I took my bike to get tuned up at a local shop (in SF) and they notice some damage to the underside of the right chainstay on my BMC. I searched out places to get repair and after checking with this shop and another one I decided on Spyder. I was so impressed by how quickly they responded, worked on the repair, and I am happy with work done. Totally responsive and helpful talking through the process. Biggest pain was driving down to Scotts Valley but the shop also offered to have me to do drop off in Los Gatos if that was more convenient. read more

No nonsense carbon repair. Communication could be better, but they're great at what they do and they're affordable. They fixed my bike (twice), they're honest and although it took a couple days longer than they said, the turnaround was still faster than I'd expect given the quality of the work. read more

Frank and his team were great. Repaired some paint chipped on my canyon aeroad for a great price. I was worried about carbon damage since the scratch got to the carbon, but they confirmed no damage and fixed the paint to be good as new. Fixed my bike in 3-4 days, super responsive, and great people. read more

I brought my bike to Spyder to repair a ding on my frame based on a recommendation from my bike shop in Campbell. Reading some of the negative reviews had me a little worried, but after meeting Salar and talking about the process, I decided to try them. I am so glad I did! The repair was done in two days, it looks great. Price was exactly what was quoted. Salar even met me in Los Gatos to return it, saving me a trip over the hill. I would highly recommend Spyder. read more

My seat post thread on my 2011 Cervelo P3 blew out during a race in Morro Bay so my post wouldn't hold and I rode half of the 90k bike standing up. Found Spyder Comp online and gave them a call. Brought it in the next day and Solar bore out a slightly bigger thread and found a seat bolt that would hold. Have a race this next wknd in Victoria Canada so he saved the day. Amazing service, I can't thank Solar enough. read more

Spyder Composites - Solar assessing the situation - Bike Repair/Maintenance Near Me - Scotts Valley, California

I had to have my disc wheel valve hole area opened up a little bit so I can fit the presta valve adapter in. The valve stem adapter was a tight fit and I was not able to put air in my new tire on my track disc wheel. I took it to spyder and Frank opened it up and it looks perfect, like it came out of the factory with a wider hole. He took care of it within 20mins and I couldn't be happier and to top it off he didn't charge me. I don't usually leave reviews but I felt that customer service like this should be recognized. Highly recommend! Thanks again Frank, I'll be back for that Corima Tri read more

Frank was quick to respond upon initial contact, and very personable and friendly to work with. He did a great job repairing the cracks and paint chips on my Pinarello frame, and charged 1/3 of the amount charged by the unprofessional jokers at Calfee. GREAT EXPERIENCE! read more

Great service so far. Sent them a text for a quote and got a reply almost immediately after hours! The quote seems reasonable, looking forward to the actual repair job. But so far I am really impressed with the professionalism and service. read more

Had some unlucky major frame damage after a stick penetrated my carbon fiber canyon mtb. Everyone told me it was toast, that a repair wasn't really feasible here, and to just swallow my pride and dish out the major cash to buy a new frame. Given that I had only ridden this bike for a few months I was super bummed. But then a friend told me to check out Spyder composites and see what they recommend. I'll let the photos speak for themselves. They patched it up nicely and got as close as they could to the original paint color (barely noticeable difference but it doesn't bother me at all) and now I'm back on the trail! Couldn't recommend these guys enough and glad I can get more rides out of my bike! Skip the other shops and take your bike to these guys. They were pretty busy but made time for me and did what they said they would! read more

Spyder Composites - Bike Repair/Maintenance Near Me - Scotts Valley, California

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Frank Moir is not fooling around! I had a crack below seat tube collar, another in a seat stay, plus 2 divots in both seat seat stays at the brake calliper. He cleaned them, filled them with more carbon, repainted to be invisible, like new. The turn around time was excellent. Dropped on a Thursday, picked up the following Wednesday. Don't be alarmed by his shop, it's a mess, but just like my overfilled garage, however, Mike's work, not a joke, he's superbly serious at his art. I highly recommend Spyder Composits! read more

I was referred to these guys from a friend. They were incredible on every front. I totaled my bike frame, they worked with me to get going on another one. Through tune ups and bike packing services, these guys are friendly, helpful and handy. Thank you. read more

I decided to take my bike to Spyder Composites after reading multiple great reviews on Yelp, Reddit, Google, and Roadbikereview. A friend of mine also used them and recommended Spyder for carbon fiber and paint repair. Salar was the one who I was in contact with the entire time and he was very communicative and responsive. He responded quickly to my texts which I truly appreciated. I dropped my bike off on March 1 and by March 13, I received a text from Salar that it was done and ready for pick up. I decided to drop my bike off myself (3 hr drive each way) instead of shipping it as I did not trust shipping. My bike looks amazing as if it was nearly new again. Also their pricing is fair and was almost half of all the other quotes I received from 3 other shops who do carbon fiber repairs. I did not have to stipe my bike down to the frame and was able to deliver as is. The only thing I decided to remove was my bottle cages to give them room to paint. Salar informed me that their work was lifetime guaranteed. I'm glad that I did not go with the local bike shop's suggestion of replacing my frame as I would have paid 3-4 times more. I would 100 percent recommend Spyder as they are just plain reliable, fairly priced, and a pleasure to work with. read more

Spyder Composites - Before - Bike Repair/Maintenance Near Me - Scotts Valley, California

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I had this repair done awhile ago and it was an awesome value and even more impressive modern paint job! Will use again and recommend this guys, take a look at their paint jobs! read more

Spyder Composites - 2014 Specialized Roubaix, frame/bottom bracket repaired and repainted. - Bike Repair/Maintenance Near Me - Scotts Valley, California

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What can I say besides Frank knocked it out of the park! I recently picked up an older bike that came with a carbon fork that was not in the best shape. The clear top coat had been chipped and discolored plus it had some decals on it which looked a little tacky to me. After attempting to search for shops that could work on carbon fiber, none seemed to be as confident and skilled to do the work I needed. Frank took one look and gave me my options, told me what he would be able to do and even chatted about cycling in general. Don't feel overwhelmed coming here, they have several years of experience and will give you their honest opinion. Thanks again for refinishing my fork, it looks so incredible!! read more

Spyder Composites - Carbon Fork repaired and refinished by Frank - Bike Repair/Maintenance Near Me - Scotts Valley, California

Never had a chance to review... Called in to see if my carbon rim could be repaired. They told me I would have to bring it in for an assessment. At first chance I drove down to the area to drop off. After about a week and not heating back I called in to see the status. They said it would be repairable and it would take 2-3 weeks. Told me it would be about $100-$200. I agreed and left it at that. 3 weeks later I call in to check if I can come in to pick up and they tell me it's not ready and they would need another week. This literally happened several times until close to 3 months. Probably got tired of me calling and finally worked on it. When I came in to pick up i presented a voucher to pay for a part of it and the gentleman looked confused like he didn't know what it was. He eventually took it but I ended up paying $150 still. Had a feeling he increased the price because I had that voucher. I didn't really check the rim when I first picked up aside from a quick glance and it looked repaired. I looked at the valve hole n it looked really small. I asked if it would fit a tube valve . He said it would but I was skeptical. Luckily I had a tube in my car. I took the tube out to test and ofc it didn't fit. I asked him to fix and he did on the spot. Imagine if I didn't notice this. I would have had to drive all the way back. When I got home though I noticed that there were particles inside the rim. When I would shake the rim I would hear it. Headed up spending a good 2 hours fishing out the particles. The rim works fine so the repair was good however the entire process and customer service was pretty crappy. Can't really do much though because they're the only ones that repair carbon in the area. read more

What a great experience. Frank and Solar are real pros and I wholeheartedly recommend Spyder Composites if you need a frame repaired. They are affordable, quick and do an awesome job. See pics to see how good they are. Read below for the full story. My son damaged his frame right in the middle of racing season in a Wednesday. The bike shop where he works recommended Calfee, saying that they are the best. I contacted them by submitting a request for a quote on their site that Sunday. On Monday I called them to see if I can get a response, I left a message. Monday morning, a friend recommended that I check out Spyder design. He had his road frame that split in half repaired by them and endorsed them. I checked out their website and called for a quote. Frank answered and after I described the damage, he quoted $200, including paint. Frank also agreed to meet me the following Sunday so that I can drop off the bike. When I arrived, both Frank and Solar where there and greeted me with enthusiasm. They did a quick check and confirmed $200. They did add $40 for removing, reassembling and bleeding the brake line, but that was totally worthy extra so that I did not need to disassemble the frame myself. Back to Calfee. They finally responded to my emailed me back on Monday (after more than a week) and quoted a much higher price than Spyder but, they wanted me to ship the frame only to them and suggested that it will take 3-4 weeks once they receive the frame. Back to Spyder During the week, I texted back and forth with them and they confirmed that the bike will be ready for pickup on Friday. That is less than a week after dropping it off!!! I am not sure that the turnaround is always this quick, but timing could not have been better. My Son will be back on his own ride for next weekend's #norcalmtb State Finals race in Petaluma. Way to go Spyder Composites, I hope that I will never need your help again, but if I do, I look forward to seeing you again. read more

Spyder Composites - Damaged Santa Cruz Highball before repair - Bike Repair/Maintenance Near Me - Scotts Valley, California

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Good guys good results. Helpful and honest assessment. Highly recommended . Best carbon repair for Bay Area

Sent these folks my rear Mavic Comete disk wheel for repair after they viewed multiple photos of the damage and assured me they could fix it. Sent the wheel to them in July 2019 after I was told it was a 2 or 3 week repair in an email response to the photos. Coming up on four years later (July 2023) I still don't have the wheel back and don't expect to ever receive it. I have texted, called and emailed Frank (owner) and he always tells me its finished and he'll send me shipping tracking information later that day but I never get the information. Sometimes when I call they cant locate the wheel, sometimes confuse me with another customer but eventually they get it correct and tell me the same story over and over again. Once someone else besides Frank answered the call and he went to locate the wheel while I was on hold. He came back on the phone and he was like "uh I'll have to have Frank give you a call". I started to research Frank/Spyder Composites (beyond just google reviews) and there were multiple reviews of his inability to finish jobs and the hostile treatment towards his customers when they pushed him to get the job done. Did Frank make repair promises he couldn't meet? Did he damage my wheel during the repair and can't fess up? Did he lose the wheel? Who knows but I can't imagine what could explain almost four years of him saying the repair is all done and it looks great and he'll be shipping later that day? FYI I've never treated him with anything other than respect and patience in our multiple communications over the years but I think "the writing is on the wall". read more

Cracked my chain stay from a fall. Frank and Solar repaired and color matched with the pearl finish. Bike came back and looked like new. Can't thank these guys enough. Absolutely recommend. read more

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I am an avid road cyclist and aspiring home mechanic. That being said, I still have a lot to learn regarding the nuances and limitations of carbon fiber. Over the years, like most cyclists, I have heard and read anecdotal horror stories about how fragile carbon fiber is, how it's prone to sudden and catastrophic failure, etc, etc, etc. Of course, the validity of such stories is always fodder for scrutiny. However, needless to say, when a small stone flew up from the road during a ride and struck my carbon frame, leaving a small impact fracture, I was pretty concerned. I contacted Frank and texted him some photos. By looking at the photos he didn't seem to believe it was anything to worry about. Naturally, I had to keep poking at the fracture out of equal parts curiosity and paranoia. I tapped away using the good old "quarter test" and found an area beside the fracture that didn't sound right to me and my untrained ears. So I contacted Frank again. Frank said he'd have to X-ray the frame to know what was going on. I took the frame to him and he quoted me a price and a date that it would be done. A couple of days went by and I contacted Frank hoping perhaps he would have had time to run the X-ray, but knowing full well he'd probably be too busy to have gotten to my frame so soon. As it turned out he had actually X-rayed my frame earlier that morning. Long story short, he explained that it wasn't a crack or a structural issue and there was really no need to repair the small (very minute, like the size of a grain of rice) fracture since it was more of a cosmetic issue. I picked up the frame that day and he charged me way less than the price quoted since he didn't have to disassemble the bike for the X-ray. However, the real point here is, Frank is a nice honest business person. He could have told me what I was expecting (fearing) to hear: "You really need to fix that pronto before it falls apart!" And taken my money. But he didn't. I also want to mention that Frank's communication is great. He's a busy guy without a secretary to answer his phone, but he responded to each of my text messages in a very reasonable amount of time. His enthusiastic assistant Salar was also very helpful and friendly when I had questions. Thank you Frank & Salar. read more

My favorite bike shop for sure! They took care of my bike issues many times over, in a pinch sometimes! Prices are reasonable, great quality! Plus some specialties like carbon repair, not found anywhere else! read more

I inadvertently backed my car into my bike after forgetting to load my bike onto my bike rack after a ride. Took my bike into Spyder and the did a very thorough scan of the bike and tire inspection as well. read more

Excellent service and excellent work! My squarely cracked seatstay is totally fine post-repair! Outstanding service and fast turnaround! So happy to have been referred to SC in Scotts Valley! read more

The Spyder Composites team, led by Frank, did an incredible job with this custom paint job on my husband's new bike. We sent some images as inspiration and he created a masterpiece. Most special is the profile of our dog painted on the top tube and the rear triangle. The colors are spot on, the design is classy. Incredible that it was all done by hand! read more

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My bike was gone about 20 days longer than expected with no word from the shop even when I called and asked (on 3 seperate occasions). Only 1 out of 3 of the repairs were made The paint job was rough, hazed, and the lines weren't straight When I confronted them about the shoddy work I was told that 'Based on the overall condition of your bike I really didn't think you were going to care that much about the overall finish' the logic behind that escapes me. I could go on and on about this place, but they really aren't worth the time. Stay away. read more

Spyder Composites - Bike Repair/Maintenance Near Me - Scotts Valley, California

I really want to thank Frank for saving me about $1000 and a lot of headache. I New Year's Eve I ran through a road close sign and wedged my carbon fiber wheel into a steel grate. Only did then I found out that each carbon fiber we all cost almost $1000 to replace and that this model has been discontinued. Sleepless in San Jose went to bicycle sports basement and was referred to Spyder composites. Wow I don't he was frank working on New Year's Day but he charged $180 to fix my otherwise totally destroyed carbon fiber dream. I can't say enough how great it was to now have a fiber guy and also feel a lot better about taking my mountain bike out because now I've got someone to fix it. Thanks Frank read more

My wife's bike had carbon damage that needed to be repaired. We requested a full tear down and repaint. That part went very well. However, there was a problem with the Fox fork and it needed to get sent to Fox for repair. Frank said he would take care of it. After about two months of waiting, like all of July and August, I asked Frank what was going on. He blamed Fox but Fox confirmed that their turn around time was a couple of weeks. After digging a bit it turns out that Frank forgot about this. Fox was waiting to hear back on a question they had, fix the problem or complete rebuild, and Frank didn't get back to me about this for almost two months, and only after I pushed on him. So then we had to wait another two weeks. He did make a price adjustment but we lost most of the summer's riding and an event we wanted to go to. During this time I had them tear down and strip the paint from my carbon bike to check the carbon. No carbon problems so he was to repaint it the same has my wife's bike, a warm orange - yellow. He didn't get the match right but my yellow bike looks great. However, the main reason for getting the bike repainted is because for years I really wanted that warm orange - yellow. So disappointing. It is now 8 months after the paint jobs and the paint is holding up fine. The only issue is that we picked up the bikes and immediately left on a road trip. The paint should have had more time to dry so it chipped a little at the beginning of that trip. No chips since then and multiple 4,000 mile MTB road trips. read more

Spyder Composites Carbon Fiber Repair Shop and Frank provide an amazing quality of work and are always willing to support through a quick text/call. My bike was so messed up. The frame was cracked at the rear wheel harness (Hard Repair) Frank brought my bike back to life! I'm absolutely amazed with the extra mile the team went and at the perfect price. They painted my bike for free and also replaced my gear shift cable for free ninety-nine as well. If you need a Carbon Fiber crack filled and painted this is the place to go. Mind you there are only two Carbon Fiber Repair Technicians in California so we're really lucky to have a community based small business who provides this sort of service, support your local small businesses and stop by or ask for a quote. Bike shops do not do repairs like this and will urge you to just buy another $1000 bike. I am so thrilled with the quality of work done on my repair! These guys work on thousands of bikes yearly and are experienced professionals. Note: -If you need your work done quickly be sure to pay for that and expedite the process and let the crew know, communicate that to them from the beginning. Frank is a very reasonable mechanic and will give you a bang for your buck. Be positive and patient and your bike will be good as new! Monet Wilson read more

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I needed to get my Sworks tarmac checked out and Spyder composites was able to X-ray the frame, drop out the fork and steerer and inspect it for damage and turn it around in no time. Highly recommend them! read more

Great shop! I dropped off my bike on Memorial Day and was ready for pick up in 4 days. Service and communication was great and got my bike looking new. Would highly recommend if you looking for a place to repair your carbon fiber frame. read more

Great service and helpful staff. Came in for a quick fix, talked about track and racing for awhile.

4 1/2 Stars . I brought my bike in for repair and Frank did an amazing job on the cracked seat tube of my carbon bike. Too bad he didn't have the decal but it looks great. It was a reasonable price of $260 where other places were quoting me at $500 dollars and above just by looking at a picture. I would bring my bike here again for repairs. read more

Spyder Composites - Before Repair - Bike Repair/Maintenance Near Me - Scotts Valley, California

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I've been holding off on reviewing Spyder Composites until I actually received my frame back from them, but after reading the other review, I think I need to throw my hat in the ring and make sure consumers know that this was not an isolated incident. First, I emailed Spyder Composites, both through the in-browser messaging system on their website and with my personal account. This would have been mid August, 2012. After several days with no response, I decided to give them a call. Phone was answered with "Spyder Composites." I let them know that I wanted to get a bike repaired, explained the damage to the frame, and was looking for any information they could give me. I got a response "Yeah, it'll be $180. Just print out one of the forms on our website and ship it with the frame." I was a little surprised by the casualness of the instructions, but went ahead with it. Frame stripped, boxed up, and sent out. I sent some simple instructions on the form they asked to have included, including a request to be contacted if they had a new estimate or ETA for me. FedEx tracking shows it arriving at Spyder Composites on August 21st. A week later, I'd heard nothing. I emailed on the 29th, asking if they'd even received my bike, let alone started work, and got no response. I called them on Aug 31st and was told that the bike was there (phew) and they'd sanded the affected area. Hmm. To make a long story short, it's now October 24th, and I don't have the frame back. I've called 3 or 4 times since the beginning of September, always to hear that they'd made marginal progress but needed to add a layer of carbon or paint or clear coat, etc. On Sept 28th, after calling and getting a response of "having it done this weekend," I received an invoice from Spyder in my personal email. I paid it promptly, and on Sept 30th I got a "Payment Received" email from Spyder. That's the last contact I've had with Spyder. More than three weeks later I've got no shipping confirmation or tracking number, and no phone call saying "Sorry, but we had to postpone for X reason." For all I know, Spyder is the greatest carbon frame repair company on the planet. For all I know, they've taught my frame to speak Flemish in these last two months. But I know without a doubt if they don't address their shortcomings when it comes to basic customer service, my bike could pedal itself when I receive it and I would still be hugely dissatisfied with this experience. read more

I crashed my bike in the hills above Palo Alto about 3 months ago, and cracked the top tube. I. Missed. My. Bike. Actually, the crack in my bike hurt more than the cuts and bruises on my body. I didn't want to pay a grand to take the bike to my bike shop, have it disassembled, and sent to Calfee, and wait for weeks, so I found Frank here on Yelp. Our first meeting was suspect. He was an hour late to meet me to pick up my bike. But you know what? He met me. He went out of his way to come down off the mountain and meet me in town, instead of making me drive all the way up to where his shop is at. So, I was a little annoyed at him for being late - but hard to hold it against him. He promised me that my bike would be fixed within 5-days. And he held true to his word. I paid way less than Calfee. I got it back faster. And best of all, It is a gorgeous fix. It looks like new, with pinstripes and all. As I type, I'm sitting here in my ridiculous biking outfit, getting ready to ride my baby again for the first time in months. In the end, I'm extremely happy with both the level of service and the quality of the job. Thanks Frank! read more

We dropped in without notice and they paused to fix our brakes real quick. Excellent service and expertise. Small shop -and I love to support small businesses. Appreciated it and will definitely come back for service next time we are in town. read more

I don't do a lot of yelping but I give credit where it is due. Frank gave me some of the whiteglove service. I thought my carbon framed GT Zaskar was ruined. He brought it back to life in 2 days, and for much less $$$ than I expected. He also went out of his way to meet me in random spots of Los Gatos to do the pick up and drop off. Hopefully I never need his help again, but I'd gladly use his services anytime. read more

I have taken several bikes to spyder for repair and full repaint. All repairs have held up and have never cracked again. Full repaint jobs are beautiful and give new life to older bikes. read more

Solar helped me build my dream custom Transition Sentinel. Both he and Frank helped me select and they built me a bad ass ride that blows my mind every time i ride it. They were both knowledgeable and were reasonable about where to spend money and where to save it. We put this bike together exactly the way I wanted it and way cheaper than any other shop. Thanks you guys, I highly recommend if you want to build custom or just maintenance. read more

Brought my frame in for inspection of damage. Frank personally inspects the frame and provides quote that was lower than I expected. I gave him the green light to proceed with repair. He texts me in less than a week that the repair and repaint was completed. The final invoice was lower than the quoted price! Obviously he could've just charged the quoted price and make extra few bucks but he didn't. Also when I went to pick up the frame I asked Frank about a few other paint nicks and dings and how to fix them. Instead Frank fixed them on the spot at no charge. Overall did a great job. Went out of way to exceed customer's expectations. Also a great guy to chat about bikes and cycling. Definitely would use again if carbon repair is required. read more

Thieves. Stole my carbon Fiber Lip from My car. I sent it , spent 300$ on shipping . 2 month went by and they never send it back and keep saying that they will . Never deal with them read more