Was a great service!!! Shout out Melissa and Yolanda for helping me out today!!! Was actually really bad ass to see ladies working here. I think I found me a new oil change shop. The customer service was great and my car sounds brand new. They honored my yelp $5 off discount! Sweet! read more

This SpeeDee has been a life saver! Kurt, I believe is the manager, has been nothing but great help! It is very intimidating being a female walking into an auto repair shop, afraid that they would take advantage of my little knowledge of cars but Kurt has made it comfortable and easy by explaining what the issue is and the solution that needs to be done. Thank you Kurt for helping out! read more

My car needed a oil change and I saw this place on my way home. I pulled in and went inside and Yolanda the girl at front desk told me to pull my car up to one of the service bays. I pulled my car up and a very nice man named Rick greeted me and handed me a menu of their services, he helped me choose one as well. He told me my car would be done in 20 minutes. I went inside to wait and Yolanda was very nice and did a great job in doing my paperwork and explaining everything to me. A big thank you to Rick for getting me in and out in 20 minutes and for his welcoming demeanor. I will definitely be back. read more

I bought a car from a dealer last week in San Jose ..the guy said let me oil change it for you no cost...gave me the receipt from this location and price on the receipt 48 dollars and change ..the oil still dirty very black!! And 2 quarts OVER FULL! .when i was in high school in Mechanical Shop..they teach you! Never OVER FILL YOUR OIL..BECAUSE YOU CAN BLOW A SEAL!.BEWARE of there shady practice here! read more

I absolutely love this Place The people here are awesome they do a fantastic job on my car in there fast very respectful and helpful And very welcoming I highly recommend your car needs to them and a big thank you to Yolanda and the team they treat you as if your family read more

They are very costumer service oriented, helpful And will give you honest opinion and options for you to decide with regards to your car. Overall I'm so happy with the service of the staff that assisted me. read more

Came to get my oil change for my Toyota Prius. Great and fast service. I came in at 5:29pm and they were still able to take me in. Definitely recommend! read more

Very convenient location and generally quick turnaround (the Starbucks next door helps with the wait ;)). Anthony was super friendly and engaging and gave some great tips surrounding timing tire rotations around my oil changes to extend the life of my tires. Literally no one had ever told me that before and it was great advice. Thanks again! read more

Worst place overpriced and horrible service will never recommend this place ever the girl who took estimate was the rudest

Scammers. Took my car here for an oil change and right away tried to lie and tell me a bunch of things were wrong. Told me there were rips near my tire and my suspension was messed up. Also told me I needed new tires. Tried to charge me $1600 to fix the "ripped area"...took it to another place a week later and the guy told me what Speedee tried to charge me for was literally a dust cover. The honest guy at the other car shop also told me there was nothing wrong with my tires. Great job speedee! Almost got me. read more

Attendant was very helpful and knowledgeable pointed out a few things I wasn't aware of will definitely come back

Came here the other day for an oil change in my civic, but sadly I have to say that their customer service is going downhill. While waiting in their waiting room for my car's service to be finished, many of the mechanics were yelling at the front desk lady for paperwork, keys, etc. They just didn't show any sign of respect for each other as employees, and certainly didn't care if we heard them. Once my car was finished, the mechanic who was speaking to me about my vehicle yelled at the service lady AGAIN while right next to me about paperwork for my car. Then he proceeded to talk to me like I didn't know anything that was going on with my car. Although I am a woman, I know a thing or two about cars... I used to really like coming to this place because the mechanics were honest, provided quick oil change service, and were respectful to each other and customers. That's not the case anyone. Bye Speedee, that's the last time I bring my service here! read more

I'm so mad about this place. I come in to get an oil change and my spark plugs changed. The guy told me that it would cost $230 for it all. Uh. What?! They wanted to charge me $80 for the spark plugs that I was able to buy at Oreilys for $60 and then charge me $150 for labor on a job that I know only takes 30 minutes. So I told them just to do the oil change. When I get back to pick up my car they told me that I had a blown head and it was causing leaking. If it was blown then oil would be mixed with the coolant which would've been very obvious. This guy is also trying to play genius and told me I need fully synthetic oil for my Volkswagen. WRONG. Unless a car comes out of a dealership with synthetic oil it does not need it. I've owned my car for 10 years and am positive with what type of oil it takes. Granted they didn't know what they were talking about. That's understandable. But on top of all of that they were completely degraded my knowledge because I'm a women and treating me like an idiot. I understand my car and I did not have them give me an oil change with a side of bitterness. Let's just say I don't recommend this place to anyone. They try to over charge you and are completely rude when you don't accept their ridiculous prices. read more

This place used to be good, with oil change services. - Oil now at 5-20w, instead of 5-30W as before. - No vacuum - No windshield cleaning - No tire pressure checked I had 2 cars services there in the last month (Sienna, and Qx4), same results. They always want to point out things that your car needs to be fixed, and quote the repair cost way too high. Not going back for their services anymore. read more

I'm totally in a rush and in need of a quick oil change and everybody else I normally go to is busy busy busy. So where did I go? SpeeDee Oil Change and Tune-Up on Capitol Expressway. WOW!!! What a BIG mistake let me tell you! I got my oil change with 17 point inspection done, okay no biggie. Paid, used my $29.99 online coupon to save $10.00, and drove off because I gotta be places. Anyhow, as I'm driving off I notice that my carpet was NOT vacuumed. I was like wait up, hold on, WTF!? You better believe I called them with the quickness! I got the manager on the line right away and I told him how my carpet wasn't vacuumed and this guy starts screaming at the employees, while I'm on the phone, asking who vacuumed my car. One of his employees replies and the manager tells me "My employee said he vacuumed it". I told the manager that they didn't and that I can turn around right now and personally show him. This guy says "My employee said he vacuumed it and it's not necessary to show me, so that's it." and hung up on me. Wow WTF what a dickhead! That's why he has no hair! Because not only does he want to act like a dickhead, but he wants to look like one as well! Now I'm erked...I called back quick style and his punk ass didn't even want to answer! What a wussy! I end up with the desk person on the line and ask for the managers name...she replies "Jose", I said "No I want his full name!" and she says "Jose" again! Man what's wrong with these people obviously they know nothing about customer service. I got heated and I told her "You mean to tell me that you don't even know your manager's full name!?" Finally, she tells me his name his Jose N_ _ _z and now I know which dick to complain about to corporate. When I got to my destination, not only did they not vacuum, but they did a wack ass window cleaning job, didn't top off my fluids, and didn't even tell me that my air filter was dirty. Basically I got an oil change with a No Point Inspection. Wow! What a bunch of hack job employees who don't have any work ethic or take any kind of pride in their work. I guess they take after their wack dick head manager. Oh yeah, I called corporate ASAP! So would I recommend this SpeeDee...HELL to the Mother F'in NO!!!! If I could give it -5 Stars I would! Obviously they know nothing about customer service but they do specialize in cheating customers out of their hard earned CA$H. To Be Continued.... read more

I am experienced with roll-em-in, roll-em-out oil change shops. And I liked this one, at first. Then... 1. They tried the "look down your nose" technique on me when I declined their offer to change all the fluids in my car (I've got a real mechanic for that). I expected this. 2. When I went to drive off in my car, I discovered a cracked windshield! WTF! Believe me, as much time as I spend in this car, I notice that kind of stuff right away. Especially when it's right in front of my radio! 3.The manager pretty much called me a liar when I questioned him about my window. He offered to review his videos of the shop work area, which I did. He couldn't seem to locate my car on his record. After 20 minutes of this, I told him "F*ck it, I've got comprehensive insurance. Just don't expect me or anybody I know to ever come here again." It didn't seem to bother him too much. As P.T. Barnum said, "There's a sucker born every minute." Folks, if you come in here, keep an eye on your car. I also found spilled used oil on my undercarriage after I got home, from them not removing the skid plate to drain my old oil. Nice. Very professional. Looks like I let Franklin change the oil from now on. At least I know he won't break my windshield, and that he's not so goddamn lazy that he won't drop 4 bolts on a skid plate. Lesson learned. read more

Average, overpriced, and VERY SLOW place that at least had good service to make up for it. Not really sure if I'll come back due to better prices elsewhere, but if you're trying to get a $30 oil change with coupon on a Sunday, this place will do it no problem. They check brakes for free on most cars, yet their prices on fixing those are moronic and ridiculously high. The mechanic that took his sweet time just putting my tires on after tried to tell me that you can't just "buy brake pads without replacing the rotor and fluid too." yet my family mechanic said my rotors are fine and did the brakes for 1/5th of what this place attempted to charge. read more

They're fast, but definitely need to argue with them about pricing. They wanted to charge me 800+ for BMW x5 brake replacement and i negotiated down to 600 which I still think is a lot...they push to use certain materials and do more than what's needed in my opinion. Also, their labor is insanely expensive. Came here because I live close, but I think jiffy lube does a better job read more

Oh no you didn't!!!! If I could, I would have given this place a negative. My mom had a flat right by this place and brought her car here to get new tires. There is this Vietnamese guy that works there and told my momma that the prices were as is and to take it or leave it. Momma didn't wanna hassle so she paid for the service which included new tires, balancing and alignment...but oh no she was charged for a service that was not done...alignment. I only found this out later. But don't you dare think to can take advantage of my momma and get away with it!!! She didn't bother coming back to them, but to let you yelpers know...make sure you check for all services before you leave and those goes for anywhere...also if someone tells you to take it or leave? That is not customer service, and you can tell them to shove it up their arse!!! read more

So my car was pretty much mistreated by me... Don't get me wrong, I love my car. But a combination of laziness, lack of money, and lack of time led me to not get my regular oil change and tune-up. I finally just put everything down and made my way to the closest Speedeeoil around. OH MAN, did they find some issues. My oil wasn't really that bad, props to my RAV4 for maintining itself well. However, my powerstearing fluid and a plethora of filters needed to be replaced. Having found this out, they call me right away and tell me what their suggestions. I don't even haggle, mostly because I had expected it. BAD ME, for being irresponsible. So long story short, they fixed everything, gave me some discounts, and I was on my way. Spent around 100 or so dollars but, looking at the recipt everything seems valid. So all in all good experience and I do suggest them. read more

I came to this place because my car was overheating in traffic and there was this horrendous noise coming from my engine somewhere. I was charged 45 bucks for a pressure test as part of their "coolant service." Then the mexican guy who was working on my car said I had a coolant leak and recommended replacing the water pump and timing belt... I thought to myself okay.. I got those part replaced just about a month ago else where. At this point I knew their mechanics didn't know jack about cars and were only there to up sell services. So in the end, they did not know that was wrong, and charged me 45 bucks for nothing, then tried to sell me more of their s*itty services. UPDATE: I went to a more reputable shop and it turns out that I had a bad wheel bearing and a bad temperature sensor. F**K YOU MIDAS. read more

I recommend this location for oil changes. I come here all the time. They have great customer service. Randy was very welcoming.

Customer service agents Destiny and Yolanda - very nice. Randy the service tech was friendly, helpful and gave suggestions on my car for my next visit. Thanks Randy - appreciate your input. Definitely will refer my friends to come here. read more

SHORT VERSION: Jay and his team are AMAZING!!!!!!!!!!! LONG VERSION: I just stopped by and got a quick oil change. Jay told me check with my dealer as my specific car probably only needed an oil change every 10,000 miles! Versus 6000 miles! I trust him even more because he was interested in building a relationship versus just a one off oil changed transaction. And even cooler, is that they cleaned the car and vacuumed it. LOVE THEM. I'm so impressed. It's just bonus that they vacuum. What I am most impressed by is how professional, nice, and easy going everyone is. Totally made my day as I was off to jury duty. You guys make a difference because I'm less annoyed (my car is clean and I don't have to go to the car wash) and I'm delighted! I hope people appreciate you guys all the time! THANK YOU!!!!!! read more

UPDATE: 6/8/2016 I got a phone call from the shop, they apologized for the service and proceeded to make amends. I'm pretty impressed with their follow up with my complaint. I'm glad I was heard, and I'm happy to give them another try. Bumped up their ratings to 3, I hope to goes up even more after the next oil change! ------- I've been here a few times. First time was awesome. Went in and within 30 mins got a call my car was done. Couldn't complain. But the times after... I recommended my cousin to them. They left his windows open on a rainy day and water soaked his seats. Wth. I went in on Monday for an oil change. Some white kid was so rude to me. Then when I got my car back they didn't turn off the light or give me a miles sticker. My steering wheel was dirty and they left the Windows all open. When I called to let them know is as I happy the receptionist just dismissed me and said oh just come back in. Hello people who go to speedee want speed not come back for shit they should have done right the first time. I use to wonder why their reviews are low. Now I know. Your customer service is shit. read more

I have been here 3 times, and every time everyone was very friendly, helpful and professional. Oil change was done quickly while I waited. The second time I thought I had an oil leak (turned out, I didn't), and they checked my car and didn't even charge me for that! The last repair only took a day and I am very pleased. Will definitely return! Totally recommend. read more

-I got an oil change here for the first time and doing it without a parent as well. -The woman at the front desk was very nice and walked me through what to do. -Theyre kind of a pricey place but with a coupon it was reasonable. their oil change package is considered fancier and they even vaccum your floors and top off some fluid if applicable. Normally I pay $25 so I dodnt think it was too bad. -I have read in reviews that they will try to recommend you more services which costs more $$$. They do. As long as you tell them you just want what you've come for it'll be fine. I would definitely come here again! read more

I went to this place because I needed an oil change and I had noticed it's location before but never sought their business; therefore, I decided to try it out because of the close convenience it provided me at the time. The place is your typical automotive preventative and repair services establishment, four car bays with mechanics and technicians attending vehicles in each one. I was a bit skeptical at first as I usually am with new places but that skepticism quickly faded with their high level of customer service and professionalism. The technicians administering my oil change were courteous and attentive as well as professional with no forceful "up sale" tactics. The woman at the front desk and register inside the office was straight forward without being rude and made sure I understood what I was getting. The afternoon wasnt as crowded as I thought it would be for a Monday, this was around 1:30pm and they managed to finish my car in just about 30 minutes give or take. The woman at the counter signaled to me that my car was finished, allowed me to pay and leave quickly while thanking me for my business. I'll definitely use them again in the future. Cost for my 17 PT Oil Change: $38.99 I need a transmission fluid flush too, so I think I'll be seeking their services, the price comparison is tremendous: Oil Can Henrys $150.00 Jiffy Lube $139.99 Speedee Oil Change & Tune Up $89.99! read more

First time here and I met Yolanda at the front desk! Friendly and professional. Got my smog done really quick!

I brought my car in for a "tune-up" so I thought. Maybe it was my fault for being so trusting and hoping that they would fulfil a customer's car's needs. Isn't that what they are there for? When getting a tune up I hope that everyone knows that when you change your spark plugs, you have to change all 4. In my case, they replaced ONLY 1 spark plug and that cost me $195. FOR WHAT? FOR NOTHING! What a rip off! Not only that, when doing a tune up you usually get a report back by the technician if anything else needs to be done. They should check your fuels etc. They did not tell me that my oil was low. For a month I was driving with nearly no oil in my car. I will NEVER.. NEVER bring my car back here. This place has a bunch of con artists. They nearly blew out my engine. Thank goodness I caught it in time! In Conclusion: I WILL NEVER COME BACK HERE AGAIN; I suggest you not to as well! read more

They didn't seem to know what they where doing. Basically refused to rotate my tires because he doesn't rotate his in the winter... duh fu? Forgot to put window fluid in, and said they would call when finished but that never happened. I wouldn't go back. read more

Yolanda was very respectful and on her crew, took care of issue and resolved in a professional manner.

Very fast service and they vacuum your car and wash your windows! I checked in here and got $10 off my oil change! Awesome :)

The mechanic threw a hissy fit because I asked him to go back and vacuum my car. He kept going on and on about how it's supposed to be "complimentary" and how he didn't have to do this. The sign clearly says vacuum included. He didn't even check my tire pressure or my fluids or anything! He literally did the oil change and was done in less than 10 mins...which is nice; but I really love the inspection so that I'm aware of any issues my car may have. the women at the front counter is always nice and knowledgeable... I would of given more starts by honestly ..every time i come in ..rarely do i get my vacuum or even window cleaning! Which is all clearly stated that it comes with read more

I come here for a quick oil change. I always use a coupon for $29 that includes a bunch of check ups and vacuuming. I don't like to sit in the waiting room because it smells like oil and gasoline. Ugh! So I just walk over to Walgreens to browse or pick up little things I need. I get a call about 30-40 minutes later about my car and that they recommended for some maintenance needed. I don't know a thing about cars, but the mechanic sounded nice since he offered to give me a discounted price. I nicely declined because I just couldn't afford it, but he seemed genuine about helping my car. I came back and waited a few minutes until my name was called. I paid, got my keys and was on my way. I noticed that only my front seats were vacuumed, but not the back...*sigh* I know they vacuum the back because they have before! Grrrr read more

I came in originally because I had set up an appointment via Midas' website. I had just had my oil change done locally at a JiffyLube, and JL informed me that my brake fluid was low, and my brake pads were iffy, and it wasn't something they did. (They wouldn't even top up the brake fluid.) It being a Thanksgiving week, and it was that Monday to boot, and our family didn't have spare time, but my car having a heavy commute, well...brakes are just not something you mess with. We had appointments around Capitol Expressway the next day, so I scheduled a brake inspection for the next day via Midas's website. Yes, it was a pain now to drive with both cars (and a special needs toddler in one of them--apparently not happy when he realized that Daddy wasn't in the car with him), but a roadside emergency (or collision) because of bad brakes would be much, much worse. So, after dealing with our first appointment, we drive to the Midas (which I then learned was a SpeeDee-Midas). I said that I have an appointment at 2, to which the front desk woman (who was always nice the entire time) was surprised. "We don't take appointments," she responded. Without pausing, she yelled to the back, and wanted to make sure they can take a look at my car anyway. I was told that they'd be able to look at it right away. I left my car there (at least a half hour before my original appointment). My wife and I then treated our child to the Children's Museum, grabbing lunch first. After about an hour without a call or update, I started to get concerned--they made it clear by 3 different people that it would be looked at immediately. Does it really take that long? I gave them a call. The front lady greeted me, then put me on hold for a while...for a long while...then apologized because she had a hard time finding the tech, then put me on hold again. Finally, the tech talked to me. I couldn't hear him very well (in part because of the background noise of the Children's Museum), so I asked him, essentially, what needed done. His response was, "Nothing. Everything looks good." I explained that we probably won't be able to pick it up for another hour or so, and he said that was okay--as long as it's before closing. When we came in to pick it up, to my surprise, there was no charge! I asked why. "Because it wouldn't seem fair to charge you for a service that you didn't need." I was dumbfounded (but thankful). I had taken up their time and resources (garage space), and no charge? "Well, we have plenty of people who do need brake service done." Takeaway points: -I was highly impressed that they were trying to honor an appointment that they don't normally support. -The front desk woman was very friendly; when she noticed that the techs that should have written up my car weren't, she herself went outside to take my car's information. -No charge since nothing was found -The techs themselves, to me, were less than impressive. In fact, on the way home, I happen to have to make a hard brake at a light, and my brakes did grind a bit. Normal braking was fine. And after reading some of the comments here, although they told me that they did top up the brake fluid, now I wonder... -When I got into my car, the floor mat used by the service was still there. It sounds minor, but if that was overlooked, it calls into question what else was overlooked? read more

If I can rate this place negative 100, i would love to do that 1 millions times. People, PLEASE DO NOT come to this place for oil change service. I have been here 3 times total for the last year. I had my car tune up by my friend before i came here around 8 months ago. Yesterday, i had my friend help me to do the power steering thing and he took a look at my car and told me that i have not had oil changed since last time he tune up my car 8 months ago. I said, no have been regular to Speedee and i paid around $40. Yes I'm a girl and they might think they could fool me easily. I came to Speedee and asked why such things happened? they said did you bring the oil filter here to prove to us that they really did that. I just sigh and wish they could give me a better answer. I said my friend wouldn't lie to me coz there's no reasons to and why would i make up such stories? I just want them to be honest. How hard is it to change oil for customers? I paid for services too. It was a really bad experiences and I hope their business is going down soon. The workers who work there should be ashamed of themselves. AGAIN, DO NOT COME HERE. DO NOT PAY AND SUPPORT THESE LIAR BASTARDS. read more

Thank you for taking good care of us today Destiny and Anthony! We appreciate the speedy and thorough service.

Came here to do a tune-up, but nothing got done. Written in the paperwork, the tune-up includes changing the AC filter, cabin filter, and spark plugs. I was quoted $200. Parts $100 and Labor $100. Spoke to the mechanic personally and he said that the AC filter and the cabin filter are not part of the tune-up. 10 minutes later, one of their guys told me that they didn't have the spark plugs to my car. If you don't have the proper parts to my car then don't waste my time. I literally left my car there for 2hours only to find out that they didn't have the spark plugs to my car. I ended up buying the spark plugs for $30 on amazon after looking at a DIY guide. I don't think I'd do it myself, but will find someone else to do it. And is Speedee really charging me $100 just for spark plugs? You got to be kidding me. They were apologetic, but I will never come back. read more

Check in process was super easy. I didn't make an appointment for oil change but they were still able to take me. Very friendly staff. I didn't know how to pop my hood and she showed me haha. Service was fast. Definitely will come back again for other service since it's so close to home and convenient read more