So grateful to have found Lily, as she was super easy to work with for my wedding dress…read morealterations, and at a super fair price! I received quotes from other businesses and was shocked to hear how much they would charge me, but Lily also understood the harsh reality of wedding upcharges and set a reasonable price. I first contacted her end of February, but since my wedding was in May, there really was no rush! Even so, Lily made sure to have consistent check-ins so that I could come in and try on the dress as she continued to work her magic. I felt secure that everything would be completed in time, as we were ahead of schedule and I could see the pieces coming together at every visit. There was so much extra fabric due to my short stature as well as needing to take in the torso area, but Lily made everything look seamless! There were a few adjustments needed but she took the time to make sure it fit me as I wanted it to fit. By the end, the dress looked just as beautiful as the day I bought it, but it actually fit me perfectly this time! Truly hope she continues to get business, as she deserves every penny for her hard work and care! Thank you Lily, for making my wedding dress fit me perfectly!

10/10 Recommend. This review is long overdue. I ordered a dress from overseas to fit my…read moremeasurements, needless to say it was terrible. As soon as I received the dress I began frantically looking for a place to get alterations--Lily kindly responded and told me to bring the dress in. I couldn't walk, sit or raise my arms. She completely transformed the dress the best she could given very limited fabric/ leeway. (By the time she was done I was able to move around freely) I will definitely be returning to her. She did an excellent job, she is also very kind.

Excellent customer service. This business responded promptly to my service request on Yelp! to have…read morea pair of pants hemmed same day for a business trip. This was early on a Saturday morning. I was instructed to arrive when the store opens, and theycould have my pants ready by the end of business day. I dropped off my pants at 10 AM and received a call at 11:30 AM that my pants were ready for pick up. The pants were perfect, and the cost was very reasonable. The staff was incredibly friendly and professional. I found my go to place for alterations in San Diego!

I came to Primo Alterations due to the excellent reviews and they did not dissapoint! You truly get…read morethe quality of work you pay for here. Isis was great and did a perfect job on my wedding dress. All the staff is helpful and friendly. I went back for a couple of other minor outfit alterations just a little over a week before my wedding day. They were able to get it done even quicker than I anticipated and again I was very satisfied with their work. Excellent quality and service. Thank you!

Nikki is so amazing!…read more She is kind & her pricing is reasonable. Even my kids enjoy going in to her shop. She has helped with many of my children's pieces for school. Thank you Nikki for tailoring comfort for my family!

Cuc did a great job with my alteration. She was on time. Apparently she does a lot of work for the…read moreECPD which tells me she's also very reliable.

Helen did such an amazing job with my bridesmaids dress! First appointment walking in I was very…read morenervous as my dress was a hinge too small, and Helen treated me with the most upmost respect; had me try on my dress & started to work from there. She gave me a date to come back & it was absolutely perfect once i did! Thank you so much Helen! appreciate you!

I was in a bit of a pinch right before an upcoming trip to Europe. As I was pulling out my…read moresweaters, I noticed one had a hole in it. I had already gone to another tailor earlier who told me it would take two days and that the repair would be noticeable no matter what, not exactly reassuring when you're on a tight timeline. I decided to stop by here for a second opinion, showed her the sweater, and she simply said, "Let me take a look." Before I could even walk back to my car to grab my wallet, the hole was fixed, perfectly. I asked how much I owed, and she said, "No charge." Absolutely incredible service, skill, and kindness. The repair is completely unnoticeable, and the experience was genuinely refreshing. You don't see this level of craftsmanship and customer care very often anymore. You've officially gained a customer for life. Highly recommend.

He got my tailoring last minute and fit was perfect. Recommended.. I came in with pants and a…read morejacket. It was done even sooner than promised. I'll be taking all my pants back for hem.

I was a loyal customer of Kim's for over 8 years. She handled countless alterations for me and was…read moreincredibly skilled, detail-oriented, and fairly priced. As a very petite shopaholic, I kept her busy, and she never disappointed. After Kim retired and sold the business, I decided to give the new owner a chance. Against my better judgment, I brought in a pair of $250 designer joggers to have the original hem shortened. I specifically paid extra to preserve the original hem. When I picked them up, I was shocked. The original jogger hem with the branded drawstring detail had been completely cut off and replaced with a basic flat hem. The owner admitted he couldn't find the pieces he removed and only located one of the original hem after searching. To his credit, he attempted to fix the damage, but I had to source the correct drawstring components myself and wait over two weeks for repairs. He reimbursed me for the materials, but that was the extent of it. I finally wore the pants for the first time, and the repaired drawstring immediately broke. Now the pants are essentially unusable. Mistakes happen, but this alteration permanently damaged an expensive garment that cannot be restored to its original condition. Please be cautious if you're bringing in specialty, designer, or high-end items. I won't be returning.

Have been bringing my clothes here for alteration since 2020 per my sister's recommendations…read more Today I brought a couple of dark woolen pants and an older pair of khakis that needed its tattered ends hemmed. $5 per pants is a good price. I told Nancy about a new pair of denims that could use a fit adjustment, she told me to bring next time. I'm pretty sure she can fix that too and keep me a satisfied customer!

Last minute suit alterations for my out of town wedding. She was able to get it done in one day and…read morewas exactly what I needed. Pretty sure she only charged me like 10-15 bucks for both pants and jacket. 100% would use the service again.

This is my go to alteration location! She is amazing quick and fast and not pricey!…read moreBetween quince dress, formal dresses, shorts and jeans. Everything has been amazingly done! If you're located in east county or San Diego in general this is the place to go!

Paulin (owner) is great. She is a personable, professional and highly skilled at what she does…read more I had a rush and she willingly accommodated my request, and did a fantastic job as well. I have no reservations about giving her my highest endorsement. She is truly MRS BEST!

Recently got my prom dress altered here! i've also come in a few times before for other…read morealterations. Tammy always does an amazing job and she is so kind! I highly recommend to anyone needing anything tailored.

Tammy saved the day! She took in my partner's suit sleeves and altered my dress last minute -- all…read morein the same day before a wedding the next morning. I'm so satisfied with her work; everything fit perfectly. Highly recommend her! Thank you, Tammy!