It has been many years since I have been to a Snuffer's. The food is still good. The queso was really good and the burgers were well cooked. I am just not a big fan of thicker burgers any longer. I really prefer smash burgers. The place is still good though and the service was excellent. read more

We love the food. Make no mistake there. We've tried a lot and most is always amazing. But you have to dine in. Because they can't get an order correct. Period! At least dining in you can easily get them to fix their mistakes. Not so easy once you get your food home. If using delivery/carry-out their service is awful! They can't package an order to save a life. We NEVER get the dressing for a salad or the gravy for an item that normally comes with gravy. Order beef nachos and you'll get chicken. There appears to be zero attention to following directions. It's a shame. We really do like their food and the prices aren't out of control like so many restaurants these days. But do not do delivery and if you order carry out check your order before you leave. read more

Connor S and the Management Don't seem to care. Update from May 30th I still have yet to receive reimbursement from this location after poor treatment, disrespect, broken promises and lack luster food. I have sent multiple emails, texts, face book messages and still NOTHING. Am i shocked by this? If a company cares about customers and their experiences some type of response would happen don't you think? Nope- not from anyone or this "Business manager" Connor S - who doesn't seem to be managing at all. I Absolutely loved this place - the atmosphere, the burgers, the cheese fries and the staff were excellent but now? I was in a partially cleaned restaurant with a dirty table, multiple servers, lack luster cold food, poor treatment (depsite calling in advance) and now no response to my request for a partial refund) This should show you all that this establishment doesnt derserve business from you. You want the best but you WON'T get it here. You deserve better.. Go somewhere else read more

The food is very good. Cheddar Fries (cheese covered fries ) originated here and was copied by restaurants. The onion rings are outstanding !! They are introducing and trying out some new on there "NOT SO SECRET SECRET MENU" Burgers are large and are best medium rare. The "Original Chicken Sandwich " is very good as well. For older patrons they brought back SHAKES!! Hoorah!! . The music while not peak Friday hours ( during my visit ) is comfortable making it easier for customers who are wearing hearing aids. The Tvs are all set to sports, not my favorite. WISH LIST bring back Swiss fries, the larger tea and soft drink glasses. NEW ITEMS ARE on the NOT SO SECRET SECRET MENU. Togo boxes are medium sized and is not the standard white divided which never was a good for togo!! The music is 80s and 90s so easy going. Its a Scotty recommendation. read more

Snuffers - New Secret Menu ! - Bars Near Me - Plano, Texas

Just an update as we've not been here in a good bit. The fried pickles & mushrooms app is soooooooooo good. I swear, they have the best ranch dressing anywhere. It definitely puts the apps over the top. I came in thinking I was going to have nachos, but they had a table tent advertising a chopped cheesesteak with either beef or turkey. I went totally out-of-character and got the cheesesteak with turkey. What can I say about it? The bun was amazing. The rest did not even remotely resemble the picture (because when does that ever happen?). It was terribly light on ingredients. It did not feel like I got my money's worth, although the flavor was good. Again, great bun. The thing is, the sweet potato fries and the fried pickles/mushrooms app are enough to keep a smile on my face. Oh, they have frozen margaritas. They are no more than a 5/10 for flavor, but hey, they have frozen margaritas. read more

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I've been going to Snuffers for years. Years! It's been probably a year since I've been though. I tend to order the same thing... The naked chicken tenders and the cheddar fries. It used to be a pretty reliable meal. The fries were great, the usual. The chicken tenders, however, well, I'm not even sure they were chicken. They were so rubbery. They were chicken-like but not good at all. Had one strip and called it a day. read more

Used to go to the original Greenville location in college. Would get nachos, cheddar fries, and a Swiss American burger nearly every time. Came here today- tasted like old times! Still amazing! read more

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The ambience isn't anything fancy, but the food is portioned well for its price. I paid around $15 for my burger and my table split cheese fries. Here's what I thought of the food: Burger: Soft and fluffy brioche bun was the perfect pick to go along with a hearty patty and fresh vegetables. Crispy onion rings brought it all together as a satisfying bite that you'd want from a guilty pleasure burger on a weekend. Fries: Melty Wisconsin Cheddar with an assortments of toppings made this an indulgent dish to have with the burger. These came with ranch so definitely on the heavier side, but satisfying. Service was nice and attentive. I would go here with friends for live sports, cheap brews, and a hearty meal but probably would not go out of way on my own to eat here. read more

Snuffers - The Texas - Bars Near Me - Plano, Texas

The food here is always pretty consistent, which is good. I've tried a few different burgers over the years and all are good. I tried the chicken last visit (burgered out) and it was just ok. I think I'll go back to a burger next visit. I always get the cheese fry's, they are always good. Service last several times has been great, wait staff is on top of their game. The decor could use an update, it's nice inside and it's clean but not much has changed over the years. Overall it's a good value for the money read more

Absolutely always amazing cheese fries with all of the toppings. Such a staple of Snuffer's & a childhood classic. read more

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They make a damn good burger. Onion rings tasted incredible with a batter I haven't seen at any other places. Was able to seat myself with no wait at all. My waitress Keira was just amazing and took very good care of us. Would definitely recommend for a nice lunch or dinner in a pinch. read more

Snuffers - Blue cheese bacon w/ egg and avocado. - Bars Near Me - Plano, Texas

A long time ago, one of the locations was famously "Haunted" so I was a little disappointed that the swinging doors were gone. But the food was delicious and our server was great! read more

Snuffers - Dr. Pepper BBQ Bacon Burger, Cheddar Fries - Large, Cup - Chili, Bacon Burger, $5 margaritas (Happy Hour) - Bars Near Me - Plano, Texas

Not the best. Wont be coming back. The order: 1) Cheese fries with everything - the fries were soggy 2) Fried pickles - the breading was really hard. 3) Buffalo chicken sandwich - not great 4) Classic hamburger - not great The Service was good. read more

****UPDATE What happened Snuffers? Whose idea was it to change the onion rings? They are rubbery and taste terrible, with too much breading. Plus if they have been left under the lights they are disgusting. Please bring back the old recipe!! Downgraded to a 4. -------------- One of the best cheese burgers in the Metroplex. The beef they use is awesome and is always cooked medium. I love the Swiss cheeseburger, and always order the onion strings with a side of ranch. The steak fries are killer too! Chicken strips rock, with cheese fries. Cold beer on tap with an attentive bar staff. Snuffers rocks and you gotta try it! The chicken fried steak is next on the list, but I need to walk 5 mi before or after dinner. read more

This place is still pretty horrible. We usually stop in while shopping around this area and this was the 3rd strike. I do not recommend this place for food! Depending on the waiters and drinks they may have a heavy hand sometimes but that's not consistent either. This time our food sat out too long before it was served and the buns were hard and cheese dried out. The beef was luke warm and my favorite item here was horrible! The loaded fries room temp, cheese was dry and fries were super soggy. We were pretty hungry so ate the burgers regardless but asked for the fries to replaced with a fresh batch that wasn't dry and room temp. The fries were still horrible, all of them were soggy and burned tasting. Basically, will never visit again even with the free meal card they gave us. I give one star because the waitress and manager maybe was very nice. read more

Prices for the cheese fries have went up tremendously smh come on it's fries and cheese! They no longer have a "medium" the half order on the new menu is actually their old small size smh I know "inflation" but damn! read more

Snuffers - Menu - Bars Near Me - Plano, Texas

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I love this place! Food, service, atmosphere! Have a hamburger and enjoy! We came with the meet up group and a lot of moving around, but the waitress handled it very well and was fantastic! read more

Really like going here but last two times in a week apart from each other they were out of red wine. When asked bartender didn't know why just have not had any new supply come in. Someone here really goofed up. read more

Listen I know it's Christmas Eve day and I appreciate anyone working in the service industry. Except when a female bartender has a slight attitude towards a single female sitting at bar. I'm a good tipper have worked in service industry before. I love Snuffer's grilled chicken platter and what I ordered along with an ice tea and lemon. Ice tea arrived and no lemon. Then I have to ask her again for lemon. No lemon. Still waiting and still can't get lemon. I asked for lemon for my broccoli still no lemon. Was just annoying to have to ask more than twice and be met with attitude and still no lemon. I flagged a waitress down and asked for a to go container even tho I wanted to sit and enjoy my hot meal. Most likely won't be back to this location and will continue going to Richardson location. Do better please. Thx read more

Great deals on Uber eats and their fries are to die for. Not so sure about the ambiance but I usually order to go anyways. I'd definitely recommend! read more

The Dr. Pepper bacon burger was absolutely delicious! Our server was also friendly and attentive. The lights above the booth were blinding, but they dimmed them when we asked for less light. Great atmosphere, food and service. read more

They changed the menu lately and the value is gone. Happy hour was not worth it. $5 for "nachos" that was basically 2 tortillas worth of chips with some cold beans we won't be back read more

First, I took a star off for their switch and bait FB ad that was for lunch specials on Tuesday (burger) and Thursday (chicken strips). I went on Thursday for the advertised $10.99 Chicken Strips since I haven't been there for a while. However, the restaurant was unaware of it and was ultimately charged full price. The food was good, but it was just chicken tenders so nothing special. Fries were well seasoned and good as well. Snuffer's has been around forever, and they are very consistently serving good comfort food. I plan on returning but won't go solely for an ad special. Please, if you are going to advertise something it would be a good idea to inform your locations. read more

Food was good ,but had a substandard experience here. Been visiting this location for 3 years now; been visiting Snuffers since it opened the first store. Our server Kat was completely disinterested in us. Did not keep water glasses full. Asked directly and she went to the back instead, so I got up and went to wait station and got the pitcher myself. I asked for chips and salsa before the meal as we were hungry and it came out with the meal. Kat seemed uninterested in her job, not friendly and that it was a chore for her to wait on us. A chubby guy came out to help her and asked me if I needed anything and i said some gravy if possible. His response "yeah its possible? Anythings possible"... I guess he was trying to be funny? This is the worst experience I have ever had at a Snuffers. Asked Kat who trained her. She said the bartender. No manager or GM? No. There was an obvious lack of training here. I am debating ever going back. Bad, unwelcoming vibe in this restaurant. read more

My favorite burger and cheddar cheese fries place and the fried mushrooms are awesome as well. Love the hot sauce and queso too with chips. Loyal 30 plus year customers. read more

Horrible service, Horrible wait time, Horrible food ,..was denied a drink because I hadn't ordered their Horrible food. They refused to serve me because I didn't order their food! read more

I hate to do this, but I have to leave a 1 star. Enough is enough. I've been eating Snuffer's since I was a kid in the 80s and it was my favorite. These store's have gone downhill since Pat Snuffer sold to this El Fenix gang. But this Plano location and its general manager are the worst. After repeated orders being messed up while dining in and ordering out, the general manager says, "you need to just stop eating here." Really...? Not "let me give you what you paid for off the menu." My issues were missing items, not how the food was made either. Beware. Find another option. read more

The new menu is a deal breaker for me . We have visited this Plano location many times but the quality of food and service has gone down gradually. Now that's it's overpriced it's over for me . Chilis makes a better burger and is across the street. read more

Food is made fresh and is really good. Sometimes depending on location service is great, other times not so great. Need to be a bit more clean around seating areas. The wood tables tend to not show The full cleanliness that it needs. Chairs are dirty and walls along benches are disgusting. Really need an overhaul. Benches are not sturdy in some locations read more

First of all, the staff is really nice and approachable. Cheese fries are obviously a hit but let me put y'all onto the onion rings!!! They're on the thinner side so they're super crispy. (The large order comes with more than the picture show but I couldn't wait to take the picture lol) The turkey burger is all around a good choice, too Love the vibe of this place. read more

Snuffers - Onion Rings - Large - Bars Near Me - Plano, Texas

Plano Snuffers...Service was abysmal. Food mediocre at best. The dead crickets outside the door were disgusting... should have taken that as a warning of what waited inside. Sad, as this once was a great lunch place. read more

Excellent service and food. Burger was cooked perfect and the environment was great. Would come back again.

Great meal and service for our first visit. There are lots of burger joints in town and we just never got here before. The meat was cooked just right and the sweet potato fries were hot. Bring your friends and family here for lunch supper and watch lots of sports shows on multiple TVs. Outdoor patio dining available. Check out the interior photos I posted along with burger and fries. read more

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Great update to an old favorite. The new Plano Snuffers is at Park and Preston, near the Chipotle. Parking is ample. Seating offers plenty of choices - booths, at the bar or on the covered patio. Cheese fries are as good as I remember them to be. It says something about how memorable they are since it's been 15 years since I last had them! We ordered a large and it was enough for my husband and I to eat our fill and still take half home. You have 3 size options - order a small if it's just you, a medium if you have two people who want to eat them in one go and a large if you want leftovers or have a large table of snackers. I had the bacon guacamole burger; my husband ordered the monthly special, the Hatch green chile burger. Both were delicious and half a burger was plenty for a meal (especially with cheese fries). Honestly the burger would have been amazing if it was just meat and bun. It was flavored so nicely toppings almost (*almost*) took away from the meaty goodness. By the way, they cook your burger to order. We had medium and it was nicely pink but warm in the middle. There's a good happy hour but be aware only one beer is on special - it's not all draft beers. But for $3 and for a Dos Equis, who am I to complain? All in all it was a great experience. Staff are friendly and helpful. Ask them what their favs are and be willing to eat now and leftovers later! read more

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Only went here because I had a gift card...won't be revisiting. Service was horrible, order was wrong and when I mentioned the order was wrong, he said, "I typed it in right...not sure why they did that." After multiple little issues, including the server telling us that he, "was checked out for the day" because he had been there since 8 and was really only focused on seeing his dad for father's day, I simply just asked for the check. He promptly brought that and wouldn't you know it, didn't even bother to take the wrong order off or to offer to take it off. I would have been happy with the offer and would have probably paid anyway, but to not even have the decency to ask. So I left with a minimal tip, which I never do, and won't be back. Oh, and I should also mention that I had to get up to ask someone if I could have a refill, cup in hand, and she said, "yes ma'am" and then turned away from me...with no refill. WTF? Really...ugh, seriously done. read more

The best chicken strips and chicken sandwiches I ever had. Crispy outside, juicy inside. The strawberry milkshake is very tasty. read more

Snuffers - Strawberry milkshake - Bars Near Me - Plano, Texas

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We had Jaymie today and had great service! She came multiple times to check on us!!! The food was great and will be coming back again!

We love Snuffer's burger special on Tuesdays. Their food, whether it is a special or not, is delicious and priced so customers can come more often. The service is great and especially our server, Jenna. She was friendly, efficient and focused on our needs throughout our dining experience. We recommend Snuffer's to anyone wanting a great, reasonable meal with caring service. A special thanks to the managers on duty. They work right along with the servers/bartender to make everything run perfectly! Susie & Jack read more

Came back to this location with my mom last week we really enjoyed our lunch! We had Jamie as our server, she was very sweet and super helpful! Our food came out pretty quick and it all tasted great. We ordered the cheddar fries, Dr. Pepper Burger and Quesadillas. I would recommend this place for lunch / dinner with friends and family. read more

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Can't believe I visited here again. Last time a year ago it was mediocre and today it had gotten worse. Ordered burger well done and got it medium rare in a cold bun. Burgers and fries shouldn't be that complicated but I guess they are. Service was good but food was less so. read more