This hotel sucks. Springs coming through the mattress. Wouldn't recommend this to my worst enemy.

This location was a longtime Marriott, Sonesta has quickly become one of the largest hotel owners in the nation during the pandemic, leveraging many hotel ownership groups inability to make payments on management fees they pay to Sonesta's parent company for services. That's okay. That's business. They put lipstick on pigs which is by itself okay too. But completely ignoring the mildew and black mold on the shower tile is much more than just a step beyond the pale. Utterly appalling. Avoid at all costs. read more

I stayed two nights here. I got a bottom floor room for my dog and I. I paid extra for my dog, which is fine. Everything was ok. The problem I experienced was that many people staying here seemed to be homeless people that were staying on the government's dime. I respect their choices to be homeless, that's not the problem. I spent roughly $200 per night and some of my neighbors were quite strange with odd behaviors, I felt unsafe in the parking area after dark, and you have to PAY FOR PARKING. Many of these odd guests had their dogs with them too, and the rules for dogs is prominently posted, plus you sign an agreement to abide by the hotel's rules for dogs, such as LEASH AT ALL TIMES. One neighbor found it necessary to release her dog when mine walked down the hall, "Because he goes crazy when your dog walks by, is it a male or female?" Me: "What difference does it make? Get your dog off mine! I pay to be here just like you! Get your dog on a leash and under control!" After much kicking this mangy mutt away from my dog while owner just kept yammering at me, I managed to get into my room only to have these weird people continue to stalk my dog. Later at check-out, I spoke to the desk manager about my experience. He stated he knew exactly who I was talking about and offered to move me. I was checking out though. He apologized and said he would talk to the weirdos. Too late, I was out of there. I will not return to this hotel. I prefer to go to a hotel where each guest is a paying, responsible guest. Why do we pay for parking? What a rip off. No breakfast either. But I will stay away regardless. Too many weirdos with questionable behaviors. read more

This hotel is absolutely disgusting. Room is dirty and moldy. My hotel keys didn't work so I had to change them every day. Staff just does not care anymore. Please just spend a little more money to stay at a much better hotel. read more

I would clearly give it a zero if I could. Management is awful. For a business in hospitality, they have no hospitality. No service, no customer service, and they take advantage of their customer. Their phones are down and you can't reach anyone. This is the worst hotel I have ever experienced. Management won't even respond. Do yourself a favor and find something else. It is not worth the headache and if you think your experience will be better... Good luck! read more

We stayed last minute.. we booked the room for 4 people. Arrived to find the room was only prepared for 2. Not enough towels not enough coffee in room no breakfast offered and no blow dryers in rooms. We had to ask housekeeping multiple times for multiple things read more

We stayed at this location with one of our dogs recently and could not have been more happy with the hotel and staff. The rooms were clean, the rates were very reasonable at 160,00 per night for two beds and the facility was perfect for our stay. The staff was so accommodating and the check was fast and easy. There is a 10.00 parking fee but if you compare the rates to other hotels in the area the fee is minor. You can walk to a bunch of restaurants and there is even a movie theater. We will definitely be coming back very soon .. read more

Staff seemed friendly however by far the dirtiest hotel I have ever stayed in. Hair and fingernail trimmings in the shower, floor was damp all three days of our stay causing it to smell horrible also making the pictures on the wall moldy. 100% sure all that was done after the last stay were the beds being made. Two towels were provided for a family of four and room service did not come once to replace them or take out any garbage the entire stay. Tried to cancel however that is against their policy however that is my fault for not checking prior to booking. read more

This used to be our spot to stay every time we came to Camarillo. We stayed there this past weekend and were aware that it was no longer a Marriott owned property but how much could it have changed in a few months?? A lot!! I would not recommend anyone to stay there, regardless of the price!! They hit you with a $10 a day parking fee, Marriott did not do that, but there is parking everywhere, by Snapper Jacks, across the way by the Roxy theater, but not, every guest pays $10 a day, BS!! Then mold in the room, bathroom and thru out, shower had to run for 10 minutes to even get lukewarm water temperature. Ironing board broke first time we used it, didn't get a replacement and iron burned stains into my wife's pants as it was disgusting!! Only thing this place has going for it is the location, quality has went downhill quickly!! read more

Worst hotel I have ever stayed at. Just checked out and found that they charged me daily parking when I did not drive a car here. I rode to the hotel with my daughter. The front hotel clerk said that they automatically charge everyone checking in daily parking. WTF!?!?? I told her that if I had a car to park in their parking lot I would have told them. I told the clerk I will write a bad review on Yelp and she said that is fine. So obviously they don't give a f*ck about their customers. DON'T STAY AT THE SONESTA CAMARILLO!! read more

I felt very secure and safe in a nice environment! For the cost not bad, but then I found out they offer no breakfast and my room had no microwave! Not to mention the cost for parking all to my surprise! The food is good but pricey. Lots of places to eat around it that you can walk too! read more

We had a big family wedding at Maravilla Gardens and all the family stayed at this hotel. We had a wonderful stay; the customer service was great. This is a pet friendly hotel, which I like to see even I didn't bring a pet. The bed was very comfortable and the room very spacious. I don't have a single negative thing to say about Sonesta. read more

Absolutely love this hotel! Staff are excellent and very accommodating. Well maintained and so quiet! You wouldn't even know it was a hotel.

Uhhhh No. The room was "Ok", but the staff really don't seem to care too much about decent customer service. We stayed one night and the morning of we tried to take a shower and there was no hot water. When checking out I had to wave someone down at the front desk because there was no one there and when I finally told them about the hot water situation, the woman said she knew and they were working on it. No apology and and no discount of any kind. Not even an offer of a free coffee for our trouble (honestly, a genuine apology of some sort would have been sufficient). I think not being able to shower at the hotel you are staying at or wash your hands with hot water is kind of a big deal. Spend your money somewhere else. read more

We are staying at this hotel today, our experience has been horrible, they gave us a room that is located next to the door on the north side of the hotel, we talked to change rooms because we could not sleep with so much noise that there is generated at close the door, the solution they gave us was to pay more for the room change, I don't understand why when entering they didn't comment on this detail, I think that's when we could say stay or leave, I'm so upset, we couldn't have a quiet night, today we have to drive again and with such a bad night we had this will be hell.... read more

Exceedingly overpriced for the quality. Do not recommend. It feels like you are staying at a budget hotel and you are most certainly not paying a budget price. The bathrooms are terrible. No hairdryers in the rooms. Not enough towels. No cups for coffee. Hardly any coffee provided. Stay somewhere better for the amount you are going to spend. Sad to see Sonesta taking over so many Marriott locations, particularly if this is the quality of stay they will be providing. read more

Rust on the floor in the bathroom. Recommend t a tetanus shot before visit. Mold on ceiling and peeling paint. Honestly could've dealt with it for the online booking price I received, but I'm never one to support hidden charges so when charged &10/day (and not told) for parking when there's an empty lot from an old theater across the street and the hotel refuses to comp then you lose my repeat business. Businesses need to stop being so petty to the consumer. You would think the directors in charge would learn by now that the best way to lose repeat business is by making your consumer feel used over small charges. Be aware, save $20/weekend and park across ;) read more

So disappointed. Spent a weekend there and it was bad from the begining. If if wasn't for na friends wedding I wouldn't have stayed. First thing, we get to the room and it's not the one I chose. Next, the bathroom sink was covered in,I hope, facial hair. We were move to an "upgrade", which is the room I chose online. There was hair on the bathroom floor and blood on the door. The head board aside Frome being broken have what I can only assume was sex hand and face prints. Thank goodness there were alcohol wipes. Can it get worse? Yes it can. I home and checking my account for the weekend only to find out that they overcharged me. When they "upgraded" us they system also charged is for it. I called and got the difference refunded but why should I have to. Why is there a parking fee if the parking lot is part of a shopping center. Sonesta is not well organized, clean or affordable. Never again. read more

Checked in went smoothly. Booked through hotels.com. Very accommodating. Pool was great could be warmed up but the summer heat made it worth the chill haha. They have corn hole. Room was fantastic. Should've brought my Xbox to play. I'll be signing up for their travel pass. Be back soon. Thanks sonesta select read more

Beautiful hotel, the pool was amazing especially during the hot day. So many restaurants near by amazing view of all the mountains near by. Everyone was so nice, the only downfall were the bedbugs... my partner got so many bites. Overall had an okay experience! read more

Read the fine print! They charge $20 a night to park your car and it's just an open lot-not a secured area. The room was very clean but extremely tiny. Won't be returning read more

This place is a dump. Not a good place for kids, or a wedding. A review elsewhere said the hotel was housing homeless. Hotel is downscale, dirty, and depressing. Room dirty. Filthy bedding with vomit and pee stains, wrinkled and smelly. It looked like bedding hadn't been changed from previous guests. Bathroom was dirty, hair in the shower, and mold on the wall. Water not hot and shower lukewarm which also means bedding and towels maybe not sanitized in hot water? Bed headboard had gross smears. Hallway stank of marijuana and cigarette smoke, and some other putrid smell. People smoke in their rooms which fills hallway. Management allows it. Matches and cigarette butts littered hallway carpet (fire hazard?) Hopefully, smoke alarms are working because in a fire there seems no way out of a room except through hallway (room window didn't open) Noisy, noisy. Hotel is along the freeway. Walls between rooms are paper thin and you can hear what your neighbors say and do, including fighting, hacking up phlegm all night, and barking dog. We were kept up most of the night. Housekeepers chattered in Spanish outside room early in the morning, complaining about work and talking smack about a guest. One of the housekeepers walked around with such an angry expression, yikes! Hotel is not smoke-free. It's smoke-full. People smoking and drinking at entrance doors, and blocking emergency exit, and you and your kids are forced to inhale and walk through a thick haze of pot and cigarette smoke just to exit and enter the hotel. Even the parking lot was smoky with people smoking on balconies. To minimize contact pot highs, smoke-sickness, and smoky clothes, had to race through hotel and jump in car as fast as possible when leaving, and vice-versa when entering. Keep an eye on bill for overcharges. Hotel unresponsive. Very poorly managed. Tried out Sonesta, never again read more