I came here by myself of a whim, and they seated me at the bar right away. I wanted to try one of the famous hot chocolates. The drink came out quickly and was overall good, not great. It's more visually fun than amazing-tasting. The bartender moved very quickly. The decor is very bright, but it's fun. The bar was actually great because it was by the windows/entrance, so the decor wasn't as overwhelming. It is quite overpriced, even for Times Square. read more

3.5 stars. Requested booth seating weeks ahead in our booking form to celebrate my son's birthday but still were assigned to a standard table even though we saw several open booth seats. We were given booth seats after specifically asking for it when we were in the dining area. Waiter is enthusiastic and friendly. Food is really average at best. Had to get the giant desserts since we wanted the birthday song to be sung during dessert presentation, but it was soooo sweet that even the kids could barely finish half. The dining area is colorful. Kids probably will like this restaurant more than older teens or adults, read more

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This restaurant was right next to where we were staying so we stopped in. Our waiter was so kind but also super busy. Food was meh but the place is cute. Fish tacos: 2/5 Chicken tenders: 3/5 Humble pie: 4/5 Probably would not go here again. read more

What a unique and fun dessert place! It also serves meals and appetizers for those who want savory food. This was a convenient place and location for a snack after a Broadway show. I gathered here to reunite with some old friends. The ice cream sundaes are HUGE. The sundaes taste how they are advertised, so you can't go wrong with whichever one you choose and like. They are probably known for their dessert menu. We also got the Ferris wheel of appetizers, which were delicious, unique, and picture worthy. The slight con is that the Ferris wheel doesn't move. The ambience is very colorful and highlighter - bright. The service was good. They filled our waters and let us know that the very expensive items on the menu have to be reserved in advance, so they can order the expensive ingredients. This is definitely a fun place to try at least once. Great for sharing and good for kids. read more

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Kinda run down, WAY OVERPRICED and lackluster quality. $20 for a frozen hot chocolate with no taste and a mountain of whipped cream. Kids tenders were tiny, tasted like old fish grease. Onion rings were the saving grace. Server was really nice. read more

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This is such a fun spot but very pricey. Would recommend for a special occasion or when visiting the area. We had burgers and a chicken sandwich and they all were good. The hot chocolates and sundaes are large enough to share. Our server was great. There was a little wait when we first arrived but there's a fun seating area for waiting. read more

Serendipity 3 - Times Square - Strawberry filled sundae - American Near Me - New York, New York

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Great atmosphere. Tons of desserts! My daughter's mouth dropped. We will be coming back for more!

Serendipity 3 is so much fun! The service, fun decor, creatively named dishes, and delicious treats brought a smile to our faces. I treated a couple of my students to an afternoon treat after a morning of shopping recently. We shared truffle parmesan fries, they shared the Blueberry Deluxe Waffle Sundae, and I had the Mint Frozen Hot Chocolate. Yum! Kae took care of us, and we had a great time. read more

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First time we ate here we made the fatal mistake of ordering meals before the frozen hot chocolate we didn't save enough room. We're unable to finish it. Second time we ordered the frozen hot chocolate first got smart! You must try the frozen hot chocolate if you go to New York City. We split it between two of us and still couldn't finish it even not eating beforehand. read more

Serendipity 3 - Times Square - American Near Me - New York, New York

Yummy hot chocolate at Serendipity 3, an oasis after a travel day and a meeting. It was great to just cozy up at the bar, have a conversation and not be rushed enjoying our mid afternoon treat. The hot chocolate was rich and delicious--this is a can't miss! read more

Not as cute as the original, but it's in Times Square, so as expected. Still. Super delicious. Insanely huge portions and a taste and dessert that you can't get elsewhere. We didn't bother with the food. Just frozen hot chocolate is why you come. Our server was great. Hosts were fast. All around a fun experience read more

Serendipity 3 - Times Square - American Near Me - New York, New York

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We came to Serendipity for the frozen hot chocolates, of course! We got them to-go. We ordered with Dani, who didn't seem to be familiar with the menu at all. When we asked if the coconut one came with coconut shavings, they just said "I don't know". I had to really press and ask if we could get another employee before Dani finally looked it up on the tablet and confirmed the ingredients. Then, Xio brought out the two drinks. One was dairy and one was non dairy and Xio seemed confused about which was which. When we tried to clarify which was which, Xio was rude and said "I'm aware. I'm aware". It was a super strange experience and I'll never be back. I would have given 1 star based on the terribly rude employees but I gave 2 because the drinks were pretty yummy. read more

Serendipity 3 - Times Square - Rude employee (right) - American Near Me - New York, New York

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This is on my NYC list of must visit whenever I go there. We are enjoying the frozen hot chocolate on this visit and as you can see... The menu is absolutely hilarious, check it out for a giggle or two. The atmosphere is exactly what an ice cream parlor should look like. Definitely add it to your list when you next visit NYC! read more

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An iconic NYC restaurant since 1954 with 2 locations (looking for a third?!) and this perfect spot in the bustle of Times Square. It's making food fantasy dreams come true with imaginings like Frrrozen Hot Chocolate, 5 kinds of Mac n Cheese, and the Infamous Truffle Burger. I opted for balance with the Monet Salad (heaping arugula, fresh strawberries, candied walnuts, and tangy blue cheese with a perfectly acidic balsamic vinaigrette). Liliana was thoughtful and friendly, adding to the fun atmosphere. Cannot miss their extensive list of Hot Chocolate - a classic Serendipity for me! Thick, rich, extravagant - satisfies for days! Whether you grab a Shirley Temple for the kiddos or a celebrity sighting in an enclave, it's all delightful in magical threes at Serendipity! #warholwashere read more

Serendipity 3 - Times Square - Serendipity Hot Chocolate - American Near Me - New York, New York

I stopped in to try the ferris wheel of appetizers and the Dubai Frrrozen hot chocolate and it was so good! The apps were fresh and delicious. Buffalo nuggets, truffle fries, mozz sticks and dumplings. Ranch dressing is the best I've had in the city. Now let's talk about the Dubai Frrrozen hot chocolate! I loved that it wasn't overly sweet, a delightful balance between rich and light. It came topped two thick pieces of a Dubai chocolate bar, gold flakes and fluffy layer of whipped cream and pistachio. read more

Serendipity 3 - Times Square - American Near Me - New York, New York

Came to Serendipity 3 purely for the nostalgia -- my friend and I had to check off the bucket-list spot from the movie Serendipity (the one with John Cusack and Kate Beckinsale). Mission accomplished on that front: the place is every bit as quirky, colorful, and over-the-top cute as you'd hope. Tiffany lamps, random knick-knacks everywhere, pure rom-com energy. We split the famous Frozen Hot Chocolate because... when in Rome, right? Honestly, it was a letdown. Tasted like someone dumped an entire shaker of cinnamon into chocolate syrup and called it a day. Overwhelming spice, oddly gritty texture, and way too sweet even for dessert lovers. At $20+ for basically a fancy milkshake we didn't finish, it felt like we paid for the photo op more than the drink. If you're here for the vibe, the people-watching, and the "I did it for the movie" selfie, it's worth a visit once. Just maybe order something else (or skip the Frrrozen Hot Chocolate altogether). Cute spot, iconic for a reason, but the signature item was a hard pass for us. read more

Serendipity 3 - Times Square - Frozen hot chocolate - American Near Me - New York, New York

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Touristy but absolutely so fun! We went here late night for frozen hot chocolate and chicken strips. The strips were FIRE. Atmosphere was lively just have to go once! read more

Serendipity 3 - Times Square - Chili cheese dog - American Near Me - New York, New York

I loved Serendipity as a kid and I really just felt like this wasn't the same. Still good! Don't get me wrong but not as good. We got a cookies and cream frozen hot chocolate and the banana and Nutella waffles. The waffles were delicious! It's always the most fun and cute inside serendipity so I was glad to see that consistent here in this location. The service was great! We showed up at 10:20 and they treated us just the same as any other time. Love it! read more

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Best place to grab a bite to eat and dessert! The ice cream flavors are unbelievable, and the sundaes are absolutely amazing. So many choices and everything tastes incredible. This is definitely a destination spot you have to try! read more

Serendipity 3 - Times Square - American Near Me - New York, New York

On a trip to NYC for my daughter's 13th birthday we went to Serendipity3 for the World Famous Frozen Hot Chocolate. We had a reservation at the Times Square location. We were going just for dessert and decided to order the Truffle Parmesan Fries too. The restaurant is very bright and has lots of bold colors. There is a disco ball ceiling in the main dining room, which is fun. To get to the main dining room you walk down a hall way that has small intimate booths on the left and the right. I wish we had one of those booths, our experience might have been a lot different. We were sat in the main dining room at the very end of a long booth. It felt like they added a small table where it didn't belong. My daughter sat in the booth and I was in the chair across from her. My chair was clearly in the way of the servers getting to the other tables. I was constantly getting bumped. It was raining outside so I had a rain jacket on my chair that must have fallen off at least 5 times. The main dining room is also very loud. I think it was a combination of the acoustics in the room and it being very busy but it was hard to have a conversation. It was also very hot. A lady came around taking pictures and tired to get you to buy them as a souvenir. I get it, it's New York, Time Square location, it's a tourist place...but don't act annoyed when we say no. We came for a birthday dessert and don't want to be shamed because we didn't buy a photograph. That bugged me that the lady acted frustrated with us. Thankful the Frozen Hot Chocolate was fun. We went with the original, but they do have 13 different flavors of the Frozen Hot Chocolate and tons of other desserts. The Truffle Parm Fries came out slightly burnt, but they still tasted okay. My daughter was dipping them into the frozen hot chocolate which made her happy and that's all the mattered. Like I mentioned above had we dinned in one of the private small 2 top booths in the hallway I bet our experience would have been better. It was all about the location for me and I felt stuffed into a space that didn't fit. It was hard to enjoy. read more

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Three stars - Okay After dinner, we went to Serendipity 3. The restaurant is in a great location, close to Times Square, and it is open late. My favorite part of the restaurant is the decor. It is an explosion of color and designs, making it a unique experience. Our server was friendly. There are a lot of options on the menu, but we stuck with the ice cream. It was okay, but there could be other great options on the menu that we did not try. They do have a variety of flavors. Again, I think the primary appeal of this restaurant is the location and the decor. I don't know if I would go out of my way to eat here again if I were in NYC, though. read more

Serendipity 3 - Times Square - American Near Me - New York, New York

I should've taken pictures of this new location!!! It's absolutely gorgeous, I loved it all!!! The aesthetics are amazing!!! Had the famous Frozen Chocolate Hot Chocolate and of course it's delish! Definitely a MUST GO TO SPOT!!! read more

Serendipity 3 - Times Square - The famous "Frozen Hot Chocolate" - American Near Me - New York, New York

Being a lover of everything sweet. After dinner, we decided to get some ice cream and conveniently found serendipity located in Time Square. When you walk in the door, is kind of hard to get into. There's a full service bar, which is nice there. Randy is primarily hot dog, Buyers, chicken, wings, etc.. But we went for the desserts, and let me tell you. They were absolutely delicious. The ice cream was perfectly blended. I don't know where they get it from, but it is really good. What really set this restaurant apart? Besides, it being absolutely beautiful. On the inside. Super colorful. The ambience Gives it a really cool hip vibe. What was the service which was absolutely phenomenal. We'll definitely go back if I'm ever in the city. Just a cool fun place to have awesome desserts. read more

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It was saddening when the Serenpidity restaurant in Las Vegas shut down. Fortunately, we made it to this location in Times Square- Happy Me! The grilled cheese sandwich was yummy, and there was A LOT of cheese. This is perhaps the cheesiest grilled cheese I've ever had. The chicken tender sundae was one-of-a-kind and adorable, and I was supremely impressed with such creativity. Skip the pink hot chocolate- it was gross and extremely sweet. What a shame I didn't know they got the Dubai chocolate sundae until when we were leaving and I was not able to eat anymore. read more

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This is my new favorite restaurant. It's so girly and just so pretty on the inside but the food and drinks are incredible. The music is also a vibe. I got a unicorn hot chocolate and it's the best hot chocolate I've ever had! It even had marshmallows and glitter on it. I got a mac and cheese skillet which was delicious and my boyfriend got the Sunday chicken dinner sundae which was the over the top and so fun. Our waitress Steph was EXCELLENT! She made sure we had everything we needed and explained the menu well! I already can't wait to come back! read more

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We decided to try this restaurant on a Saturday afternoon without a reservation which is not recommended unless you have small party and can afford to wait a bit. The restaurant is cute with fun chandeliers and art on the walls. We asked the servers for food recommendations and the truffle burger was their favorite. The burger was nicely cooked and had a nice helping of truffle shavings on top. We also ordered the Monet salad with chicken, it was nicely prepared and left us very satisfied. The kids grilled cheese was very cheesy and got a thumbs up from our kid. To finish out the meal we ordered the Unicorn Bliss sundae, which is a very festive dessert that left other patrons admiring from afar. It was impossible to finish but was a fun dessert to try. My only complaint is that the bathroom is in the hotel lobby, it's very small so be prepared to wait. read more

Serendipity 3 - Times Square - Truffle burger - American Near Me - New York, New York

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After a lot of recommendations I went for dinner with my family. My son ordered the chicken tenders and fries off the kids menu and I ordered the fried chicken sandwich. The chicken on both these items was tough, so chewy and simply inedible. We also got a frozen hot chocolate which was not great. The whipped cream was very bland and did not taste very good. Overall, this is a overhyped tourist trap and I would not waste your time or money going here. read more

Still great and this time we sat farther back in the restaurant, so we got to see more of the fun decor. Very friendly service & great dessert as always. read more

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People were very nice, but the food? Nope. Everything in Times Square is expensive so obviously the sticker shock will hit you, but you came to the busiest spot in NYC so that's a given. That said, was thinking my $28 burger would be good. It was not. I ordered the veggie burger and it was a Costco black bean patty and the bun appeared to be gluten free? So dry and gross, I removed the whole thing. Fries were fine, not amazing. Kids Mac and cheese was fine. Pizza burger was also mediocre. The best thing we ordered was the chicken sundae. It took forever and came out 10 minutes after the rest of our food and while they apologized, they didn't even throw us a free scoop of ice cream or anything. Not delicious but we did leave full. Food was so underwhelming we didn't even bother with $30 desserts. Just paid our $100 check and left (no drinks. 3 adult entrees and a kid meal and 4 waters). If you can avoid it, ask to sit anywhere other than the back of the restaurant. It was super loud. When I walked back to the front, those booths and the front spots were sooo calm. Bad food, loud place, expensive. Not my jam. read more

So yummy!! The frozen hot chocolate is pricey but worth it!! The food menu is extensive. I did not try anything but it sounds fabulous! read more

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Visiting NYC and not visiting this place is doing full injustice to yourself!! Serendipity is THE place to go to, even if you are not a dessert person. The VIBE and the very fact that it is so nostalgic! If you are a rom-com buff like me and your spouse isnt, still take him here!! We visited this place, right after our so called not so appetising brunch at another place and this place did full justice! I control myself on sweet cravings but this time, I made an exception just for this place. Unfortunately they have hot chocolate only seasonal, so given it was not winter, I couldn't have it. But I was glad so GLAD they had the apple pie. I was told it the "smallest dessert" on the menu. Boy, was I glad to have ordered that as I was the only one relishing it! This place is Not for coffee, it is JUST for desserts, so come to it with that in mind! The Ambiance is amazing and quirky, lot of PINK, lots of mirrors and very Funky! Ofcourse this isn't the Original one, but it's good enough. No reservations required for this. Give it a try, you will be surprised! read more

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Cute pink restaurant... Known for their frozen hot chocolate 5 star!!! Make sure to go in at least for the frozen hot chocolate!!! read more

Skip the food and just order the frozen hot chocolate! We ordered the fries with truffle and Parmesan cheese, which were good, but not great. The star was the frozen hot chocolate, which was absolutely delicious. Just come for dessert and snacks... Don't eat a whole meal. Service was efficient and prompt. New location near Time Square was very convenient. read more

Serendipity 3 - Times Square - Frozen hot chocolate - American Near Me - New York, New York

One of the things I like doing the most while visiting New York City is having a frozen hot chocolate at one of the Serendipity locations. This was my first time visiting this location. We were seated pretty close to the entrance which offers several two sitter booth style tables. This is great for couples because it is a little more private. However, it does keep you away from the glitz and glamour that is Serendipity as all that takes place in a circular area in the middle of the establishment. The food is a bit on the expensive side although it's pretty average American fare. Serendipity 3 is located in the OYO Times Square Hotel. It's also a great place to go for just dessert. You should not visit without trying their famous frozen hot chocolate. read more

Serendipity 3 - Times Square - Salted caramel frozen hot chocolate - American Near Me - New York, New York

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This is quite the spot. The decor is bright and bold inside - it makes a statement! Our servers were very helpful and friendly. The food itself is good, but definitely a bit overpriced. But this is a touristy spot in Times Square, so that shouldn't come as too much of a surprise. The real winner was the frozen hot chocolate! Basically a delicious giant milkshake. Get it to share!! read more

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The frozen hot chocolate was good, but the ambiance was total chaos. Yes , we had kids, but it seemed sticky and messy from when we stepped in the door. The desserts were good, but there is an auto gratuity of 20% that was added to our bill since we had a large party. So, we did not leave an additional tip. Upon seeing this, the server stormed up to my sister and pointed at the bill and said loudly "WAS SOMETHING WRONG WITH THE SERVICE?!" In a mean tone. She replied, no, you got a 20% tip that you auto added. Then he just said "oh" and walked away. It was so insane. I'll never go back and would never recommend it. read more

Serendipity 3 - Times Square - Frozen hot chocolate - American Near Me - New York, New York

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Fast and friendly service. Great food. Fun atmosphere. Can't wait to come back. I got the Monet salad w chicken, shaved Parmesan instead of blue cheese, dressing on side. My dad got a bacon cheese hotdog w fries, truffle mayo & cherry coke. We split the regular frozen hot chocolate. Everything was great. read more

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This is a cute cafe with a bar. The menu is huge. Lots of food and dessert offerings. We had a good Meatloaf plate and a fairly good plate of sliders. The ambiance is very colorful and very unique. We received very good service. Pricing is New York Times Square ridiculous. Hard to get used to those. read more

I was looking forward to coming here so much, because I heard so many great reviews. But when we got there the building was underwhelming to say the least. They were pushing people away even though there were many tables. The food was incredible expensive even for New York, and none of it was good. In my option all it is, is a tacky tourist trap that's not worth your time. read more

Serendipity 3 - Times Square - The frozen hot chocolate - American Near Me - New York, New York

Loved this place!! We were just walking down times square and saw this place, we didn't have a reservation but the host was really nice and said we could sit at the bar. We were happy to get a seat. I was able to walk around and check the place out. They have a cool hallway with tables leading into a big dining area where the kitchen is. We got the frozen hot chocolate and the pink valentines special drink they were selling for the weekend. Both were super good! The walls are all decorated differently and the ceiling is filled with famous people pictures. Will definitely go back next time I am there so we can eat at the tables. Tip is to make a reservation read more

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