Geesh! Let me start by saying I am only giving 2 stars because our waiter was really nice and friendly. Upon arriving it just seemed so chaotic. Apparently we arrived at the same time that the staff was trying to figure out how to accommodate a party of 10 (only one person had arrived). They were short staffed but wanted to see how they would sit that party. After asking a few times what was going on and getting conflicting information we were finally told that they could sit our party of 4. It was a misunderstanding as they took us to be a part of the party of 10. (chaos as mentioned) The wings were not good at all, but we all were extremely tired and hungry so we suffered through. One co-worker ordered a steak meal with sides and it looked like a child's plate. My other two co-workers ordered wings, such as myself and as stated they were not good. They were cooked too long but the glaze was good, if that made up for anything. There was a piece of hair on the orange that accompanied my co-workers drink, but the bartender made her a new one. If ever in the area again, as much as I love SB wings, I think I may have to pass on this location. read more

Great establishment my wife loved the stuffed mushroom and steak. I had the stuffed chicken and it was great as well. We will definitely return to this restaurant. read more

I'm from out of town. This is a nice vibe spot with great food. Servers and MOD were very nice and checked on me throughout my time there. This will be one of my go to spots. read more

It's been awhile since I've eaten there; however, the last time I went service was slow and the food was mediocre.

I love this place its sooo fantastic Employees's service is sooo perfect they make sure your well token care of and it's soo fantastic

Ordered takeout and it was amazing. Care was given to the packaging and food was excellent.

The food was okay. I got a burger that was good, but my partner got the ribs and they were dry. Service was okay as well I know we had a big party, so I can understand how overwhelming that can be, but at times that server was not friendly and would visibly express that they didn't like what was being asked. Oh and my partner said he couldn't use the bathroom because the door wouldn't close?? read more

Even though I don't eat pork (AT ALL) and can't stand the smell this was a last minute decision based on the time of the evening. I ordered a burger and fries and I must say my food was really good. My burger was juicy, the toppings we fresh, my fries were still warm (not soggy at all) and I topped it off with a shot of whiskey! I didn't take pics of my food bc I was just getting off of a flight so I was almost hangry lol! I may visit again before I leave town. read more

The food was very good our service could have been better. It was hard to get refills on our drinks. Very nice and clean.

Server was fine, not exceptional. Food was awful...the wings were not even hot, lukewarm is even an overstatement. I asked for more buffalo sauce which never came...we asked for straws that never came (got them ourselves from the bar). To spend $100 on a family of three for a terrible meal is disappointing. I should've known from the fact that Darryl's next door had a 30-45 minute wait on a Friday night, and there was no wait here. Skip this place and go to Darryl's. read more

Smokey Bones what has happened? While Darryl's next door is packed there are few eating here. When I first walked in the hostess didn't seem friendly I greeted her before she did me. Everyone was very blah. The food was a shocker. The ribs weren't juicy but kind of dry. They lacked meat in them smh. The baked potatoe was small and overcooked. Then to put the icing on the cake I looked up and a tenant from Joes Apartment was going up the wall. The one plus was that it wasn't noisy and were accommodating for the unwanted guest. read more

Came here for my mom's birthday and the food was amazing and the service was great! The manager Michael was amazing and Sauna did a good job being our waitress. read more

I have been to this restaurant many times before and wanted to go back since I was in the area. When I arrived I knew that the restaurant was packed because the large parking lot was really full. Once inside I was told that there was a 45 minute wait but I stayed since I really wanted to eat here. We ended up only having to wait about 30-35 minutes. By the time we were seated many people that were in the restaurant had left at this point. Our waitress, Joselynn, was pleasant but did not really check on too much after we got our food. She did respond to our requests when we made them. But we never got any water refills during our visit. The food took a long time to be prepared. I ordered the garlic Parmesan wings and the sweet brown sugar wings with a side of fries. My wings were overcooked and dry. There was big clumps of Parmesan on my wings and totally not what i expected. I did not care for the sweet brown sugar sauce either. If I did not have somewhere else to be I definitely would have sent them back. The fries were ok. I was totally disappointed with this meal especially since I chose it. I will not be returning to this restaurant based upon this visit and the last visit when there was an extend wait for service as well. This restaurant has definately fallen off over the years. read more

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The bbq beans are great and that's it. Our food was obviously reheated and in doing so it was dried out too. I had visited before and it was fine but will not be returning again read more

Placed Curbside order online , web site never mentioned anything about curb side service not available "after dark", on the order it even asked for vehicle description and instructed me to park in a curbside pickup designated parking spot when I arrive. ... I arrived and and pulled into a vacant Curbside designated spot and dialed the number on the sign ... dialed it 9 times to be exact, it only went to voicemail, no one in the restaurant EVER answered the phone, we drove around to door and my associate went inside and told the lady we were picking up a curb side order and we had been at the curbside pick up area trying to call ... her reply, "we don't take orders outside after dark because this is a bad part of town" ... if a service is only available certain hours it should be clearly posted or just disable the feature on the website when it's not available ., to offer that service and not even have the decency to answer the phone and say you need to come inside to pick up your order is the poorest example of customer service. read more

Smokey Bones - 9oz Sirloin w/ Loadsd Mashed Potatoes and Apples - Barbeque Near Me - Greensboro, North Carolina

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Thank you Caleb, for providing great service! The food was delicious bbq and can't wait to go back read more

Smokey Bones - Skillet Cornbread - Barbeque Near Me - Greensboro, North Carolina

I'm going to be very vulnerable in this review. I would like to express that I have had a travel job before and I have been to many different towns with small populations, this place is right outside highpoint market which is the capital of interior design conference location in the US. This place was not just terrible for waiting but understaffed in the kitchen. Definitely telling all my 22k peers to steer clear read more

Smokey Bones - Terrible - Barbeque Near Me - Greensboro, North Carolina

If you are the empathetic partner of a perimenopausal or menopausal woman and you want to deepen your empathy, go here for dinner. The experience was a full-on, continuous hot flash. Also appropriate for sinners who want to atone for their sins without the need of a hair shirt, or those who want to stop thinking. It's so hot in there, you won't be able to think of anything but the sweat dripping from your brow. Have some drinks, and watch your ice melt immediately as the condensation integrates with the pools of your sweat on the table. Hopefully you won't have to pee, since all of your bodily fluids will likely be leaking from your pores; because they apparently mop the bathroom floor with the same industrial silicone lubricant Clark Griswold put on his sled, for a thrilling challenge of just walking in and out without falling like a hockey player who just got punched in the face. The food is delicious, but make no mistake - the bones that are smoking are from the four alarm fire blazing from the very framework of your body, not the bones on your plate. If you have dinner here and you don't burst into flames, you are truly worthy of accolades. The waitress was awesome in spite of working in a legit sauna, and she should at least get a plaque for her survival. read more

Out of ribs.... With no sign posted. Special has ended.... No more anniversary special But, Brooke our server was AMAZING read more

Good afternoon, fellow Yelpers! It's your favorite critic again with another find (not fantastic or spectacular, just blah). I stopped in on a Thursday afternoon (3:30ish, well before "rush hour"). The place was exceptionally empty for this time of day but proceeded past the hostess straight for the bar. Figured I could order, get my food, and be gone before more patrons arrived. The service I received was spot on with orher reviews on here about this establishment (not all good). I ordered something simple. 12 wings (6 memphis dry rubbed & 6 Mango Habanero), baked beans, and mashed potatoes - To Go! I placed my order at 3:45. At 4:15, I was over the wait because it was outlandishly drawn out for no reason. There should have been no reason I was still waiting on my order. The bartender, was not attentive at all. She cared only about gossiping with other customers and other staff. She did not offer me one refill. Finally, at 4:26my food came and it was short. No sides, no cornbread, like I just dont understand. This place needs new management and workers that want to be there and are about customer service... This is not it. One of the most horrendous experiences I had in a long time. I pained me to write this review, but I and anynperson that decides to come here needs to be treated better, hell, like they matter at all. I wouldn't tell anyone not to come here, but read these reviews very carefully then decide read more

If I could give this place a -1, I would. This has honestly been the worst restaurant experience I had in my life, and I travel the world and have been to hundreds if not thousands of restaurants. Only reason we went here was because my family from out of the country liked the food 5 years ago when they were here the last time. I read the most recent reviews before we went and that should have told me already what we would be getting in to. When we walked in, there were only6 tables occupied and some people at the bar. We were told by the hostess that the wait would be about 1 hour... I asked why and was told they are short staffed. OK, common problem these days, so I said we will wait at the bar and get a drink. A third of the bar was occupied by guests, the rest of the bar was filled with dirty plates and used cups, so we had nowhere to sit. So, we took one of the high tables and I ordered drinks from the bar. Bartender wasn't really that friendly, but I think she was also overwhelmed, because she was the only one there to make dinks. One staff member then came over to me to tell me that we can't stand at the high-top table, so I said "where else do you want us to stand or sit, you have a dirty bar and apparently everyone is too buys cleaning it up, including you", so we stayed and I got my drinks at the bar and served us our drinks. Mind you, we didn't take the table from anyone because nobody was waiting and even if, they could not have been seated there anyhow because they had no waiters to begin with... so what's the big deal? We watched the dynamics in this place, and it was ridiculous. I run a company with over 200 employees, and the employees that worked as waiters or "Want to be Managers" (I wouldn't' call them Managers, they don't deserve to be called that) should all get fired. Instead of cleaning up dirty areas at the bar or anywhere else in the restaurant, they did absolutely nothing most of the time. One of them (in a different colored shirt, so maybe someone higher up) sat down, played on his cell phone for about 10 minutes and then decided to go back to work. The 2 hostesses just chatted with each other at least 30 minutes doing absolutely nothing and the only 3 working were the waiters that served the few tables that were occupied and the bartender. Then we were seated. Plenty of tables around us were not cleaned up so you felt like you are in the middle of a battlefield. Not very appealing. I asked the waitress why it was so empty and she said quote "It is Gate City Blvd, what do you expect?" to which I responded: well, the place next door doesn't seem to have the problem because it is crowded and they have big crowd of people waiting outside to be seated... and she said: "well, if you don't like it here you are free to go over there"... that is certainly not the way you should treat any customer in any business. But clearly, she doesn't give a flip about her job or that restaurant so, no surprise to hear something that dumb from her. Getting our first round of drinks took about 10 minutes, which is a joke considering how empty that place was, but again, plenty of "Want to be Managers" and hostesses staying around doing absolutely nothing instead of helping each other out. The food was a joke compared to what it used to be and what I got was the biggest joke of it all. I ordered Brisket and that is usually slices of meat. I got a pile of meat that was just pulled from somewhere and on top of that, 50% was fat (and no, it wasn't mixed up with pulled BBQ, because I got that as well). The burgers that were ordered were ok, the wings were dry, the waitress had to go back and forth numerous times to get things she forgot originally or that the kitchen forgot. All the BBQ sauce bottles on the table were sticky and nasty. As I said, worst experience ever, but no surprise with this lack of Management and employees that don't care about their job. This was certainly the very last time I ever sat foot in this so called "restaurant" which is a disgrace to the word itself. Stay away if you don't want to waste your money read more

Smokey Bones - Barbeque Near Me - Greensboro, North Carolina

Great service. Food is good and hot. Server was great. Kept our glasses full. We are definitely going back. We were so full. There was hardly anyone inside. We went on an off peak time. Baby Back Ribs Smoked Wings read more

The food turned out amazing. They didn't have the donuts, but I also didn't know I was supposed to get them, they happily substituted a cake. Ordered for about 10 people and the party pack easily fed us all with leftovers. Will be back for sure. read more

Smokey Bones - Party Pack. We chose all three meats as the chicken and then had baked beans and coleslaw. - Barbeque Near Me - Greensboro, North Carolina

Great food, great service! Brittany was our server, and she did such a great job hustling and taking care of us and her other tables. Very impressed. Will come back. read more

It's the best best burgers ever the ribs omg so good and the staff are really cool. It's basically the only place I eat at go Smokey bones.

Amazing! Our server Xavier was fast, helpful, and polite! The lighting was great and the mood was perfect. Our food was delicious, couldn't have asked for a better experience! read more

customer service is sooo lovely food come out fresh nd look so healthy 10/10 employees sooo nice nd food is well seasoned

I love me some Smokey Bones! The food is really good (compared to other chain food), and the bar specials are super affordable. If you visit them, you must try the smoked wings. The sauce is awesome, and they are not fried. The service is usually pretty quick and friendly. Unfortunately, the last time I visited - the service was slow and the bar area was dirty looking. They are open late nite, so that's a huge plus! read more

Smokey Bones - No bartender in site ...and the floor is sooo dirty. - Barbeque Near Me - Greensboro, North Carolina

after church Sunday Brunch for 6. Initially 45 min wait due to lack of help, despite being empty. We left but were rescued by Mgr. Happy service but unacceptable food. 6 meals.....wings, filet, ribs overcooked but good service attitude. Left with smiling personal staff interaction. $220. NO RETURN. YELP reviews suggest "the end is near" Bruce W read more

Amazing how much this place has improved! Food was hot and delicious and orders were accurate. Service was exceptional! Thanks Krystol; you're wonderful! The restaurant in much better condition than last time we were here. Bathroom was clean and well stocked. Everything looked so much better. read more

If you haven't been to Smokey Bones in the past 6 month you need to go. I was there last year and the food and service was nothing to boast about. Randomly decided to give it another go and I was BLOWN AWAY!!! The food was so much better than before! The service was spot on and friendly. Krystol made the best recommendations and everyone in my party truly enjoyed the meal. It was so good and such a different experience we asked what changed. Kyrstol informed us a whole new management team was turning the place around. And I have to applaud them. This was an amazing turn around!!!! Again if you have been in the past 6 months please give them another shot and ask for Krystol read more

Just don't!!! Believe the reviews!!! I was charged multiple times on my card and then told it was declined because it kept saying duplicate charges. So far I have been charged $35 and $18 for a burger and water. The manager didn't want to come over. He finally did and say the charges would "drop off" of course they did not. The burger was good. Mac was cold. Everyone's else's food was cold as well. Bathrooms are nasty. It's not worth it. Go somewhere else!!! Now just get to wait and see what my bank does. I even asked the manager to print me something that shows I wasn't charged. I showed him my bank account and how it was pending and he said it wasn't. read more

We called last minute with a party of 30 people and they made accommodations for us and even split the checks for us so we didn't have to deal with handling it ourselves. Food was good. Service was great. We would definitely go back. read more

Food was actually pretty good, but unfortunately I can't say the same about the service. The manager, (at least I believe she was the manager), was the most disrespectful and rude worker I've ever encountered in a restaurant, or any establishment at that. She repeatedly raised her voice at us and talked to us as if we were stupid even while we were being polite to her. Not just that, but she was also extremely disrespectful to her employees who were just trying to do their job. She was talking to them as if they were of a lesser importance and it really made me feel bad for them. Definitely won't be returning because of her. Terrible service. read more

We walk in and are immediately met by a lady with a very strong attitude that appears to be upper management. She seemed to be training two hostesses to become part of the team. She was very rude to them and it was noticeable, i felt bad for them getting belittled and not treated with respect. She talked to me like I was a 5 year old kid that was lost and looking for my mom. The food was mediocre and some dishes were more on the expensive side. Overall I would not come back and would point anyone into another direction. The service could very well use some improvement. read more

This restaurant was just generally unpleasant. The pasta was childish ugly and dry (picture attached) and our food took over an hour to come out. Our waitress caught an attitude with all of our complaints and when we asked for the manager, he was entirely unapologetic. We had to force them to compensate us for our inconveniences. All in all, y'all are better off going to Darryl's next door. read more

Smokey Bones - Barbeque Near Me - Greensboro, North Carolina

Rudest host! We arrive at apprx 8:50pm (website says restaurant closes at 1:00am) wait about 8-10min for a host so we can ask for seating for 5. Before a host appears (without a greeting) we look around and notice that there were a very low volume of customers therefore we assumed seating and service would be fairly quick. The host that appeared stands in front of us with no expression. I said hi, can we have a table for 5? She responds with "40 minutes". There is no one else waiting and restaurant appears to be less than 25% dining. In disgust and disappointment we left. A business which relies on patrons should know hospitality fundamentals. This place lacks good business practices and should take a look at their team members who are derelict in their responsibilities in a business environment. I'm not from this area and after this experience, do not plan on returning. This type of treatment is disrespectful, discourteous and ungrateful for patrons. I cannot believe Smokey Bones offers a military discount but refuses to treat disabled combat veterans with respect much less any other patron. read more

If I could give 0 stars I would. They said it would be a 10 minute wait but it took 30 minutes for us tp be seated. We waited 20 minutes to be served 25 for the drinks and around an hour for the food. We spent over 2 hours with only a party of 4. They gave onions in something that was asked to have no onions. They gave the wrong drinks. And they had plastic silverware, because they were "out". They food was decent and they gave us no drink refills. I would never recommend this horrific experiance to anyone except for my worst enemies. We asked for the manager 3 times and he was too scared to come out. I would recommend leaving this place immediatly and going anywhere I think about anywhere else is better. I would review this food but I never recieved it. The waitress said that they saw some of our food and they were going to get it, but we never got it. When someone in our party went to use the restroom, they heard the the workers asking eaching other where our food was. We told them we were going to leave, and they said they didn't blame us. read more

Smokey Bones - Dried up salad and plastic silverware - Barbeque Near Me - Greensboro, North Carolina

The entrance was crowded with people and the wait was outrageous. There were only 2 servers.. our to go order was only wings and fries and it took over 40 minutes and I was told 15. read more

Idk where they went went wrong but Smokey Bones is DEFINITELY not what they use to be when I was living here. Home for unfortunate reason, and as I'm working from my moms, I thought loaded fries sound good.. and Smokey Bones was the first place I thought of b/c I've always liked the fries. Haven't been in a while since my last not so good experience.. and like a relationship.. thought I would give it space and by the time I come back maybe things would be better. WRONG! Now I realize why I broke it off lol. Order my food online and when I picked it up (curbside) they hostess didn't even greet me, sorry for the wait.. nothing! Asked if that was all I had order and that was about it. Get my food, not thinking to check b/c it's just fries...Unfortunately the fries where barely warm, cheese hardly melted and the side of ranch that comes with it was not in the bag and that honestly the best part of having these fries. Just disappointing. Once a avid customer on visiting occasion or when I was a resident in Greensboro, now I'm gonna do what I did before.. just ride right passed. 16.00 for some fries and these were NOT worth 16.00. For all this, I should just gotten the $5 side of loaded fries. read more

Smokey Bones - Barbeque Near Me - Greensboro, North Carolina

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