Thank you, Kirk and Ryan, for the quick and professional service. Ryan replaced our garbage…read moredisposal on Friday and came back Saturday morning to troubleshoot a leak in the dishwasher to see if it was related to the disposal. Turns out it wasn't ... just another challenge of an older home and aging appliances. Oh, the joys of home maintenance. Really appreciate the communication and willingness to help us out, Kirk. Glad to have y'all on speed dial now.

WOWZERS. I feel like we hit the Water Heater Replacement lotto. They offer the absolute best price,…read morehave great reviews, and boogied out the same day I called. Nate is a tremendous asset to the Plumb & Order brand. What a genuine good soul - expert, kind, personable, on time, knowledgeable with a can do customer service acumen. I am excited for our new Water Heater installation tomorrow and shall update this upon its completion. Go team and it's my hope Nate gets recognized for being a super ambassador for Plumb & Order. This is a company who makes its customer feel valued as if to say, "We're glad you found us."

Great experience, definitely will use going forward. Thank you! Very professional and knowledgable.read more

The tenant told me he found the pipe under the sink was leaking even when he turned off the water…read morevalve. EZ flow went there the next day and advised that it is not a plumbing issue and I need to hire a HVAC company to check the condensation issue. They didn't charge me anything. The whole communication process is very professional and timely. I would hire them for any of my future plumbing needs.

They responded timely and their rate was reasonable. This was our second time using them for…read moreplumbing issues and we will use them again, if needed.

I had a limited time because of medical appointments. The time frame was border line on their…read morearrival time and my appointments. The dispatcher said she would try to get them to my house if she could. They arrived 30 minutes after I called. Fixed my problem and I had plenty of time to make my appointments. That is amazing customer service.

We were very impressed with Kevin, who came to our house for a plumbing reconnection after…read morecountertop replacement, on a holiday weekend to ensure we didn't have to go all weekend without two bathrooms (despite that he had family visiting at his house). He patiently and resourcefully addressed several unexpected issues, advising us on solutions that would be most cost-effective, and maintained good humor throughout a more extensive installation than he expected. Recommend him very much! Also appreciated flat-rate and fair pricing from Pierre, the owner--no surprises; we knew exactly what the job would cost before it ever started.

in 2026, What plumber answers the phone when you call, listens intently to your concern, calls you…read moreback via Facetime to help troubleshoot, tells you exactly what to do and then doesn't accept payment? I fixed it myself with his suggestion, and I am so thrilled. Look up customer service excellence in the dictionary. You'll see Pierre's name and photo.

Kitchen Faucet Replacement - Competitive quote. John was good at communicating. Job done well.read more

10 out of 10…read more Professional Honest and transparent Though our issue wasn't related to plumbing, John still took the time during the free estimate to answer all questions and give honest answers. Very friendly and personable. Will be hiring them when we need a new water heater this fall. Recommend!

Chris showed up promptly. He quickly and efficiently addressed our problems. We were pleased with…read morethe price. Will definitely use O&M in the future! Six stars!!

Exceptional O & Plumbing Service Experience…read more I highly recommend O & M Plumbing for any plumbing needs. In particular, Chris F. has consistently demonstrated exceptional skill and professionalism on every project of mine. His attention to detail and commitment to quality workmanship set him apart as a truly outstanding plumber. Project Background I recently purchased an older home, full of charm and distinctive bathrooms. However, I encountered a leak in the master shower that required the p-trap under the shower drain to be replaced before new tile work could be completed. My concern was that reconnecting the new p-trap to the antique cast iron drains in the foundation might cause the cast iron to crumble. Chris F.'s Approach and Solutions Chris came to the rescue, using a camera down the drain to evaluate the situation. He explained the difference between what was probable and what was possible, providing two bids: one for the probable good case and one for the possible problem case. Having used Chris before with excellent results, I trusted his methods, which are always the least intrusive and focused on effective access. In the worst-case scenario, Chris would need to cut and excavate a 2' x 2' hole in the foundation around the shower drain, then tunnel no more than five feet under the foundation from that access point to secure a solid connection to the iron drainpipe. In the best-case scenario, he would only need to excavate a 2' x 2' hole around the shower drain to replace and secure the new p-trap. He also showed me pictures of his past work for reassurance. Successful Outcome Fortunately, the best-case and probable case prevailed. While fixing the p-trap, Chris also discovered an unrelated drain leak under the foundation, which he repaired at no extra charge. I felt I received excellent value for the service provided. Professionalism and Work Quality Chris left the work site clean, as he has always done in the past. He and his co-worker collaborated well, using a small and quiet jackhammer designed specifically for plumbing foundation work. The new drain looks beautiful, and I can confidently proceed with the new tile work, knowing that the unseen part of the shower is sound and affordable. Appreciation Thanks to O & M Plumbing for introducing me to Chris F. and Mike. Both are good and considerate professionals, and I am grateful to have them working in my home.

When I say they're the best, I'm not exaggerating…read more I called them because I had a clogged toilet that we couldn't unclog. Turns out, we had roots in our pipe and needed them to dig under our house and replace the pipes. They used a camera and showed me the roots, then took pictures every step of the way, later showing me my extremely clogged pipe. Johnny and David were professional, responsive, and willing to work around my schedule. But that's not actually the reason I'm leaving this review... While they were here, Plumbing Wizard Johnny Rivera asked me, "Do you have anything else you need help with?" So I told him about my ongoing issue with pipes banging that no one had been able to solve. I'd had five plumbers to my home trying to solve the issue, and no one could figure it out. This one would suggest this, that would would suggest that, but it never got better. Johnny asked me to make it happen, then ran around my house, inside and out to isolate the noise. (No one did that before). It took him to the street where he said that my pressure relief valve was making a horrible noise and should be replaced. I'd had it replaced before, but it hadn't solved the issue. Still, he said they needed to be replaced every 5-8 years if you have hard water (which I do) so I decided to go ahead and do it. While he was out there, he found that I had TWO pressure relief valves, like at some point, someone had put one in and just not looked to see if there was a second one. After that, he adjusted the pressure coming into my house. THE BANGING DISAPPEARED. This was YEARS of stress that he solved for me in one day. A new banging started when my washing machine turned on with hot water, but I knew why. Years ago, I'd had a slab leak, and the plumbers who fixed that rerouted the pipes through my ceiling but didn't fasten them to anything. I called back and Johnny and David came and fixed that too. They had to cut a hole in my ceiling to get to the pipes, but they were very concerned about not making a mess, and they fastened the drywall back into my ceiling for me. Now my house is utterly silent when the water runs and my toilet works great. These guys CARE about their job, which is so refreshing in a world of cynics. If you need excellent plumbing work, these are your guys.

I had good clean plumbing come out to help figure out why I had black stuff coming out of my cold…read moreand hot water and a rotten egg smell no matter how much I ran the water. They determined it was my outdoor nuvoH20 system which was growing bacteria and not actually putting any chemicals in the system. They gave me a reasonable quote to replace the system with a salt water softener and even worked around my present shed system so I didn't have to replace as much. Seth did a great job with the installation and replacement and even took the time to drain my hot water heater and put hydrogen peroxide in it to kill any left over bacteria for free. I really appreciate the thoroughness of their work. I also appreciate how communicative they were when I had to get electrician information for the softener to install the proper outlet. I'll be using them for plumbing needs going forward.

My clean out pipe was clogged and I thought my cap disappeared. Joseph was very knowledgeable and…read morehelpful throughout the process and took him less than an hour to assess the issue, offer a solution, and fix the issue. He even had to go and get another part because the pipe itself was broken and he had to repair it and put on a new cap because the cap was broken and logged into the clean out pipe. Absolutely would recommend again. Thank you for your quick and attentive work.

We had a busted toilet and in need of a quick repair - within 2 days we had a brand new toilet in…read moreperfect working order! They were professional, efficient, and very knowledgeable. Their technicians were great to work with and gave us quality information. We will definitely be saving their contact for future plumbing needs.