Taran is our go to guy for all things car related. We have been going to Taran for years. We started going to Shan auto when we lived in South Bay. We moved to the east bay in 2020 and we still drive to him for all our car related stuff. He has always been attentive, kind, friendly, honest, knowledgeable and reasonable. We trust him with all of our cars and take his advice without hesitation. He has never tried to upsell to us and has made us feel comfortable with his honest approach. Just the nicest and honest guy/car mechanic . Hard to find these these days. read more

Scammy. They are not transparent with their pricing and try to surprise charge you after you've already left your car with them. They were trying to charge $195 for having performed no services for my vehicle. My Mini Cooper Sunroof had issues and was stuck open so I brought it into Shan Auto, they were unable to fix it or close the sunroof whatsoever but still wanted to charge $195 just for having looked into it, not actually fixing it. I was also not informed of the $195 charge prior to dropping my car off with them. Beware, scammy auto service. read more

I had a wonderful experience at Shan auto service. Mr Singh is extremely knowledgeable and he is easy to talk to. I highly recommend him

The skinny: My new favorite mechanic/auto shop to get our cars serviced! Honest, fair, reasonable prices, quality work and a great conversationalist. I met Taran last summer, as a coincidence, when I was getting my Prius' hybrid battery fixed next door by Faraj and his team at San Jose Hybrid Battery (also great business!). At that time, I needed to get an oil change and some cosmetic work done on my wife's car and got it done by Taran. Fast forward, my ABS light came on my Prius. I was hearing a fluttering sound from the front right wheel. I also needed to get an oil change on my car and get the 90K service on my wife's car. Communicated with Taran via phone and email given the shelter-in-place ordinance. He was very responsive. ABS light/fluttering sound issue and oil change, both fixed in an hour. Discussed what all needed to be done for my wife's car's major service. I usually pamper my cars and like to buy my own parts or order the best parts. Taran was totally open to me using my parts where I can and also offered his expertise and recommendations where he thought I should use an OEM or a better part, which I loved! Can't wait to have my wife's car all tuned up so she can drive it worry-free for another few thousand miles! If you're looking for an honest, fair mechanic who does quality work, without unnecessary up sells, at a reasonable price, Taran is your man! read more

Shan Auto Service - ABC cable which was rubbing against the wheel due to an incorrect install of front shocks by a friend ‍ - Auto Repair Near Me - Santa Clara, California

Great price and great service. Although they dont quote requests on yelp, I called them and they gave the response immediate. Service was also quick. And they were very helpful in figuring out if I need to change the filters or not read more

not sure of the name of the mechanic but i love this place no stress. reasonable price and nice cars in the garage. not a huge service i had so i can just say based on getting a new alternator as well as the routine maintenance. read more

Great customer service Fast and efficient! I found an oil change promo on Groupon, which lead me to the shop - I decided to have my belt changed at the same time. read more

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Update #3: Finally got hold of the owner and brought in my car the next day. He was much nicer and understanding than the previous person in past communication. He tested out the car but shows there was nothing wrong with the alternator (despite what the other shop informed me). Suggested to bring my car in the next few days and retest again. I think it would be better to just have the alternator go through warranty repair but I guess we'll see what happens next week. Update #1: I called after two weeks to follow up. Same person answered the phone and told me to call next week. I asked why since he told me the owner would be back from his vacation, He didn't give me a clear answer and just told me the owner will be back next week and hanged up on me. Update #2 : Called backed the week after (this have been a total of three weeks now). Same guy answered and told me to call next week (AGAIN). I told him I called to follow up for the past three weeks and they can't keep pushing me away. I've asked for them to give me an email or some way to reach directly with the owner. The same guy mumbled and told me to follow up this Thurs. If they're going to keep pushing me I'll have no choice but file a claim if they won't resolve the improper work they did with the alternator on my car. I originally brought my car in Aug to have the alternator replaced and wanted to go with OEM part. I gave this place a go because my alternator was failing and 1) they were close by work 2) still open to drop my car 3) seems that they had reliable reviews. They were able to get it replaced the next day and seems to work fine, until just a few days ago there were a lot of issues going on the engine so I brought it to another shop for them to do a diagnostic. Turns out that the alternator that was installed was NOT compatible with my car and was generating higher voltage which is the reason it's going haywire with the system. I called the Shan Auto Service to discuss about service issue they did with the alternator, and the gentleman on the phone told me to bring the car over before 5PM so they can look at it. Got there around 4PM and the person there was not supportive at all or even attempted to examine my car. He told me that I have to discuss this issue with the owner, which apparently he's on vacation overseas for two weeks and there not even anyone in that shop (including himself) that can help resolve the issue or even try to escalate it. All he told me to "just come back around two week". Didn't even want to take down my information and when I asked how is going to help escalate it (eventually he just took out a pad of paper and had me scribble my number). I've paid for an OEM part which cost a lot and the fact they installed the wrong model... who knows how much damage it caused on my car. That day left me very stressed. All I want is to find a resolution and have this resolved ASAP and have the correct and compatible model installed (which should have been in the first place). At this time no one have contacted me and my experience still stands. read more

He is the best I came for plenty of minor things (repair, oil, tires, etc) on my 2012 Fiat 500 He is always kind with me (who doesn't understand anything about cars) super helpful (he created a piece for a very important repair to not have to wait for the dealership to send it) and his prices are the best of what I found around Now I casually refer him as " my guy " for my car lol Thank you for being such a great business! read more

As Shan's shop is within a walking distance from my house, I used to go there for all my car repairs and had positive experience. However, after my last visit I will definitely never come back again. I dropped off my car for a minor repair. The problem was taken care of within a day but next day when I picked up my car and drove off, I realized that my car smelled like smoke, and had garbage, cigarette buds, and someone's clothes in it. Once I got home and inspected the car, I realized that the back seat was soiled (and still is since I was not able to fully clean it) and a package with face masks was missing; I also found some fragrance packages in the car, as if someone was trying to mask the smell but forgot to clean up. I have no idea what happened. I can imagine that either the mechanic did this but did not remember to clean up or he left the car unlocked overnight and someone decided to spend time in my car. Either way, I am not returning. I don't like leaving negative reviews, but at the same time, I wouldn't want this to happen to anyone else. read more

Shan did three oil changes today for three of our cars. I was able to bring in my own oil, filter, and parts. He also pumped up my tire pressure and didn't really try to upsell me anything except for breaks. I get it, everyone's gotta eat, but after politely saying no he also respected the choice. Anyhow, he does a good job quickly when it comes to oil changes. Very reasonable on prices. Thank you for staying one hour extra past his regular closing hours to work on our cars. If you have Groupon, call him or go there directly and he will honor that deal in person without giving out the cut to Groupon. read more

My car had a nagging problem with the rear wheel, then the brakes, then the bearings, etc. The owner at Shan was very patient with me and took interest in solving these issues. He always responded to me right away on the phone and gave me an appointment in the next hour until my issue was resolved. He is polite and respectful. He didn't charge me anything extra even when I offered to pay him. I wish him all the success. I will go to him all the time and I have recommended his service to my friends. read more

He is great, I highly recommend him if you need service in the Bay Area I was only passing through and was worried about an issue that popped up on my car... ‍Not only Shan was able to help me out quickly but he was very honest and kind to me, even advised me about the services I might need in the future and what to look out for. I appreciated him a lot, thank you so much read more

Shan Auto Service - Tesla break - Auto Repair Near Me - Santa Clara, California

Let me be fair - the service is OK. I walked in for an oil change, it was done in less than half an hour. But for everything else - just like the other comment from Paul C said (should have taken his comment more seriously before I came to this place) - dishonest owner; he has no respect for customers, and probably doesn't expect any return customers. If you are attracted to this place by the Groupon deal, please think twice. It's nothing but a scam. Basically, you pay $19 up front to Groupon (supposively for a "$68 service"), and you get $19 off from the high list prices (which are definitely NOT attractive for the service they provide, compare to other shops in the area). Same as what Paul C mentioned in his comment, the owner said the $68 service include a "$50 vehicle check up fee" which is actually free everywhere else. In the end, you pay the total high price, with no discount, no extra service, nothing. At the end of the service, I asked for a detailed printout like from other shops - part, labor, tax, extra, etc. What I got was what he typed right in front of me - basically his full price (without any details), minus $19 (which I already paid to Groupon). This is a total scam and I'm going to report him to BBB. Summary - unless you don't care about how much you pay for a service, avoid this dishonest shop. read more

I come here late before 10mins the shop close for AC service and oil change.but the shop owner still take me. 1 hour later finished. Good price in this area,also!!! Like to come back to do other service with my car!!! read more

My friends suggested me this place so I didn't hesitate and even brought here my husband's car a few months ago. He charged us over $600 for breaks and the window in my car. He apparently didn't fix the car's alignment and the quality of his work with a window you can judge by looking at the image below. Now after just three months this window doesn't even close. This is exactly what I wanted to be fixed but I am not sure if he even tried. As far as my husband's car, he had a problem with his AC unit, and Shan told him that the car is old. He is right, it is old but still fixable. The staff also was very terrible with COVID safety regulations wearing no masks in the room full of people. I feel very disappointed for my wasted time and money. read more

Shan Auto Service - Presumably fixed window. - Auto Repair Near Me - Santa Clara, California

Extremely helpful! They inspected a used car I was looking to purchase and gave me very useful, honest feedback. Took 30 minutes without an appointment. As a woman, I don't always get treated well at mechanics and car dealerships. But these guys were terrific -- respectful and courteous. read more

The owner is very nice and is not greedy. Checks the car thoroughly and recommends changes only what is necessary. I went for brake and oil change, and he told that both are good and don't need change for at least 3K for oil and 15K miles for brakes. My one stop for all my auto needs is Shan Auto Service. read more

I needed an oil change and was super excited to try out Shan's because the reviews were great and I had a Groupon. Unfortunately, they didn't get my business because I called 10 times for the first hour they were open and no one picked up the phone. I would've just gone down there, but it says appointment only and it's a 30 minute drive from my house! So disappointing. read more

Mr.Shan was professional and very knowledgeable. He came to our place to check my car to make sure it was a problem he could fix. He was very efficient and trustworthy! I recommend him to all of my colleagues at work! I think I found my mechanic :-). Thank you Mr.Shan. read more

Really nice soft spoken guy!!! Got the work done right in time and provides honest opinion about the work that needs to be done. Also, this is the cheapest labor I've found in the Bay Area so far. Quality work done that I would recommend to others as well. Good for engine work, oil change, transmissions and others!!! read more

The service was good. The charges were fair. They also finish the job on time. I would definitely recommend this shop!! GOOD service FAIR charges TIMELY service read more

I highly recommend Mr.Shan. He was professional and highly knowledgable. He was super kind and came all the way to our home to check my car before we took it to his shop since it was not starting. I totally agree with the last review , Mr. Shan is very honost and only recommended to change what was necessary. His pricing is very reasonable and the quality of work is very high. I finally found my machanic:) read more

My Honda Accord Catalytic Converter was stolen along with the O2 sensor and I got it towed to his shop. These catalytic converters are very expensive to replace. Mr. Taranjeet Singh replaced it at a reasonable price. It would have cost much more if I had taken it to some other shop, I did verify by calling up a few other places. Only downside is I had to keep it parked at his shop for a week(inconvenience for him) till the part arrived. But the $$ savings was worth the wait. He is an honest mechanic and talks straight to the point. I will continue to use his services and would recommend him to others. 5 Stars..... read more

Best auto service in Sunnyvale. Best service charge and thanks for helping for best estimate price for used cars. I will recommend for the friend and people in Bay Area!!!! read more

Anytime someone asks for a referral, DARE did not disappoint. Diagnosed the problem the first time, shared options and worked with me to choose the best choice for quality, longevity and price. I've been taking my car and my friend's cars here for all repairs, scheduling was easy, the service was quick. you can trust that the work they do is required, best quality and at a fair price and the staff is welcoming, friendly and professional. I highly recommend SHAN auto service for your next service repair. read more

Great shop, brought my BMW in, service was quick. They have equipment to diagnose and work on BMWs and I think other German cars. Rate is very good especially for what others are charging. Now that my free maintenance ran out I was looking for a good shop. I will be back was very happy with the service. read more

I go there for both my car oil change (premium oil). The owner is friendly, get work done quickly and rates are competitive.

Got misfire on the way home from work and my old 2006 Nissan began to vibrate when braking, have to pulled over then found Shan's shop. He replaced all my broken spark plugs and coil with used but good ones to save me a lot of money. It has been two months and I am coming back to confirm the car's issue was totally fixed. Also got oils changed at reasonable rate. Good service overall. read more

Shan did a great job, and made always satisfied with his professional work, to come back to him! He is honest, reliable, and puts big savings! Alex A read more

I'm new to the area so was nervous about finding a good and honest mechanic. Well, I found one ! I highly recommend Shan Auto Service. They are kind, rather quick, and the prices, especially labor are very affordable. I have compared prices with other quotes, and they are by far the best deal. read more

Probably this is my one stop to do my car service, before I went like different auto center which are expensive, but in Shan auto service he is well trained to find the exact problem and do the service with less cost and without any waiting time, I definitely recommend anyone go there for car service. read more

Qualified mechanic's,very friendly and professional service. Any make vehicles are serviced here.

Owner is great always getting VIP service for all my 4 cars. Not changing me an extra penny for extra inspiration. Would recommend and recommending him to all my friends. Keep it up on good work read more