Service was fast. They introduced themselves and repeated the order and asked if there was anything else we needed which I thought was a really cool cause usually people just repeat your order, give you your food, and walk away. The food was great we ordered the pickle fries and a few drinks. read more

I ate here for a lunch and was so surprised at how FAST they had my mobile app order ready, right on time. They forgot 1 of the sauces, but I survived. Also, my drink was purple but I ordered limeade with blue coconut flavor so not sure if it was right. But it was good! Tots super crispy and all food was great. I'd say it's a hidden Sonic gem to try, at least for a weekday lunch. Really friendly staff too! read more

If you come to this location, you can expect to wait AT LEAST an hour to get your food. After 30 minutes of waiting to have your order taken, you start question if the location is even open. If you're short staffed then simply change your hours of operation? Just food for thought. You'll see cars arrive and leave from frustration. We ended up just going to McDonald's. Who would have thought they would have better customer service! DO NOT RECOMMEND THIS LOCATION. read more

Really sonic and you did not notice this was burned this sucks I was craving onion rings and its way to hot to go back and too much traffic! I'm so disappointed Please do a better job read more

Sonic Drive-In - Burned onion rings! - Burgers Near Me - Phoenix, Arizona

Once again...the they charged me for a flavor and the DIDN'T PUT IT IN THE LEMONADE!!! OMG!!! And to make it worse...I ordered ahead, using the APP, it took longer to get my food. I mean, what is the point!!! GET IT TOGETHER!!! So...if I order ahead in the morning, it should be ready by lunch time!!! Please get it together. UGH!!!!!!! read more

Sonic Drive-In - Ordered Strawberry!!! - Burgers Near Me - Phoenix, Arizona

See all

Horrible service. We showed up around 10:40pm and pulled into a stall after waiting about 10 minutes (mind you there were barely any people there) and no one replying we went to the drive through. Once there another 5 minutes of silence just for them to tell us they were no longer accepting orders. I told them we had been waiting at a stall and no one had replied to us and she claimed there were never any calls from the stalls. If you your gonna close your restaurant 30 minutes before your posted closing times to get your staff out by 11 you need to update your times to showcase that. Truly ridiculous read more

Worst customer service, brings the wrong sauces and won't go get me the right ones cuz they are "super busy"

I been waiting for literally over 30 minutes and they never gotten to me people that have been coming before me have gotten their order taken read more

we waited an hour for our ice cream and shake! after 30 minutes of waiting we got out of the car and went up front and turns out they forgot our order and it melted so they had to remake them! then we had to wait another 30 minutes for them to remake them?! terrible service! read more

Joke how is it the last 2 times I've come here for ice they say they are currently not selling ice. Such a joke or maybe it's just lazy ass workers that don't want to fill a bag. read more

Sonic Drive-In - The ice offer. - Burgers Near Me - Phoenix, Arizona

I love this location. The staff here is really friendly and most of their stalls work. A few times that I have gone 1-2 haven't been working. They have tables in the front that are well kept so you can sit there and eat. We order mostly through their app so we can get the half prices slushes and drinks since we never go during happy hour, which is from 2pm-4pm. We usually get our order fast unless we're here during their dinner rush, but even then it's pretty fast service. read more

I learned many years ago that Sonic servers worked for tips like waiters do in any other restaurant. So I try not to come here if I don't have cash for their tips. It's been years since I've been here so my review is only based on today's visit. Three cars were parked when we arrived. Drive-thru was a lot faster than Drive-IN. No issues with speaker/mic. Server was very polite but brought us another car's order at first. They honored 50% off text promo from Sonic. Ordered five Sonic blasts, different flavors. I thought it had more ice cream than a balance of ice-cream and add-in... Snickers, Oreo, Reeses, M&Ms, etc. but everyone enjoyed them and were very pleased. I'd recommend it to anyone but I would suggest ordering in the Drive-thru line instead. read more

See all

I was waiting in the stall for about 20 minutes to be served. I was never contacted decided to go to the drive-through another 10 minutes of waiting and as soon as I spoke with someone that told me to wait what is another five minutes another person responded. I had placed an order and dead silence for another five minutes total don't go to the spot if you're expecting quick and fast food is disappointing and I'll never come back to this location again. read more

Decided to try their new big scoop blast. I ordered a small. About 3/4 of the blast was just vanilla yogurt and nothing mixed in it. Such a waste of $5. I didn't order vanilla ice cream. Get it together. I mixed it best I could. Supposed to be filled with cookie dough pieces and Oreo cookie. read more

Sonic Drive-In - Burgers Near Me - Phoenix, Arizona

We ordered medium pop corn chicken an tater tot's and they had us small on both an also gave me a small bacon burger burnt on the buns and mayo all over the wrap an the cheese was all over the wrap the meat was the biggest thing an a piece of lettuce hanging off it I've never gotten a order like this from any other sonic smh read more

Sonic Drive-In - Burgers Near Me - Phoenix, Arizona

If I could give them no stars I would. Been here waiting for over an hour and they haven't even taken our order. Been told they are short staffed to their system went down. Come on if your going to lie get your story straight. People who came and order after we came got their order taken before us. Was told that someone would come but eff you guys read more

Literally the worst Sonic I've ever came across. 1.) There damn customer service sucks 2. They never get any of my orders correct 3. The Manager wants to laugh over the intercoms when I ask her why she has me waiting over 10 minutes for some damn syrup they forgot to put in my bag of food. DON'T WASTE YOUR MONEY HERE read more

I came here on a night where I was craving frozen yogurt. Sadly they didn't have any and I had to settle with fucking lemonade slush pretty trash but the workers are chill as fuck. If they had frozen yogurt would be 5/5. read more

This used to be my go to sonic, until they started making their own versions of the menu items. Every single time I order, there's something wrong with it. Don't worry, you're just paying full price for an Ice cream blast that only has 3 crumb pieces of oreo. Nothing is ever mixed in correctly with shakes/blasts and the actual food tastes days old. read more

Just got dinner at sonic. There burgers are great. Deserts, outstanding. Why was there Sunday 5.00 special chicken petrified and inedible? This is Sunday people! We got chili cheese fries. We ordered LARGE. We got small, in a large container. Rip off. Only reason you do t get 1 star is the bbq bourbon chicken was pretty good. read more

Sonic Drive-In - Rip off, suppose to be large. You tell me? Small in a large container! - Burgers Near Me - Phoenix, Arizona

Currently sitting at the drive thru waiting to place my order. It's now been about 10 minutes I called the location to get someone on the line and was told there was on person taking orders I'd be helped shortly. About 5 minutes later Johnny L whom I spoke with advised the speaker wasn't working and wanted to take my order. I only wanted two Cherry Limeades which I was told there carbonated drink were available. How is this business even running. I would rate this experience 0 if I could. read more

I came in and spent 48$ and change. I they had got my order wrong but I did not catch it when they read it back. But I got home and the food the was read off was not in the bag.. shame on me for not Checking.. But my fiancé called and spoke to Tyler and I came back and picked up the rest of my food and he gave me a free tots and a large drink I appreciate Tyler because he fixed my order and brought it out to me properly.. Management gets five stars but the people who are checking the food before it comes out needs to check a little more better read more

Make it available to add another order once placed on the app. Make it a priority when your order isn't delivered completely to get what's missing. Been waiting for 30 minutes now and still haven't received the reminder of my order, they come out and tell me they ran out of Chicken slingers after waiting for 30 minutes. Check #57193. read more

Just got home from ordering 3 sundaes, one chocolate shake with Oreos and a chocolate chip cookie dough blast.. the Blast had a few cookie dough on top none mixes in the ice cream.. my shake has all Oreos on the bottom in one clump and sundaes where just ice cream with lil go no chocolate and one cheery .. read more

AVOID THIS SONIC. I've never written a Yelp review before but I feel I have to. Over the course of a few months I've gone to this sonic 3 times. Each time they've screwed up reading back my order and I would have to re tell them multiple times. Then I'd get my food and it would be entirely incorrect. Every. Single. Time. Since this has happened over the span of a few months it makes me think this is a managerial issue. They also don't answer their phone so if you want to bring up any complaints or compliments you have to drive over there and ask but most likely get turned down. AVOID THIS SONIC. read more

The sonic was not open for business / no one responded to me at the drive-thru at 620am. I waited until 633am and even knocked on their front door. The hours of operation state 6am-11pm ? The music was playing, but no one seemed to be there?! Very disappointed ! Apparently they don't want my money! read more

Sonic Drive-In - Burgers Near Me - Phoenix, Arizona

It takes a long time to make the drinks like 20 mins every time I like it but it wod be nice if thay wher quick and if the inployis we a lil nicer read more

The family and i went out for a late night treat and had the best service from the friendly Joseph.....the wait wasnt long at all, he brought out our order with a smile! Unfortunately my ice cream wasnt quite what i ordered......so Joseph went back still with a smile to fix it, was even nice enough to let us keep the ice cream that was a mistake....with all that said Joseph made our late night run well worth it! Thank u Joseph u were awesome! read more

Worst place to buy blasts ....spent 20 on 4 blasts only to find when we got home that majority of the blast is plain vanilla ice cream the ingredients were only mixed in at the very top of the cup over 3/4 of it was plain ice cream ...i ordered a resses blast and it had oreos mixed in with it...yuck also my boyfriend got a carmel brownie and that blast had no carmel I mean seriously how can u miss that main ingredient ????...very disapointed ...defiantly got ripped off here...and definitely recommend not to waste your money here . read more

My coney hot dog had no chili and are fries had old ass grease that's why I hate eating around here please improve your sonic

Service seems good. Came because the one review was 5 stars. The Speaker system is very staticky so hard to hear and hurts your ears trying to listen. Only reason I am not giving 5 stars. Quick and accurate service. When delivering the girl notice my root bear float wasn't blended so she took it back to fix it. Nice attention to detail. read more

This place a is great place to go great service the employees are nice and respectful. You will love it here once you go.