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    South Bay Termite Control

    3.6 (46 reviews)
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    Services - South Bay Termite Control

    Pest preventative services

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    Bottom 'wood' is not real wood, but rather mold infested recycled molding. didn't removed dry rotted board above it, nor behind it.
    Weyl E.

    I hired South Bay Termite to fix dry rot, water damage, and pest damage. They inspected the property I purchased and I hired them to fix all of the damage their inspector found and recommended fixing. Of the 10 projects I paid them for, they only did one correctly. They used the least expensive material they could find without considering whether it was the right material for the job. Not only did they do an absolutely terrible job, but they killed several of my plants, broke my irrigation system, and 'stole' material from us to use in the project instead of buying material. There was water damage in our sun room, which is an enclosed deck. They replaced the damaged floor with unfinished plywood, exposing plywood to the elements which will soon rot. They replaced dry-rotted redwood shiplap with a incorrectly sized fungus laden used fiberboard instead of wood. Being the wrong size, the wrong material, and stained will fungus, I removed it only to find that they hid instead of fixed the 2X4 they attached it to, which was sitting upon a 2x4 which they hadn't bothered screwing in to place. They also left a rotted board above it, and to the side. There were two spots of dry rot near our basement door. They "fixed" one by cutting it out and replacing it with mis-matched wood. Only fixing one spot and making it look horrible, I requested that they do it correctly. They caulked in a 1x3 unfinished pine (indoor wood). When I removed it today to put in correct outdoor materials I discovered they had hidden the dry rot they were supposed to fix; in other words, they hid the issue and didn't actually fix anything. They didn't actually didn't need to replace the door frame; they did it to hide dry rot. They replaced the correct wood with bad wood. I hired them to replace my deck which had a lot of rot. They used the lowest quality wood possible. Literally, every single ballister piece is defective. They used old material, reusing the joist hangers from the 25 or so year old deck they tore down. They also didn't use joist hangers on all the joists (because that would have meant spending money buying them). They were like "we're done", and had to be told to now retrofit with wood connectors. I need to redo it because the stairs are supported with 2 nails and the piers are not plumb. In terms of "stealing', they not only re-used old material though I paid for a new deck, they took indoor molding from my back room and used it for the outdoor door frame instead of buying the correct wood*, and they literally took a strong tie off a pier to put it on another pier instead of just buying a new one (they cost about $2). And, when they took the strong tie off the good pier, they didn't put the bolt back in. They used old, dry, rotten caulk and dried out wood filler. I purchased caulk so they would at least use the good stuff. They used one and the other one "walked away" Because the work was so bad, their boss came out to look at the work. The boss found no issues with anything -- basically, taking no responsibility for their workers shoddy work. Just stared blankly into space. He pretended not to notice that not all the work was done. The worker actually admitted his work was "ca ca" in front of his boss, but the boss man just stared ahead. Lame. In addition to the shoddy work, the worker completely missed fixing a window frame - which does happen. After they were paid, I simply asked them to fix three things: the window frame they missed, replace one fungus infested wood they put in my sunroom, and to tell me what chemical to add to the plywood they put outside so i could prevent it from rotting. They ghosted me. Since they refused to fix the fungus infested "fix", i did it myself, only to find they hid rot instead of fixing it. Now we're redoing their work all of their work, and doing it right. As we're doing it, we keep discovering more stuff they hid instead of fixing. Thankfully, I guess, their fix was dangerous looking and ugly. If it hadn't been, i wouldn't have discovered that they hadn't actually repaired anything, and the pest infestation / dry rot would have continued to worsen. On a positive note, they did such a horrible job that I have now learned how to identify dry rot, bug damage, wood quality issues, etc. so my skill set has improved, and i was able to fix the problems i didn't know they hadn't fixed before things worsened. I uploaded some photos. They are of work that was allegedly completed. These aren't "before" pictures. This is what my house looked like "after". Took most today as I started redoing everything they had messed up. As they inspected the property and I hired them to fix all of the damage their inspector found and recommended fixing, they have no excuse for the insect and water damage that remained after they 'finished' "fixing" my house. *update: I wondered why they had added this molding, so I removed it to discover they had damaged my house. They sawed right thru my basement wall

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    1 year ago

    Very friendly people, definitely diligent, easy paperwork, get the job done, and reasonable price!

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    9 years ago

    Super efficient and accommodating. They helped me with our apartment buildings.highly recommended!

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    Ask the Community - South Bay Termite Control

    Review Highlights - South Bay Termite Control

    they are efficient and reliable all work completed at reasonable rate and good communication with floren!

    Mentioned in 6 reviews

    Read more highlights

    Citra Pest Control

    Citra Pest Control

    4.8
    (378 reviews)

    5 stars- Highly Recommended…read more We used Citra Pest Control to deal with a rat problem in our attic. I had already tried traps and bait myself, but nothing was working, so I gave Citra a call. Abraham came out and was great--very knowledgeable, professional, and easy to work with. We set some additional traps, but more importantly, he figured out the real issue and recommended sealing the vents near our crawlspace to keep the rats from coming back. They were responsive, reasonably priced, and effective. Overall, a really good experience. I'd definitely recommend Citra Pest Control!

    Gabriel, a very pleasant technician, came to our place on time to start the service. He explained…read morethings in details before the service, and would pleasantly stopped everything to answer any questions that I came up along the way. I am really happy with his service! The following is a suggestion to Mike. As explained in my request to you, my problem is spider invasion; the situation is especially bad for the 2 bed rooms on the second floor right above the roof facing the street. It's during the service that I learned from Gabriel that your technicians would not spray the outside window frames on the second floor, but they could wipe the inside window frames with paper towel wetted with the spray material; he did that, and informed me to stay away with the house for at least 2 hours after that treatment. Suggestion: It would be great if you can offer to do the spraying of the outside window frames on the second floor, because some of your customers with small children and pets maybe sensitive to the chemical wiping inside the house. Thank you for your consideration of this matter.

    Critter Control of San Jose

    Critter Control of San Jose

    4.8
    (259 reviews)

    I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

    We requested service to trap moles and gophers in our yard. Chris and his team came to install a…read morenumber of stakes in the backyard where it looked like entrance to the underground. They came one week after that, for 3 consecutive weeks to remove any caught animals and reinstall the stake according to new observation. In between, when they were in the neighborhood to service other houses, they also came by to remove the caught animals. They caught 4-5 over time and we haven't seen them since. We would definitely use their service again next time we need it!

    Attic Crew

    Attic Crew

    4.8
    (618 reviews)

    We worked with Jay, Andres(?), and Angelica. They really went above and beyond to help educate us…read moreabout the process of installing a moisture barrier and all the factors that go into successful rodent abatement. The communication was excellent, even on a holiday weekend I got called back within an hour of reaching out with questions, which I certainly did not expect! They arrived promptly for appointments and were thoughtful about avoiding tracking dirt into our home. They worked with us to customize their work to our coastal climate and were very transparent about exactly what materials they would be using (all top of the line, industral-grade!). I have pets and toddlers and they took my concerns about chemical disinfects seriously and offered several options to make sure I was comfortable with what was used in our home. They really seem to take pride in their work and enjoyed sharing before and after pictures to demonstrate all the improvements they made to our crawl space. I could not be happier with my choice to hire them, and plan to work with them again when I'm ready to replace my attic insulation.

    I can't say enough good things about Attic Crew. From start to finish, their service was…read moreexceptional and truly above and beyond what I expected. I had an urgent issue, and without any hesitation, they came out twice for follow-up visits to make sure everything was fully resolved. That level of responsiveness is rare and deeply appreciated. Caleb, Morris, and Sofia were both incredibly attentive, professional, and helpful throughout the entire process. They were always quick to respond to texts and messages--no delays, no runaround, just clear communication and genuine care. Jay, the owner, is equally impressive. He is very professional and took the time to thoroughly explain the entire rodent cleanup process, which gave me a lot of confidence and peace of mind. If you're looking for a company that is responsive, knowledgeable, and truly stands behind their work, I highly recommend Attic Crew. Excellent service and an outstanding team.

    Killroy Pest Control

    Killroy Pest Control

    4.3
    (309 reviews)

    Been with Killroy for almost two years, and they provide excellent inspection services, respond…read morequickly, and give practical advice for keeping mice out. Because of their reliability on top of everything I mentioned, I trust them and would highly recommend them to anyone facing the "plague" of mice/rodent infestation. Shout out to our technician Eddie who keeps the rodents out for us ! That's another great thing: your home is assigned a technician who knows what's been going on, so this keeps everything streamlined and again trustworthy. Our neighborhood had a huge mice infestation two summers ago, because of construction. After DIY'ing it never stopped until Killroy came. We've signed up for their subscription services and haven't looked back since. They are worth every penny. If you want to take the mental load of keeping rodents out - don't hesitate and call Killroy!

    Poor Scheduling, Inconsistent Pricing, and Lack of Communication…read more I had a frustrating experience with Killroy Pest Control before they even set foot in my home, From the start, there were multiple issues with scheduling, pricing, and basic follow-through. When I first called, I was quoted $265 (after a $30 coupon) for exterior cockroach treatment and cobweb removal. After clarifying that I also needed an interior inspection and treatment, the price was adjusted to $320, and an appointment was scheduled for Wednesday between 8-10am. I specifically requested a written estimate via email - which they never sent. A few days later, a technician called to reschedule the appointment to 10am-noon, stating that he was never in my area during the originally scheduled window. To make matters worse, he had NO idea that interior treatment and inspection were part of the job, and quoted me yet another price - $350 this time ! Between the scheduling mix-up, the lack of any written estimate, and the price changing EVERY time I spoke to someone, I have zero confidence in this company's ability to organize and communicate basic information. I will be taking my business elsewhere and would not recommend this company to anyone.

    Prime Exterminators

    Prime Exterminators

    4.8
    (96 reviews)

    These folks were among several who responded to my request on yelp about an insect I found in my…read morehome. While others were positive I was seeing a wingless subterranean termite, they identified the insect as harmless. Since I am nonetheless nervous about termites, I decided to take advantage of their free inspections, which is typical of the industry I believe. And a good thing. About a week later and just a couple days before they were to come over, there was a big deposit of Frasse in our bedroom. I took a picture and posed the question to Gemini and Meta AI, which both identified it as from dry wood termites. When Robert came, he did the same. Robert explained the immigration details well. Kept in touch. Fumigator who put tent on also was communicative. Does not appear that I received a call in advance from person who took tent off. Would have liked that. Overall, I am happy with the results so far. Well, at least I feel like they did the work and I am hopeful that I will not see any termite Frasse in the next three years, which is their guarantee. I would use them again for a fumigation.

    I was in a rush to find a termite treatment company on short notice during peak season (aka now),…read moreand most companies I contacted were either fully booked or unresponsive. Then I found Prime Exterminators--and specifically, Robert--who was incredibly attentive, responsive, and communicative from the start. He went above and beyond to accommodate our tight schedule, even holding a spot for us and proactively checking to see if he could offer a more competitive quote. Although we ultimately went with another provider, if our first choice had fallen through, we would have signed with Robert in a heartbeat. As a first-time homeowner, this process felt overwhelming, but Robert's patience and clear explanations made a huge difference. If you're looking for termite treatment, I highly recommend giving Prime Exterminators a call!

    HomeShield Pest Control

    HomeShield Pest Control

    4.8
    (107 reviews)

    My technician was Jordan J and he completed my home's first ever pest control treatment. I never…read morehad pest control done for my home before, and Jordan explained in detail what services will be rendered and how he will render them. Since it was my home's first treatment, I asked to follow Jordan from a safe distance and asked many questions throughout the service. He took his time to answer all my questions and pointed out a few things about my home. I also have a relatively large garden, and he was careful and attentive about the products being used even though they are safe for gardens. I live by the hills and I get many roaches and ants, but after the first day of treatment, I have already seen a massive reduction in activity. The company provides anytime follow ups for no additional charge if the treatment isn't effective, but the general schedule is treatment every 2 months. A full list of used products is provided with your service. Pest control in general is not cheap, but I highly recommend HomeShield if you are considering pest control services. They will do their best to honour their scheduled time window, but services in the area have been in high demand, so the window they provide for you may be wide. I was asked to be home between 12pm-6pm, and I was rendered services at 5pm. Jordan called me an hour ahead of time to let me know he was on his way, which is very appreciated.

    and they come out almost immediately. The service text that I've talked with are very knowledgeable…read moreand thorough in what they do today Jonathan P. As the tech in a pond request through the main office, he called me almost immediately and then told me exactly what time he would be arriving. That was very helpful as I have pets that I need to make sure are up before servicing, the products are used are not harmful to the pets, which is great. Jonathan did a very thorough job and when I asked him about Homeshield and termite service, he said he would put in a referral for me which he did and they called me about an hour later. He's always so nice to deal with a company that has very personable people that work for them. I'm most definitely give them five star. Iwill keep them doing a three month service from now on thank you Homeshield you've kept all those creepy bugs out of my home and I appreciate that.

    South Bay Termite Control - pest_control - Updated June 2026

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