule that he made work.