I walked in for a venti hot white chocolate mocha with protein milk and an extra shot of espresso. I got it, went home, and realized that they didn't give me any white mocha. I drove back to ask for a correction. They "corrected" it... here I am at home with hazelnut flavoring. Really makes me sad because I was already having a bad day. I was respectful and kind when I drove back to ask for a correction, and I'm treated this way. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

My favorite location !! Love the notes they leave on my drink that I get most days. The food is good too. Always the turkey bacon ! Service is awesome. One of the servers name is the same as mine . And it has a nice feel whenever you walk into the place. Everyone is happy and greets you ! read more

Many times this location has saved me post Planet Fitness workout! Getting free refills on iced tea and coffee helps me stomach the $4.82 for a tr. Black iced tea with no water. Nothing like 90 ounces of tea to get your engines pumping! Plenty of seating. Relatively fast service considering how busy it can get. 4 stars due to the price being a bit steep for tea and water. read more

Starbucks - Free refills! - Coffee & Tea Near Me - Las Vegas, Nevada

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Whom ever was working march 30 at 8 pm. And made this. You're a star!!! I don't even make them this pretty so thank you! read more

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It was our first time on this location, the service was good, but to bring the drinks too long. The customer service taking the order she was very nice and very knowledgeable of the new drinks next time we'll try the drive thru. read more

Starbucks - First time here - Coffee & Tea Near Me - Las Vegas, Nevada

Idk if Starbucks changed their recipes lately but the pike place and cold brew has been SO insanely watered down the last 3-4 times I've gone. read more

For drinks to be 8$ a drink and you charge for ever little additional thing my order should be correct and exactly what I asked for. Not only has this location disappointed me every time I've come but the customer service is so shitty I'm ready to turn into a Dutch bro girl they would never treat me the way Starbucks does after today I'm no longer supporting this crappy business and you shouldn't either Dutch bros is cheaper and the service is amazing every time read more

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Busiest location in the Southwest Las Vegas! This means they are afforded the man/woman power to handle the volume. I hardly ever to wait for an order. The Staff from Manager to Barista to Servers are all friendly, efficient and providing top tier customer service. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

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Jayden was very kind and helpful, I wasn't sure what kind of drink to order and he made me a suggestion that is now my favorite!! Wonderful customer service! I will definitely go back read more

AMAZING, FAST CUSTOMER SERVICE! Fastest and best customer service I've ever experience at any Starbucks location by far! First time at this location. We were in the area and stopped by because of their, buy a refresher and bakery item and get 40 stars promo. Walked in on a Saturday afternoon just before 3pm. The gentleman greeted us right away as we walked up to the counter. We ordered 3 drinks and 2 bakery items. One of the refreshers came out and I noticed it was a different color. I asked the gentleman at the pick up area about it because I was expecting purple for the mango dragonfruit. He informed me it was the pineapple passion fruit. I must have accidentally said the wrong fruit and/or got the name wrong at the register. The gentleman than asked if I would like to still try it and they'd make a new one. I said sure and let him know we had just ordered another one also and O may have said the wrong name as well. He said they would make both drinks as mango dragon fruit instead. The first one I originally ordered regular water, the second one I ordered it with lemonade. I didn't get a chance to let him know before he went to make the drinks, but when he placed the drinks on the counter, he mentioned one was lemonade and one was regular. Awesome! We ordered, got our bakery, and our drinks, even with a mistake, all within a few minutes! Our receipt said we ordered at 2:57pm and we were already in our car and leaving by 3:05pm! read more

Starbucks - Mango dragonfruit refresher - Coffee & Tea Near Me - Las Vegas, Nevada

Okay I'm at this Starbucks, they are playing a "Punjabi" song!!!!! Ooommmgggg very cool to have a cultural song at a coffee shop!!!!!! Thanks reminded me of my back home! Customer service was great, I walked in, they welcomed with great cheerful voice! read more

Starbucks - Caramel macchiato - Coffee & Tea Near Me - Las Vegas, Nevada

I love this starbies. :) The drinks are always consistent & they've never messed up my order. This location is generally pretty busy but it's impressive how quickly their team is able to get drinks and food out. Usually I'm a drive-thru girly, but I've taken to popping in lately. It's always clean inside & everyone is so nice! read more

The customer service here is always so amazing they go above and beyond to bring a smile to your face! Very much appreciated! Thanks guys!

Love this convenient location. They're usually the busiest early mornings from 5am-9am but fast and friendly service! The staff will also offer suggested add ons to any drink, to improve your favorites! No matter how busy they are, I've always found the service to be personable and friendly! read more

Starbucks - Starbucks Drive Thru at Blue Diamond/Buffalo! - Coffee & Tea Near Me - Las Vegas, Nevada

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Nearly every business these days... especially restaurants... is struggling with staffing, and the results are so visible in the level of service & cleanliness we were used to seeing from places before the pandemic & staffing problems hit us. This Starbucks is definitely one of the casualties of the understaffing. My visit was during the afternoon, and as per usual, the place was packed with customers. But sadly, there was a lot less staff than usual, and the speed of service & cleanliness of the cafe all suffered. However, they absolutely deserve 5 stars because the staff that were actually there were doing the absolute best they can and doing it with smiles on their faces. I was thoroughly impressed at how hard these baristas were working and I hope they know how much I appreciate them. read more

Haven't been super impressed with this starbucks in the past, it tends to be slow but my orders have been mostly made ok... until today. I did a mobile order for a Trenta frozen pineapple lemonade which is a $7 drink with tax. I ordered and arrived in under 5 minutes. I know I could go back and have this drink remade but I was on my way to an appointment and didn't have time. This is how the drink was given to me (see photo) I know the closest Starbucks from this location is either down rainbow or blue diamond but I might just have to switch. This is pretty piss poor from Starbucks. Maybe consider rehiring or new management. read more

Starbucks - Trenta frozen pineapple lemonade- not frozen and completely seperated. This was how it was given to me. - Coffee & Tea Near Me - Las Vegas, Nevada

My drink was completely watered down so I drove back to get a new one especially since I paid 7$ mind you I had lipstick on my cup I gave them to fix .. they literally turned around and gave me the exact same drink .. how did I know ? The fucking lipstick on my cup was still there ! Smfh ya all are crazy for that btw I took a video of before and after I'm contacting corporate this is wild read more

I love the food and drinks here as well as their customer service. I come here very often before work, the people here are always very friendly. read more

So far I am loving this Starbucks. The interior is nice and spacious with room to stand, or plenty of room for people to get work done. The music is a nice background level so I'm not going deaf listening to it. The service is quick and the drinks have all been made just right. I wish I could get the S'mores Frap and the Caramel Crunch Frap year round! read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

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OMG thanks starbucks for giving me my iced coffee with NO ICE LMAO!! this starbucks always seems to mess up orders read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

Conveniently located in the Mountain's Edge Marketplace on the corner of Blue Diamond and S Buffalo Drive sits STARBUCKS (insert heart eyes emoji). I ordered through the Starbucks mobile app and used the drive thru to pick up my order for this particular visit. It was so effortless and easy so I have absolutely no complaints on the process. Be prepared to wait in a line with a train of cars ahead of you. This location, as with pretty much every other Starbucks location, tends to get busy. However, the line does quickly move because the baristas inside the shop have quick feet. When I got to the order "window" I went ahead and let them know that I was picking up a mobile order under my name. The individual who greeted was so enthusiastic and I absolutely appreciated that. The thing with my orders, 9 out of 10 times, is I tend to make complicated orders. With that being said, I honestly wouldn't want to be the one to get the "privilege" of making my drink. Haha. As soon as I got to the pick up window my order was ready and looked and tasted EXACTLY as I had expected it to. The barista that handed me over the drink through the window was so nice and you could feel their smile through the mask. This wasn't my first visit to this location and each time I've gone I have been shown nothing short of excellent customer service. I'd totally recommend this location to anyone wanting to get their Starbucks fix. Here's a quick breakdown: Pros: -convenient location -all barista are adhering to the mandated mask guidelines -excellently x3 customer service -you can customize your drink -great tasting coffee and healthy options for breakfast and lunch (based on my orders since that's all I tend to order from Starbucks) -lots and lots of parking available for this wanting to go inside the shop Cons: -the lines tend to get long, however, they do move quickly read more

Starbucks - Partial Drive Thru Menu (I apologize for not having the left panel menu pictured) - Coffee & Tea Near Me - Las Vegas, Nevada

Major shout out to the entire team at this location! Everyone there is always so welcoming, warm and kind. It's the best part of my morning routine, the coffee is fab but honestly, the people working there make it so special. Thank you all for being who you are and for bringing a smile on my face every day! read more

Starbucks - a starbucks cup on the dashboard of a car - Coffee & Tea Near Me - Las Vegas, Nevada

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Customer service and phone etiquette is excellent! The employee I spoke to on the phone was very friendly and informed me approximately when they stop doing pumpkin spice lattes, which was later than I expected. I'm so glad there's a Starbucks location with excellent customer service near my house read more

Place has turned into a joke. Do online ordering and they say they are working on it and then it's complete. You go in and they still haven't even started on the order. Unbelievable. They are such a joke here. And I am watching them deliver to the parking lot now. Plus it seems like they are taking care of the drive thru twice as fast. Upper management needs to put a stop to this mess. read more

I am lovin' this location. Awesome layout. Interior is clean with plenty of chairs. There is rarely a long line, Friendly and quick customer service, and my drinks are made just the way I like . :) read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

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I went through the drive through yesterday 12/7/23 at around 11:15am and was completely shocked at how accommodating this Starbucks was. I asked for an iced Chai Tea but with a little more chai than usual and light ice. Not only did they ask me if the drink was how I wanted it once but they had remade the drink twice happily. So pleased to have staff that actually cares! read more

To the wonderful person who made my Pink drink today, you are AMAZING! It was absolutely the best one I ever had. It was just the perfect amount of everything I could ask for. It was creamy and not too sweet, just perfect. I wish every Starbucks made their Pink Drink exactly like this I'd buy one everyday. This is going down as one of the best non-boozy drinks I've ever had. Thank you so much for making my hectic day so much better. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

This is my local and closest Starbucks and is a complete disappointment. I know that every single time i come through and I'm asked what I would like to order, the person taking the order will ultimately apologize and ask me to repeat it. I don't understand how someone can ask what you would like and literally check out.. and then come back and say I'm sorry can you repeat that or they repeat something back that is not at all close to what I ordered. Just very poor customer service The food is inconsistent, I'm back in line again to tell them they have me a Luke warm bacon Gouda sand which. My drinks are often messed up having to come through again and get it fixed. Sometimes the tickets say crazy things.. One time, I was given iced lattes, and when I said They were supposed to be hot the person at the window asked me what Roast I wanted.. and I was like.. I didn't order hot coffee. I ordered a latte hot. Perhaps this Starbucks needs another to open to take some of the volume away. But if any other coffee shop that could be decent opened up near me, I would never frequent this one again. I used to have a $300 a month coffee budget for Starbucks. I was obsessed. But, now, I try not to come through as much. The frustration of what Starbucks has become has made me start buying coffee and just making it at home. Every time I come through I regret it. Please read this and please do better. read more

Love this Starbucks. I never have issues with my drinks and they are fast! Can study here but definitely need earbuds to block out noise since it is loud and lively. Many seats inside and out. read more

Who else needs caffeine in the morning! Either from that first strong fulfilling zing of coffee or tea comes that satisfying longing delivered by Starbucks. Needing that dance with my beautiful mistress in the morning to see that my brain is set just right. Let's go ahead and visit with her. The smells of deliciousness are intoxicating and welcomed. So many happy times that we have had. The intoxicating aroma that haunts one as they line up and stand behind one another waiting for their chance to give their cafe order. The longing of waiting for that Venti cup in be in your hands. The trembling that I feel, longing for your warmth. How long can you fight it? Two or three in front of me, my brain screams for its happiness. The need to drink that warm beverage, quell the clamor; silence the noise from my head. Finally, the cup in my hand the buzzes come to a hold and yet again my norm returns. The stimulus of coffee is overwhelming to us die hard coffee drinkers. I am not in my happy place until "after" that first cup. Either is the rest of the world either, lol. The happy crew here at Starbucks makes it possible, in fact, very early for us that seek caffeine at all times do not have to travel any further than needed for coffee. This store is a new fixture out here in a sprawling area that is growing beyond leaps. It's incredible the amount of urban crawl that has hit Vegas, every corner this and that; but it's coffee that we need more of. Starbucks has come through for us! Thankful for more amazing coffee closer, let's just enjoy the simple things that life delivers us. Starbucks is stepping up their game and offering more delicious and healthier options for us on the go individuals. Salads and protein boxes are here and so delicious. After just changing professions, it seems that I have less time now during the day. I need healthy options for lunch, that I can just grab and go. In fact sometimes I am so busy on conference calls that I am texting my order in on the Starbucks app while I'm in route to get my lunch. The app platform that Starbucks offers is accurate and easy to use. Trust, that during the day I am in too much of a hurry. I need to slow down, but have not been able to smell any roses recently. At least I'm eating properly, thanks my local Starbucks. Sometimes just that glance is all that I get and the ability to maneuver the app conveniently and effectively is paramount. Located along my route, this store is a wonderful new addition to the local area, as I mentioned prior with some of the most excellent experiences that I've experienced at a Starbucks. The employees are engaging and enthusiastic about their choice of careers. Never have I been judged or treated wrong. A smile is always on the face of the barista as you reach for your order. The employees will come to know whom you are if you frequent the store a lot. I am blessed to find such care with my coffee and how they deal with my precious answer that I use to lift my spirits. Most Starbucks are friendly and fast and that's the issue that I have. You feel like a corporate number that has to be dealt with swiftly and sent along on your merry way. The staff here, if that drink takes a little longer; so be it. We're gonna make sure all the customers feel welcomed and loved no matter how long it takes. "To inspire and nurture the human spirit - one person, one cup, one neighborhood at a time." This is the Starbucks motto. After living in the Northwest area of the country for many years this motto rings true, where all the stores feel like that "genuine small coffee stand." As Starbucks has grown over the years and spread to be a local norm in some place we are a number. Go back and give your business to the local feeling Starbucks. It makes for a better coffee experience and rewards you and the employees. The customer gets to feel incredibly happy with their business appreciated. The employees get that experience of the local coffee house feeling and joy that comes with delivering delicious coffee and service that appreciates you. Come get your happy on no matter what drink that you need. With or without caffeine, Starbucks has its customers covered with new fresh alternatives and yummy choices of food. read more

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They take way too long. They run out of food. And it's right next to the street so it makes it really hard to hear them.

I love this location. I come here because it's right by my house. Every single person who works here is so friendly!

My husband and I were in Starbucks on June 5, 2023 between 3:14pm to around 5:15pm. We were sitting in the middle of the store. My husband had his back to the register and I had my back to the front entrance, we both had our computers out. While we were in the store, 5 or 6 teenage kids came in shirtless, shoeless and screaming profanities at each other. They were yelling, using incredibly vulgar language and pulling all of the food products out of the fridge section with no intention to buy anything. They asked the cashier for large waters, one for each of them, and each of them were given water. They were heading out of the store, from my husbands view he saw them line up, waters in hand and say "Ready, go!". Before I knew it I was hit in the head with a water cup, 2 large water cups soaked our computers and us. I couldn't see the screen of my computer clearly because of how much water was on it. We were startled and overwhelmed by what had happened. The whole store acknowledged the incident and asked us if we were okay. The Starbucks staff said nothing and started mopping up the mess. Nobody contacted the police or their managers to ask for help with the situation that had just occurred. On June 7th my husband and I went into the Starbucks to ask for the manager. The manager, Andrew, was acting very uncomfortable and pretended like he didn't know what we were talking about. Suddenly after we explained more about the story, he knew what we were talking about. Andrew focused his concerns on Starbucks making sure the people who threw the water wouldn't come into his store again. Never once did he ask if I was okay, if the computers were okay. We asked for the police report and incident report. There was no police report because the police were taking too long to answer so the shift lead hung up because he got tired of waiting. Andrew told us we were not allowed to have access to the incident report with out the district managers approval. We then asked for video footage, we weren't allowed to have that either. He casually lead us to the door so he could be done talking to us, he got our phone numbers and told us he would call us the next day with answers from the district manager. June 9th, still no answers, I call the Starbucks help line, explain the story and demand answers. Arial, who was very helpful, told me she would reach out to the high priority escalation team because this was a real problem. I was told I'd be reached out to within the next 48 hours via email. June 13th, I get an email from Starbucks asking for feedback on how the situation was handed. TERRIBLE, NO ANSWERS STILL. June 19th, my husbands computer no longer works. We take it to a computer repair shop and they tell us it is due to water damage. We have to pay over $1,500 for a NEW COMPUTER. We call the Starbucks help line again, they said our case number (CS1154658) WAS CLOSED because it had been resolved. Nothing was resolved though and nothing was handled at all. We got another case number today and we were told again someone will reach out to us and make it right. Starbucks something needs to be done about this. We have to buy 2 BRAND NEW LAPTOPS because of something that happened in your store. You served people that were shirtless, shoeless and causing problems. Loyal customers were hurt, vandalized and $4,000 worth of property was ruined and nothing has been done about it. read more

Every time I order a bagel with cream cheese here...the cream cheese is always sour? It's only this location that cream cheese tastes pretty off--service is great though and quick for it being so busy read more

Horrible location. Sat in line mid day for 22 min with only 3 cars in front of me. Ruined my appetite by the time I got my food an coffee

Always love coming to Starbucks for my quick fix of caffeine. service is always friendly and speed for orders are on point.

Still the best and most reliable coffee and service of the hundreds of Starbucks I go and have been. Always a smile, always a "welcome" when you enter, and as pleasant a Starbucks as there is, anywhere. I wrote this review to update some of my pictures. For a more detailed review, read my original five-star review. No, I don't work here, no, I don't know anyone here, no, I don't have a relative that works here, and no, I have absolutely nothing to gain with this very rare five-star rating that I give. A shout out to Andrew (manager), and Gabby, both brighten my day whenever I come here. read more

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Alejandra is the best employee they have. She is always friendly, knows you by name, and has the best attitude. She deserves a promotion and a raise! read more

So, today before taking the kids to the park I needed my basic ass PSL as I do every fall lol. The drive thru was bananas so I left the hubby and kids in the car and went inside. It's always so refreshing to walk in because it's clean, and you're immediately greeted. I wish I would have gotten their names, but the female barista who took my order was so pleasant. I noticed she as well as a few others were wearing special Grunt Style shirts (if you know you know). I asked her about it and she mentioned that her manager was a vet and they were allowed to wear the red shirts on Fridays. I was very impressed. The manager was busy, but I had to stop him for a second and thank him for her services as well as allowing his team to show their pride and appreciation for him, all of our other vets and our amazing country. I love this Starbucks even more than I already did! The drinks are always amazing, the service is always great and now this! Thank you Andrew and the rest of the team! read more

I stopped by Starbucks to work on some me time and a few other things and ran into a very nice and kind young man named Alan. He not only helped me with getting my new Starbucks Card downloaded on my phone, he helped me with the WiFi, my drink order and made sure I had everything I needed. I also appreciate the delicious Blueberry Green Tea drink Vanessa made for me. She was very sweet! Thank you for the splendid service from all the workers this evening @ the Blue Diamond Starbucks with a Drive-Thru in the Albertsons Shopping Center Store #55033! It was very comforting and relaxing after a long day at The Office for you'll to be "Killin It" @ Customer Service"! Special Kudos to Alan and all the Baristas tonight! read more

Starbucks - New Starbucks Gift Card - Coffee & Tea Near Me - Las Vegas, Nevada

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