I've been a customer here for years, but after this experience I will not be returning…read more During my recent manicure, the manicurist did not properly clean under my nails. I repeatedly asked her to remove the dirt, but she refused and told me to "do it yourself," handing me a manicure stick. I ended up sitting there cleaning my own nails for about five minutes, which was both uncomfortable and unacceptable for a paid service. When I brought this up to the owner, her response was dismissive. She said that "some people like to clean their own nails." I made it clear that I did not want to do that, but the manicurist had refused. Instead of addressing the issue, the owner told me to just pay $15 and that if I was unhappy, I didn't have to leave a tip. After being acustomer for so long, I was shocked by how poorly I was treated. This experience felt disrespectful and unprofessional from start to finish. I would strongly recommend avoiding this place.

Can't wait to go back! Next time I'll post a few pics the lady that did my feet was very nice and…read morethe owner lady was also super nice. And the place was kept clean and it was nice and quiet along with peaceful so I'll definitely be back.

Rushed job, appalling experience! Second time going there and it's just not great! They don't stick…read moreto times and appointments. I asked for a manicure and pedicure and the women leaves me Half way through to go to another customer! Note To Manager: tell your customers what's going on before you start the job!

The lady that was working today oct 9 around 3pm was very rude and not professional. Went in there…read moreto ask how much for gel manicure she literally starts us down like we were in a gun fight, straight up was like, you looking at me?! What do you want!?? You want this??? Just went went in and asked how much for gel manicure....I will never go back there and I will let everyone I know that this place and the lady with glasses is rude and doesn't want to gain anyone's business.

Ombré was done incorrectly, my $70 fill came out all jagged with every nail a different shape and…read morebulbous clumps of gel that were never filed. When we asked why this happened, she said she was "rushing" yet the service took an hour and 15 minutes and no one was waiting make it make sense. Next time I'd rather give my 6 year old niece the $70 to figure it out than go back to any of the "professionals" at this place

beautiful nails. It's just the pricing situation. Do not let them overcharge you when you go to…read morepay. ask them exactly how much it will cost before service. They WILL try and get at least 10-20$ at-least over original price. will not be coming back. I'm upset I didn't realize this before paying. Not a surprise I'm not the only one they did this to.

very friendly and accommodating staff. great service and reasonable prices. repeat customerread more

Great service, never had an issue in the 3+ years I've been going. Everyone is very welcoming when…read moreentering and has a smile on their face.

The spa and the bathrooms are clean although the aesthetic is a little dated. The color palettes…read moreare decent. The techs were very nice. I got a regular pedicure & I loved my service. My friend got an Amazing Nail Concept manicure and a pedi. I want to try the ANC next time.

Since I've been coming to this Salon my nails have been growing and the service is phenomenal. All…read morethe ladies there do great work and I highly recommend them all. I do my nails with the owner and she gets me in and out very fast.

LOVE this place. They just re-opened, and got amazing service from Blanca and Haidey. Gel manicure…read more(thin & natural looking which I love) and amazing pedicure. I'll be a regular customer moving further. Thanks Ladies!

My sister and I went in to get gel pedicures and fill ins. The owner was not in but one of the nail…read moretechs told us, that they where full and couldn't take any pedicures. There was literally 2 people getting something done. The place was not crowded. She was rude when we walked in and didn't greet us. The atmosphere was not welcoming.

Went to this salon for the first time before my birthday trip and it was a huge mistake…read more I showed Sunny two pictures of designs and sunny immediately went to another person and spoke a different language. Based on the pointing and the other person looking at the design on my cell phone, I could tell Sunny was over her head so I then told her, let's go with the easier design. I should have left at that point and that's why I'm writing this review...how does this place have a 4.0 on yelp?! There were several times I tried to tell her she's not doing a good job. She even made me bleed, look at my terribly red cuticles. My nails look nothing like the requested design. After I told her I don't like what she did she looked confused and tried to give me a hand massage. I told her I don't like this and to take the lotion of my hand I'd like to leave. After paying $70 ($40 for gel, $30 for chrome) she asked for a tip...like wrote the word tip on my receipt and circled it. Wild!

Such an excellent pedicure! Very relaxing and customized. Love this nail salon. It's just the…read moreright size, quiet, relaxing, offers a variety of fairly priced services. Also got mani,full set and the skill of all the nail techs at Joy Salon was very good. They created excellent, beautiful yet practical nail style for me which was just what I wanted- but difficult to find technicians who can do it right.

I had a gap period since my last visit, because during COVID they jacked the prices up and the…read moreservice wasn't quite worth the cost. But time came, present day, and I needed the convenience of location so I booked an appointment, which can now only be done online. I booked an appt with Etelvina for Mani and Callus Pedi. I arrived at my appt and was escorted to the back where I recognized no one. The young woman asked a lady at one of the pedi bowls to take me, I quickly let her know I have an appt with Etelvina and it was at that moment she says, "management changed and they are no longer with them." I asked, "when did that happen," woman replies, "yesterday." GTFOH -- I told her, Nobody called to inform me (the customer) that this occurred and give me the option of cancelling or keeping the appt. If I wasnt in such dire need I would have left, which I ended up doing when it came time for the manicure. I was sat at a table with a tray of used tools and nail dust all over. When the woman proceeded to use them of me, abruptly I asked "are those sanitized!" She looked at me like she didn't understand what I was saying; in Korean they must of said something because the front desk lady came over and tried to convince me they were sanitized. Yeah no...I don't think so. They make you keep a mask on, but will use dirty tools used on everybody. Not I. Today was my last visit, emergency or other. Plus when I paid they didn't even have the credit card machine working...Venmo, Zelle or cash (thank god I had cash, which I hardly ever carry).

Absolutely DO NOT waste your money here. They are overpriced for services that most of the women do…read morenot know how to do. I got a gel manicure, and they began to chip FOUR DAYS after. I thought this manicure might not be the best because the nail tech that did my nails did not use the usually "first step" of a gel manicure which is the "activator" - so all my gel nail polish began to peel and chip four days in. Today should have been day 7, and all of my gel nail polish has peeled right off! WASTE OF MONEY AND TIME. Not to mention, my pedicure was a joke for $27, my cuticles are BARELY cut & I haven't gotten a pedicure since before the pandemic. 0/10 - would not recommend!