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Serrato's Steakhouse

4.6 (282 reviews)
Open 11:00 am - 9:00 pm
Updated 1 month ago

Serrato's Steakhouse Photos

SERRATO'S STEAKHOUSE ATMOSPHERE

What's the vibe?
Casual
Classy
Moderate noise
Dogs allowed

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Recommended Reviews - Serrato's Steakhouse

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Ashley S.

I made a reservation last minute for dinner as we were passing through Franklin heading out of town for Thanksgiving. Got in no issue. I ordered the 6oz filet with lobster truffle mac and cheese. This is a must. Of course the daily specials caught my eye because they had pumpkin pecan cheesecake. I also had the pumpkin pie martini. I was a little surprised at the bill how expensive it was. Also, the presentation of the food was lacking. They put my little filet on a massive plate by itself. It was a little odd. Our server AJ was awesome though.

Seared Halibut Dinner
Chris S.

I enjoyed the crab bisque appetizer and seared halibut dinner. Both the appetizer and dinner was excellent. Enjoyable relaxed dining on the outdoor patio. The service was exceptional as well!

Front
Michael B.

Food Tried the bourbon glaze porkchop, Halibut, and scallops. 2/3 were on point. The Halibut was dry and over cooked. The porkchop was moist with a savory glaze. The scallops were cooked to perfection with a very nice crunchy aspect. Tried ordering calamari without the shrimp but it wasn't prepped yet???? They had been open a couple of hours so kind of surprising. Service Incredible...at first. Seated immediately and the waiter was funny and charming. Once we finished with the entrees it took a while to find him so we could get the ticket and pay. Had to flag down a bartender to help out. Ambiance Cozy, dim lighting. Great for lunch or dinner. The bar is at the entrance when you walk in but is far enough away to not be an issue. Would I go here again? Perhaps

drink menu 8/23/25
Elizabeth B.

We came early on a Saturday around 5pm without reservations and got lucky with the last two seats at the bar. The bartenders were so attentive and helpful in our consideration of drinks and food. The ambiance is modern and minimalist, the bar had a tv with sports on. I started with their Bleu Cheese Stuffed Olives Martini - it was just what I was craving to start off my palate for the meal. My bf on the other hand wanted a sweeter start and went with their Pomegranate Mojito - I tasted it and it was a lovely take on a mojito, he really enjoyed it! We often order two things to split - so we got a 6oz filet mignon with the truffle mac 'n cheese and my bf got the Bourbon Glaze Pork Chop that came with mashed potatoes and asparagus. The steak - wow - we got it "medium plus," lol and it was perfect for us - while the meat was perfectly cooked, I think for the price it could have had more flavor/seasoning. I did not taste the rosemary garlic butter, salt or pepper it was supposed to have. The bourbon glaze pork chop was the highlight of our meal, it's richly flavored and perfectly cooked. I would have loved more than just two asparagus as they paired well. All in all, we were very pleased with the service, quality and flavor of our entire meal; however, for the price point, we think including something small, like a fresh bread service or a simple starter salad, would make the experience feel more complete and balanced.

Connor S.

While the food was delicious, i would personally order to go. We showed up 5 minutes before our reservation and sat almost immediately. Service was fast and rushed. The second I put my tip on the card, my wife used the restroom and they came and said, you all need to leave our next party was here. We were considering ordering a cocktail and dessert, but the fact that we were ushered out so quickly was incredibly rude. It put a very sour taste in our mouths and ruined the experience. Not to mention we were only at our table for a total of 54 minutes. The entire dinner was 54 minutes and we were still rushed. This was unacceptable.

Annilet G.

Oh my the food was incredible. I ordered simple dishes yet the flavors were impeccable. Amazing vibe inside the restaurant and great staff. I loved the lemon cake!!!

Salmon x 2 and Chicken
GiGi D.

We were starving. Serrato's came up as highly rated and we were close by so we decided to dine there. The service was very friendly and accommodating and the food was fine. I wouldn't say spectacular by any means, but it got the job done (although I was hungry when I left). I ordered 2 pieces of salmon and 1 piece of chicken (what they put on salads). The salmon was MINUSCULE. I should have ordered 2 more honestly but I wasn't sure how big the pieces were going to be when I initially ordered. They were tasty though so at least that was a perk. My husband rated his burger a 3/10. Our friends seemed to like their food but our kids did NOT even touch their macaroni. So over all I feel like my 3/5 rating works for the restaurant. It was okay but I'll absolutely forget about it.

Perfect Blackened Salmon and Shrimp
Shay T.

I have NEVER had a bad meal here. They take so much pride in providing great service and a five star meal. The burrata salad is soooo good and fresh tasting so that's how I like to start my meal. I ate it so fast I didn't get a pic. I ordered the blackened salmon and shrimp for my entree and it was cooked to perfection!!

Our special place, Serrartos Franklin!

What a fabulous dinner at Serrartos Franklin last night as we celebrated our 50th wedding anniversary! The staff or should I say family because that's how we feel when we visit, was wonderful as usual. Our steaks were perfection, thank you Scottie, cocktails great thanks to Hannah and Rachel. Jackie and Dani made us feel so special! This is a restaurant that cares and works together as a team to make your dinner a dinIng experience anytime you visit. You will not be disappointed! Could never forget to say thank you to Peyton, our wonderful server, pleasant and efficient, like she was serving friends and family!

Loaded Crispy Fries

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3 years ago

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Jose S.

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3 years ago

Food & service were excellent! Everything was delicious & we had the best waiter! Everyone was so attentive.

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3 years ago

Great service, clean restaurant and restrooms. Everything I ordered was delicious. I never tried their cocktails but they look very good.

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3 years ago

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3 years ago

Consistently good service & food! Friendly staff and drink and wine selection is good too. A casual dining place.

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4 years ago

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3 years ago

Awe, my new favorite restaurant! Food was delish! Cooked perfectly. Ashley our server was amazing and went over and above! Love this place!

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3 years ago

Love the hardworking owners and staff of this place! Every dish is meticulous and very thoughtful. The food and drinks are fabulous

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4 years ago

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3 years ago

Absolutely amazing food and service. This is one of the best restaurants in Franklin.

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3 years ago

Exceptional appetizer, terrific steaks, wonderful dessert and impeccable service by Ashlee in a warm uncluttered atmosphere

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3 years ago

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4 years ago

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5 years ago

The Sea Bass was amazing as well as the Burrata Salad. Their Charcuterie platter is a meal in itself. Highly recommend Serratos.

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3 years ago

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4 years ago

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3 years ago

Wonderful food and service. Owner is the chef. Our go to for steaks but they offer some great seafood dishes as well!

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4 years ago

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3 years ago

Came in, waited at least 10 min, no one ask us if we even wanted water. Guest came in after, received order and drinks.

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3 years ago

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3 years ago

Great quality food, the staff was very friendly and attentive. They put their heart in the food and it shows. Best steakhouse in Franklin.

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Serrato's Steakhouse Reviews in Other Languages

Ask the Community - Serrato's Steakhouse

Do I need to make reservation for a table of 2 in a Saturday @ 5-6pm?

Yes. Last time we were there it was reservations only on weekends

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Atmosphere and food were fantastic. Our server was extremely slow for the amount of customers she…read morehad and she got our order wrong.

Came here on a sweltering day for lunch with a coworker & client, who we'll call Dennis because…read morethat was his name. Culamar is drenched in natural light and decorated simply - nothing too loud or busy about the place, thus perfect for a working lunch. The menu was odd and we all struggled to understand the categories it was broken up into. Each item read as a series of arbitrarily listed ingredients. Our (half asleep, disinterested) waitress informed us the dishes were, in majority, "tapas style", a term I find exhaustingly passé. I began to dream of restaurants down the road we could have selected, but we were here and we must stay the course! I had to keep it together for Dennis. We ordered 6 dishes for the three of us to share, and you know what? They were all excellent. Really such outstanding bites. I was stunned by how much I enjoyed the beef carpaccio, the calamari was the best I've ever had (amazing tempura fry!), the Gnuddi (basically a massive gnocchi) in browned butter and crisp sage was a pillowy delight. In spite of my initial concerns -- the hiccups of a confusing menu and our less-than-energetic waitress -- we all left with pleased palates.

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Inside
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Tito's Berry Farms - Franklin

Tito's Berry Farms - Franklin

3.7
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We've been coming to Tito's for nine years, and every single visit has been a positive experience…read more The staff is always friendly and welcoming, and the food is consistently flavorful and made with quality ingredients. The facilities are truly unmatched when it comes to cleanliness. We've even observed how thorough the team is with their cleaning routines - nothing is left unsanitized, and it really shows in how well the restaurant is maintained. Tonight we ordered something we somehow had never tried before: the chicken fajita fries. I am SO disappointed... in MYSELF for missing out for the past nine years on what is now officially my favorite Tito's dish! The chicken was slightly and perfectly charred, the vegetables were flavorful and grilled to perfection, and the fries were crispy rather than mushy -topped with a delicious creamy sauce that brought the whole dish together. On top of that, it's finished with sour cream, guacamole, and pico de gallo. Absolute perfection. Side note: if you enjoy a little heat, ask for some of their house-made habanero sauce. It pairs beautifully with this dish. I already can't wait to go back and order this again and again!

Are in town from Southern California for a high school graduation. Wanted some tortilla soup and…read morethis is one of the only places within miles of Franklin that has it on the menu. Also ordered a chicken enchilada and chile relleno to go. Not a fan of their version of tortilla soup as it is a dark broth versus the clear broth we find in Southern California. And it was salty. The enchilada and relleno were both delicious. Chips and salsa were good but the salsa was a little too tomato tasting and slightly watery. Online ordering worked well. I got there at the time they said it would be ready but still had to wait ten minutes.

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Ludlow & Prime

Ludlow & Prime

2.7
(69 reviews)
2.9 mi

Yes, it really was as bad as described…read more This was, without question, the worst restaurant experience we've ever had. We made our Valentine's Day reservation more than a week in advance and arrived early, yet still waited nearly an hour past our reservation time to be seated. The restaurant was clearly understaffed and unprepared for the evening. What was never disclosed ahead of time was that Valentine's Day featured a very limited menu at nearly $100 per person, with multiple upcharges. While we waited, customers were already complaining that the restaurant was running out of food. By the time we were finally seated, there were only one or two options left on an already limited menu. At that point, we were simply trying to make the best of a bad situation. Our server was visibly overwhelmed, and I genuinely felt for him. The couple seated next to us was so frustrated that they left no tip at all, so I tipped extra on their behalf. Guests were actively walking out and warning others in line how bad things were. One couple even decided to leave and eat at a nearby fast-food restaurant instead. This was a massive missed opportunity. The food was mediocre at best, wildly overpriced, and the overall experience was poorly managed from start to finish. We will not be returning and do not recommend this restaurant, especially for a special occasion.

My wife and I had 7:00 PM reservations at Ludlow & Prime for Valentine's Day and arrived at 6:55…read more The lobby was packed with people waiting. When we checked in, the hostess asked for our name and the number in our party and wrote it down on a notepad. I had to clarify that we already had a 7:00 PM reservation for two. She didn't appear to be referencing the tablet system, and it may not have been functioning. Throughout the evening, she was walking around with her notepad, going table to table asking for names. It all felt very unorganized, and honestly, I felt badly for her being put in that position. We were told they were running 20-25 minutes behind and could wait near the bar. We grabbed a high-top near the jazz quartet and settled in. As we waited, we noticed several couples come in, wait, and eventually leave. A couple next to us who had arrived about 15 minutes before we did repeatedly checked with the hostess about their table. At 7:45, they were finally seated. By that point, we had been waiting nearly an hour past our reservation time. During the wait, my wife went to the restroom and came back concerned. The ladies' room was not clean and was out of paper towels. She also noticed that about half the dining room tables were empty, with a significant amount of bussed food sitting out in the open. I checked the men's restroom myself and found the trash overflowing and paper towels all over the floor. It did not inspire confidence--especially regarding what the kitchen might look like. As I stood in line to let the hostess know we would be leaving, the couple who had just been seated walked back out and told us several items on the preset $89-per-person Valentine's menu were already unavailable--including the shrimp. Running out of key items that early in the evening on a fixed holiday menu is simply unacceptable. Had we stayed, our bill likely would have been around $300 with dinner and wine. Instead, after waiting nearly an hour and seeing the condition of the restaurant, we chose to leave. Several other couples did the same. We ended up at Tito's Mexican Restaurant, which wasn't our first choice for Valentine's dinner--but at least we were seated, served, and able to enjoy our evening. What makes this especially disappointing is that we gave Ludlow & Prime a try last Valentine's Day as well. We went earlier (around 5 PM) and were told they were already out of our preferred dessert. Fool me once. We decided to give them another chance this year--and unfortunately, it was worse. The restaurant wants to position itself as a high-end dining experience, but the service, preparation, and execution simply don't match the price point. There are far better options in Franklin at this level. We won't be back, and we cannot recommend it to others.

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Drinks
Drinks
Menu
Menu
Main dining space

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Main dining space

Serrato's Steakhouse - steak - Updated July 2026

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