On my recent visit, I ordered a small-sized coffee with extra ice. However, the beverage was placed…read morein a medium-sized cup and filled only partially, leaving a noticeable portion of the cup empty. This experience was particularly disappointing, as it did not reflect the quality or value I expected. Additionally, I have noticed a pattern of inconsistency during multiple visits. Each time I come to this location, the drink sizes and preparation vary significantly. This lack of standardization suggests poor management oversight and a need for improved staff training. When I politely requested that my cup be filled more--whether with milk or additional ice--my request was declined stating it was the baristas job to fill it and not there's I even asked if it could be made over so it could be filled even if it was in a small size cup and my request was STILL declined . It is frustrating as a customer to receive a partially filled cup, especially when a simple adjustment could have resolved the issue. No customer should feel shorted on a purchase especially when gas prices are sky rocketed and the way the economy is , at this point I rather make my coffee at home since i can't even get proper customer service spending my hard earned money ! Due to these repeated experiences, I find the service unprofessional and disappointing. As a result, I have decided not to return to this location. I have also shared my experience with others and will continue to advise against visiting based on the lack of consistency and customer care. I hope this feedback is taken seriously and used to improve service standards moving forward. Managers name : River

I stopped by on Monday after hearing such great things about the chain. Fortunately, my experience…read morelived up to the expectations. I pulled into one of the two ordering lanes, and was greeted right away with an iPad. I was between the Blondie and Cinnamon Roll and was directed to the Blondie as a first-timer. Such a good choice! I ordered the medium iced and it was so, so good. All the folks working were super friendly and kind, and the price was reasonable. I wish there was a 7Brew location closer to me in the Near West End. I'd be there all the time!

Brew and Blossom Coffee Co on South Main Street in Hopewell, VA is becoming one of my favorite…read morecoffee stops as I drive for Lyft. The coffee is wonderful. The pastries are made fresh, in house. Seating is very comfortable and the staff very friendly. A 5 star experience (again) for me. James

What a sweet coffee shop on the corner in downtown Hopewell. We stopped here on the way to…read moreChippokes which if you're coming through Hopewell to head there it's a perfect stop. Coffee was good and food offerings hit the snack spot. I thoroughly enjoyed chatting books with one of the baristas as well. Definitely would choose this coffee shop over any of the national chains.

Great service! Fast and delicious coffee! The line moves fast for how busy it is! Multiple lines…read moreare always great!

I have been to this location several times and the staff has always been friendly and interactive…read more A lot of times i don't know what I want and they will provide options based on what I've ordered before. Even when the lines are long they seem to move pretty quickly. I look forward to trying more of the menu!

OMG !!! I finally tried the famous 7 Brew. I LOVED IT…read more The young lady that took my order was Aaliyah. I told her how this was my 1st time and she was so excited. She explained the Menu and didn't rush me at all. I had an Iced Medium caramel macchiato. Delicious!!!!!! The price was excellent and the drink is the BEST I've ever had. Sorry Starbucks and Dunkin these guys are AWESOME!!!! I can't wait to go back. Ashland is closer to me and I'm expecting that same 7brew service and quality I've heard about and now experienced on Midlothian Pk. Thank you !!!!!! Sorry no pics

I have been multiple times and always love the service. The second time I went they knew my order…read morefrom the previous time and it was really cool! They have a great rewards program and it seems like people like working there. The staff is always so nice.

MY NEW FAVORITE COFFEE SPOT! I love this new Midlothian drive-thru coffee spot. They have so many…read moredelicious coffee and drink flavors to select from. The prices are reasonable and service is quick and easy.

This location is my favorite 7 Brew - they tend to always have a line, but they manage it well and…read morekeep it moving. I try a little bit of everything on the menu, but their Fizz Sodas are amazing, if you don't know where to start, try the Stargazer. The atmosphere is a bit busy and loud, but every person I've interacted with has been friendly and quick to strike up a conversation. The prices are great for the sizing and quality, and their rewards program is a nice bonus for someone who frequents as much as I did. I also like how they run frequent deals, like BOGO or something themed, and they'll send you a text letting you know. You can't go wrong with 7 Brew, whether you need a coffee, tea, or just a little pick-me-up, you won't be disappointed.

I quite liked this place, it was so easy to forget that I was inside the mall when you step into…read morethis cozy coffee shop. The two people working at the counter were very helpful and friendly, and I really liked that they had a nice variety of options including a nice range of choices. I opted for a London fog with almond milk and sugar free vanilla syrup, and it was warm and lovely. The chairs we planted our butts on to catch up and chat for like an hour were super comfortable, and this just feels like a nice, comfortable, classy space: all open with soft lighting. It was a great place to step away from the crowded, loud, bright lights of the outside world. We will definitely be back.

Cute little coffee shop located in the mall. There's plenty of table space to study, comfy chairs…read morefor reading, and lots of outlets. The workers are very nice, but I didn't notice if they also offered food. It's pretty slow/ quiet in the morning when they first open but starts getting busy around noon. Because it's in the mall, it does get all types of ages and it can get noisy if you're looking for somewhere to actually get some work done.

Market Street Coffee is a wonderful place to go for a nice cup of Joe and friendly staff! It was…read morerelaxing and I felt appreciated. Other than my waiter wearing a Dodgers hat, it was perfect! (Haha) - looking forward to returning!

Wanted to give a small business a try in Petersburg and stopped in for a quick pick-me-up. Upon…read moreentering I wasn't greeted and both Baristas were on their phones. I ordered a small, iced vanilla latte with whole milk (my go-to at a new spot, easy enough). I noticed that the espresso machine was filthy (there were only two patrons inside and both had received their orders) and the whole station was unclean with grounds everywhere and tampers still full of used espresso. My latte was truly undrinkable. It was truly putrid. The drink was bitter and sour at the same time and had such a burnt flavor that after two sips I couldn't even finish it. I'm always happy to "doctor my drinks" up in these instances (add milk, request something else) but as a former barista myself I knew this was an espresso issue, not a milk or syrup issue. Both baristas went back to texting and I left uncaffinated, disheartened and my drink went right in the trash. With other coffee spots nearby they really need to step their game up. I could have gotten a better latte (and probably better service) at Dunkin.

Excellent coffee and friendly staff. Better than Starbucks if you're in the area. We had an iced…read morelatte with caramel and bourbon Carmel and they were both so good!

The drink recipes are delicious and creative, I had a peanut butter coffee that was really…read moreinteresting. The espresso tasted good, but I think the number of flavors in the iced latte I got kind of drowned out the true coffee flavor. The owner is so sweet and polite, and the shop is tastefully decorated even though it's in such a tiny space. A little bit on the pricey side, my iced latte was over $8 but that's not crazy far outside the range of specialty coffee drinks these days. Overall good experience!