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    Shake Shack San Tan Village

    2.6 (382 reviews)
    Open 10:00 am - 12:00 AM (Next day)
    Updated a few days ago

    Order Shake Shack San Tan Village Takeout or Delivery

    Shake Shack San Tan Village Photos

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    SHAKE SHACK SAN TAN VILLAGE ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Moderate noise
    Good for groups

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    Recommended Reviews - Shake Shack San Tan Village

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    Frank F.

    Visited Shake Shack for lunch after a Costco run in Gilbert at SanTan Village. The atmosphere leaned messy for a fast-food spot, and the service felt pretty indifferent. We tried the Shack Burgers and fries, and honestly, the bun was dense, the cheese tasted overly processed, and I couldn't even tell if there was any sauce on it. The fries were just okay, nothing memorable. I left feeling like I had eaten pure junk, and it sat heavy afterward. Overall, below average and definitely not worth a return visit. Saluti

    Agnes K.

    Let me start with saying the staff is fantastic, the place is neat, clean and inviting inside. Plenty of seats and definately packed when i went, so pretty popular. Our burgers tasted great but they were so small. Like Wendy's value meal burger small, which was disappointing for the price. Next time shake only!!

    Julianne C.

    Burgers are small. It's pricey. Service is always sub-par. Restaurant had dirty tables, making it difficult to dine in, so we sat outside. The hype isn't worth it for me.

    Burnt burger. Crappy bread that fell apart
    Edward L.

    You would think them charging $24 for double meat -no cheese, fries and Lemon aide they would give you quality. Total opposite, their food is crap, my order took about 15 minutes to get and the burger sat under the heat lamp for close to 5 minutes. Threw half away, it was burnt and dried. Will never go back and by seeing their rating I should have stayed away! Also watched the kid handing the food out soak his hand in the table cleaning detergent then touched the food.they need to learn from In-N-Out, clean fresh and quick. Place is worse than McDonald's at a premium price. Update: got sick and threw the meal up in the middle of the night.

    Shack ShackBurger- 10/7/24
    Jeremy L.

    Really good vibe and atmosphere here! They have two tv screens which occasionally show the games! Fast service , the food quality is exceptional ! Love shake shack... It's better than IN N OUT! Yes I said it! Although it cost about 2 to 3 times more, the flavor is satisfying. The meat feels so fulfilling, and the crinkle cut fries with the cheese is **Next Level. Their shakes are higher quality as well! Black truffle limited time item is decently good! And the fries

    Truffle Burger & Garlic Parmesan Fries W/ Truffle Sauce (To Go Order)
    Cara T.

    Shake Shack started as a small hot dog stand in Madison Square Park NY in 2001. It has grown and expanded into a quick-casual kiosk-style "fast food" restaurant. Was excited to experience this place when I saw they had a "limited time" truffle burger and parmesan garlic fries with truffle sauce offer. Obsessed with truffle anything, so this was a must try! This is a self ordering pick up process. Browse the digital menu and select from the items listed. You are able to add or remove ingredients as well, pick extras and add additional sauces etc. We ordered 4 truffle burgers & 4 parmesan garlic fries (to go). It was super busy the evening my husband went in. Due to that and having to place your own order, it was a longer wait process. The burgers were somewhat small for the price, a little greasy and couldn't really taste that truffle flavor with the combination of the Gruyère cheese. The fries were just average (not a real fan of crinkle). The side of dipping sauce is the same truffle spread on the burger & could make out more of the truffle blend with them. Best tasting thing on the burger was the crispy onions. The patty itself was extremely thin. Currently, there are 377 Shake Shack locations throughout the world, so it's a concept that's really caught on. Note- Their most popular burger is their namesake: ShackBurger Shhh-They also have a Peanut Butter & Bacon SmokeShack. It's a secret menu item that's a sweet and savory combination of peanut butter & bacon. This would be my next choice if we choose to go again. They also offer promotions and coupon deals through their app. So, if you are a member you can get discounts redeemable by entering that code through their kiosk. *Be advised that the check out process may ask or add on a 10% gratuity. This is divided amongst the staff including the kitchen cooks. It's up to you to decide, but remember two things: this is not a full service restaurant and no real guest interactions. However, someone is preparing your meal and it's a little something for their efforts as they don't end up with much anyway with the current tax on tips fee. I would suggest giving at least the 10% option if not more!

    Burger and fries

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    1 month ago

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    2 months ago

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    Ellie K.

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    2 months ago

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    4 months ago

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    2 months ago

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    4 months ago

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    21 hours ago

    Ordered 2for one shack burger almost $10 for one more like a kids meal burger lame deal disappointed first and last time

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    5 months ago

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    7 months ago

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    1 month ago

    Ist and last time. Dirty tables Dirty bathrooms and over priced for what it is. Many other restaurants to choose from Never again

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    7 months ago

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    1 year ago

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    1 year ago

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    6 months ago

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    2 years ago

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    4 months ago

    Love the shake shack!! The food is high quality! Service was good. Make sure you use the app you'll save money.

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    2 months ago

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    4 months ago

    Yummy SS food. This location is inconsistent in service, customer engagement and friendliness.

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    1 month ago

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    2 years ago

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    3 months ago

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    Page 1 of 10

    Ask the Community - Shake Shack San Tan Village

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    Handel's Homemade Ice Cream

    Handel's Homemade Ice Cream

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    Whilst updating a title at DMV one of the agents recommended Handel's. Never slow to check out a…read morepurveyor of ice cream she-who-must-be-obeyed and I beat a hasty trail to Handel's. The staff were very friendly and definitely on top of their game. My partner ordered a chocolate peanut butter ripple malted shake and was mightily impressed. I ordered a scoop of Banana cream pie and chocoholic chunk in a cup. I was richly rewarded by both flavors. We cannot wait to return to taste other flavors amongst the long list of ice creams on offer. We're simply in the queue amongst the many locals who've long been privy to this little slice of ice cream Valhalla.

    We've been to several Handel's locations over the years, and unfortunately, this was by far our…read moreleast favorite. First, the location itself is very small and cramped inside, and there isn't any outdoor seating, which made it difficult to enjoy our ice cream. The biggest disappointment here was the customer service. My friend ordered a milkshake for her two toddlers to share and politely asked if the extra half could be poured into a second cup. The employee had to ask the manager, who immediately said no. My friend explained that other Handel's locations have happily done this before, and even offered to pay for the extra cup. The manager still refused and told her she'd have to purchase two separate milkshakes instead. The request wasn't for extra product--just a second cup for two small children to share. What made the experience worse was the manager's attitude. She came across as rude and dismissive rather than trying to help find a reasonable solution. We understand that every location has its own policies, but customer service goes a long way. Unfortunately, between the cramped space and the poor experience with the manager, we won't be returning to this location.

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    Outside View
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    Cookie Monster and butter pecan on a sugared cone
    Frost Gelato at SanTan Village

    Frost Gelato at SanTan Village

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    It's so nice that this spot is open late. I like stopping by here for dessert and walk my dinner…read moreoff while the weather is still nice. It can take a bit to get served but it's well worth the little wait. With my recent dairy allergy, I'm so glad that their sorbets are as good as they look. My favorites are the strawberry, mango and pineapple. They're not too sweet and are refreshingly cool treat. Not a lot of seating inside but there's some seating outdoors too.

    It honestly pains me to write this review because I absolutely LOVE the gelato at Frost. The…read morequality is amazing and it's one of my favorite places for dessert. But there is a serious problem that has been going on for years: the overwhelming sewer smell inside the shop. It's incredibly strong and makes the experience really unpleasant. From what I understand, the store owners have tried to address it, but it seems to be a larger issue related to the Santan Village property. The gelato is so good that people still come in and power through the smell just to get it, which says a lot about how great the product is. But it shouldn't have to be that way. Someone at the property management level really needs to fix whatever plumbing or sewer issue is causing this. I would love nothing more than to enjoy the gelato here without the smell ruining the experience:(

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    Shake Shack San Tan Village - burgers - Updated July 2026

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