Awesome facility! Great customer service - Barry & Tyler were so friendly and helpful.

Best Storage Facility I have ever work with. The people are so friendly and conscientious when you ever need help. Been with them for over 2 years and haven't had any issues with the professional people and facility, I highly recommend this storage facility if your looking for a secure, professional and easy access facility. Andrew Jew read more

I am very pleased with this storage facility. Tyler and Barry are very pleasant to work with. The place is clean and I feel that my belongings are safe there. read more

I have been using Security Public Storage for six months and find it super easy and reasonably priced. The facility is clean and easy to go in and out of. My space is inside on the second floor and it feels as easy as being outside on the first floor (okay, maybe not quite that easy). But the elevators and dollies are always available and the hallways are nice and wide. I also like the security features where you have to key in to open the gate and turn off your unit's alarm. Once you key in for exiting, your unit's alarm is reset. Very secure. The parking is always available and the staff is courteous and professional. Definitely recommend if you live in San Mateo and need storage. read more

This place was recommended to my by a lifelong friend. When I called for availability and price I was greeted with prompt courteous attention. Marianne and John have to be some of the nicest people I've ever had the pleasure of knowing. I was moving and not knowing my next step in life they set me up with a great introduction price on my unit. They gave me exactly what I needed. Always took care me. I always felt my belongings were well protected and safe. They have alarms on each unit. And a truck to help you get your things there. When it came time to leave they were very accommodating and as nice as when I came. I would tell anyone wanting or needing a storage unit come here and you won't be disappointed !!! read more

I have been a tenant with them for 2 yrs. Initially I was attracted to being able to get a free moving truck by mentioning the yelp ad. They have gone under new management in the middle of my stay but even with each management I have not had a bad experience. One experience was when one of the temporary personnel tipped me off. I believe he was just making rounds in the hall while I was in my storage & noticed it was half empty. He polked his head in & said "Would you like to down size & save money?" Well that was a no brainer! 2nd time I down sized, I came in to make my monthly payment. When I came in Desiree was there & she asked how I was & while looking up my account she simply asked "How's your weekend?" I told her going well, & Im pooped! Then I brought up how I just had a yard sale with 1/2 of the stuff in my unit. Then like a Lightbulb she said Really? If you like before you make a payment I can walk with you to your unit & see if you are eligible for a downsize. Again I was happy to hear I was saving more money :) Good Customer service Down to earth staff/easy conversationists low prices/always find a deal direct from website or Yelp! Early storage hours (6am-8pm) office hrs 9-6-days unsure of wknds = Happy Tenant :) read more

10/10 customer service! Very clean facility and easy in and out access for customers :)

This facility has always been kept clean and well lit each time I make a visit.

I love Security Public Storage! I can't say enough about the friendly and very helpful staff. I also can't say enough about the clean, dry and easy access facility. I live on the San Mateo coast and for years used the storage places available over there and it was ultimately a waste of money as I had to throw most things away because of mildew. I'm so glad I found these guys at SPS. Check it out!! read more

This storage company provides great customer service. Easy to deal with and reasonable rates.

This is a great storage place and if there's a problem like a burned out light or something similar to that, the managers are more than helpful and they do so immediately so you don't wait around. read more

San Mateo Security Public Storage is awesome!! The MANAGERS John and Maryann are so wonderful. I have been a customer for over 5 years. I recommend this location highly.. Thank you, Lavonda read more

Excellent service, a free truck to haul my things over, and friendly staff. The place is very clean, and they had plenty of dollies to make the move especially easy. I'm happy to have found this place! read more

Barry Picazzo & Tyler Scheiss, along with the staff are amazing! I went in to inquire about cost and information and they were very thorough about everything on site. The entire place is so clean and very well maintained. The place is huge also! If I am looking for a storage place, I would want the management staff to be accommodating and friendly, and they've proven that they are. Highly recommend this storage space for sure! read more

Contacted them base on Yelp reviews and my need to store some items long term. Spoke with Joan and she was very nice. Said she would email me some info. Sounds great. Asked her if I could come by and check out some of the units. She said yes. Went by that same day at 4:30, stood around for 15-20 minutes. Where is everybody?? No one was there...for 20 minutes! Ok, whatever. Went home to check my email, um, nothing came. Called again, Joan said she will re-send. Um, nothing came and yes, I checked my spam folder too. Gave her a week or so then called and spoke to Mike, he apologized, took my name and number and said he will find out what happened and will email me. Each time I provided my email address, the same one I've had for ages. And again, no call no email. I give up. How does it go? Fool me once, shame on you, fool me twice... So shame on me for trying 3 times to rent a unit and give these folks money on a monthly basis for the next year or two. I think I may do better a public storage. Can't be worse than being ignored 3 times. Boo! Boo! read more

This place is very convenient for us and very secure as advertised. I found this out quite by accident when someone entered the storage facility in front of me. I thought I was saving time by not having to key in my code to open the gate. When I opened my storage unit, an alarm went off and the caretaker responded immediately. It was at that point that I realized that keying in your code before entering the facility actually clears your storage unit to be opened. Likewise, keying in your code prior to leaving re arms the alarm. The only complaint I have about this place is that they should have a dumpster available for renters' use. They charge enough to be able to provide that service. read more

- I went to my storage space on the weekend only to learn that the elevator to the entire half of the building was not working. Very frustrating. (They only have two elevators). They should have offered a discount to the customers to make up for the inconvenience. No, instead I received a note saying that they were hiking up the rent. - They often close on holidays. While I understand that some holidays are more important than others, and that employees need days off, I think for this industry of storage...having access to your things on these holiday weekends is very important. In other words, if you have a storage business, you should have a plan to give access to your existing customers, so they can access their belongings. read more

Exceptional service by Barry and Tyler. The unit is perfect and the property is clean. I love the security system and their puppies are adorable! read more

Tries to accommodate you and have great customer service.... I would totally recommend this place

Yeah I store my stuff here. I got the 5x10 unit 1/2 price for the first two months deal. I'm now getting into the third month and it's still cheaper than most of the other options in the area. The staff is friendly and attentive. Basically what you'd expect out of a quality storage facility. They even offered up their 6 year old kid to help me lift my couch...but I didn't end up needing his assistance :) I guess the only reason I'm not giving 5 stars is because the carts are worse to maneuver than a full shopping cart at Safeway with 2 immobile front wheels. Also, they have motion sensor lights (which is good, go green, save power, save the environment, etc.) but the lights go out on me while I'm rummaging through my stuff inside my storage unit, and I have to go all the way down the long hallway to get them to turn back on. I store a flashlight now. read more

I have rented a storage unit from security Public Storage for about a year now. I am very pleased with their operations the staff for running the storage unit. The only complaint I have is I feel they are are a bit pricey but we live in the peninsula area and that's the prices in the peninsula. But if you were looking for a well-maintained secure storage unit this is a good place to go. read more

Billing issue finally resolved. You may now have 2 stars back. ;D

Travis and Steve are absolute champs. They put up with an extremely high maintenance client (me), and go out of their way to be accommodative. The place is kept spotless and I have never seen so much as a gum wrapper on the premises. Moving sucks...there is nothing you can do to change that fact. However, Travis and Steve at Security Public Storage have been a rare bright spot during our months of moving madness. If you are thinking about getting space here, you will not be disappointed. read more

I cannot say enuf good things about this place. I needed a unit in an emergency situation & they accommodated me quickly & gave me a discount. The couple that runs it are so helpful & friendly. The property is safe & clean & the hours are great too. I also want to say thanks to Trevor who helped me check out & thanks to John & Marianne for giving me a great deal. Great place for storage! read more

AMAZING STAFF!!! Barry and Tyler were more than willing to help answer any and all my questions and made sure I was happy when I left. Very clean and friendly environment! read more

Super clean installations and the personal is amazing. Always taking care of clients needs above and beyond. Highly recommended!

Barry and Tyler made our first time renting a storage unit so easy! Very clean, very secure, reasonable priced and very customer friendly!

Great service, friendly staff, and very helpful. Clean facility, high security, and cheaper than all other storage places that are around the area. John is supper nice and always willing to help. I definitely recommend this place and I will use it again in the future if needed. read more

I recently had to reevaluate my storage situation and possible move into a smaller one. I went in and met with Desiree, she was very nice and accomodating. Walked me to an available storage space that would fit my needs - only a couple doors down from mine! She made it painless and was there to help and answer any questions. Good job security storage, Desiree is GREAT! read more

This storage facility is very secure, clean and affordable. The office staff is very helpful in person and over the phone. I highly recommend!!! read more

This place is amazing. The managers are so nice and always helpful. They have the best prices in town! Their website is incredibly helpful too. I took a look at the 20 questions list they have on their site and realized that most of the places I was looking at couldn't answer yes to all my requests. This place has the best security features and it's super secure. I definitely recommend Security Public Storage! read more

I used Security Public Storage recently when I had to put most of my belongings in storage for a few weeks between residences. I was highly impressed by the friendly staff, the smooth procedures, the tight security and the spotless premises. The monthly rental was also about 30% less than the quote I got for the same-sized unit from the other "public storage" facility around the corner. Highly recommended. read more

I'm giving Desiree a fill 5 Stars. She is sweet, kind and always professional. She goes out of her way to meet your requirements. Desiree is the only reason we stay at Security Public Storage. If she leaves we will leave. The other people who work there are very unkind and very unprofessional. We have been there for almost two years and we try to only del with Desiree. Desiree was able to get us the best price for our 2 units. Very very happy and pleased with Desiree :) read more

I've been using Security Public Storage for four months and must say that everyone I have dealt with is profession and very service-oriented. Couldn't be happier with the place. Everything is clean and orderly and the staff if super courteous and go out of their way to help out whenever possible. Basically the experience you expect out of a top notch business. read more

I found this storage facility by searching online and comparing prices. They offer the best bang for your buck. Signing up and storing my things was quick and easy. I highly recommend this place for all your storage needs. read more

Great storage facility! Super friendly staff. John and Marianne are wonderful and make you feel welcome. If you need to store your stuff use this facility!! Place is clean and well maintained. Check it out. read more

Been using this place to store my stuff for a couple of months and the definitely had the best prices around town. The units are very clean and super secure. The staff are really helpful and great customer services! read more

Can we say clean clean clean! This facility is very kept well, not to mention the 2 gentlemen working the office were very helpful and made the process very stress free. Sometimes we may be skeptical about leaving our things in a storage but this place looks and feels safe. Thank you to Barry and Tyler for the great service! Oh and they offered me water on a hot day that was awesome. Thank you again and I will be sure to recommend SPS to everyone! read more

Friendly, helpful service. Good facilities. I couldn't have been happier with the storage. I found this place because of all the good reviews on Yelp, and everyone was right about how great this place is. And, contrary to what one person has said, there is a bathroom, it's located next to the front desk. read more

This is a very good storage facility. We just moved out but only because we needed a storage unit closer to us in San Francisco. In the 10+ years we rented at Security Public Storage it was consistently clean, well managed, safe and easy to use. Desiree is great to work with. read more