Unrelated to coffee, but a hats off to the employee. The restroom was dirty, trash on the ground etc. and this employee stopped what they were doing and grabbed broom after seeing it - not being told it needed attention. As a patron, it was great to see. read more

Starbucks - Coffee & Tea Near Me - Livermore, California

I went through Vasco drive through this morning and ordered a coffee and an egg bite. Drive off without the egg bite. Stopped by on my way home and order another drink and told them that I drive off this morning without it. The manager asked me to show him my receipt. I said I didn't get one. He then said that I would have had to ask for it. Needless to say he didn't believe me and I was not wasting more time there. Terrible Customer service especially as a manager! I won't be back! I will tell my Starbuck friends not to go there! read more

12132025 The cousins were in town for a visit, and of course, since it's the season, we were all craving peppermint hot chocolate. I had no idea this Starbucks was located in this complex, but lo and behold, Yelp confirmed it, and so we went after dinner. It's located in a corner, so I never saw it when driving by. The staff were super friendly, even at night (around 7ish pm), and they were jolly - which was very surprising for a Starbucks nowadays. We all got our PHC, and it was a nice dessert after a nice visit. Thank you to the staff that day who added to this special experience for the fambam. I hope the next time I visit, the staff will still be that jolly/friendly. read more

Love stopping @ this location when my mornings permit it! The team's very friendly and welcoming. And, they're always taking care of me and my pup. I'm always gauranteed to walk away with a great start to my morning! read more

Starbucks - Coffee & Tea Near Me - Livermore, California

The ladies working here either lack basic customer service skills or are simply dead inside. Drinks took forever and didnt make orders together. read more

I like this Starbucks. It's been around forever and it's one of the few in town that isn't a drive thru yet. It seems a vast majority of the locations are converting to drive-thru. Service is always quick and efficient! I think less people go to this one since it's a cafe, and not the more common drive thru options. But I like that it's a little slower paced. The drinks are always made a little better here. read more

As always Taylor's been the best!!! This locations lucky to have her there.. keep up the good work!! Thank you for being you !

we ordered 4 drinks, specifically without coffee, yet they gave all 4 drinks with decaf coffee in it. Although this happened, the man working gave us a full refund and re-made our drinks. This was a kind gesture but the whole thing could have been avoided. As well as this, when I was picking up my new drink, the cap was loose and not closed properly which could have resulted into an accident. There were slip ups but they resolved it and thats why I am giving it a three. read more

Newer Starbucks' location with drive thru, next to Les Schwab Tires . Friendly staff, attended to & clean restrooms, comfortable padded chairs for sitting at table to work at. Nice conversation seating in corner to meet up with friends. Close to I-580 exit for break from freeway driving. read more

Starbucks - FCC app. Very good upload speed compared to other locations. - Coffee & Tea Near Me - Livermore, California

It was approaching 8pm and most of the local Starbucks were unavailable for ordering according to the app. This location was available to order from the app. And, although I had to back track 4 miles. I was VERY thankful they were open. They were conveniently located about a half mile from the freeway exit. They were very kind and happy and pretty well staffed to close at 8. Thank you for the great coffee and keeping me awake while I drive. read more

Starbucks - Coffee & Tea Near Me - Livermore, California

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I come here every other month or so for a change of pace. Never had an issue with service. Decent indoor seating. Four of the comfy chairs, great for reading. Even those this location is supper busy with mobile and walk-on ToGo orders, the flow works. Outside seating is plentiful and the space for it is quite large. The overall feel is a bit dirty as the buildings are starting to get older. Being on the busy corner of Portola and North Livermore, the traffic noise outside is constant and loudly. Nicer seating and with umbrellas would brighten it up. read more

Starbucks - Comfy chair! - Coffee & Tea Near Me - Livermore, California

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The 1 day I decided to come to Starbucks early in the morning and it's closed. I even took the time to look up the store hours. read more

Starbucks - I came for coffee and it's close wtf it's 6:12am - Coffee & Tea Near Me - Livermore, California

there's a mark difference between urban and suburban locations of starbucks. especially the service, urban spots would say they ran out of medium or dark roast period. no longer available. suburban locations will offer to do a pour over. brew: dark roast pour over (m. 2.65) -smooth, neither robust or artisan tasting but not harsh. -nothing to get excited about, probably their pike's blend 3.5 stars steady inflow of patrons, all covid protocols in place. read more

Starbucks - Covfefe cooling on table - Coffee & Tea Near Me - Livermore, California

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Excellent customer service, BUUUUT they do not have a drive thru. Asked for extra matcha scoops and the drinks were way better! read more

I love coming to this Starbucks not only because they're friendly and quick with service but they're super clean. I've been coming to this Starbucks since I was a kid during my Livermore high school years. They've always been super nice and quick making drinks even in their busiest times which is the mornings of-course. Whenever Im in Livermore I continue to come to this Starbucks. I get the Venti cold brew with a tiny amount of half&half or the strawberry acai drink. They're my go to drinks. They do offer mobile orders so if you're in a rush and do not want to wait in line I recommend downloading the app and creating an account. Covid-19 UPDATE: You can now finally sit inside and enjoy your drink and use their wifi doing work. read more

Starbucks - Coffee & Tea Near Me - Livermore, California

Frustrating slow!! Typical young kids that couldn't care less about their job. There's always 4 or 5 people standing around shooting the sh_t and only 1 making drinks. I've started going to Vintner Square to get my coffee. read more

Ordered in store with my husband and placed it to go. While it was fast, the order was wrong but we did not notice until we drove away. My Iced Vanilla Bean Coconutmilk Latte was turned into a vanilla latte with coconut milk. I was bummed because I was really craving the vanilla bean. read more

Starbucks - Not a vanilla bean latte like I ordered - Coffee & Tea Near Me - Livermore, California

I wouldn't even give this store a one. Customer service is really poor and aren't pleasant. Supervisors aren't doing their job properly.

Giving one star for how slow this Starbucks is. Drinks are great, but every time I come here there is 3-4 employees behind the counter, but only one person making drinks for 6+ orders. Like I get they have other work to do, but out at least 2 people on drinks when you get a ton of orders and they also have mobile app orders they make too. read more

This is the worst Starbucks in town! They always have an attitude and never "hussle", then they're annoyed when you ask for your drink or even a straw! Horrible customer service. My drink was sitting on the counter ready, no lid for 10 MINITES! When I politely asked for my drink because I'm running late and my drink was right there I was told by an employee, "we're doing our best". Clearly not if there was no hussle and all emoyees were talking about how short staffed they were. Didn't know 7 employees on the clock was short staffed. I ised to work for Starbucks, you hustle!! This place needs to get it together or find a staff that understands the needs of the job! read more

I recently placed a mobile order for a Caffè Americano and waited approximately 15 minutes (10 minutes outside of the Starbucks running errands, and then 5 minutes inside the Starbucks). I eventually asked the barista if my order was available for pickup - and he tersely responded "Bros, I'm busy here!" and walked off to make other orders (for customers who placed them *after* I made my order). I was kind of taken aback - I wasn't being difficult, I asked politely, and didn't respond after he was being rude. I get he was busy handling the cashier and making drinks - and he was probably stressed out because it was closer to store closing and I'm assuming he was mismanaging his time or just generally incompetent - but it was an uncalled for and an unprofessional response. One of is co-worker overheard his retort, and then asked me what my name was and made the drink immediately. So at least kudos to the secondary barista, who probably wanted to rectify the situation when he recognized that the first barista was either frazzled or just being unprofessional. If I really wanted to be treated like garbage and disrespected as a customer, I would have at least gone somewhere that makes good coffee. read more

I ordered and they overcharged me for a drink I order at plenty of other Starbucks for a lower price. They told me I was trying to be cheap and "my people are always looking for a discount" I am Latino. Terrible experience will definitely not be coming back here. read more

such horrible service at this location on Portola Avenue. Not many people in the store and had one person ahead of me in line and no one else waiting. Took them 18 minutes and 26 seconds to make my drink which came out wrong. I had asked for extra caramel on my drink, and I could tell that there was not extra caramel there, so I asked if they could remake it. The barista turned around, poured extra caramel, so that the bottom of the drink was just filled with extra caramel instead of how every other location puts it on the side of the cup as well. Was very unpleased with this service because the girl even said if you wanted extra caramel on the side that I should've said that when I ordered and I've never had to do that before ever so very confused on why I had to specify that. there was five people behind the countertop s, and only one person making drinks. This was very unacceptable service. I don't expect much. All I wanted was my drink and unfortunately I don't believe I got it. read more

Starbucks - Coffee & Tea Near Me - Livermore, California

Inconsistent drinks.. sometimes way too sweet or too bitter, customer service is alright.. they didn't fill my hot chocolate up all the way the other day. (I ordered a venti.. looks like a grande..) read more

Starbucks - Didn't fill my venti hot chocolate all the way up.. - Coffee & Tea Near Me - Livermore, California

Crappy coffee and worst service to say the least. The lady that took the order was kind of I don't care types. She made the coffee which was almost cold. Not sure she is new or may be she just didn't feel like making that coffee for us. When we politely asked her if she could do something about it. She was not happy, but she offered to re make it for us. Second time when she handed the coffee over to me, she asked me "is it hot enough for me?", as if the first one she made it right and I am the one complaining for no good reason. How manipulative? these people can play with their words so well, that is the only skill set they have I guess. However the coffee was hot this time, it tasted like crap, nothing more than a cup of hot water. I think she really knows how to mess it up if she doesn't like the customer and she did it. I wish they get rid of this person from that store. Really made a very bad impression about this store. We been there before and those were much better experiences. I wont go back in to that store again and wont recommend to any of my friends and family. Thank you for ruining our evening coffee, I wish someone teaches this person a lesson somehow! read more

Waited a lot longer than hoped for and then my drink was wrong waited for another only for that one to be wrong too i could understand if it were busy or if it was some complicated drink neither were the case for this visit read more

Used my mobile app to order the new unicorn frap only available until April 23rd. It's not as bad as I thought and if I could describe it I would say it tastes like fruity pebbles milk and the powder on the whipped cream was a bit sour. If you get a chance to try it you should. It's a good drink to have on a hot day. read more

Starbucks - Coffee & Tea Near Me - Livermore, California

Definitely don't recommend to add to your stop. Cleanliness went out the window, store was just dirty yet hardly any clients. Both my husband and I ordered frappes and basically got blended chocolate milk, bypassed ice completely. Staff was okay but lacked that friendliness you'd usually get walking into a Starbucks. read more

Starbucks - Mocha Cookie Crumble "Frappuccino" - Coffee & Tea Near Me - Livermore, California

This is my favorite Starbucks location in Livermore. Their drinks are pretty consistent and all of the baristas are very friendly. Very clean location as well :) read more

My favorite Starbucks in Livermore! the baristas made my coffee perfectly and they were super friendly. Plenty of parking. read more

Bunn the Barista/GM makes the best and consistent drinks. I love that she's so efficient and fast. I used to be a GM for Starbucks, the speed of service is on point. My drink is the white chocolate mocha, 3 pumps, stirred and with whip. It's always perfect when she makes it. Thank you. read more

Why are they always closed? Now today this morning says open and the door is locked. I have been to many Starbucks never have issues except for this one. read more

The crew here is wonderful. quick to correct any issues. My drink is always made correctly and I don't have to wait long. Kudos to this group for getting it right! read more

It's supposed to be a venti but it's half of the cup wtf Starbucks Check your coffee before you live the store read more

Starbucks - Coffee & Tea Near Me - Livermore, California

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Out of breakfast sandwiches by 12:00. This is a busy location, ORDER MORE SUPPLIES! Also, this place doesn't like mobile orders. Doesn't call them out and keeps them halfway behind the counter. Get with the program! Also, hire some males. Too many women working here = slow and full of attitude. read more

Don't even want to take the time all 3 drinks I ordered where bad My ice coffee was so strong and bitter:(( and it was dirty inside read more

I came here to get some work done. After ordering my drink, I sat down to continue working at my desk. Rather than calling out my name and having me get up to grab my drink, Brandon the barista hand delivered my drink to my table. Now that's some good customer service! I also like this location because they have a decent amount of work tables, outlets for laptops, and outdoor seating. I'll be back! read more

Horrible store and service. I waited 40 minutes for a blonde latte. I was told my order was in line but my drink never came. Now im late to work because there isn't any order to this store. read more

Wow, ok, didn't know you could call in your order and pay for it over the phone. I dropped in and picked up my things, quickly and out of there. Big line! Not for me. Call in your order, best way to get Starbucks!! read more

Ordered a venti drink and when I asked for a straw the lady rudely said I can't have one because they only has 4 left. It's not my fault they only have 4 left; so I further said really I can't have a straw because of that and she was not apologetic about the situation at all. It was just a no and she continued to make another drink. Horrible customer service! read more