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    SmartMotors

    4.6 (218 reviews)
    Open 9:00 am - 8:00 pm
    Updated 2 months ago

    Services - SmartMotors

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    Reviews With Photos

    Francine L.

    Brian was extremely helpful. His friendliness and trustworthiness made getting my car a breeze! I didn't feel haggled into a new car, which is what I worried most about auto salesmen. Would recommend this business time and time again. Ask for Brian!!

    2013 Toyota Yaris LE, 93K miles
    Arthur M.

    We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered. Brian pointed us to a nice 2013 Toyota Yaris LE that has only 93k miles. He was very helpful, and the whole process was very straightforward from start to finish. We were in and out in 3.5 hours. Highly recommended!

    Savannah B.

    My husband and I were looking to purchase a Toyota Tacoma. I found a listing for one from this dealership, through my credit union. Right away Brian Ponce contacted us after we showed interest in the truck. His customer service was fantastic, he explained the whole process and even made accommodations for my husband and I to see the truck after normal business hours, due to our work schedule. This was my first time making a purchase of this sort and it was such a breeze. I highly recommend this company and especially speaking with Brian if you are in the market for a car. Thank you again for making the whole process super easy!

    Jeris T.

    OMG I don't know where to start. I've been following this company's instagram page for a couple of months now. I finally took a chance and contacted Allison on a Saturday and explained my financial situation. Allison assisted me, and made sure the car buying process was smooth and really worked hard in getting me financed. Even on her off day she made sure I was taken good care of by Miguel. Miguel is also awesome and made me feel welcomed in their establishment. All this to say....TODAY I brought home my vehicle and I am forever grateful for Allison and her team! Thank you Thank you Thank you!

    Cecilia O.

    i am beyond thankful for this business. I was able to purchase my first vehicle without a problem! I have gone to so many places and left unhappy. Well not today!!!! Thank you so much for your help. I am one happy customer.

    Date of purchase
    Miguel G.

    **UPDATE** Tried to update original post... maybe this will be tagged in it. Original post is of "hood latch" complain... Taylor reached out to me and after a couple of calls and text messages he sent me to shop to get problem fixed! Took care of the bill! Awesome! Thanx for keeping it real!!

    Brian
    April M.

    Repeat Customer. I would like to show some appreciation to Brian. He sold me my first vehicle after coming back to the states from living in Guam. I had no prior history, no permanent address in California(healthcare worker) & I know that he took a chance on helping me find a car. I bought my first car from him at the beginning of the pandemic and I I was able to return to him for another purchase recently. I drove from San Diego just to do business with him because I really appreciated his help the first time. Words cannot express my gratitude. Thanks for being awesome Brian!!!!

    Suv car

    The best customer service ever! Miguel helped me out with getting a suv with an awesome price. And was so patient. Thank you so much. I'll definitely be referring my friends and family! (:

    Brian was very helpful, kind, and had a great attitude throughout the whole process! We were super lucky to find a perfect family car and he got us great financing options. Definitely recommend coming here for your next purchase!!

    Roger G.

    Very happy customer, After other dealerships wasting my time. I finally found the right place, for awesome customer service, plus Brian Ponce was very paitience no rush gave me my space to think about my decision. Explaining every step with the finance paperwork. In which other dealerships refuse to help. No auction vehicles here carfax to prove it. Appreciated the help Brain will definently bring my friends to you.

    Brian and two happy customers
    Jessica T.

    Long overdue review. Purchased this Toyota Highlander with Brian back in November as an upgrade to my previous SUV. It's given me no issues for the miles and how long it had been sitting on the lot. Drove this SUV all the way back to the San Bernardino Mountains where we're from and it was perfect. It's made it through one winter already no problems. This thing eats snow for breakfast, lol. Schools First CU worked fluidly with this dealership and we were on the road with our vehicle in less than 3 hours. This was my first auto loan I've ever taken out and Brian made me feel super at ease throughout the whole process. 100% recommend DriveSmart as a dealer and Brian as a salesman.

    Late Valentine's gift
    Katelyn I.

    We were super anxious to be shopping at a dealership for the first time but all our worries were washed away after having Allison as our guide. She answered all of our questions (no matter how ridiculous) with patience and was clear on everything! For her, it wasn't about the sale, but about making sure our little family was taken care of while shopping for our dream car. The whole process was painless and we were walked through every detail. Nothing was rushed and not once did we feel pressured to commit or sign anything. We are so happy with our new family car and the great service this dealership provided.

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    8 years ago

    I got my first car here they are wonderful people and wonderful service. Definitely recommend it to anyone looking to buy a used car

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    Page 4 of 6

    Ask the Community - SmartMotors

    Review Highlights - SmartMotors

    We needed a reliable yet fuel efficient car that wouldn't break the bank, and Brian Ponce delivered.

    Mentioned in 57 reviews

    Read more highlights

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    Carstub

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    (780 reviews)

    I was referred to CarStub by my boyfriend, who had previously used them to sell a couple of older…read morevehicles, so I decided to give them a try when it was time to sell mine. As a nice bonus, CarStub also honored their referral program and gave him a $50 gift certificate for referring me. One of the biggest advantages for me was the convenience. As someone with a busy schedule, I appreciated that they came directly to me rather than requiring me to drive somewhere and spend hours waiting around. It made the entire process much easier to fit into my day. After providing some basic information over the phone, I scheduled a convenient time for them to come out and inspect the vehicle. Robert reached out ahead of time to let me know he was running earlier than expected, which I appreciated. Once he arrived, he took the time to explain the process and perform a thorough inspection. There was no pressure or hard-selling involved. If you have a realistic price range in mind, the negotiation process is straightforward and respectful. After agreeing on a price, we completed the paperwork on the spot, and I received payment the same day while arrangements were made to pick up the vehicle. What stood out most was the customer service. Robert needed one additional document after the sale and was willing to work around my schedule, even returning the following Monday to make the process as convenient as possible. Selling a car can often be stressful, but this experience was refreshingly hassle-free. Between the mobile service, same-day payment, and attentive customer service, I can see why they came highly recommended. If I ever need to sell another used vehicle, I wouldn't hesitate to work with Robert and the CarStub team again.

    So quick! fast and easy. In search of getting the best…read moreoffer on my car and came across Car Stub by Inspector Adrian Flores. He was very professional and we countered the offer- after making a call it was a success! Thank you Adrian our family appreciates you and will be in contact for our future car needs. He explained they also take Leased and financed cars. Thank you Carstub. By the way, the come to you! And pick up next Day. We are located in San Bernardino, CA

    Valley Car Group

    Valley Car Group

    4.2
    (127 reviews)

    Purchase employee sent offer (contingent on their on site inspectuioin) for our 2024 Toyota…read moreHighlander which we accepted. Several days later contacted by their field tech and agreed to Sat AM home inspection. Tech called to confirm his arrival next morning. Saturday morning received another call that he would be running late. Tech arrived 11:30AM and began a careful examination of the vehicle which besides hairline scratch on rear bumper was in pristine shape. Everything looked good and he said he needed to call HQ to sign off so we could proceed to bank to consummate deal. Became concerned when the call seemed to taking a long time. Eventually it was clear we would not make the bank as they closed at 2PM. Heard the tech explaining the vehicle had dealer installed leather seats etc. Eventually the tech came and said they had had "computer problems" and that the value of the vehicle was $3K below what they offered and acknowledged it was their mistake. They also threw the purchase employee under the bus and blamed her for the error. They withdrew their offer despite they had accepted and both parties agreed in good conscience. Responded that it was their mistake nonetheless and they should accept responsibility and proceed with payment. Needless to say the tech left after what seemed like bullying from his exec staff. Acknowledge this is high volume low margin business. Don't know what legal definition for Deceptive Business Practices" is but kinda fits the scenario. Understand they need to meet margins but also understand a deal is a deal. Cannot possibly recommend this outfit based on the sahenanigans. As an addendum just received another offer from these guys that is $4,500 less that first! Contemplating taking legal action against these bottom feeders.

    Absolutely amazing experience. Johnny was my initial point of contact, but Greg came to my home to…read morerepresent them. ZERO low balling! I'm thrilled! Thank you guys for such an easy process! I will be a repeat customer!

    California Motors Direct - Santa Ana

    California Motors Direct - Santa Ana

    3.0
    (1.2k reviews)

    We absolutely love our purchase! Zachary was so nice and helpful and made everything super easy, we…read morewill be recommending him and this dealership in the future update! When i went back in for service JUAN SALGADO took time out of his day to help me out! I definitely recommend santa ana CMD for your purchase!

    I am writing this review because my experience at this dealership was very disappointing…read more When I walked in, no one greeted me or offered assistance. Since nobody was available to help, I spent some time looking at the vehicles on the lot myself. While doing so, I noticed several issues on multiple cars, including paint overspray, scratches that appeared to have been covered up with touch-up paint, and notes written on the windshields listing problems that still needed to be repaired. As a potential customer, I was surprised to see vehicles being shown for sale before those issues were addressed. It gave me the impression that quality control and customer service are not priorities at this dealership. If you are considering buying a vehicle here, I recommend inspecting it very carefully inside and out before signing any paperwork. Take your time, ask questions, and make sure any concerns are addressed in writing. Based on my visit, I would not feel comfortable purchasing a vehicle from this dealership. Photos of what I observed will be posted soon. appreciate your response, but as a customer, I don't think it's acceptable for a salesperson to bring a vehicle out for a customer to inspect when it already has noticeable issues. To me, that reflects a lack of attention from the departments responsible for preparing vehicles before they are shown to potential buyers. It does not take much effort to notice problems with some of the vehicles on the lot. I've seen cars with dirty interiors, missing plates, and tires that appeared to be low on air pressure. About two months ago, I saw an all-gray Range Rover with black wheels parked in front next to some trucks. Whoever detailed that vehicle did an excellent job--it looked showroom-ready and was the kind of vehicle I would seriously consider purchasing. This leads me to a question: Do the vehicles on the lot get started and inspected regularly? Based on some of the conditions I've observed, it makes me wonder how closely they are being maintained while they are waiting to be sold. As a customer, I expect vehicles to be presented in clean, properly maintained condition, and I hope these concerns can be addressed. I would advise everyone to read there 1 star reviews. Because those be the situations where people lose money time and vehicles that are not ready to be sold . And also all these add on fees : when purchasing a vehicle from here please demand from these managers that you would like copies and breakdowns for what they are trying to charge you for .

    SmartMotors - carbuyers - Updated June 2026

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