This location needs a better system for customers that are returning equipment only. I waited for…read moreabout 30 minutes as a walk in because why would I schedule an appointment for something so simple as dropping off. There were only two employees behind the computers and another making sure you signed in. Of course they accommodate the appointments first which is why they should have a dedicated employee or section to drop off. I didn't feel like waiting because there were a couple people ahead of me and who knew if any more appointments would show up before me. I headed over to The UPS Store in the same plaza and was in and out of there in 5 minutes!!!!!!! Do yourself a favor and just run to The UPS Store instead.

Saw the reviews and thought no way it could be that bad. It was worse…read more. 6 employees not acknowledging anyone, playing on their phone and computers while a line is forming All I needed to do was pick up equipment as a brand new customer... might just switch before starting

Walked in to inquire about tv/internet service and Peter was very knowledgeable and informative…read more It was a great experience and I walked away with everything I wanted and more. Will definitely recommend friends and family for all home service needs!

From the owner: Home Connect, serving the Los Angeles and Orange County areas since 2015. We pride ourselves in…read moreproviding the best service and entertainment experience to our customers.

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

I had to stop by Spectrum to return some equipment, and overall it was a decent experience. There…read morewere only two employees working at the time, and both were tied up helping other customers--one explaining mobile services and the other going over cable details, which naturally takes some time. The wait was a bit longer than expected, especially since I was just there for a quick return. That's really the only reason I'm giving 4 stars instead of 5. That said, I understand how things go--sometimes it's just not fast-paced, and you have to be patient. In a way, the experience reminded me that everything doesn't have to move at full speed all the time. The staff was doing their best with what they had, and I respect that.

Went to return tv setup no longer needed. While there, service advisor was able to reduce my…read moremonthly bill significantly. I was paying for promotions that had been discontinued and Spectrum did NOT accordingly reduce my bill automatically. Quite disappointed. That's the danger of paperless billing.

I like Spectrum! We have had Spectrum (formerly Charter) for internet and email for well over a…read moredecade. Their app is okay, it's not the best app; however, the customer service are always beyond helpful, kind, friendly, and knowledgeable. Our Spectrum internet was erratic for a while, and the technicians came out to our house several times before actually fixing the issue. Our router crapped out once, and my husband had to spend an inordinate amount of time waiting in line to swap out the bad router with a new one. Any time we have had an internet outage, a phone call to Spectrum gets us set up with a refund for the internet down time, which is typically around $1.00 or so, and I don't bother with the calls much anymore. I like their text messaging system with which they advise you of both an outage in our area and the outage's resolution. That's nice information to have! Spectrum is crept up in pricing over the years and we recently switched to AT&T Fiber. For now, it's "so long" to Spectrum; however, it's nice to know they service our rural area should we need them in the future!

I cancelled my Spectrum service over the phone with no issues. I needed to return my router and…read moremodem in store. Put my name on the check-in waiting list at 1:29PM--after waiting 3 hours and still not getting called, I left. WASTE OF MY TIME. ....WAITED just to return equipment....RIDICULOUS! 32 people on the waiting list...2 employees.... Maybe have an "express" line for people just returning equipment? I ended up going to another location and waiting 10 minutes...

JC was super cool. Chatted with me and made it a personal experience super nice and gave me info on…read moregood deals.

Went here for help to install new phone but it was crowned, 10 people are in the waiting list and…read morethere were 3 customers are being helped. It will be over an hr to get help. Left to go to other store. Staff was nice and informed the long waiting period bad advice to go to other store or come back later. Plenty of parking since in a big shopping plaza.

Comprehensive networking and IT with excellent customer care…read more I used Netexem to design, build and install the computer system and VoIP phone system and all other electronic system in my new office.

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!