First visit to this Starbucks location in Great Falls. Stopped in for a cold brew after a rather disappointing cup of coffee at a nearby coffee house. Ordered a Venti cold brew with a splash of heavy cream. Drink came up in a few minutes and was strong and delicious! Got the ole neurons firing on short order! The inside of this Starbucks is huge! There is a ton of seating! Paid with the Starbucks app. Service was good! #Starbucks read more

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Today was the first time that I had very been to this Starbucks location and I found the vibe to be much less stressful than some of their other places closer to the city. There are a lot of spaces to do work, wait for your order, or just hang out. I saw one guy with practically a remote office just sitting at a table doing his work. Also there are no obtrusive codes to get into the bathroom, and everything here is much more down to earth. I ordered the venti size Punpkin Spice Latte and this would be expected for this time of year. It was ready in less than a minute and I was off to the races. The latte tastes the same than the one I had ordered last week so there's no change to the recipe here either. All in all, this location was decent and I would reccomend it if you are ever out this way. read more

Starbucks - Coffee & Tea Near Me - Great Falls, Virginia

Excellent service, fast and accurate. The staff are always pleased to welcome you and work with you on your tastes desire. They open promptly and ready to serve in the mornings. Never had a bad experience here. read more

If this is the new Starbucks, I'll make coffee at home and it'll be just as good. When you try to order in person, no one notices you there. They are too busy filling the app orders. Why not just make this a drive through only? read more

It's a Starbucks, you already know what to expect. The coffee here is delicious and as expected. Service is prompt and friendly. Ambiance is typical of Starbucks, relaxed and comfortable. Came here because my normal Great Falls pick for coffee after lunch (Katie's) wasn't serving at 1:30pm. read more

Friendly staff and great drinks/food. Large space, lots of tables, convenient location. Ample parking.

One of the best Starbucks locations I've ever been to! I have never had a bad experience with the staff, product, or atmosphere. Highly recommend the Starbucks location as it is also in a very convenient place. read more

Sad. Fallen to a level where I literally cringe to go here. I used to spend $2k a year here. I used to write the regional director and tell them how great this place was. Not?????!! You are bothering them. They seem much more interested in texting, hitting on co-workers, running in and out of the back room aimlessly, filling napkins...anything but helping customers and creating a friendly environment. Nope. They would rather insult u and make u feel stupid. Yeah, they are all SAT National Champs...order single shot espresso in tall cup w ice..fill rest w oat milk...'get the look' then 'we can't do that'...HUH??? i order this like maybe 80 times...takes two of them tellibg me they can't...then they finally figure it out and want to charge me $6.50....bahhahahhahahahhahja I say Listen, It has cost $3 the last 80 times I have ordered this...blank disinterested stare.....told them keep it....went home made my own. Sad day when they wring the fun out of going out for coffee. Sad but this is a lost cause. No management. No oversight. Just workers who are bothered by customers interrupting their little club. No thanks read more

I hadn't written a review in a while, but I felt compiled to tell a positive story from my Wednesday. I was working remotely today and had plans in NoVa this evening and wanted to beat traffic from MD. Initially, I was heading to Leesburg for something, but I was waiting on a call to see if it was ready today or not. I got the call saying that it wouldn't be in until the morning; so I was near Great Falls at that point, and set up shop to continue working from the Starbucks. This Starbucks was huge! Perhaps the biggest one I've ever been to! Plenty of variety of tables in various locations. There was a long table good for groups, comfortable sofa chairs, and lots of tables good for one or two people. There were a comfortable number of people there on that Wednesday afternoon around 3 PM, but many Starbucks that # of people might've meant no seats. The cashier was friendly, and other person made my grande iced chai very quickly and offered me a straw, which I had already grabbed during that very brief period I waited. They were playing mostly good music generally 70's & 80's including Elton John, Escape (Pina Colada Song), and more. While diligently working, I noticed the skies get darker and darker. And then, it starts Monsooning. After Sara Smile by Daryl Hall & John Oates and part of Easy by Commodores, the power goes out from the storm! I was able to compose the email I was writing but was never able to send it; oh well, I will send when I go to the office on Thursday morning. It was off for at least 40 minutes that there was no electricity; I left to go to my evening plans in Arlington. The barista came over to see if people wanted any water or free iced coffee. I still had a little bit of my iced chai left; so I said no thanks. I was very impressed they would come around during this weird electricity outage. Also, the restroom seemed clean, but kind of hard to tell with a cell phone flashlight. read more

One of the bigger Starbucks I've been to, this is a great place to study, do work, or just enjoy a cup of coffee and people watch.

I got the perfect drink from Starbucks GF today! Irish Cream Cold Brew -- it was made perfectly and service was fast. Yum!! read more

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Love this Starbucks store. The staff is really friendly and always have a smile on their faces. They've got the place all decorated for the holidays and even have a decent size Christmas tree where people can leave notes on ornaments for the staff. The kids seem to enjoy making them and it also keeps them busy while you wait for your drink. I came in here on Thursday and they were having a happy hour special! I even bought one of their holiday cups which was very festive and you get a discount on your drink. I got a regular latte that was just at a perfect temperature. I added a packet of Splenda and it was just perfect. I like how their condiment section has two sides so you're not crowding the area while you're fixing your drink. I also got gift cards as gifts to our friends' children and to thank our mailman and American Disposal guys for doing such a great job and for making them feel appreciated during the holiday season. read more

Starbucks - Holiday gift cards! - Coffee & Tea Near Me - Great Falls, Virginia

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This is one of the best Starbucks locations I've been to! It's super big with tons of seating and work space, a fireplace with comfy chairs, super friendly staff (at least on the weekends) and even a conference room! Also there are outlets everywhere! I wish there was a Starbucks this nice near where I lived. I would have definitely come here to study all the time. read more

Starbucks - Inside of the store; Conference room in the back. - Coffee & Tea Near Me - Great Falls, Virginia

My daughter Aimee loves this Starbucks. The staff is so wonderful here and always greets Aimee by name with a smile. Very kind and comforting. My only regret is the incident in the bathroom on 11/19/21. Otherwise, lovely! read more

This is important: A 4-star Starbucks. Why the extra star? When is Starbucks ever a treat anymore, instead of simply a solid, functional coffee place? It's got a Clover machine for making so-called "Starbucks Reserve" coffees. Those are varietals ground to order, and brewed by the cup using what is effectively a mechanized vacuum french-press method. TIP: A Clover machine resides at this Starbucks. TIP: There's a conference room free for the asking when all attendees consume some product from the store. BONUS: Extra-nice decor befitting this dreamy community of high-rollers. BONUS: Extra-well staffed. read more

We went in and two people in our group didn't like our drinks and asked them to be remade if they could but understand if they couldn't but they agreed t make them but after asking for the second drink they in earshot were talking shit about us. And I COMPLETELY understand they're frustration and wanting to complain about us because we were being a little annoying but I just wish they didn't do it where we could hear them. I would have rather just throw my drink out if it was that big of a deal. Other than that we were having a good time but went home pretty upset read more

This is the friendliest Starbucks I have ever been to. Everyone is super pleasant and helpful here. I was buying ground coffee and wasn't sure which one to get, so their staff gave me their thoughts and helped me pick the one that was best for me. Really appreciated their extra effort to help me. Thank you! read more

This Starbucks is the best. They have incredible service and my order is always correct. They know you by name here. I make a point to go out of my way to go to this store. Much better than the awful Vienna. read more

I dont know what happened to this starbucks because they used to be on point. Today I placed a mobile order that came out wrong, once i realized i asked one of the persons if it looked right and if they could remake it. They were nice and remade it, however.... when i got home and started to take a sip, i came to the realization they had remade another completely different, plan, tasteless coffee. Wasted my money today, but it was my mistake for trusting a coffee shop to know how to make a drink. read more

Okay, I know Starbucks is a huge corporation, and they don't need another review, but the layout of this space is really open and inviting. When I arrived, there were equal amounts of friends joining for a coffee as there were individuals just surfing the web on their laptops. Plus, there's sunny outdoor seating if you'd like! Docked points for the usual Starbucks drawbacks like overheated milk and overpriced items, but, I would happily conduct a job interview here. The ambience is nice. The "lightly sweetened" chai latte is still relatively sweet, so I do well to order a glass of water alongside my drink dilute the flavor. It's a winning combo. The lady at the till was chatting away with the previous customer as I waited to order my drink. Only until stepping right up to the counter (rather than waiting to be beckoned), I was not served by the lady. read more

This is probably the biggest Starbucks I've been to. I really enjoy the aesthetics of this location. The customer service was good. It's a great place to work and even has a conference room for people to use. And of course, I love Starbucks coffee! read more

Starbucks - Coffee & Tea Near Me - Great Falls, Virginia

This is the best Starbucks ever! It's beautiful inside and super cozy. The staff was fast and friendly! Except there was one staffer who seemed to harass the other employees. I don't think she's a manager so it was really weird. It made me a bit uncomfortable. but she was nice to customers. read more

I love how spacious this Starbucks is but if you are in a hurry, go elsewhere because they like to take their time here. It's a great place to study, daydream, or enjoy a drink. Also, be warned, if you go during the week, the place is packed with kids after school. read more

Yes, there is a clover machine here. Can YOUR neighborhood starbucks produce single serving coffee from a magical coffee box? So I've been to a lot of starbuckses (? what's the plural of starbucks?) in my life and there are a few key things I like: 1) speed 2) accuracy 3) coziness This starbucks hit all 3 for me. Especially coziness... it's like a flipp'n cabin inside there. Go figure the Great Falls starbucks would have a clover machine and look like cozy winter vacation home. read more

The place is dirty & shabby. I have walked out in exasperation when I try to explain to the cashier and other staff, to give me a larger cup, since I have 2 extra shots of espresso to my frapachino and the cup is too small to accommodate the extra-so they throw the excess away. The drink itself is hit and miss. My Little kids are enthralled with the name and their overpriced sugar drinks. The scary thing is all the 5 star reviews, is this from the staff and their families or are my my neighbors so lacking in taste? read more

Makes a mistake every third time i come here. Usually I mobile order to skip the lineZ keep in mind that mobile orders print EVERYTHING on the label making it easier to fulfill an order and not relying on a barista's memory. Still they leave out shots your pay for, pumps of vanilla, or a simple no whip request. Of course the coffee is good... it's Starbucks. Customer service is typical of Starbucks, but not outstanding. read more

Great buildout and decor. Love the fireplace and conference room. A very nice representation of the chain. Employees could use a little more organization and speed. Frequent lines are annoying when you watch everything happening in slow motion behind the counter. read more

This is the nicest Starbucks location. The store is huge with plenty of seating and the staff is great. They really get to know the customers and are super friendly. Very family friendly environment. Perfect place for a weekend breakfast excursion with the kids. read more

It's amazing I love their refreshers and they're amazing coffee it is way better than true brwe.i love it.

This Starbucks in Great Falls is so cozy and spacious! With the fireplace and open design it's a perfect spot to work. I got a peppermint mocha that was prepared quickly. The Customer Service was friendly! I'd definitely return and recommend this location. read more

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Certainly one of the largest and nicest Starbucks I've ever been to, but I'm tempted to subtract a star just for the rude/entitled clientele. read more

The tables, chairs and floors inside the Great Falls Starbucks coffee shop are usually mostly dirty with litter, food crumbs, spilt coffee and the like. But today was really bad. Behind the cashier where the food and drinks are made, the sugar station and the conference room were all crummy and sticky. Chairs and tables throughout were all askew. There was a sign on one of the unisex bathrooms saying it was out of order. The bathroom without a sign should have had one also. It was a disgusting mess. Trash was strewn on the filthy wet floor and the sink was too awful to say. Even the walls were gross. This bathroom was the worst I've ever seen in fifty years of living. The employees use this to wash their hands? This is too much for this Great Falls resident to abide by. This place needs to shut down for a couple of days or more for a thorough cleaning and then not reopened until such time as they get management in that will run a clean operation. I'm reporting this business to Fairfax County read more

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I don't understand the negative reviews. This is hands down the best Starbucks I've ever been to. And I've literally traveled around the world/states for decades. I don't think you can fault the establishment if you're not fond of the clientele. Yes, it's in an affluent area. Yes, affluent people talk to their other affluent friends about affluent things - if you want to be offended by this, I personally think you're shallow. But it is 2015 - the year everyone was offended by everything. I mean seriously, this Starbucks even has a "safe place" for you when you have your precious feeling hurt/offended. It's a conference room and it's pretty friggin' amazing. I do have to agree that the kids behind the counter need some serious work. It would would be good practice for this establishment to have an actual adult manager overseeing these kids at all times. Mostly, because they do get chatty with their friends who are there often just loitering and gossiping intentionally loud for all to hear. That said, I've always found the staff to be pleasant and accommodating and therefore still warrants five stars! read more

Nice SB in the main shopping center in Great Falls. It's normally very busy here. They also have an outdoor seating area, which is facing the parking lot but still not bad. read more

One of the best Starbucks I've been in. Always clean, super spacious, fast service as well as nice baristas!! Lots of seating also.

Not one of the better Starbucks around. It tends to run well when adults are there during the busy hours, but its all teenagers in the off hours. You get what you might expect in that case--lots of kids yakking about all sorts of things while the store itself is left dirty. Also, not too happy that one of the baristas dropped the F bomb in front of my kids when he spilled a drink the other day--he apologized but clearly he could have handled that situation differently. read more

I love Starbucks and this location is really great, very spacious. I also like how there's an enclosed room if you want to have a private meeting and/or discussion while you enjoy your beverage. read more

Not getting all the rave reviews. I've been there three times now and it's been blah at best. The decor is better than other Starbucks, they have more "comfy" seats than a lot of their counterparts but the staff is underwhelming, you aren't greeted warmly or anything. Still, a couple of steps above the sterile feeling, coldness of the Pike 7 location. read more

I'm a big fan of Starbuck. I usually drink most everyday with tall size. And I paid for 3 extra shorts! In common sense you know I will get more coffee then I asked nicely to give me a bigger cup. Sometimes they do that for me but sometimes they don't. It make me sad the see you throw my coffee away. If you can't give me all the coffee so then next time do not charge me for an extra! I don't mind you charge an extra but please give me all my coffee. It not a cheap coffee from gas station! It pissed me off!!! read more

omg love this starbucks!! best gm tanny and amazing staff!!! so so professional and best customer service!! best of the best!!!!!