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    Shake Shack San Tan Village

    2.6 (387 reviews)
    Closed 10:00 am - 12:00 AM (Next day)
    Updated 1 month ago

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    SHAKE SHACK SAN TAN VILLAGE ATMOSPHERE

    What's the vibe?
    Casual
    Trendy
    Moderate noise
    Good for groups

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    Nancy N.

    I had to check out the new boneless BBQ baby back rib sandwich and mac & cheese as soon as I heard about them. I usually leave Shake Shack pretty happy, but this time was a bit of a letdown overall. The highlight for me was definitely the mac & cheese--it was creamy, flavorful, and just really well done. The sandwich, though, didn't quite hit the mark. The sauce was tasty and the overall flavor was good, but the meat was a little dry. To be fair, I did order pickup and got there about 15 minutes after the promised time, so that might've affected it. The strawberry lemonade also missed for me--it had more of a bitter taste than I expected. I'll still be back, but I'll probably stick to my usual burger or chicken next time. Although I'm still thinking about the rib sandwich and if I do order it I'll eat it right away

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    Frank F.

    Visited Shake Shack for lunch after a Costco run in Gilbert at SanTan Village. The atmosphere leaned messy for a fast-food spot, and the service felt pretty indifferent. We tried the Shack Burgers and fries, and honestly, the bun was dense, the cheese tasted overly processed, and I couldn't even tell if there was any sauce on it. The fries were just okay, nothing memorable. I left feeling like I had eaten pure junk, and it sat heavy afterward. Overall, below average and definitely not worth a return visit. Saluti

    Agnes K.

    Let me start with saying the staff is fantastic, the place is neat, clean and inviting inside. Plenty of seats and definately packed when i went, so pretty popular. Our burgers tasted great but they were so small. Like Wendy's value meal burger small, which was disappointing for the price. Next time shake only!!

    Julianne C.

    Burgers are small. It's pricey. Service is always sub-par. Restaurant had dirty tables, making it difficult to dine in, so we sat outside. The hype isn't worth it for me.

    Burnt burger. Crappy bread that fell apart
    Edward L.

    You would think them charging $24 for double meat -no cheese, fries and Lemon aide they would give you quality. Total opposite, their food is crap, my order took about 15 minutes to get and the burger sat under the heat lamp for close to 5 minutes. Threw half away, it was burnt and dried. Will never go back and by seeing their rating I should have stayed away! Also watched the kid handing the food out soak his hand in the table cleaning detergent then touched the food.they need to learn from In-N-Out, clean fresh and quick. Place is worse than McDonald's at a premium price. Update: got sick and threw the meal up in the middle of the night.

    Shack ShackBurger- 10/7/24
    Jeremy L.

    Really good vibe and atmosphere here! They have two tv screens which occasionally show the games! Fast service , the food quality is exceptional ! Love shake shack... It's better than IN N OUT! Yes I said it! Although it cost about 2 to 3 times more, the flavor is satisfying. The meat feels so fulfilling, and the crinkle cut fries with the cheese is **Next Level. Their shakes are higher quality as well! Black truffle limited time item is decently good! And the fries

    Truffle Burger & Garlic Parmesan Fries W/ Truffle Sauce (To Go Order)
    Cara T.

    Shake Shack started as a small hot dog stand in Madison Square Park NY in 2001. It has grown and expanded into a quick-casual kiosk-style "fast food" restaurant. Was excited to experience this place when I saw they had a "limited time" truffle burger and parmesan garlic fries with truffle sauce offer. Obsessed with truffle anything, so this was a must try! This is a self ordering pick up process. Browse the digital menu and select from the items listed. You are able to add or remove ingredients as well, pick extras and add additional sauces etc. We ordered 4 truffle burgers & 4 parmesan garlic fries (to go). It was super busy the evening my husband went in. Due to that and having to place your own order, it was a longer wait process. The burgers were somewhat small for the price, a little greasy and couldn't really taste that truffle flavor with the combination of the Gruyère cheese. The fries were just average (not a real fan of crinkle). The side of dipping sauce is the same truffle spread on the burger & could make out more of the truffle blend with them. Best tasting thing on the burger was the crispy onions. The patty itself was extremely thin. Currently, there are 377 Shake Shack locations throughout the world, so it's a concept that's really caught on. Note- Their most popular burger is their namesake: ShackBurger Shhh-They also have a Peanut Butter & Bacon SmokeShack. It's a secret menu item that's a sweet and savory combination of peanut butter & bacon. This would be my next choice if we choose to go again. They also offer promotions and coupon deals through their app. So, if you are a member you can get discounts redeemable by entering that code through their kiosk. *Be advised that the check out process may ask or add on a 10% gratuity. This is divided amongst the staff including the kitchen cooks. It's up to you to decide, but remember two things: this is not a full service restaurant and no real guest interactions. However, someone is preparing your meal and it's a little something for their efforts as they don't end up with much anyway with the current tax on tips fee. I would suggest giving at least the 10% option if not more!

    Burger and fries

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    2 months ago

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    4 months ago

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    6 months ago

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    8 months ago

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    1 month ago

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    9 months ago

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    1 month ago

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    Ellie K.

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    4 months ago

    Ist and last time. Dirty tables Dirty bathrooms and over priced for what it is. Many other restaurants to choose from Never again

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    Ellie K.

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    1 year ago

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    Ellie K.

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    8 months ago

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    2 years ago

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    2 months ago

    Shake shack did me right corrected my order second time 100% on point thank you for your service!

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    Ellie K.

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    2 years ago

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    7 months ago

    Love the shake shack!! The food is high quality! Service was good. Make sure you use the app you'll save money.

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    7 months ago

    Yummy SS food. This location is inconsistent in service, customer engagement and friendliness.

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    2 years ago

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    4 months ago

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    9 months ago

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    Page 1 of 10

    Ask the Community - Shake Shack San Tan Village

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    Zinburger

    Zinburger

    3.9(1.2k reviews)
    4.2 mi
    $$
    Casual dining
    Outdoor seating

    I wanted to update my original review because I believe it's important to give credit when a…read morebusiness genuinely makes things right. After my initial experience, Jennifer from management reached out to me personally, apologized for what happened, and invited my wife and me back with a gift card. We went back today, and it was a completely different experience. From the moment we walked in, the service was prompt, friendly, and attentive. Our food came out quickly, everything tasted great, and the staff made us feel welcomed throughout our visit. It honestly felt like night and day compared to our first visit. I really appreciate a business that listens to customer feedback and takes the time to correct a bad experience instead of ignoring it. That says a lot about how they value their customers. Thank you to Jennifer and the team for making things right. This visit was a 10/10, and we'll definitely be back.

    The food was good when it finally arrived. We usually like this place. The service was bad. We…read moregot there were seated quickly, early lunch not many people. The server came quick to ask if we wanted water and we did. We did not see anyone for about 15 minutes and no water. Then the hostess notices nothing on our table and asked if we were helped and we said we have have been waiting for water for 15 minutes and she apologized and asked if she could get us anything and we said water and take our order. She took the order and said she'd get the waitress over. Of anything else we need, we said again for the 3rd time, water. She said okay like the first time we asked. She got us the water in a few minutes. Then we waited another 30 minutes and nothing with the food and no waitress to be seen. The hostess again came over and asked if all okay. Nope still waiting on our order. She snarkily said there was a large Togo order and she would check. The food came in about 5 minutes. Again we usually like Zinburger, but the service this day was BAD. It was on 8/25

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    Zinburger
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    Matty G's Steakburgers - The intimidator.  Two Steakburger Patties, Grilled Jalapenos, Ghost Pepper & Pepper Jack Cheese, House Spicy Ketchup & Chipotle Aioli.

    Matty G's Steakburgers

    4.1(450 reviews)
    9.3 mi
    $$

    One of the best burger spots in town. The garlic fries are the best I've ever had. Nice and crispy…read morewhile flavored with butter and garlic. The burgers are very big and filling. They're smashed burgers, so thinner but multiple patties. The sports atmosphere is a perfect match for what they offer. Don't sleep on the lobsta rolls too!

    I had been wanting to try Matty G's at another location, but when I finally was able, they closed…read more I'm not frequently in the area, but as I was making plans, I made sure to include it as a stop. I'm a big sports fan so as soon as I walked in, I was all about the baseball and sports collection all around the restaurant. Lots of great fun facts about baseball greats like Jackie Robinson, Lou Gehrig, Mickey Mantle, Babe Ruth, Willie Mays & many more. To eat, I went with the Triple Crown, which is a double steakburger, bacon and a fried egg. I added lettuce, tomato's and pickles. I thought the egg was gonna be fried all the way through, but it was more like a fried sunny-side-up egg. I wasn't gonna let that stop me from enjoying. Added the fries & drink combo to the burger and figured to upgrade to the garlic fries to see how they were done. While I waited, I enjoyed the decor and learn a few new things about some of my favorite baseball players. My burger was on point and great. I like the garlic fries, but I've always included rosemary, and I think that was missing for me. They have alcohol and a bar around the corner. I like being able to self-serve myself with soft drinks. Seating outside is patio pet-friendly and offers great shading if you come in the afternoon as the sun sets behind the building. They have this location and one in Flagstaff that I will absolutely return back for. I do think I spent more than expected, but it was a great quality burger. I just wish the fries came with it for that price.

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    Matty G's Steakburgers - More of the bar

    More of the bar

    Matty G's Steakburgers - Double burger and garlic fries

    Double burger and garlic fries

    Matty G's Steakburgers - Outside of the restaurant, patio is dog-friendly for the cooler months!

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    Outside of the restaurant, patio is dog-friendly for the cooler months!

    Shake Shack San Tan Village - burgers - Updated September 2026

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