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    SEPHORA

    3.6 (51 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    The nerve of Jamsine to tell us we should've called when the sign says no estimated time of opening is beyond me. 10am was the appointment for wedding makeup and she tells us that the 11am will go before me and can do us at noon when my appointment was first. The correct thing to do is to push everybody out and go in the order of appointments scheduled because the STORE was at fault for not opening on time. Jasmine needs to be fired for her lack of professionalism and poor representation of of Sephora. The general manager will be notified about how she handled everything

    Grand opening.  Employees doing a cheer!
    Diana M.

    Dublin is becoming a city that has everything and now it has Sephora! Their grand opening was yesterday, 02/04/22, and I won the cutest Sephora tote! Obviously, it's immaculate and fully stocked! They even carry the dyson airwrap which is sold out everywhere, even online! I saw a lady buy 2! So glad they are in town!

    My haul
    Vanessa P.

    5+++++ all around for Kristen!! I came in last week to restock on all my goodies during the Sephora sale. Kristen was friendly, approachable and provided great tips and service! I went crazy and I think I'll be good on make up for a couple months! Thanks Kristen for the amazing service! Definitely my favorite Sephora in the Bay

    8 Products I took home

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    3 years ago

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    3 years ago

    horrible customer service . blonde haired girl was zero help . alot of stuff out of stock

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    3 years ago

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    4 years ago

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    2 years ago

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    5 years ago

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    3 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    Page 2 of 2

    Ask the Community - SEPHORA

    Review Highlights - SEPHORA

    Other inquiries on wanting to know what products the girl who had helped color match me would recommend for the below...

    Mentioned in 2 reviews

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    The Cosmetics Company Store

    The Cosmetics Company Store

    2.5
    (63 reviews)
    2.4 mi
    $$

    the employees were very nice and helpful! didnt wanna show any faces out of respect but still super…read morecool employees!

    During my visit, I asked an employee if she could check the price of an item for me. She responded…read moreby telling me there was a price scanner available, which must be new because I didn't know. I was not aware that customers were expected to use a scanner, and I don't understand why she couldn't simply check the price for me, especially since the store was not busy and several employees were standing around. (4 of them) Because of her attitude, I asked the lady in the 1st picture to check me out. I later realized that the same employee who had been rude to me was the manager. Even though earlier she was cleaning the store windows. Which made the interaction even more frustrating. When it came time to check out, I requested that a different employee assist me because I no longer felt comfortable being helped by the manager. I also asked for the manager's name so I could document my experience, but another employee told me she could not provide it. I found that confusing, especially since another employee nearby was openly wearing a name tag. As I was deciding whether to purchase one of the items, I turned to ask my daughter if she was interested in it. The manager made a sarcastic remark that made me feel rushed and unwelcome, despite there being no line and plenty of employees available. I expect to be treated with courtesy and respect when shopping. Asking for a price check and taking a moment to discuss a purchase with my daughter are both reasonable requests. Instead, I felt dismissed, rushed, and treated as though I was inconveniencing the staff. I hope this feedback is taken seriously so that other customers receive the level of customer service they deserve.

    Photos
    The Cosmetics Company Store
    Closed sign
    Closed sign
    Promo I missed out on because the store was closed.

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    Promo I missed out on because the store was closed.
    Ulta Beauty

    Ulta Beauty

    2.9
    (77 reviews)
    6.8 mi
    $$

    Only adding an extra star for the person who helped me with shade matching, she was so sweet and…read moregenuinely helped me find my perfect shade! I'm not sure what her name is but shoutout to her she was so kind :) My issue was with one of the associates I asked a question to regarding a product I was interested in. After she mentioned she's never tried it, she started asking me what my skin care routine was. Honestly I had no issue with that, my issue was her hella critiquing my skin while making these faces (which I don't even think she realizes she makes). It definitely did not make me as a customer feel welcomed, and in the moment I literally said "I know my skin isn't the best right now" cause she just kept it up with her faces and comments. As I was mentioning my skincare routine before applying makeup, she cut me off asking if I exfoliate since she saw I had a few blemishes here and there, and this whole convo wasn't even supposed to be this deep about skincare. I was literally just asking about a makeup product... As a college student with acne prone skin i'm very aware I don't have glowing skin, it's a work in progress. But those faces and attitude was straight up unwarranted. I literally had to just walk away mid speech about her being a "skincare expert", like girl I get it you're trying to be somewhat helpful but there's other ways to assist customers than the way you did. I literally work in sales and there's so many other ways to treat customers that whatever that was.

    I came here after work looking for the Vacation by Vacation Body Mist in Vacation. I was told it's…read moresold only online, as it was last summer item, bummer. But after spritzing this fragrance scent in their eau de parfum, I realized this scent was not for me. The staff were friendly and helpful. They offer a hair salon, brow services by Benefit, as well makeup tips and suggestions. The store was well lit and so bright. It's needed when sampling makeup and brow services.

    Photos
    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    SEPHORA - cosmetics - Updated August 2026

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