Inez Vela, she is very helpful and suggested good brands. Loved the store and all the collections…read more Definitely a must store to visit in Livermore Outlets.

GOT SCAMMED! I purchased Versace Eros Pour Femme perfume from this store thinking that it would…read moresmell like the Eau De Toilette version since according to the employee working there said that it would smell the same. When I arrived home, I used 1 small spritz to smell the perfume. To my disappointment, it smells totally different from the EDT version. When I went to the store, the employee DIDN'T ALLOW ME TO RETURN the perfume since it was "used". I only used 1 spritz to smell the perfume and now I feel ripped off almost like my money was stolen since the employee was pretty rude about it and on top of that lied to me before my purchase. Plenty of stores out there allow their customers to return perfumes if they don't like it. Total waste of $130. Update: I got back my refund after contacting customer service

I sought out this place because they carry bareMinerals makeup which was recommended to me for…read moreproblem skin. Annabell greeting me right away and listened to what I wanted. She walked me through the product choices and continued to ask me questions to clarify what I was looking for. As she applied/tested the products on me, she explained exactly what she was doing and why. So helpful. I appreciated how Annabell was informative and friendly and not pushy about product or upselling (a big turn off for me). I walked away with several products that I was excited about and understood how to use.

Love this place and having such a nice makeup store so close to where I work. Very friendly and…read moregood selection and they let you test the shades before buying

Always pleasant service here. Nice selection of products. Clean and always open. I like buying…read morethe sampler sizes to sneak in gifts for friends, family and stocking stuffers. The cuban are fun for guy gifts, they love them. And have always enjoyed the recommendations offered by the friendly retail staff. I am a regular.

Recently I have been obsessed with perfumes & was on a hunt for some Lattafa perfumes. I was super…read morehappy that this store was open & had a good selection of Arab perfumes!! The people were super friendly & helpful. I got a whiff of many beautiful perfumes & got Layali Swiss Arabian :) there's a good selection of Lattafa & I think a new one Michael Malul. Prices were really good, def coming back during fall for more cinnamon-ny fragrances!!

stopped by to purchase a gift and left getting something for myself too cuz omgggg ulta beauty is…read moreTHAT GIRRRRL. I could probably spend all day here looking at everything but my bank account might not like that lol! I was looking for a gift and asked for assistance, one of the members named Sita assisted me on the floor and was so helpful finding me a perfume gift for a male friend. sometimes I hesitate to ask for help at other stores in general because it's very busy or staff seem preoccupied or not so welcoming. but Sita was more than happy to help. I didn't get the lady's name who was at the front ringing people up but she was so kind, calm, professional, & had a positive attitude, & very helpful too. She helped me find a moisturizer I was looking for and appreciated her assistance as well. I'm so sad our local San Leandro ulta beauty is closed now (which I just found out today lol) but I think Dublin blvd might be my new favorite ulta beauty location cuz the queens here are amazing !! there's plenty of parking also, wasn't packed during mid day timing so definitely will be coming back to this location to do my beauty shopping.

Horrible customer service…read more I tried to get help from a girl at the front who made eye contact with me then completely dismissed my entire existence. When I confronted her about it she just smirked and told me she was doing something at the time of the interaction. When I called to complain a manger just told me that he was there and that wasn't what he saw. I'm the customer explaining to you how your employee treated me and you're telling me it didn't happen like that?! Just acknowledge that it was rude and apologize don't gaslight me.

The dude and I came here on 01/18/21 as Coach was out of my favorite perfume unfortunately, So we…read morestumbled upon this place by accident. We entered the store and was not expecting them to have Coach perfume and they did! They had a huge bottle for only 80 something much is about $20 less than the in store Coach. One of my favorite perfumes. They were having a sale of buy one get one half off so I went with another perfume which was new to me buy smelled so good! The staff was very friendly and patient with me and I was able to smell a lot of perfumes and the dude too! They had children perfume as well which I knew I could not walk out the store without Belle Perfume for my 6 year old niece and Poppy without my 4 year old niece at all!! Overall, we spent quite a bit of money here and I can say that the perfumes all smelled lovely and don't know why this place has so many low ratings!!! The store was very clean and organized. Staff was very knowledgeable on the products and cost comparisons. They were wearing face masks and definitely earning our business as well as the whole experience was fun, no pressure and high quality perfumes! I highly recommend to come here and get your discount on perfumes which can save you money if you are not looking to spend the full price!

Went in to purchase a fragrance turns out it was a fake went to try to return it turns out they…read moreonly give you back credit.

All fake products, watered down alcohol. Not good business , disappointing. Do not waste your time.read more

They sell damaged goods and colognes are FAKE! You should…read moreavoid this store at all costs. The smell doesn't last no matter what brand of cologne you purchase. Don't be fooled by their discounted prices, there's a reason why they are discounted.

My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

This store has a terrible customer service. The employees are rude and they also do not greet…read morecustomers. The lines are extremely long and one customer had to ask for them to bring out more cashiers to help ring up customers. They also give you a hard time when you want to return an item saying you cannot return when it's clear that the policy allows return an item that is unworn with tags attached, and within 30 days. They do not honor returns this store is terrible. The ladies that ring you up do not even look at you, they are also rude. The Nordstrom rack in San Leandro has better customer service. If I can give one star it would have been nice

This is for Christopher! I'm so sorry this shout-out is way…read moreoverdue! I got busy and forgot to complete the store survey, and when I tried today, it had already expired. However, you still deserve this recognition. I truly appreciate you. You helped me with my purchase back in November and took so much time and care, especially when assisting me with my points. In all my years as a customer, you have by far been the kindest and most patient person I've ever encountered. Thank you for your genuine kindness and for going above and beyond. Your kind heart will take you far. Hugs!

Love the store and the service. I was looking for a particular cologne in a smaller size and the…read morestaff spent the time to find it for me. Store is mainly for women's cosmetics. But for men's and unisex fragrances they have so many to try out and choose from.

A TOTAL RIP OFF ! Never buy there. Make sure you know the price of the perfume you're interested in…read morebefore buying there !!! Overpriced, no return policy and in addition to being incompetent, salespeople bad faith. FLEE !

Like other other reviewers are suggesting these guys are the worst!!…read moreThey are really really rude. After checking out the perfume we decided not to buy it and RUDE guy/owner started shouting like if we have to buy if we walk in the store and try sample. I saw them opening perfume bottles from bottom for sample and resealing it. too. Don't go there and I wonder why such a nice outlet allows these kind of lousy stores.