Phil has gone way above and beyond to help resolve issues on a couple of my vehicles. He is…read moreextremely knowledgable and honest. I highly recommend Ken's Transmission!

I was very happy with this business. The owner only charged me for the Tow charge…read more He would of been justified to charge me an evaluation fee. The mechanic that said it was a transmission problem. This business say it was not. A true honest business owner who has a Veteran daughter. While the place doesn't look like much this man knows his transmission. As a Veteran I support this business. I definitely would recommend this to my friends and fellow VETERANS.

This shop has always worked very hard to keep my 20 year-old SUV in good running order…read more They stand by their work.

I've been going to this location for the past two years now. Not just for oil changes but really…read moreanything that concerns me with my car. Every time the team is so kind, helpful, and clear. I never once have had to question them as they are always honest and save me money. I've met a lot of them on the team, and I've only had great experiences. Especially as someone who doesn't know anything about cars, I feel comfortable with the guys here. Never feel as if they are taking advantage of my lack of knowledge. Plus great prices!

Found JDs on Yelp and picked them based on reviews and so glad I did. I needed a second opinion on…read morerepairs the dealership said were critical for my car. The dealership told me I needed $30k in repairs on my 2019 car and sure enough the guys at JD said the dealership was full of it. They were so honest and thorough and told me to bring the car back in a few weeks to triple check all is fine with my car. Will forever be recommending JD's.

This place is great, I bring my old truck and my new one.. I'm a retired mechanic and only bring my…read morevehicles here

The name of the business says it all. They've been nothing but honest in our interactions and…read morealways take care of my vehicle. Definitely recommend for all things auto.

Excellent service and customer service as well. They perform thorough work on my vehicle and very…read morecommunicative throughout the process.

Charlie and his team were kind, efficient, and very fair pricing. Will definitely be a repeat…read morecustomer.

They indicated my strut was bad and after taking it to the shop right next-door, they confirmed…read morethere's nothing wrong with the strut whatsoever. The gentleman running the service counter in the front office was no longer employed when I came back. When they told me the problem- they said the right front strut was bad. I ordered the new part and he had communicated They would install the part. That was a inaccurate and that's an example of why he was not there or employed anymore when I came back. However, the part was not bad he had diagnosed incorrectly as a failing part. It was a completely different problem. It was a valve in my air compressor that was failing and they failed to find or diagnose the actual problem. They wouldn't install the part when I brought it to them after they diagnosed it incorrectly - I ordered the new part because they told me it was bad and it wasn't so I'll be returning the party and getting my money back for that as well. . Basically I came to the conclusion, they did not want to deal with an Air Ride suspension system at all and they didn't have or know how to diagnose the Air Ride failure correctly. To be fair, very few repair shops want to deal with these air ride suspension systems. They're complicated. They will be good for other things, but there are some things, They just can't handle it; it's outside of their realm of speciality.

Trevor was helpful, very polite and nice. I had a great experience. I would come back againread more

While in traffic, I became aware that my right brake light was out. Wanting to avoid getting a…read moreticket, I decided to swing into this location based on previous positive experiences from years ago. I talked to Trevor at the front desk, who was super polite, professional and helpful. He was also very honest, as it turns out. He could get me in, he said, and change out the bulb, but, for as easy a job as it would be (my car is an older, simpler model), he suggested I could go to Autozone (where they get some of their parts) and buy a bulb and have them pop it in for free. I was impressed with his honesty, which is a rare find these days when it comes to car repair. I ended up spending $10 at O' Reilly's and was good to go in 15 minutes. Some might say Trevor should have worked to keep me there, but actually he was smart to send me elsewhere and be honest because 1) he didn't waste precious labor time on a bulb that could be spent on more profitable car issues with other customers, and 2) he did something that went miles in building trust with a customer. Now, I will think of Firestone for my next set of tires, or a brake job, or fluid change. That's a win-win situation.

I have a 2008 Dodge Ram and I recently had quite a bit of work done. The service manager was…read more fantastic at explaining each of the repairs by giving great descriptions of what would be done and why it was needed along with the expected charges in writing. I had other auto places also give me pricing previously but I didn't understand enough to be confident in getting the work done. AAA gave me the information in a very clear way and it was a real pleasure working with them. I felt valued as a customer and felt I got good value for the work done.

Justin, Erik, Chris, and the entire team were absolutely amazing! I refuse to take my car anywhere…read moreelse. They're trustworthy, honest, and genuinely friendly--everything you want in a mechanic. If you're looking for real, old-school American customer service done right, these are your guys! Highly recommend.

Headline: $50,000 in Family Business and Zero Accountability: A Warning to Diesel Owners…read more Rating: 1/5 Stars I am a mechanic of 30 years. My brother is also a certified mechanic. We trusted Bill at State to State Transmission with four of our vehicles, spending over $50,000 in total. My 2006 Dodge Ram 3500 alone accounted for $12,000 of that for what was promised to be a "bulletproof" build for my hauling business. Instead of a reliable work truck, I have been met with repeated mechanical failures, thousands in towing fees, and a complete lack of professional decency. The Mechanical Failures: My stock transmission lasted 250k miles of heavy hauling. Bill's "bulletproof" build hasn't even made it 50k miles. The truck has been back to his shop three times for the same failures. Most recently, I was stranded in Tucson with no forward gears. When I pulled the codes, they pointed directly to parts Bill claimed were "better than OEM" and "guaranteed not to fail." They failed. Furthermore, when the truck was first towed in, the ECM was perfect. When I got it back, the ECM was shorted and burnt. Bill took zero responsibility, forcing me to source a replacement myself. The Warranty & Conduct: Bill talks a big game about "standing behind his work," especially when bad-mouthing other shops, but he does not honor his own word. Every time his work fails, he becomes argumentative, dismissive, and condescending. He treated me like an "ignorant fool" despite my three decades in the industry. He demands the truck be towed back to him (from Show Low or Tucson) but refuses to cover the massive towing costs caused by his faulty workmanship. He consistently looks for excuses to void the warranty rather than fixing the problem. The Financial Toll: Between the original $12k build, the $10k spent at a previous shop (which Bill promised to rectify), and the now-estimated $7,500 to finally fix this correctly elsewhere, I will have $30,000+ into a transmission for a 2006 truck. The Verdict: Do not be fooled by the bravado or the promises of a "30-year guarantee." Bill showed no kindness or decency to a family that spent $50,000 at his shop. If you rely on your truck for your livelihood, stay away. The "bulletproof" promise is empty, and the customer service is nonexistent.

I use Bill at State to State transmissions exclusively for automatic transmission work. I would…read morenever even consider anyone else, and that is because he really knows his stuff, he has a memory and technical ability that far exceeds anyone that I know in this field. In many cases he not only replaces the wear materials during a rebuild, but he makes modifications or upgrades to fix the manufacturer's weaknesses. Of the more than 20 years that I have used State to State Transmissions I have only had one issue, it was a small thing, but Bill made it right immediately, what more can you expect?! This is a really great company, ran by an honest guy. I highly recommend State to State if you are having transmission problems with your vehicle.

So glad I found Revive. I came in needing spark plugs and ignition coils and they took great care…read moreof my car timely and affordably. Everyone was friendly and honest, and I felt safe leaving my car their hands. The whole experience felt easy and stress-free. My car is running great now. Safe to say they revived it.

I do not usually write negative reviews, especially for local businesses, but I felt it was…read moreimportant to share my experience with Revive Auto Center in case it helps others make an informed decision. I first used Revive Auto Care to replace a control arm on my Infiniti QX60. I found them on Yelp, appreciated their positive reviews, and liked that they communicated over text. That repair went well, so when my AC started blowing hot air, I decided to return. They initially charged me $100 for diagnostics and a refrigerant top-off, then told me I needed a new compressor and quoted approximately $1,200. I dropped the vehicle off on Tuesday. By Wednesday and Thursday, they still had not identified the issue, but they continued replacing parts including the compressor, condenser with receiver drier, premium line kit, secondary rear AC expansion valve, blend door actuator, cabin filter, and recharged the AC system. By Friday, the vehicle was still not repaired, and they ultimately determined that the battery was bad and not providing enough amperage to properly run the AC system. They replaced the battery and told me the issue was fixed, which naturally made me question whether all of the previously replaced parts were actually necessary. The total had also increased to approximately $2,500, and at no point during the process was I contacted for approval on the additional repairs and charges. When I picked up the vehicle Friday evening, the AC was still blowing hot air. In addition, the vehicle was revving abnormally both while driving and while sitting in neutral. It is now Tuesday, and my messages have gone unanswered. On Saturday, I brought the vehicle to Infiniti for another opinion. I was told that the AC system had been overcharged by 1.73 lbs of refrigerant, which they said was causing the issues I experienced after picking the car up. I understand that diagnosing AC problems can be difficult and unexpected issues can happen, but the lack of communication, failure to request approval for major additional repairs, and returning the vehicle in worse condition than when it was dropped off made this a very disappointing experience.