The only reason I am giving this 5 stars instead of 2 is because of Brayden. There was something wrong w the intercom system and we had been waiting for 40 minutes to have our order taken. Brayden saw we were upset and came to take our order manually, he was apologizing and offered us a free drink. While 3 other employees were sitting at a table on break he was not only being extremely helpful but when he was delivering to other cars he was just happy! On a night where they were so busy and it would have been easy to be stressed he did everything he could to not only help but be helpful with a smile. He knows customer service and he save what was a negative experience. Food is decent, the wait was horrendous, but once he brought our food both my husband and I commented how hard he was working! read more

Ordered 3 drinks and a French fries and popcorn chicken for $32 and waited 50 minutes. Food wasn't even hot. Drive thru was semi busy so went to the car ports where not many were full. People got there after me got their orders before me. Never going back read more

They'll charge you for water and not tell you. Why would anyone pay for sink water? I would understand if it was water sent from Fiji. But no just regular sink water read more

This review is coming from someone who grew up in Louisiana and frequently visited Sonic's in all the surrounding states. This sonic is TERRIBLE. It's a real shame to the sonic name. We didn't order over the screen/kiosk, instead someone came out and took our order on a cardboard box. She seemed like she either had a lot on her mind or was extremely overworked. She took our order- did not repeat back and we got no confirmation of it. She proceeded inside then the total popped up on our screen/kiosk for us to pay. It took awhile to get our food and it was wrong. What she input was not correct. The sizes were incorrect, the sauce on the chicken was incorrect. The food was all around terrible and so was my cherry limeade. I would say this mess up was hit or miss but obv not based on these reviews. I am also unsure what the problem is as there was MANY employees there. When we first arrived there was about 5 employees outside chilling and others were inside working. Before we got our food they had all went inside and there still seemed to be a back up there. Overall, stay away. This sonic sucks! If you are ever in Louisiana/Mississippi/Arkansas, give Sonic a try! read more

We go every week and found out yesterday the Chicago dog is gone. No need to go back. Very disappointed!

This is the best Sonic's. Fast food, professionalism, service in a timely manner and food is great. Only once did they ever mess up my drink and someone came out less than 2 minutes to replace my drink for me. Very kind place. People working here are college students. read more

I only get the frozen drinks here, the service is sooooo sloooowwww. Not sure how they are still in business, you could be the only one in the drive thru and you would still have to wait, its a great atmosphere if you love peace and quiet because it doesn't look like anyone is working. But wait theres more, already pulled up an a car is waiting in front of you, triple the amount of excess time just to even get up and order, not sure who is running the show but the organization of time may need to be addressed. ?? I dont know just my two cents. read more

Seeing people reviews now I understand Sonic manager y'all need to step it up We waited for 30 mins in the car port with no food and every time we would push the button then same girl would say "let me check on the order" ..... finally we went on the drive thru and gave us some free melted ice cream .. made the remake it .. read more

Hey Yelpers! First Visit: Wednesday, May27 Honestly so upset about my order. We waited about 20 minutes in the drive through for our order. Food: Very disappointed, I ordered an Oreo milkshake with Reese pieces, and cookie dough. My boyfriend ordering an Oreo cheesecake milkshake. We did not receive what we ordered at all! We both received plain Oreo shakes. Both shakes had very very light amount of Oreo pieces... I called to speak to the MOD, his name is MICHAEL. I explained what happened and he said to come back for two free shakes to make up for the mistakes. Second Visit: Saturday, May 30 We spoke to a lady at the window and explained that MICHAEL said we can come back for shakes. We ordered the same two shakes we wanted the first time (Shake with cookie dough, Oreo, and Reese Pieces, and then one Oreo cheesecake). The lady we spoke to was very nice before we mentioned what happened. Suddenly, a change of attitude when we requested our free shakes. We also ordered some food as well: mozzarella sticks with ranch and marinara, and wings. Shakes: Well at least they got the Oreo Cheesecake Shake right. My shake they did not get right once again. This time they gave me a shake with cookie dough and Reese cups. I specifically asked for Reese pieces, OREOS, and cookie dough. If they did not have Reese pieces, they should've informed me. There was absolutely NO OREOS in my shake at all. VERY DISAPPOINTED, will never be going back. Food: Food was warm and good. But they did not give us the marinara and ranch that we requested. Parking: Yes Staff: Not professional Will I go back: Never will and never recommending to anyone. read more

See all

Decided to update my review but they don't allow zero stars. This place continues to disappoint. I honestly don't know why I return. I order through the app so that it speeds up the process but service is awful. There is a sign that states we are under staffed so please be considerate. I get it. All places are understaffed. It's the service that disappoints. Half of the employees strongly dislike their jobs. No smiles and just miserable. I feel bad for them. This place needs some TLC and employees that enjoy what they do. I've only had a couple that smile since my last review 4 years ago. Management needs to step up. read more

Waited 20 minutes in the car park. And employee asked us to wait to order food 3 times and never actually took out order. Cars came and left and we were still waiting. When asked the last time to order. The employee asked what we were waiting for and never too our order We left without food read more

In the past, Sonic has been great. I happen to love me some fresh, hot tots. Add a corn dog and I am happy as heck. Today's visit went extremely the opposite. The tots were barely warm at all. The corn dog had obviously been re-cooked at least once and likely twice as it was more-or-less inedible. I had a few bites and tossed it in the garbage along with 75% of the tots in my order. My SO's hamburger wasn't made as requested and 90 minutes later, I find myself on the toilet with the runs. Obviously food poisoning. The signs posted all over the place mentioned that they are understaffed. They need better management and training. I'm not so sure I'll ever return. read more

My BLT toaster. Don't need to really say anymore. You get my drift. Just look at photo. read more

Sonic Drive-In - BLT toaster eh???? More like LT toaster! - Burgers Near Me - Santee, California

Standing at over 6'3, my guest relations officer had to stoop to the window,as he took my measly order, service with pride my.brother Isaiah was kind coirteous and professional throughout. Take pride In him read more

Ordered Uber eats. I got the bacon breakfast burrito meal, the burrito was cold and seemed to be missing half the ingredients I have ordered this many times and it's usually 3x the size. The tots were excellent but only half full as was my cherry vanilla coke. I like Sonic and this location usually has really excellent quality food and service I hope this was a one time occurrence. read more

Slowest place on earth. I sat at the stall for 10 mins pressing the button 3 times while I watched the drive through line keeping going. Faster service at a sit down restaurant. read more

If I could give a -10 star, I would. The service is the worst in ANY KIND OF BUSINESS I've ever encountered, and I'm 63 years old! The positive is I became very angry and complained to a "manager" who asked "how can we make this right for you?" I asked for an ice cream slushy and he said it was on the house. I would give him a +10, and Sonic service (every time I come here) a -10. read more

Huge selection of desserts. I love the burgers here. Great spot to eat if you don't feel like getting out of the truck read more

Sonic Drive-In - Drink menu - Burgers Near Me - Santee, California

See all

Good customer service. Food came out in a timely manner. They could do better with the food. Everything me and my fiancé ordered was cold and onion rings are way to sweet. And of course the atmosphere is what is what it is. Not much they can do since it is a drive through so they are good on that. read more

We order our food and 20 mins past. I went to drive thru and asked about my order, still had to wait like 5 more mins. I don't know what the night crew was doing but it wasn't working. Also didn't give me a fork with my chili cheese coney. I worked at Sonic before and this was by far the the worst one I've been to! If I could give half a star I would. read more

Horrible Service and the wait times are even worse. Does only 1 person work here? If they do, they take a lot of break time ! Do better

Just waited in stall #18 for 50 minutes had them check on our food twice. No food came. We left. I'd recommend using their drive thru because at least they can't ignore you when you drive up to the window. read more

This is the second time I have been to this location and it's the worse BY FAR! The staff does not listen the quality of food/drinks is awful! That location is absolutely disgusting and filthy and should be shut down immediately!! Yesterday I went and got two items a LARGE slushy and Medium Reese's shake. When I got to the window I was given a small slush and when I asked if that was a small the girl at the window gave me a new one on my way home I notice that my shake had no Reese's cups in it so I had to drive back and get a new one. This place is run by children (I get it, it's fast food but train your staff accordingly!!) I will definitely be taking this complaint further because this place needs to be redone with the staffing TRASH TRASH TRASH!! read more

This sonic is amazing, Chris is the best worker they have. She's nice and amazing and very helpful :) Alexis and Anna are also so very wonderful and nice and all the workers are friendly and welcoming. The food is also very good especially the wraps (u should try them) this sonic deserves better reviews than it gets read more

Excellent Customer service from Sophia and (Andrew or Matthew I forgot his name but I think it's one of those) food was delicious and had no problems :) read more

Sonic Drive-In - Burgers Near Me - Santee, California

Great lemonade terrible service. Beware that it will take 10 times as long compared to any other drive thru place even for 1 drink! I honestly don't know how they are still in business read more

Came here with my kids and bought something that was 10 bucks and they charged me another 20 dollars for tax and "bad attitude". DO NOT COME HERE. DO NOT RECOMMEND GOING TO THIS PLACE. Me and my kids were dissatisfied. read more

So today I ordered my meal on the app and waited ,no biggy. Then this male server comes to my window,curly short hair,small, he just impatiently gives me drinks all at once I'm trying to put them down, this dude is like so annoyed. All I did was order on the app. But if you're going to keep someone as rude as that working why not just keep them in the kitchen away from customers???? Like why should I have to deal w him everytime with him always having the worst attitude???? I'm tired of it. read more

See all

Seems like there's a love/hate relationship between this place and its Yelp customers... First time I had sonic was actually while in Arizona. So this location is pretty typical. You pull into one of the stalls, check out the menu and push the button when you're ready to order. Food is then brought out to your car, but there's also a drive thru option. The kids working here were friendly. The food does take a few minutes to come out though. the food here is obviously oily and salty, like any fast food spot.. And their cheese burger reminded me a little of what you would get at jack in the box. I tried tasted my husbands chicken sandwich, and it was pretty good. A pretty large piece of breaded white meat chicken, a soft thick bun, bacon and everything else.. I'm a fan of their onion rings. Crunchy, it has a sweet taste to it. I've gotten their chili cheese tator tots, I like it too.. So yea, if you're feeling some old school food like the above mentioned, or hot dogs and corn dogs, this place is worth trying.. They also have milkshakes, Malts, slushies with a huge selection of flavors. I like getting a strawberry limeade slush. It's pretty sweet, but give it a little stir and a couple minutes to mellow out and it's pretty good. read more

Sonic Drive-In - Chicago dog - Burgers Near Me - Santee, California

See all

Waited 30 minutes for a simple order and received a MOLDY HOT DOG BUN. Fully blue molded in the middle and burnt (probably to disguise it)... image attached. Avoid this place at all costs, truly disgusting and dangerous food being served here. read more

Sonic Drive-In - Moldy hot dog bun. - Burgers Near Me - Santee, California

See all

Gave me the wrong milkshake when all we ordered was milkshakes. annoyed as I don't like chocolate with Oreo. I ordered cake batter. read more

Sonic Drive-In - Receipt - Burgers Near Me - Santee, California

See all

Cherry Limeade, yum! Roller skating car hops, fun. No food. Bubble guts. read more

Sonic Drive-In - Burgers Near Me - Santee, California

Every time I come to this sonic Katie brings my order out and she is the best. My friends and I ordered 4 separate orders to a stall one time and she brought each one out with a smile and made sure we had everything we needed each time. read more

The chicken sandwich I ordered was rather gross looking and seemingly old. Recently their cherry limeade has been nasty too. I'm really disappointed, because I used to love the limeade, now it's just like a hint of cherry and no lime. read more

Sonic Drive-In - #10 Classic Chicken Sandwich - Burgers Near Me - Santee, California

So I've always wanted to go to Sonic because the commercials constantly lure me in. But it wasn't until today that I actually went to go try it. The cool thing about this place is that there is a parking lot with a menu and speaker box for each space - you could either eat in your car, or eat outside. No, there is no seating area inside the establishment, but that's what makes this place different! Also, it IS the "Sonic Drive-In". Anyway... You could order from the inside of your car to your own "personal" worker, and if you have card (only, I believe?) you can pay right then and there at the menu/speaker box that you just ordered from. In less than 5 minutes it probably was, the food was delivered by some guy on his rollerblades. He was really friendly. Another woman, shortly after, asked if anything was needed, as well. The food was amazing. A chili cheese dog with onion rings and a strawberry mango slush. It was inexpensive, too. By the way, that certain slush combination is to die for. The commercial always portrays these slushes as these perfect drinks, and they are, in fact, perfect. A trip well worth it! read more

Sonic Drive-In - Burgers Near Me - Santee, California

I stopped by here to try their Chicago Dog and tator-tots for dinner. I was a little confused how to order at first. I did not want to eat in my car because my car does not need anymore food crumbs than it already has So, I went to order at the talking box. (http://www.yelp.com/biz_photos/ufUSJNhQLMtfcmwFgO4H_Q?select=q80tEbVuqc04W1efqaw7aw) This was a weird experience because I normally talk to boxes when I am hallucinating or something, but the sign said I had to push the magic red button if I wanted to order food. So, I did and a friendly slightly exotic voice came out of the magic box. I ordered my food and I was told told to have a seat out in the patio. Apparently, there is no inside seating at this place. Well, about 5 minutes later, probably sooner than that, this girl on roller blades came out with my food. I gave $5 bucks and she gave me back a few quarters and I was ready to dig in. She was friendly and smiley. The tator-tots were awesome. They were surprisingly light for a fried food. The outside were a light brown crunchy texture, while the inside were light and fluffy. They had just the right amount of salt on them. Great tots. (http://www.yelp.com/biz_photos/ufUSJNhQLMtfcmwFgO4H_Q?select=iKUiIOleaBbdSD6YkzF_xA) The Chicago dog was very good too. The all beef dog was very tasty. The fixing, the pickle, tomatoes, onions, mustard, simply took the dog over the top. The poppy seed bun it came on was very moist and warm. I was just very disappointed when the while thing was over. (http://www.yelp.com/biz_photos/ufUSJNhQLMtfcmwFgO4H_Q?select=IHNU4H_Q1vndg_jDFr0rzQ) Even with their quirky type of ordering process, the place had very good service. I hope more of these open up around San Diego with their magic boxes. read more

See all

Well, my review is a single star based on the fact that right now this is not really FAST food. Drove up there at 8:30pm and ran into the famous "staging area" and it was about 30-35 cars deep and was told it was about a 90 minute wait. Hrm. I don't think so. So, right now I can't review it on the food part until the hype dies down. read more

Sonic Drive-In - Burgers Near Me - Santee, California

They literally were incapable of getting my order correct. This is the 2nd time in a row I've been there that they messed up my order too. After I'd been there over half an hour, the supervisor refused to even speak with me about trying to make it right. All I wanted was a double cheeseburger with only cheese, lettuce, and tomato on it... Shouldn't have been that hard. The last time they tried to remake it I even handed the receipt back to them so they could see what it was supposed to be... And it was still wrong. And when my wife called they claimed they made it how it was on the receipt, but the receipt says it right, they just made it wrong... Again. How does a supervisor refuse to even speak to the customer at all in a situation like this??? At least corporate handled it well when I called and gave me coupons for a couple free things next time. Unfortunately to use them I'll have to drive 22 minutes each way to go to the next closest location, because after 2 experiences in a row of messed up orders, and their unbelievably bad customer service, no way am I ever going back to this location. read more

Last week I ordered items online that required a beverage tray for transporting. When I arrived for pickup I was advised that they were out of beverage trays. A week later I returned for a drive through order. After I placed my order I was told they were out of beverage trays. I cancelled my order. Is this problem bad management or is this Sonic closing ? I drove to a nearby fast food business. They had ample beverage holders. read more

Honestly they have a bunch dumbasses working here !! EVERY MF SINGLE TIME I COME THEY CAN NEVER GET MY ORDER RIGHT !!!!! They never put my add ons ( lemon wedge, fruit, bursting bubbles etc... And sometimes they forget my food too like wtf ! I always have to call them back and make them re do it. How hard can it be. Do your fucking job RIGHT ! read more

Sonic Drive-In - Yay ! (: - Burgers Near Me - Santee, California