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Sir Steems A Lot

5.0 (1 review)
Open • 9:00 am - 8:00 pm

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Services - Sir Steems A Lot

Carpet cleaning

Rug cleaning

Upholstery cleaning

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8 months ago

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Ilkhom D.

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I'll never have anyone else clean my carpets or upholstery. Naturell is perfect…read more First, they are 100% competent. They use a process that doesn't rely on detergents, leaves no residue, uses little moisture, dries in an hour, and is highly effective. I had them here to work on some very old carpet that has survived quite a few pets. They made it new again. The price is very reasonable and they are more than fair in how they count rooms, don't add on "extra" services or charges. They are responsive and honest. They show up on time and do what they say they will. And Jeff and Mike are genuinely nice people.

This review isn't about the carpet cleaning itself, as the service never ended up happening. I had…read morean appointment scheduled for Wednesday at noon. That morning, I confirmed with the person who booked it, and they replied that Jeff would be coming. At around 11:15, my doorbell rang , 45 minutes early. I was on a work call but went downstairs and found Jeff at the door. I figured, "better early than late," so I let him in to show him the areas to be cleaned. However, he looked visibly uncomfortable and immediately asked to use my personal bathroom. I politely declined, explaining that I don't allow strangers to use my restroom and that since he was quite early, he should have planned ahead. His response was rude and dismissive ; he said, "Well, I guess I'll be back later. I don't know when that will be," and walked out. The whole exchange felt unprofessional and left a bad impression. When I reached out to the owner to share my experience, he made excuses for the employee instead of addressing the concern. At that point, I decided not to move forward with the cleaning and found another company. Overall, very unprofessional experience from start to finish.

InstaMaids

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I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I booked them the second time. The first time wasn't bad,…read morethey missed spots and I had to call them to come back. The second time: I understand it was a bigger house, but there's a lot of areas they missed. They were in a hurry because they said there's another house they have to clean. I didn't wanna stress about it so I just let their business number know, had to send them a lot of photos for all the areas missed and they came back. (The same team with their Lead to oversee the service) They did much better but disappointingly still missed few areas so I had to clean it myself. I find their charges a little expensive tho it is a little cheaper than others. It's a 2.5 stars

Sir Steems A Lot - carpet_cleaning - Updated June 2026

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