I hired sound plumbing to install new pipes for a bathroom I was building on my second floor. They were incredible to work with. Kevin was a helpful collaborator who worked around my DIY project and even gave me ideas on how to make it better. They were transparent about their pricing and worked with me to come out under their original estimate. All the people I interacted with were helpful, charming, and took the time to explain things with me. 5/5 would work with them again. Great small business read more

Unfortunately, after several voice mails and a conversation over the phone I couldn't even get Kevin from Sound Plumbing to 1) understand what my problem was or 2) be interested enough to come out to provide an estimate (for a job that likely pays over $1k). In my book, that equals Fail. I will certainly not waste more time in the future by trying to contact this company. read more

I love the idiot that gave Sound Plumbing one star. You can't make everyone happy I guess. Especially that moron. You should read the rest of his reviews, that guy wouldn't give 5 starts to his grandma for a home cooked meal Good thing I took that dip wads review with a grain of salt. I have hired Kevin for some smaller demo projects of my old bathroom and kitchen. I will be hiring him for the trim portion of my said kitchen and the new bathroom that I intend on installing in the near future. I'm in the skilled trades like Kevin and I know for a fact you can't find much better of a craftsman or a more honest and down to earth guy. I'll refer him to everyone I know needing a plumber. read more

Called for a routine toilet fix, had to come back twice because it was being finicky, but came back in the same day without extra charge. Even showed me around my house in terms of water main shut-off, tutorial of my homes plumbing, etc. A+ service, and price was reasonable, will use again instead of trying to fix the toilet myself and making it worse off than it was! read more

Excellent service, saved us a ton of money by helping us navigate getting a replacement part that was covered, excellent service all around. And genuinely nice people to work with! read more

Finally I have found a plumber that I can trust. I needed a saddle valve replaced. They responded and scheduled quickly and then completed the job in less time than they estimated. I had a different plumber replace a saddle valve in the recent past that cost me hundreds more! read more

I used Sound Plumbing to inspect the plumbing at a property I was buying. They did a thorough job, scoped the sewer with a camera and checked all the accessible pipes and insured me everything was in good shape. I would use them again. read more

Great service so far. Asked them out late to fix a shower and said they could come back to care of a few other issues but they just took care of pretty much everything. Guys were efficient, courteous and appeared to do good work. read more

Awesome experience with Kevin and Mario! My hot water heater went out and I called a few plumbers, having to leave voicemails for each. Called Sound Plumbing and Kevin answered the phone, asked me some questions and was able to diagnose the issue. He came out within a few hours, cleaned the flame sensor and the water heater started working again. Unfortunately, it went out again after an hour, so the next morning he sent Mario who wound up calling GE tech support to determine what to do. I was able to order the part and Kevin instructed me on how to install it myself. It has been several days and it's still running, but when it's time to replace, I will definitely call Kevin. read more

Our management company has always been extremely satisfied with Sound Plumbing's service. They are quick to respond and extremely experienced with all plumbing matters. The Sound team is friendly, communicative, and very expert. read more

I arranged everything over a couple of quick text messages, which is IMHO just the best and most relaxed way to set up appointments. Neil showed up next day promptly at the agreed upon time window and quickly identified and solved the problem, he was in and out in less than an hour. No upcharge, no random 'gotcha' surprise issues. Just straightforward service and good vibes all around. Got my invoice within 1-2 hours of the appointment, paid online, and that was that. Would definitely hire them again. read more

Sound was prompt and fixed a broken external faucet that had been leaking for a while. Everyone was very friendly and pricing was fair. Uneventful; just how I like it. Thanks guys. read more

Mid-kitchen remodel, I realized I needed the gas line to my stove moved about a foot to accommodate new cabinets. I contacted four different plumbers who quoted me a minimum of $400 to do what I knew would be less than an hour's worth of work. When I contacted Sound Plumbing, Debbie told me they charge by the hour, and the job I was asking for would be two hours max. All in all, it took an hour and a half, and they prorated the half hour on my invoice. The work was top notch. Now I know who I'll go to if I need any other plumbing done. read more

I should have reviewed this a long time ago - my disposal started leaking under my sink...I posted on yelp for quotes or people that would be interested in my neighborhood for this small job. I got a few responses but Sound got back to me right away and was able to come the next day. He offered to bring a comparable disposal or if I opted to get my own he would install. I let him do it all. Not only did he come and do the work fast and efficient - he also fixed the pressure on my sink that has boggled my mind since I've lived here. Great guy - highly recommended. read more

I called regarding a leaking pvc pipe under my kitchen sink. Debbie was able to get Neil over within 20 minutes after my call. Issue was fixed within 15 minutes! Great plumber and company. Thanks!! read more

Had a pretty major clog in my house kitchen sink drain. Not going to lie, this stressed me out for two days straight, as I was thinking that it was a major project involving pipe replacement etc. Sound plumbing guys agreed to take the job the next day and cleared the clog in less than 30 minutes. Great job, fair prices, great customer service. Would recommend to anyone who needs their plumbing work done right. read more

Our sink backed up in the middle of COVID lock down - these guys came quick, well prepared and got everything working well! They were dressed in protective gear, and had us open doors / gates for an easy, no-contact fix! Thanks gentlemen -will be calling you for our next plumbing needs! read more

Sound Plumbing sent someone within hours of our request for service. Mitch was able to get our problem resolved quickly and efficiently. He was also very knowledgeable and didn't mind me asking a lot of questions. I would definitely use them again in the future. read more

During the cold weather we had a pipe burst. While they were very busy due to the high volume of pipe bursts in the city, they were extremely late in making our appointment. We weren't given an estimate to fix the issue and instead were sent a $400 bill to stop the leak. What we late learned was that the plumber didn't even re attach the pipes so that we could use our washer and dryer. Net net, we had a late plumber, a $400 charge to stop a leak and not even fix it. Not recommended until your issue is not urgent and you receive a firm quote beforehand. read more

Did a fair job on some simple plumbing repairs. Way too expensive though. You can find just as good of plumbers elsewhere for cheaper, which is my plan. They did make mistakes on some very simple stuff. If I didn't catch it, they would have had to come back out again. Also, didn't have a simple part (a cartridge) for fixing a leak from sink. Not sure if it's common not to have parts like that readily available but would seem smart to do so. Thus, had to make time for plumbers to come out twice and their hours are very limited. They don't work after 4:00 PM or weekends. Doesn't fit my schedule too well. Must say workers and appointment scheduler were all very polite, pleasant, and attentive. read more

I'm a GC doing kitchen and bath remodels in the city of Chicago and I was very impressed with the work Sound Plumbing did for one of our Kitchen remodels. I've worked with many plumbers and the level of professionalism, service, and care this team brought to the job site was among the best. They will be my first call for future estimates. I would gladly recommend tSound Plumbing to any homeowner or contractor looking for plumbing services. read more

Oh jeez, just reminded that my last review for Sound Plumbing was 7 years ago. Yes, I'm a negligent homeowner. Kevin came out and rodded/cleaned out our main stack, out to the street, pulling out beginnings of tree's. Already put in a calendar reminder. Again, awesome communication from scheduling options to what is going on and what needs to be done. Thanks Kevin/Sound Plumbing! read more

While this wasn't a perfect experience, I was happy with Sound Plumbing. Originally I sent a picture of the cast iron flange in a guest bath I needed repaired and they gave me a quote. When it came time for my appointment, they called and asked if they could come an hour early. I rearranged my day to accommodate... then waited half an hour past the earlier time they were supposed to come. But when they did show up, the guys were friendly and professional. Got straight to work. Being nice to my overly-friendly dog made up for the lateness. They installed a new flange, and it was so well done we joked about not setting the toilet at all so I could just show guests the flange. However they did slightly chip the tile, and if anyone looks closely enough the chip is visible even with the toilet installed. Then I got the bill, which was almost 3x as much as I was quoted. At no point was I informed about the cost going up so much. The owner did review the bill for me, explained why it had been more than expected, and brought the price down to meet me somewhere in the middle. Ultimately the work was as beautiful as a closet flange can be and these guys are clearly good at what they do. And I completely understand that a cast-iron flange in a 100 year old building gave them more trouble than your average repair. I would probably even use Sound Plumbing again, because the guys were great. But I have to dock a star for asking me to rearrange my day to show up early, then not showing up much earlier. And for the fact that no one told me either before, during, or after the repair that it was going to cost so much more than I'd been quoted, until I got the bill. I really appreciate the owner working with me on the cost, but I feel like you should be warned at some point if the bill is going to be more than 10-20% over. And DEFINITELY if it's going to be 300% of the quote. read more

These guys are legit! We were experiencing issues after a remodel where we weren't getting any cold water. Kevin and his team were very thorough and was able to locate the issue. Unfortunately we had to cut some walls and break down some tile, but Kevin was able to fix it in little time. I would certainly recommend Sound Plumbing! They are really efficient, effective and very affordable! Thank you!! read more

I've worked with Sound Plumbing on a number of occasions and have had nothing but positive experiences. Their 5 stars are well deserved. Everyone I've interacted with has been professional, courteous and most importantly competent. They're efficient while still taking the time to explain what they're doing and why. The pricing was competitive when I first hired them to replace a hot water heater and it's refreshing to have someone I can rely on whenever a plumbing issues arises. I cannot recommend Sound Plumbing enough. If everyone operated like they do, we wouldn't need to depend on Yelp to find good help. read more

I have used these guys three separate times (including 2 emergency plumbing issues) and they have been fantastic. Each time I have called and left a message, heard back immediately and someone has arrived at our door step within the hour. Guys are friendly, knowledgable and reasonably priced. Very trust worthy. They have fixed a toilet that had been leaking water all over the floor, replaced a kitchen faucet, repaired a running toilet and a shower handle. We haven't had any problems since. read more

I was recommended Sound Plumbing and I couldn't be happier. Kevin was incredibly helpful and gave me a "good, better, best" scenarios for the job we asked of him. Unbelievably professional, and they did the work thoroughly, explained every step of the way, and were cordial the entire time they were here. Very competitive pricing, and I would HIGHLY recommend them to anyone looking to get some pipe work done. read more

Yelp was right again!!! I read the reviews and really preferred someone in the "hood". I saw the positive reviews for Kevin and gave him a call. When I called, he was driving. He went out of his way to pull over to listen to my issue and make plans to come and look at my plumbing problem. We planned for the next day as my issues was a slow leak and not an emergency. He was great to talk with, did not make me feel rushed, listened to my issues and graciously offered to come and look at the problem. He showed up on time and, in fact, he was here early. He looked at the problem, identified the unique challenges of the tight space he had to work in. Before he got deep into the repair, we discussed an estimated price, barring any majors issues. He performed the work and actually went so far as to make an added enhancement. (My copper pipe was touching a galvanized metal air duct. He fixed the leak and also rerouted the pipe about 2 inches so it would no longer touch the duct and potentially corrode the "less noble metal".) The repair went as planned and the cost was what he originally quoted, with no surprises. He supplied the parts and did a very neat and clean job on the solder joints. In fact, his work looks MUCH better than the original developer's work. Ultimately, the price was very fair and I cannot be more happy with the job Kevin performed. I would HIGHLY recommend him to others looking for the right person for the job at a fair price. read more

Kevin fix my clogged bathtub and was wonderful! He was flexible with my schedule, called to check in before he arrived and showed up right on time. He even checked the rest of the plumbing in my bathroom and tightened/fixed a few things that needed adjustment. I would recommend him to anyone. Thanks Kevin! read more

Sound Plumbing is the best! Anytime we have an issue (and we bough a house with some issues...) they come out quickly and solve it efficiently. They have also enhanced our home with a few projects to add water and gas to outdoor spaces. They leave the house very clean, accurately and fairly quote the work and are always friendly and helpful. read more

Very impressed with the high level of professionalism and the end product. Both Kevin and Moe were willing to work during the middle of the night to get the job done. Kevin also maintained an open line of communication with the flooring guy who also was sharing the work on the project. The cliché that its hard to find good help is notwithstanding with Sound Plumbing - my staff & I are delighted with the high quality and craftsmanship. read more

Kevin is a amazing. He's helped us a few times with plumbing tragedies. When we first called him to figure out why our washing machine wasn't draining he fixed the problem and rerouted the mess of pipes under our sink in a more efficient way. He's done some other work for us, always friendly, and always reasonably priced. He responds quickly and always tries to work us into his schedule whenever we have an emergency. He's a great find. read more

Great, knowledgeable, honest, polite, reasonable service! What else can you ask for? Will definitely use them again.

Kevin and his guys are too notch . We had to have our tankless water heater replaced only after 4 years . My Husband did all the research and coordinating . Kevin gave us several options to choose from . We were done dealing with the tankless water heater from hell, quietside!! We found out this brand should have never been installed in our climate. The final bill was lower than we thought it would be. Kevin is very reasonable . We will continue to go to him for all future plumbing needs. read more

Great job troubleshooting and coming up with solutions. Reasonable rates and very professional.

Having done a gut rehab I've dealt with tons of contractors and have become fluent in contractor speak: I'll be by at 11 means some time @ 3pm, I'll be there tomorrow means some time next week. So what a nice change to find someone who actually does what they say! They showed up on time, came back when they said they would and did a great job. Highly recommended! read more

Immediate, responsive and highly responsible! Thank you to Kevin and his team to come out today with a leaked pipe from the two flat. Kevin was the only person in this 10 Yelp list of plumbers in the area to pick up the phone and come out within 30minutes of helping to fix the leaking problem! The job was well done, neat, careful, this is an old building and he knew how to manage the job! He gave me an estimate of low to high and it came under! Quick in texting and was able to pay through quick pay with bank! 21st century plumbers! Highly recommend and already now our plumber! read more

Kevin and Sound Plumbing are a major find. Kevin was referred to me by Ed of Red Electric. Kevin repaired and replaced a lot of gas pipes at my home. He is honest, responsive, smart, skilled, friendly and fair. He also looked at redoing a bathroom, and had a lot of smart recommendations. I highly recommend Kevin and his company. read more

Amazing service. I ran into an issue with my new stove. The gas pipe needed to be moved. The owner, Kevin, accommodated might tight work schedule and completed the work the same morning. Another contractor provided an outrageous estimate that was extremely over complicated and unnecessarily destructive. So glad I contacted Sound Plumbing for a second opinion. It saved me hundreds of dollars and tons of heartache. read more

Kevin and his team are fantastic! We have had a couple of leaks corrected and a water heater installed and they are always prompt, courteous, and are very competent at their craft. I can be somewhat neurotic about our house and appreciate that Kevin is willing to help out and give tips to make sure things are maintained correctly and always willing to answer my questions. read more