For Christmas, I gifted my 40 year old daughter a mother/daughter spa day. We are locals, but we…read morewanted to feel like we escaped for a day of pampering among beautiful grounds. We came a couple hours early for out 12:00 noon appointment, We were met by Marissa Edwards, an angel in our eyes. She made us feel like we were the only guest she's ever had. She, and her staff accommodated our every need and even some we didn't even know we needed! We had a "couples" massage by 2 fantastic masseuses, I thought I had signed up for 80 minute massages, but it turned out to be 50 minutes, when I selected a couples massage, they only do the 50 minutes, I missed that! We were still very satisfied. After the massages, we headed to the pool for lunch. Marissa had made sure we had extra care and the pool staff was amazing, food was good. The real reason I wanted to write a strong review is because Marissa Edwards went over-the-top in customer services with us. There are many other experiences we had, mostly with Marissa's doing. My daughter and I are keen on customer service, she exceeded every expectation, which is a rarity these days. Thank you Marissa for making a beautiful day so magical for my "girl" and me.

Decided to try this place out for my husband's birthday. It was a little tricky finding this place,…read morebut the hotel concierge was very helpful and provided us a map, so thankfully we weren't too late for our appointment. Please note that valet/self parking is complimentary! Hold onto your stub and provide at checkout and they will comp you. Aside from our massages, we only took advantage of the locker rooms and their amenities, so my review will be based on that. We each opted for a 80-min Free Flowing Massage and requested female masseuses. My masseuse, Sherry, was great! She focuses on neck, shoulder, and back which are always my target areas, but also does full body with scalp massage; exactly everything I look for in my massages. Her pressure was great and I felt her really working out all my knots. The room was clean, the music was calming, and the table was comfortable. As an FYI, they use CBD products which was perfect for me, but something to consider if it's not for you, however I'm sure they can substitute if CBD isn't for you. My husband stated he also enjoyed his massage. The locker rooms compromised of a restroom/changing rooms, lockers, eucalyptus steam room, showers, and a saltwater whirlpool. After my massage, I sat in the eucalyptus steam room for a bit before dipping my feet in the saltwater whirlpool; both were nice and relaxing. I rinsed off in the shower which were equipped with shampoo, conditioner, and body wash. The lockers have a small area to get dressed with a vanity that had some toiletries, if needed. Everything was clean and it was fairly empty, which made the experience more luxurious. Overall, both my husband and I enjoyed this place and wouldn't mind coming back.

The masseuse attentively addressed my concerns surrounding an old back injury. The serene…read moreatmosphere put me at ease, and I drifted off to sleep as the professional expertly relaxed my sore muscles. I've been to a few places, and Cascade Spa is at the top of the game.

I was gifted a 2.5hr spa treatment for my birthday and loved this experience. The woman who took…read morecare of me was very nice and patient with me. The spaces looked clean, smelled good and had a relaxing vibe. Overall it was a good experience that I recommend. Everyone should at some point have a spa day. I left my phone in the locker, so no pictures. That being said, the lockers have PIN numbers you set yourself so your stuff is safe during your stay.

I'm no novice to thoroughly deep tissue massages, so I am confidently stating that I received a…read moretruly fantastic massage here. I like a lot of pressure, and Ivy delivered, showing no mercy to my innumerable knots. The spa is very clean, and prices are more than reasonable. Note that you will get a discount if you pay in cash. I and my feet are very happy we found this spa! As it's very close to the cove, you can enjoy a pre-or post stroll. Or just happily laze around and enjoy the aftermath.

I came in for a massage and facial, and I was accommodated. Honestly, it wasn't the best but it…read morewasn't that bad that my night is ruined. I paid plus some tip for her time, which is always optional by the way. My masseuse then confronted me and started to argue with me about the tip I gave her, and pointed to their print out of tip recommendations, and asked me if I could read. She went on about how if she worked in a restaurant, a generous tip would've been standard. I had to her remind her that zero dollars was also an option and in some restaurants, I have been asked to skip tipping entirely and they were still gracious about service bc they genuinely love what they do. I have never been spoken to this way in my entire life, including spas in hotels and in resorts. It was obnoxious. I am glad that I saw how you reacted to little bc now I won't give you more. If you had approached me about it differently, it could've ended differently but you chose this path. Never coming back.

My mom and I booked the Pairings Package at the Catamaran Spa, and it was such a special experience…read morefrom start to finish. Monica made the booking process effortless and welcoming, setting the tone before we even arrived. When we got there, Jesse greeted us warmly and made us feel instantly relaxed and taken care of. My massage therapist worked absolute magic on my tight neck and shoulders--I left feeling lighter, looser, and completely refreshed. Meanwhile, Sarah took such thoughtful and attentive care of my mom during her massage, which meant a lot to me. The whole experience felt calm, personalized, and genuinely rejuvenating. It was the perfect way to spend quality time together while being completely pampered. We'll definitely be back!

It has been a long couple of days with another day or so to go. Feeling decidedly antisocial and…read morerunning on caffeine and too little sleep, I decided to try the spa associated with the hotel. Again, I was very I was impressed with the friendliness of the people here. The person making the appointment spent a great deal of time with me trying to figure out which one of the services would work best given the time of day and who was available. She may be worth more than what she is getting paid. In any event, this was a good experience and by the time I left, all effects of the too much caffeine had been vanquished. I was genuinely sorry I didn't have time to schedule another visit.

Had a lovely experience and excellent massage. It's very clean, the shower/shampoo/soap smelled…read moreyummy! Old world good care!

I went to the Spa at Torrey Pines for my birthday today and Eun, Joanna, and Jeannie (along with…read morethe staff at the pool bar) went above and beyond to make my birthday special. I would highly recommend this spa.

I always have a good experience here. I know it's not your fancy european spa sort of feel, but I…read morelike how everything is clean and the skill level of the massage therapists are top notch. I like the absence of the overly perfumed weird smells some spas have. All my massage therapists have been very nice and understanding if there are areas that are too sore, sensitive, and they ask about the pressure time to time. There are a lot of different options for just foot back massage, keeping your clothes on. I always opt for the full body concentration on the back/shoulders. The owner/front desk check in worker is welcoming and no nonsense. I like that - Big soccer fan, and keeps the prices reasonable.

I was looking for a last minute upper body/chair massage and found H2 Spa just a few minutes from…read morewhere I live. It's tucked into the same plaza as Domino's, and I had no idea there was a massage place there! The spa is super cute, clean, and relaxing. Andy at the front desk was incredibly friendly and welcoming, and I had a fantastic massage that really helped relieve the tension in my neck, shoulders, and upper back. I'll definitely be coming back. This is officially my new go to massage spot!

I still go here every time I am in San Diego! It is one of my highlights. I love the whole…read moreexperience. They have very experienced and skilled staff who take fantastic care of you. Spa followed by excellent bibimbap at Friends Korean restaurant in the same strip mall is my idea of a great day :)

4/5 spa quality: sauna, cold plunge, jacuzzi, steam room all very clean. The floors by the showers…read morewere brown with rust. 2/5 massage quality: very rough and fast technique, not relaxing at all, identical to the speed and technique they use to perform the body scrub. 3/5 customer service: the masseuse hands you an envelope with a recommended tip percentage of 20-30%

Difficult to find from the parking lot and a LONG walk, especially if you are wearing heels and/or…read morecarrying a gym bag. Offers a selection of facials and massages. Private lockers free for use and robe with flip flops are also provided.

Honestly, for the price, I expected much higher quality. I enjoyed my day simply because I was able…read moreto relax by the pool kid-free and enjoy good company, but I don't have a ton of great things to say about this spa. I will start with my pros, then cons. Pros: 1. Their Froze was delicious and refreshing. A nice treat for a warm day! 2. The landscaping and grounds themselves were really pretty. 3. The massage I had was nice. Was it the best massage I've had? No, but I was relaxed and I can't complain about it overall. Cons: 1. SERVICE AND FRIENDLINESS. From the start, the vibes were just off. The demeanor of pretty much all the staff was prickly, to say the least. We were celebrating my birthday, so my mom brought a small box of five cupcakes for us to celebrate my day. She had called ahead and was told this would be fine. However, she was told they do not allow any outside food and drink despite her calling previously. So, they took them and we had to collect them when we left. Fine, no big deal if that's their policy. They should make sure everyone is aligned on that fact though. Then, we asked if it would be possible to shift an umbrella so all of us could have some shade (it was sunny and hot and we are fair skinned). We were told we are absolutely not allowed to move any umbrellas or chairs whatsoever. Again, we are paying close to 1,000 for our day and we can't even shift an umbrella to make everyone comfortable? Wild! Overall there were several small instances of this nature where the staff wasn't very accommodating or friendly. 2. Facilities. WAY too small for the amount of people they book for services. The locker room is incredibly tiny and not large enough for everyone to comfortably change. There are only two women's bathrooms and they are located in the spa locker room. Not close to the pool and there were lines for the bathrooms at multiple times. Overall some of the facilities were a bit run down and cramped. In my opinion, if you're considering a spa day, go to Rancho Valencia. You'll get your money's worth there. Friendlier staff, nicer facilities, better food, and an overall better experience. Will not be booking again at RB Inn.