Not sure why but sometimes the staff aren't so friendly, the first staff who helped me pick out candy and weigh it was a bit friendly, not sure why her tone was a bit like annoyance as I was trying to pick out specific chocolates for a friend. If I didn't care what pieces then I would've just got a pre-packed box but I lined up so I can choose them myself. After picking them out and it was weighed, the price for half pound was $20.99, I thought about the one pound box but the sign wasn't nearby so I asked the staff at the register and she responded in a condescending tone which got me feeling uncomfortable. I paid and just left, not sure what was happening that day but they were not having a good day. Still loved the free sample when selecting chocolates, still great chocolates and wish they had a pre-packed just nuts (not chews) chocolate. That way I won't have a hard time picking just nuts... read more

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I've been coming to this mall for many years, and you almost forget that this treasure trove of treats exist! I actually walked in because of how empty it was. Every time I think of sees candy, there's usually a holiday nearby and this place gets packed, with a line out the door. Fortunately, this was not the case and I was able to leisurely peruse their stock. However, after a few minutes, I became flabbergasted by how many types of chocolates this place has. Here comes Julian C to the rescue. He was able to describe and suggest various chocolates, from milk to dark, mint to raspberry and sweet to savory. His wealth of knowledge made me comfortable picking each individual chocolate for my half pound, nay, full pound of chocolates. He, nor the chocolates, disappoint! I can tell he was a fan of chocolates and knows them well. I will definitely come back and recommend anyone else to do the same. read more

See's Candies - Candy Stores Near Me - West Covina, California

Julian C. Incredible customer service! He is amazing! He was helpful, friendly, patient! Everything you would want in customer service, especially during the holidays! You were such a joy! Thank you for helping us create our perfect box of chocolates! read more

See's Candies - Candy Stores Near Me - West Covina, California

I stopped by a few days ago to buy four boxes of candy for Mother's Day.  I hadn't purchased candy from See's Candies in a long time, so I was a little surprised at how much the price has increased.  I purchased four half-pound boxes, which I hand-picked.  The person helping me did not offer me a sample, so I asked her after I was done choosing my candies if I could taste a sugar free option.  She gave me a sample of the dark chocolate bar, and it was delicious!  I was pleasantly surprised and will buy some in the future. read more

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The holiday candies are out and I'm obsessed! Service is always exceptional, warm, and friendly. The samples are always delicious and great at making me buy more candy. Top favorites to try is definitely the lollipops and at $1.25 what a great treat. My favorites are the chocolate, caramel, apple caramel, and mint. If you are a sucker for dark chocolate and raspberry then definitely try the dark chocolate raspberry cream. It's my absolute favorite with milk chocolate Bordeaux coming in second. Overall, I always enjoy my trip to See's candy and look forward to my next visit! read more

See's Candies - Lollipops - Candy Stores Near Me - West Covina, California

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This is my go to place for sees candy. I've been coming here for probably over a decade the staff just compliments the amazing products there. Always a pleasure and positive vibes. read more

You can stop by and tell yourself that you're just browsing but we always end up buying more than we need. The staff is very friendly and helpful. They'll help you pick out just what you enjoy. They're also very generous with sampling so you make sure you're buying something you like. Found a new favorite called the Beverly today and also got hooked on the almond toffee one that's like an Almond Roca. My husband tried the very new Black Forest truffle and went home with a few of those plus some chocolate covered raisins. Picking out by the pound is a little more expensive than buying the pre-packaged assortments but worth it since you will get exactly what you want. read more

Its Grandparents Day on Sunday, September 10, 2023! My parents love See's candies and so do I. I customized half pound of dark chocolate: with walnuts, almond, dark peanut crunch, salted and unsalted caramel. The two wonderful lady staff were extremely friendly, and sweet! I got the best service. My parents smiled when they saw the wrapped See's candy box. read more

See's Candies - Half pound box - Candy Stores Near Me - West Covina, California

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Me and my friend took turns ordering and the worker mixed up our chocolates, I asked for 4 pieces of brittle chocolate and he put the chocolates my friend ordered previously in my bag. When it came to paying my candy was $9. I was confused because I didn't get much but I ignored it and payed. Right after walking out I looked in my bag and said I only had one of the brittle chocolate when I asked for 4 and had 3 of my friends chocolate in me, we went back in and told them the mistake that had happened and that we hadn't touched or eaten the chocolate yet. There was a man and lady the previous workers and the lady had a rude attitude, she made faces when I brought up the issue and had a tone in her voice. The man who gave us the chocolates said that's what I asked for and I told him it wasn't. The lady and him kept denying it and said they served it in front of me but I had a hard time trying to see what he was putting in the bag. Before I had already order 1 brittle and then changed my mind and asked for 3 of the SAME ones after he put it in the bag which is why I'm confused and to why he would put the other chocolates. After telling them I realized they weren't even going to try and fix it or give me my original chocolates. They were rude and unhelpful. I told them never mind because it wasn't worth arguing over and a waste of time. They handled the situation poorly and were rude when I was nothing but nice. read more

See's Candies - Left chocolate was my friends the right is the brittle I had wanted 3 of, photo was taken after I was already in the car - Candy Stores Near Me - West Covina, California

I was helped by Julian C. I have been going to this See's for 20+ years and today was the best service I've ever received. Upon walking in, Julian greeted me and asked if I had any questions. I politely said I was just going to browse the back wall and he nodded. I turned around and Julian had brought a sample and walked from behind the counter and presented it to me in the back of the store. I was floored. The level of attention to detail in Julian's service was impressive. He was equally attentive when I ordered chocolates by the piece, asking how many pieces I would like my fudge to be cut up in. Customer service like this is a lost art and I wanted to thank Julian for preserving the quality and level of service I've known of See's since I was a child. read more

Yelp 100 Challenge 2018 - # 9/100 This is one of the many reasons why I don't like going to the mall. This little shop of horrors. It's a horror to my figure. A horror to my blood sugar. To a serious chocoholic like me, a horror I just can't resist. Yes, I lie to myself, and walk by without so much a glance, but in reality it's location is already imprinted in my mind. And like a homing pigeon I end up gravitating to it after I make my rounds of the many stores in the mall. Giving up and stepping into the shop, waiting to hear the most wonderful words ever "welcome, would you like a sample?" FREE. CHOCOLATE. Music to my ears. I like Free. And I love chocolate. Heck yeah! The only thing that made me dock a star is the curt and abrupt service we had today. There were just two pairs of customers. The husband and wife before us who are being helped by an employee. And my son and I. I just felt that we were rushed into making our choices by the person 'helping' us. I mean I couldn't decide, everything looked so good. I was still perusing and she kept asking 'are you going to buy a box, or in a bag?' 'Would that be all?' 'Anything else?' Dang, can I choose in peace? Anyhoo, I take a bite of the free sample and calm myself, asked my son to choose, paid for our stash and dashed out of there. Hopefully next time, hurrying Harriet is not on duty. read more

See's Candies - Candy Stores Near Me - West Covina, California

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I came in and had the most pleasant experience. I was helped by a very knowledgeable and friendly young man named Julian. He was attentive, accommodating, and helpful. I had such a great experience. I had to tell his manager Maria, who was also kind and grateful. The whole experience was inviting, warm, and memorable. Thank you Sees Candies of West Covina for making my day. I appreciate you. read more

I didn't get the service from Maria nor Maryanne, they R GREAT. Some other girl assisted me. She was ok, but MARIA IS the BEST! read more

See's Candies - Candy 4 the week. - Candy Stores Near Me - West Covina, California

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Came yesterday 15 min before closing. We had to wait in line because of social distancing which is fine. However the person that was in the store already was taking an extremely long time. (When we finally got in and we're checking out they were still there). After we first arrived in line there was a couple that came up to the line right after us. They limit three people inside. And they have three staff. The staff does where masks and gloves so that's great but only two were assisting the customers. We waited ten min before we finally got to go inside. What bothered me was that one of the staff told the couple behind us that they were closing now. And the couple said they had been waiting over ten min on line, the staff told them unfortunately they're closing and they can't come in. Pure disappointment on their faces. That was terrible customer service. Someone that was in line behind them was very upset and spoke on their behalf. She was explaining how incredibly unfair that was to send them away when she (the staff) had the opportunity to let everyone in line know that after a certain time they can't take anyone else. I one hundred percent agree. Instead of letting people Wait in line fully aware you won't be letting them in, why not just tell them "I apologize but after a certain time we can't let anyone else in" And let the customers make their choice to wait or not. I can't believe that happened, I would have been upset if it was me. Luckily we made it in in time. Second issue I wanted a milk chocolate box There was no more. I asked the other staff if she could then make one, she said yea but looked bothered. They need to control their facial expressions better. The person I was with mentioned I'm slightly allergic to nuts. She made the box quickly, we grabbed a couple treats and they even gave us extra samples. Guess what was in my box when I got home? Nuts. In her attempt to get us the leave already she rushed and ignored the comment of me having an allergy. Not cool. They must have really had somewhere to be. read more

See's Candies - Waiting in line - Candy Stores Near Me - West Covina, California

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When I need to give a really great gift, I turn to See's Candies, which are a big hit, unless that person is diabetic. They have lots of delectable small chocolates, chews, and truffles to choose from in the display case or prepackaged. I come in here of course for the free samples. During special occasions such as Valentine's, Easter, and Mother's Day, See's Candies decorates their shop and offers plenty of specialized gift boxes all set to go. I stock up on the regular favorites including the Peanut Brittle, Toffee, Little Pops (hard candy), Almond Royal, Mint Krispys, and chocolate gift boxes to bring back to the East Coast for my friends and family, where there are no See's Candies shops, though they do set up kiosks over there during the holidays only. I do keep a stash of Little Pops in my ride for those many times on the road I've needed a quick sugar rush. read more

See's Candies - Candy Stores Near Me - West Covina, California

Nicole and Daisy were extremely helpful and courteous when we chose our 1 pound box of chocolate. This duo, pair just as well if not better than Santa and Rudolph on Christmas night with wrapping these See's Candy box of chocolates. Didn't mind paying 32 dollars for the pound! read more

If only I did not have to go to this mall to get to See's candy. This is the closest location to my home, but I only go here when I need a gift and don't have time to drive to a different location. The parking lot is a nightmare, and the mall is icky. It is hard to get in and out quickly here because you have to fight through the parking lot. If you can't get a spot near the entrance closest to this store, you are forced to go through the entire mall to get to this store. (minus 2 stars for the mall location) Once you get past all of that, the store itself is great. This store is clean and always well stocked. The staff are kind, pleasant and helpful. Free samples are a bonus. Everyone loves the chocolate here, and everyone has their own special favorite. They always have special packages for different holidays, which are cute and festive. They even have a sugar free selection. If only there was another See's nearby that was not in this mall! read more

So today i went See's candy in the west covina mall and the employees there were awesome !!! Very kind very helpful and very sweet just like the candies they sell Maria the manager is so sweet Kila and Nicole are also awesome i recommend you come to this see's location for all your candy needs you are guaranteed a sweet experience every time. read more

Love, love love See's Candies! My favorite chocolates Can't imagine life without See's Candies!

In all Honesty, I Love See's Candies. See's Never Disappoints and I mean it when I say never ! I love to gift the cute treats and nicely packaged goodies See's has to offer to My Family & Friends on any occasion. Thus being said I came in on June 11th after a long shift at work. I came into See's looking to buy treats for two different reasons. One reason being because Father's Day is literally this weekend, and the other being because my Best Friend has been in the hospital and she was feeling under the weather so I wanted to create a little goodie bag of chocolate and treats to cheer her up a little. In all honesty I was extremely exhausted after work so I was looking around the shop thinking of what to get for a while and I mean a whileeee cause my brain was fried and in all honesty I couldn't think properly and WOW... THE HOSPITALITY & HELP I Received From the moment I stepped in up until I stepped out of this See's Candies Located in the West Covina Mall... was and still is just indescribable. I just want to express how grateful and thankful I am to all the lovely beyond amazing workers who helped me at this location. The workers were not only patient with me but even gave me recommendations and helped me with every question I had on many items as once again I was supper indecisive and extremely exhausted. Again all the workers were amazing at the West Covina Location BUT... I Do have to give the BIGGEST shout out to the Loveliest, Most Beyond Helpful, Most Attentive, Most Patient, Most Amazing & in all Honesty Most Beyond ONE OF A KIND PERSON At The West Covina Location (( Mary Ann S )) ~ I had to ask her for her name before leaving the store cause her help literally just left me speechless. THANK YOU SO BEYOND MUCH MARY ANN S TRULY AND HONESTLY FOREVER GRATEFUL FOR YOUR PATIENCE AND HELP read more

Every time I visit a See's Candy Store, I can't help but think about the I Love Lucy episode where Lucy & Ethel are working on at the conveyer belt, which was filmed at See's candy on La Cienega Blvd. Every visit to a See's Candy Store for me has been memorable. There's always excellent and courteous service by the workers who offer you a sample to try. Their stores are kept neat and stocked well and full of those delicious chocolate foodies. Today, I visited their West Covina location and sure enough, the same old excellent service continues. I got to try a couple of sample and left the store with a big bag full of goodies. Thank you See's Candy for being such a SoCal treasure. read more

CHOCOLATE !!!! Who does not love chocolate??? And my place to come for anything chocolate is Sees Candies. They have it all from milk chocolate, dark chocolate, or white chocolate, you are sure to find something you like here. They have anything for any occasion and holiday. From already made to purchase boxed or bags of chocolate or if you prefer you can personalize your own box with nothing but your favorite chocolates. My favorite is the samples that you are offered the minute you walk through the door and that is how I discovered my favorite chocolate chip truffle, oh was it love at first bite, that I am now addicted to this little piece of mouthwatering and drool worthy piece of chocolate. So smooth and creamy and full of flavor that it just melts in your mouth. I have found my favorite chocolate. The ladies here are all super friendly and provide excellent service which makes your chocolate experience even more enjoyable. And don't be afraid to ask for an extra sample because they will be happy to hand you another one and with a huge smile. read more

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I came here with a friend she was buying candies for her family or something .. The service was great. Jacqueline was absolutely awesome very friendly great smile she's has a cool vibe makes you wanna buy more chocolate. Great job girl. This place smells great too I was just here with a friend but the service was so great I bought myself a sugar free dark chocolate bar. read more

See's Candies - Yummmm - Candy Stores Near Me - West Covina, California

When my younger siblings and I walked in we were greeted but when we became ready to pick out chocolate the older woman at the counter came off as quite rude. When we picked out candy she'd silently add it to our bag and would ask if that's all but the second we changed our mind about a price or asked to add a little more she'd sigh and say "I guess I'll add another few pieces" she kept up with this sighing "I guess" attitude our entire visit which made it kinda nerve wracking to chose a piece of chocolate. The younger employee there was much kinder and I wished she's been the one to help us! read more

This is your typical See's Candies shop in the mall. The people are friendly who work here. There isn't normally a line. The chocolates are fresh and delicious at See's. I prefer their chocolate to other brands I've tried (Godiva and Ghirardelli). Remember to buy your Costco gift certificate before going to See's to save money! Xie Xie! read more

Came in here really quick with my girlfriend to grab a box of lollipops. Just wanted to say great customer service to the lady behind the counter that helped us out . Unfortunately i did not get her name , but she was just great, and that's hard to find now and days. Even a simple hello seems so hard for some people . NOT HER , she was awesome ! read more

See's Candies - Candy Stores Near Me - West Covina, California

You can't go wrong with See's candy! They have such a huge selection of all things yummy, and the service was great!

What can I say...... It's see's man!! It's so smooth and awesome! This staff was so great and they opened early today which made this super busy guy happy! read more

Great customer service Maryann was awesome she needs a raise! Very sweet and smiled . I will definitely come back.

Walking into my aunt's place today, a box of See's Candies was pointed out to me on the coffee table. I was then informed that I was given the errand of going to the West Covina Mall to exchange that box of candy for a custom made box. Eh? I moved out from my parents place and I'm still getting other people's errands? Hehe I didn't mind of course though since it meant being able to pick out whatever I wanted, and to eat it too! And so, since my aunt and uncle were busy playing mah jong, I went to exchange their box of See's candies...with the christmas wrapping paper still on it. When I walk into the store, I am automatically greeted by the girl behind the counter and offered a sample of the Mayfair, buttercream with cherries and walnuts. Mmmm...yummmyy....I actually liked it, and I usually hate cherry stuff. Oh and so did the 3 other people with me. Haha. I told her that I needed to exchange the box of chocolate I had, no questions asked she whips out a a form for me to fill out then proceeds to get me a box for the chocolates. And so ensues a frenzy of 4 people pointing at all different kinds of chocolates. Strawberry truffle, dark chocolate covered almonds and walnuts, polar bear claws, brittles, buttercreams, etc etc etc the list goes on. I've never picked out a custom box of chocolates before! 16.10 for 1 lb of chocolates! About 20 pieces or so of deliciousness! Mmm...I might just have to do this for myself one day.... 10 minutes later, the box is full, she tapes is up, bags it and away we go. The of the store is covered with prepackaged candy in cut packaging. Preassorted chocolates you can just grab and pay, lollipops see's style, and chocolate chocolate chocolate. Definitely will find something to make your mouth water. I love the old fashioned feel of see's candies. Their assorted chocolates are yummy, truffles aren't bad but not the best, and they always give you a sample. They will also let you sample chocolates as you are buying things, but as I was not dropping any money this visit, I would've felt bad doing so. Yummy yummy...a very dangerous store... Oh yes and I made sure to help myself to a few of them....hehehe. read more

This store is small, but very well kept. Everything is nicely organized and clean. Ladies are sweet and helpful. They always give free samples. Yummy! White Chocolate Polars Bears are my favorite, so Yummy! read more

As a regular visitor, it's long overdue that I give See's Candies a review. A trip to the West Covina mall is not complete without a visit to See's Candies. The simple white and black decor harken back to simpler times of an era gone by and gives the store a pristine and welcoming feeling. All the ladies that work here are as sweet as the candies they sell. They are always welcoming, friendly, smiling, and give off good energy. It's this level of customer service that other establishments should try to mimic. They offer a sample candy during each visit, which is great because it broadens my knowledge of what chocolates they offer (also it's really good chocolate!). At peak times during the year (Halloween, Christmas, Valentine's Day, Mother's Day, etc.) the store does get understandably busy and during those times I notice the employees that work there do struggle to keep up with demand and do get fatigued, but I can tell they try hard to keep up their commitment to excellence even during the busy seasons. Five stars all around! On to the sweets. I'm a lollypop aficionado here, and most of the time mainly come into the store just for those. Of the traditional flavors, butterscotch is my favorite. My dad likes the chocolate lollypops, while my mom enjoys the café latté flavor. I've really enjoyed the seasonal lollypops this last year: root beer, apple caramel, pumpkin spice, chocolate orange, orange cream, holiday mint, and cinnamon! I don't have a favorite among the seasonal lollypops, they are all excellent and have their own distinct personalities and flavors. I recommend you try them all when they hit the shelves. If you are buying a box of candies, I definitely recommend truffles. You can't go wrong with truffles. Doesn't matter what flavor of truffle, they are all great. I never had a bad truffle. It is my recommendation if you are looking for a box of chocolates as a gift. They come prepackaged (saves time) or you can create your own customized box. Scotchmallows are another excellent choice and again come prepackaged or you can get one of the employees to help you with getting some from behind the display case. Another favor of mine that makes rare appearances as part of prepackaged boxes are the colored sugar sticks. It's mostly a nostalgia thing for me with those, as it just reminds me of when I was a kid and use to get them sometimes for Halloween. I highly recommend you make a stop here if you are visiting the mall. Best chocolates and candies in the area coupled with excellent customer service! read more

Love coming here for bridge mix. Service is always top notch. My only complaint, would be all the freeloaders that come in for multiple samples and buy nothing. Just taking up time from the real customers. Also it seems there's an abundant of self righteous a holes in West Covina who feel like they don't need to wait in line, like the rest of us. Other than that, this sees candies is great! read more

worst sees candy ever been to. worst customer service. they dont open at 9am.. they open at 11 and when i called the lady was so rude about everything and hung up the phone. read more

Very rude old ladies! worst customer service. Cashier is doing nothing and won't charges me pre packed candy. I have to wait for 4 customers that are hand picking chocolates from and even older woman that is taking her sweet time. While cashier is just standing in front of her cashier doing nothing.just lost a 25.00 dollar sale. Never shopping in this location again. This old bitter woman should retire stay home if you don't like selling product. read more

This is definitely my favorite chocolate store and i always leave with a smile on my face. Not only because they always hook you up with a sample or 2 and on top of that the chocolates are good so how can you not leave with a smile on your face read more

I'm not a huge chocolate fan. My family, though, loves See's Lollypops. So I stopped by to pick some up for Thanksgiving. I tried the scotch kisses and they are beyond amazing! read more

Passionate staff and very clean store. To be expected but at this location it is exceeded!

I had recently bought a gift card from them and I love the free samples you get. The lines can be pretty long though.

This place is of course GREAT! I love CHOCOLATES! But I am writing this review because of a staff... her name is Patty and she is wonderful! Friendly, greets you when you enter, when your ready to order and she tells you the up coming events and or specials that they will have coming up. I always go to See's to get my sugar fix, and had never had anyone greet me constantly and always with a smile. And might I add, she was busy too and still maintained great customer service! read more