Excellent service! we enjoyed the food and the atmosphere was fun. we will definitely come back again.

Great servers!!! Great food! Great drinks! Servers were friendly and helpful. The Music they were playing was fun and upbeat and would be fun for people of any age. Thanks for a good NY experience! read more

Great food, great ambiance love this place. A classic. Service was great as well. All around a great experience

Daniel was hands down the best server ever--so attentive, so sweet, just made the whole experience 10/10. The ice cream? unreal. And don't even get me started on the Frozen Ferris Wheel dessert... absolutely PHENOMENAL If you're going, ask for Daniel and thank me later read more

Serendipity 3 was a huge disappointment and honestly feels like one of the most overrated and overpriced spots in NYC. We were really excited to try it because of all the hype, especially the famous sundaes and frozen hot chocolate. The reviews seemed decent, so expectations were high. Unfortunately, the reality didn't come close. The pricing is just absurd for what you get. Nearly $30 for a sundae that includes three scoops of ice cream and a tiny piece of cake? And the quality doesn't even come close to justifying that cost. The cake honestly tasted worse than something you would pick up at Walmart, and the cream had this strange oily taste that made it hard to enjoy. As for the ice cream, it tasted like a cheap grocery store brand. Definitely not what one would expect from a place charging premium prices. The famous frozen hot chocolate was equally underwhelming. It tasted like cocoa powder and sugar blended with milk powder and ice and not rich or indulgent like it's made out to be. I genuinely don't understand the popularity of this place or why people rave about the food here. In a city like NYC, there are countless dessert spots that offer far better quality for a fraction of the price. Save your time and money. This place is all hype and no substance. read more

I've been coming here everytime I visit nyc since 2005. When I first went the ambiance, decor, presentation of the food and the fact that a famous rom com was filmed here made me buy into the whole idea of Serendipity. Now? I wouldn't recommend it anymore and I probably won't go back. I've had good and bad experiences here, more bad than good tbh. I do remember in my last review how the staff was incredibly short and rude with me and my friends. The service is either great or not, you just never know what you're going to get. The food has always been subpar, but the desserts were what made the place. I would always get a frozen got chocolate or an old fashioned sundae. They used to give bigger portions for what you're paying. $19 plus $1 for any additional topping, you come out with a 23-26 dollar sundae. I got what I usually get, an old fashioned sundae with 3 scoops of ice cream, hot fudge, syrup maple walnuts, and sprinkles. Noooo whip. What did I get? A mountain of whip cream with a couple sprinkles on top, one spoon of walnuts. And my hot fudge? At the very bottom of the sundae. Not even on top. When I used to go, the toppings would be overflowing onto the plate. The hot fudge and syrup walnuts overflowing the cup. Worth the $19-$23 for that. But this? And the gift shop in the front had nothing. Just trinkets. Not even a tin of the frozen hot chocolate or coffee mugs or shirts anymore. Overall serendipity 3 has seen its day in my eyes. read more

I heard so many great things about this place, but unfortunately they fell short of my expectations. I had their Frozen hot chocolate which was $20 which I think is a bit ridiculous for essentially what is a milkshake but less flavor. The fries were good, seasoned with lots of a salt and had a nice outer crisp but dipping it into the frozen hot chocolate wasn't good despite it being a normally good combination anywhere else. The staff also wasn't very attentive towards the 2nd floor. I waited 5-10 minutes to get my bill finally and they hardly checked in at all. read more

Serendipity 3 - Upper East Side - Frozen hot chocolate - Desserts Near Me - New York, New York

This place has amazing food with great portions. Not to speak about the desserts. This is a visit must if you are coming to NYC.

Walked in to a darker type of entry and waited at the unattended front desk. But very clean and calm place. After 1 min someone came, and seated our family of 4 for our reservation 8:30pm. Establishment was not too busy, maybe 3 tables, very close together. The two sundaes we ordered came out within 10 mins, and it was a very quick, clean, pleasant experience. Not sure it's worth doing again as we frequently visit NYC, but definitely hit it for the nostalgia. read more

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The service was great and a huge selection of desserts! My daughter's mouth dropped. Very colorful atmosphere!

Hello movie groupies - this is the official place of the rom com movie! Check out the table upstairs. We came in to celebrate a birthday and they did such a great job honoring Aunt 70th birthday! Candles and singing included! We branched out a little bit and tried the ultimate creme cheesecake, apple A La Mode, chocolate cake, pecan pie. They were all fantastic. The cheesecake is one of the best I've had. Super moist and fluffy. The decor is so whimsical and cheeeful! The service is great! Our server Gio was so friendly!! I read more

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What a fun spot!! Is it touristy? 100%! Pricey? Yes, but giant portions. We met our adult kids in the city for a birthday lunch and we were not disappointed! The menu was vegan friendly which is always great. We had BLTs , Mac & Cheese and salad. Of course frozen hot chocolate vegan and full diary. Everything was delicious!! The staff were very welcoming and waitstaff brought a token birthday dessert to the table. For years I've heard about the frozen hot chocolate and I'm glad we had this experience. You definitely should try it once!! read more

Haven't been here in years ! Since my kids were small . Fun to stop in for some food and enjoy the wacky fun decor . Staff is helpful and kind . read more

Serendipity 3 - Upper East Side - Dining room - Desserts Near Me - New York, New York

Best frozen hot chocolate EVER!! The food, the service and the ambiance is amazing. Great place to bring family and friends. We really enjoyed it all and will be back the next time we are in town. read more

Very cute place! I always wanted to come here and I finally decided to come for my birthday dinner. The service was quick, I reserved online. The waiter was very nice and attentive. The food portion sizes are huge, def shareable in my opinion. Great place to come to try out at least once. read more

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The food was fine but the service tried their best with a group of 8, lots of fun chaos (very loud ). Fun for small kids

Came here for lunch in celebration of our 20 year anniversary. We last came here when our daughter was about 7 years old (now she's 16). Hubs made a reservation but we arrived early which was no issue at all and they sat us immediately. We were seated downstairs and I loved our table. It was cozy. This place gets packed pretty fast so I'd recommend getting in early or making a reservation. And note: if there are any souvenirs you want as keepsakes you can have your server grab and put on your tab for ya. Makes it so much easier. I absolutely love the Serendipity movie with John Cusack and Kate Beckinsale. The movie was filmed at this Serendipity 3 location in the upstairs area. The "3" in the name of the restaurant is in reference to 3 friends who opened the café. Serendipity = The art of finding the pleasantly unexpected by chance or sagacity. We ordered the footlong hot dog (hubs) and the grilled chicken sandwich (me). I knew I wanted a frozen hot chocolate also but waited to order until after we ate. And I was so full that I asked if they do them to go which they do! And you get a cute hard plastic reusable cup that it's put in. Win win :)- then I could enjoy my frozen treat as we walk through the hot furnace of a city. Food was delicious but the portions are HUGE. Skip the food or share something because you CANNOT SKIP THE FROZEN HOT CHOCOLATE. read more

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I visited Serendipity on a Saturday evening. I had a reservation, so we were seated promptly. I thought it was fun how they celebrate birthdays--our table wasn't celebrating, but we saw other guests getting sung to. I ordered the monet salad, my sister got the truffle mac n cheese with the birthday cake frozen hot chocolate, and my friend had the ultimate b.l.t. The service was great, & I loved the fun interior decor. Would visit again with friends to try their other eccentric dishes! read more

Serendipity 3 - Upper East Side - interior - Desserts Near Me - New York, New York

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Finally! Serendipity's frozen hot chocolate for me has been one of those foodie bucket list items for a while now. Every time I've tried to visit in the past, there was always a reason for missing out, either the wait for a table was too long or they weren't taking walk-ins. Going in between normal lunch and dinner times was the sweet spot for less wait. When I finally made it I have to say the signature item was worth a try. First glance, the ratio of whipped cream to frozen hot chocolate could have been adjusted more in favor of the latter. The abundance of whipped cream certainly provided a grandiose impression but so much of the whipped cream was left behind. Once you go beyond the whipped cream façade, the dessert which is served cold, mimics the rich "hot" chocolate flavor well. Certainly worth the effort to visit. As it was inbetween meals I got snacks, nachos and onion rings to fulfill the per person minimum spend requirement. The nachos were pretty good, but the onion rings needed more seasoning. The decor was definitely fun and whimsical. While waiting for my food to arrive I my eyes were amused with the surroundings. There are opportunities to take photos during your visit. There is a section in front of the restaurant with souvenirs and trinkets catering to the touristy crowd. One big thing to note is there is a per person minimum listed on the menu but some have said it's not really enforced. I did adhere to that stated requirement which I guess is to counter folks coming in just for the fancy dessert. For me this was a one and done cross off the list. read more

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Stopping at Serendipity is a staple for my family and friends when we visit New York! Although people say this place is a tourist trap they have some of the best frozen hot chocolate and it's such a cute, fun atmospheric as well as a great photo opportunity! As far as service the few times we've been to visit we've had no issues. See you next time we're in NY! We only go here for the frozen hot chocolate and nothing else! read more

Serendipity 3 - Upper East Side - Desserts Near Me - New York, New York

Serendipity, you are a NY icon, a classic of the Upper East Side. You hold so many memories for me, all sweet. As a child my parents took me here often for lunch which always ended in the ultimate frozen hot chocolate. I had birthday parties here and again, lovely memories. It had been a long while since I've been here. I went with a friend and her daughter. The wait time was about ten minutes. The front still had that fun, kitschy vibe, that I used to love & still love. The servers were very friendly. We shared the truffle fries, apple pie and of course we all shared the frozen hot chocolate. It was just as delicious as I remembered. The decor is whimsical and charming. The giant clock still hangs and the timeless Tiffany lamps. read more

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Such an iconic place with great food big portions and delicious desserts. Love it and my little mini me loved it for her first time. read more

Serendipity 3 - Upper East Side - Frozen hot chocolate so good! - Desserts Near Me - New York, New York

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Serendipity 3 also known as Serendipity III is located at 225 East 60th Street, between Second and Third Avenues. It was founded by Calvin L Holt, Patch Caradine, and Stephen Bruce in 1954. If you check out my photos I've been going for special occasions for years. Today I have been thinking about my adopted (in Spirit not legally) daughter. I came across a photo I took of her with one of the original owners Stephen Bruce. He happened to be in the restaurant that day promoting his book. Currently I'm planning for my birth daughter's 50th birthday this Summer. I'm involving Serendipity in my plans. I'll let you know with an update if the celebration takes place and the results. At this point Serendipity 3 has not disappointed me during special occasions in my life. I'm recommending. read more

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The ambiance is amazing. our server was friendly and knowledgable. celebrating our daughters graduation here today and can't wait to come back! read more

Loved the frozen hot chocolate and the hot chocolate! The banana split was good, nothing special. read more

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This is the type of place you dreamt about as a child. And that should be it. If you're not a child this place is not worth it. $20+ for a cup of frozen hot chocolate that is just ok. I think a Wendy's frosty might be better and more worth it. If you have children and want to celebrate then bring them here. Do not bring your adult dates here. read more

Serendipity 3 - Upper East Side - Menu - Desserts Near Me - New York, New York

Serendipity 3 is such a fun and iconic spot. It is a little over-the-top, but in the best way possible. I stopped in for a treat and ended up leaving stuffed and happy. First off, the truffle fries were addictive. Perfectly crispy with just the right amount of truffle oil. I could've eaten the whole basket myself. They were a great savory start before diving into dessert. And speaking of dessert... the apple pie a la mode was everything. Warm, gooey apple pie with a perfectly flaky crust, topped with a generous scoop of vanilla ice cream; it was rich, comforting, and super filling. Definitely one of those desserts you plan your day around because it's so worth it. Yes, it's a bit touristy, but if you're looking for indulgent food and a whimsical atmosphere, Serendipity 3 is a classic New York experience that delivers. The service was also excellent for such a touristy place. read more

Serendipity 3 - Upper East Side - Desserts Near Me - New York, New York

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I've been wanting to go to this place for years my friend deterred me from going for a long time since she had a horrible experience but I always like to form my own opinion & since they had the Peeps decor I had to do it. There was Peeps all around & I loved it because I love Peeps. Yes I love Peeps argue with someone else. Anyway, the store is super cute with peeps all over & the peeps chair upstairs was the perfect photo opp. I knew that we were going for the aesthetics but we actually liked our food. It's expensive but the portions are big. My 3 year old grandson's food was damn near bigger than him . I had a salad because I had the frozen chocolate which was really good. And actually the salad was as well. I had a Greek salad I added chicken but it honestly didn't need it I just added the protein just incase. Everyone liked their food the only thing that was left to be desired was the waitress. I understand my table had 3 kids so they kept asking for things. We were indecisive at first as it was our first time & they have a pretty big menu. I was on the phone in the beginning which didn't help matters. However, I feel as a waitress you don't have to let your frustration show. I apologized to her in advance but she was totally disinterested didn't want to deal with us. Even though my table asked for things like refills, more syrup or whatever the kitchen was literally next to us. You didn't have to walk far, you just had to turn around & ask. At one point I was trying to decide on the salad I wanted and she said listen I have other tables to attend to so I'll be back . I said wait (cuz I knew what I wanted) but she kept going to all the other tables & came back. I told her what I wanted & usually I would've addressed how rude that was, but I let it go. As a waitress or even someone that works with the public, you shouldn't let your frustration show. Anyway, besides that the person at the front was nice, there was another waiter I kept running into by the chair upstairs that was also really nice. I would say MAKE RESERVATIONS in advance cuz the place is not that big & you'll end up waiting outside. Also, there's merch store right when you walk in, so if you have kids with you be prepared lol. read more

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Serendipity 3 is the original restaurant and the one that was featured in the movie "Serendipity". It was my first time here and I wanted to come for their famous Frozen Hot Chocolate. The restaurant is small- it has two floors but it's long and narrow. There are not a ton of tables so reservations are key. The decor is fun and even more with the pink, candy filled Christmas decor. We sat on the first floor and were given multiple menus - frozen and hot chocolates, desserts and a full menu - starters, entrees. They even have vegan and gluten free options. Our server was super friendly and helpful. It was overall a fun and delicious experience. I would definitely come back. read more

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It had been over a decade since my first visit to Serendipity 3 and my family wanted to check it out, so we did. We popped in mid-day during the week, so there was no wait at all. I honestly wasn't expecting the food to be great since it's so famous and they serve large portion diner food, but the ingredients were pretty fresh and the food was tasty overall. I think you know walking in here that you're there for the frozen hot chocolate, though. If you come expecting a gourmet meal, your expectations aren't set right. Because of the large meal portions we were too full for anything other than one s'mores frozen hot chocolate -- we added whipped cream (highly recommend) which they put under the marshmallow layer. Yum! The perfect sugar overload! :) The service was amazing -- our server was unbelievably attentive and friendly despite being really busy. If you haven't been to Serendipity 3 in a while -- or just want a chocolatey sugar fix, then I definitely recommend stopping in! read more

This place is a fun spot to bring family and friends visiting from out of town. I haven't been back at Serendipity 3 for years, so I was excited to bring my friends here for lunch. Making reservations for 10 ppl was seamless. We were seated right away, Gio was our amazing server, he was friendly and knowledgeable. I ordered the classic wedge salad with grilled chicken, the portions were enormous, I had to take the rest home. My friends ordered the Monet salad, bacon cheeseburger, all American Wagyu sliders, and the kids enjoyed their mac and cheese. My husband also ordered the famous frrrozen hot chocolate, he was a little disappointed since he remembered it being bigger and it was more whipped cream than frozen hot chocolate. My birthday is coming up so my friends also ordered the chocolate blackout cake. This was mouthwatering and very good. I would like to check out their Times Square Iocation next time. read more

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Last Saturday was our annual visit to Serendipity 3 on the UES. We sat upstairs which I like. Es ordered her usual Forbidden Broadway Sundae with black first cake inside. Annie ordered a plate of French fries and a scoop of vanilla and chocolate ice creams which the chocolate sauce and whipped cream. Allan had his usual Strawberry Fields Sundae stuffed with slices strawberries. As I was on a regimen I couldn't have and sugar so settled for a hot cappuccino. Everyone enjoyed their sundaes and as usual got defeated as it was all too much. My coffee was third rate and I longingly thought of Ground Central and Cafe Grumpy's superb ones. We saw many tourists ordering food and then sundaes or frozen hot chocolate and barely eating two bites. Service was fine. read more

Why is the average so low? Came with my nephew this past weekend and had a great experience. We had a reservation so we were seated right away. Our server was great--attentive and friendly. We started with the signature Frrrozen Hot Chocolate, which was amazing as always, though seemed to have a heavier proportion of whipped cream on top and a little less of the signature drink. The ambiance was charming as ever and we shared a burger. Thankful I still get to visit and share with the 3rd generation in my family. He absolutely loved it. Until next time Serendipity! read more

I would like to go back and have a redeeming experience. This place is cute but almost in like a trendy way except it's not trendy. 1. I wanted a milkshake and they don't have milkshakes. You have to get some version of frozen hot chocolate which comes in a giant freaking glass. It's like a bowl. And second all i ordered was a plate of truffle fries. they forgot. my friend got her food, which was a sandwich and had eaten over half of it by the time my fries came out. we were in a rush so I didn't even get to eat my fries with my frozen hot chocolate and have to pack it up to go. Also Nothing on the menu looks good enough to justify the price. 30 bucks for a sandwich. read more

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What a cute place! On our trip to NY, we stopped by here after some omakase. My husband is such a fan of this movie haha It was warm. I just got serendip (hot coffee) but we also got a frozen hot chocolate. read more

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This was such a cute shop. The frozen hot chocolate was overpriced but literally so worth it. Service was good as well. Would definitely recommend this place for dessert. read more

Serendipity 3 - Upper East Side - Desserts Near Me - New York, New York

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Serendipity III 225 E. 60th St. New York, NY 10022 Selena Sundae Insanity Sundae On a positive note, the inside of the store has the look feel of an old school ice cream shop. There's also gift shop as soon as you walk in. The sundaes look very attractive and it's no doubt the chef has artistic skills...but there's one important thing missing from both desserts: the ice cream! As big as the bowl appears to its, it's mostly toppings and very small portions of ice cream! And here's insult to injury: each dessert costs $29.95! If you have a strong craving for toppings and money to burn, bring your business here. Otherwise, stay away! read more

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It was good. Definitely a place to visit even once. The ambience is charming, the desserts are piled high and the service is wonderful. The menu is a wide variety of American fare, with salads, sandwiches etc but the highlight will be the desserts that are gigantic. read more

We had such a great time and we loved the food!!! Our server six was so great and helped us have the best time there! It was such a pretty and fun atmosphere! Ask for six the waiter! read more

everything was wonderful! The service, atmosphere, food....the frozen hot chocolate and Ferris wheel appetizer were amazing!