There's nothing really wrong with the Starbucks itself... great location, not too crowded, and they recently expanded to add more tables and power outlets, so it SHOULD be great for bringing your laptop and getting some work done... BUT... The baristas here treat this place like they're working in a bar. They work fast and get your order to you fast enough, but while I'm sitting here trying to work - WITH HEADPHONES ON - they are so busy slamming plastic containers and lids or tubs around and into sink basins, that even the blenders seem quiet compared to the noise. They also converse with each other at volumes far beyond necessary, shouting when they could easily just talk at a normal volume, as if they were in a club or something. It's extremely annoying. The manager here would be doing us all a service by teaching the staff to make and serve drinks without raising the decible level above the point of damaging customers' ears! Maybe the staff has too much caffeine in their system, but this is a coffee shop - not a seedy dive bar. And a former barista just came by to visit - the entire staff just went crazy, shouting and blah-blah-blahing at the top of their lungs. They DO think they work in a bar. This is nuts! (My god, I can hear them in the back room shouting to each other even with the door closed! Unacceptable!) read more

This location should be called Slowbucks. I came on the weekend and there were 2 people in front of me. It took the bartisia over ten minutes to help everyone and he was moving at a snails pace. The guy making the coffee was the same way. Distracted by other employees. Might be the slowest coffee maker I ever encountered. Also, he forgot to put the actual espresso shot in my latte. I was already on the road at this point. Made me late to where I was going as well. Will not be returning. read more

I used to do a lot of driving around here and this Sbucks would be one of my frequent stops. The staff here are nice and they would make a good pumpkin latte whenever it was that time of season. Otherwise their regular latte's are not too shabby either. There is a seating area out front and I usually get a parking spot in the front as well which is nice. read more

starbucks' defacto coffee isn't that great: blonde, pike's peak, even the dark roast (sumatra). pour: dark roast (sumatra)1.75 (s) -brewed a cup separately since they don't keep coffee in the afternoon so cool! -brew tasted heavy not smooth. acidity heavy. drips: -service very good, coffee ready in .2 minutes. read more

I have been here numerous times and every time I seem to have a similar experience. While friendly, the staff is for lack of a better word, incompetent. While I'm sure that sounds harsh but the continued poor experiences I have here are getting frustrating. The staff moves with no sense of urgency, and it typically takes 2-3x as long as any other coffee shop to complete an order for a simple drip coffee. Lack of urgency then means longer lines. I've been here numerous times from 6-9am when they run out of one or two of their drip coffees. I feel like Starbucks can figure out peak demand times and adequately prepare themselves but I guess that is impossible here. I don't think I should have any expectation from a Starbucks other than to serve coffee in a timely fashion and this place sorely is in need of a managerial change. read more

I usually like this place - I've been going for 14 years, but recently on Saturdays its staffed by a bunch of young women who WILL NOT SHUT UP! They talk very loudly and its laced with pseudo-profanity (f'd up, etc) and its the most irritating sort of soap opera girl talk - I have to leave because its impossible to think or read. Bummer! read more

I regret tipping anything. The petite brunette barista was so annoyed, I assume at being at work on a Saturday, she got my order wrong. Skinny mocha isn't hard to understand. She left out the skinny part. She acted so put out when I pointed out it wasn't made as I ordered, I just said forget it and left. I had my husband and sleeping baby waiting in the car, I didn't want to wait another ten minutes for her slow, disgruntled behind to make the drink right. So I drank half the mocha, figured it was about the same calories as a skinny, and wasted half my money and drink. Will not be coming back to this location. read more

I feel that the staff here are ignorant. Sad, but true. I came here on Earth day to purchase a tumbler so that I can use it to get my free coffee. The bartista tries to fill it up without washing it first. When I remind her, she just rinses it out with hot water and refills it with coffee. She doesnt even bother washing the lid until I reminded her. WTF. There's no one else in line and it'll take you no more than 15 seconds to do. Next, I bring the tumbler I have from home and asked for tea. My bf loves drinking brown rice green tea, and when I asked them if they had it, they gave me the most disgusted faces ever, as if I'm asking them for fresh baby blood. Um..first of all, brown rice green tea is VERY popular--about 90% of Japanese and Korean restaurants serve it. So please learn a bit about your industry and a lot about customer service before returning to work next week. read more

Yep, I'm a regular. I always used to make fun of those people that walk into a Starbucks and the employees already know their name and order...then that became me. I go in maybe a couple times a week, but sometimes I'll stay for a few hours to study or get some work in. I get the same thing every time (Venti Passion Tea, unsweetened, no ice), and always bring my own cup. My container is a bit larger than 20oz but the workers always add a little extra to fill it to the brim. I usually just tell them to water it down, though, because I like my tea a little diluted anyway. I've always been greeted with a smile when walking in, and all the employees are very friendly and start up conversations. It's such a nice environment to be in, and I don't mind giving them my money. read more

I use this starbucks daily and I only can describe them as one word. WOW. I recommend this location to all friends and family. thank you read more

Like any other Starbucks. There's parking across the street in the Safeway lot. This was the closest place to where we were playing soccer so it worked out read more

Starbucks - Starbucks across from safeway - Coffee & Tea Near Me - Orinda, California

Can't beat Happy Hour Frapps! That New Coconut Mocha is very scrumtious! I go to this location on Fridays only, because it's on the way to the house. It's my traffic detour on Fridays! read more

It's usually pretty busy here due to it's location and market share. The staff are always pleasant and helpful. Clean and well organized.

Well, they got rid of the Clover machine and the single origin options. Back to mediocre-at-best, in my book. Guess I'll have to make coffee at home or find a new cafe with decent brew. read more

Who doesn't love Starbucks? They have a huge variety of drinks... for example if you're feeling adventurous you could try one of their teas, I personally love their Mango Dragonfruit Refresher (w/o lemonade). Or if you're just waking up and you need something yummy but something caffeinated, I suggest their Chai Tea Latte! read more

nice place... nice green tea... nice time... yummy yummy yummy Yummy yummy yummy Cool cool cool read more

Starbucks - So good - Coffee & Tea Near Me - Orinda, California

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I agree with the complaints about this particular location that the customer service is disappointing. They are really rude. They were rude to my daughter, and when I called to see what happened, the manager was rude to me and hung up on me. Drive to the other Orinda Starbucks at Theater Square...they're always nice over there! read more

Went to grab our morning cup of joe with my wife, but as we were in line, the barista/cashier named Angelee looked past us and took the order of the guy behind us. We stood there wondering what just happened and after she took the order she rudely asked us "do you know what the hell you want now?!" --We left to Pete's Coffee instead. Worst Starbucks experience ever!!! read more

The employees there are so nice and understanding. I get Starbucks every morning and every day they ask me how I am. I really do love going to that Starbucks and it just makes me day read more

Quick in and quick get out. Pretty simple: iced black tea no sweet and vente americano with an extra shot. Kids are pretty quick. Not always clean, but it is spacious. They don't charge for my "no water added to tea"...and they/establishments shouldn't. Will always use this one. Again: QUICK in and OUT!! read more

I just gotta say this is the best Starbucks I have ever been to. They have the best baristas, the best manager, and the most kick butt customer service. Never in my life have I ever been so pampered and satisfied with my experience at a coffee shop. Iza, Grace, Marissa, Bria, and Kirsten (yes! We have the same name! How cool is that??) are so quick and efficient at making my drink and getting my pastry, they had it all ready before I walked into the store. Love those ladies! read more

This place has run down so much now I can pretty much scratch it off my list. I have been to this place for my coffee since 2008 and today my clover coffee is lukewarm. Yuck. Why a seemingly friendly, efficient,good quality Starbucks shop just turns into something like a strip mall donut coffee shop? Franchise model with loose management and a bad manager. I am going to philz from now ... read more

Messy! Mid afternoon on Tuesday Jan 7. Very slow at this time, I've been here about 30 min, four employees chit chatting and the floor area is a mess - napkins and debris on the floor, dirty tables. No one is paying attention. Time to lean, time to clean comes to mind. I don't see anyone who looks like they are in charge. read more

This is definitely one of the better starbucks. Good service and they're quick. AND I just love the little towny feel of this neighborhood. It's just too cute! read more

I love Starbucks and work in the area so I have to have my coffee somewhere in the area but I really prefer the other location! The customer service here is terrible every time. They don't pay attention to people in line, they are not friendly at all when ordering. I see why it's usually empty in here. read more

I've always liked the friendly staff at this location, and now that they've remodeled and (at least) doubled the size of the store, it's even better. It's a great place to get work done, with a variety of seating arrangements. For those who drink coffee straight up (not me), they now have a Clover machine. Only complaint its that, like many Starbucks, the A/C is set to "Antarctica". read more

Your average Starbucks. This Starbucks is located in the heart of Orinda, right across the street from a Safeway. Parking isn't too difficult - there is nearby street parking, a parking lot, and, if desperate, there's also the large Safeway parking lot across the street. Although that parking lot is supposed to be for Safeway customers, but, shh, you didn't hear this from me. The employees at this Starbucks are friendly and appear to know the regulars well. This location is clean and larger than the other Orinda location, so it's definitely my preferred location is eating and drinking in. read more

I frequent Starbucks quite often, and I must admit that this particular Starbucks is my favorite one. The baristas are extremely kind, for example, I once messed up by accidentally grabbing the wrong drink, but they just politely pointed that out to me and made another drink. The decor is fabulous and I'm glad that this Starbucks is in such a great location. Be warned though, some baristas are a little sassier than others! read more

Super friendly baristas that treat customers like personal clients. While I occasionally visit as an out-of-towner, there always seems to be an abundance of regular customers and smiling faces. Sure, it isn't the fastest-paced starbucks, but Orinda is a suburb, and this particular Starbucks is located in a neighborhood shopping center. I couldn't decide between two beverages- the barista surprised me with one of each and only charged for one. Will definitely return! read more

I come to this location most mornings & it is a disaster! It's on my way to work, so this is my weekday location, I go to another on the weekends. The Orinda location is very inconsistent when making drinks. Too often my lattes taste like just steamed milk. The lines are becoming increasingly long in the mornings. They need to staff better for the morning, and get our drinks out faster. I will definitely stop coming soon if this persists. read more

I miss Tony! He managed this Starbucks so it was friendly and efficient. Now the lines are frequently long (I'm standing here in a 10 deep line at the moment). Why is this place so understaffed now? read more

I have to say I'm not sure who helped the first reviewer and if that person is even still at this starbuck's because everyone one that works there is fantastic. I've never had bad service from here and they are all super friendly. Everyone that works at this starbuck's not only knows my name and order but all of my co-worker's names and orders (which is pretty much everyone at my small company because we go to starbuck's every day). I'm always impressed how everyone there knows all of the patron's names and their drink orders and usually has the order ready to go before we've even made it to the register to pay. read more

I'm slowly moving away from Starbucks because the coffee just doesn't do it for me anymore, but I wanted to note that service at this location is consistently good. The bar orders are done in the order in which they were requested and the staff is cordial and the service is prompt. The manager runs a tight ship. I wish all the Starbucks locations can be like this place. read more

Very friendly and cozy. It was definitely a typical Starbucks. The staff was super nice and efficient and they made a big group of us feel very welcomed. The chai I had was made perfectly. The only complaint I have is that there are not enough outlets accessible to everyone. So if you're going on a busy day or with a large group, have all of your devices charged up. read more

I don't stop by this store very often, but when I do that team is always friendly and quick. The few times i'm in a hurry I use mobile order. Their mobile orders are ready right away and so organized when I pick it up. read more

I've been hitting this Starbucks twice a week at about 4-430 pm. Usually a line of 3 or 4 people and it moves quick enough most of the time. I normally order something simply like ice coffee or straight hot so the staff can get me out in front of the fancy schmancy stuff and on the way to work. The one complaint is more for the customers then the staff. While you're waiting in line decide what you want. Please don't wait till they ask then hem and haw. One cashier is plenty if you know before they ask. read more

Slowest ever... Have to wait 5 minutes plus inline... This place is not the quickest when it's "rush hour" or maybe I'm just always in a rush. Don't recall having to wait too long at any other Starbucks here in the Bay Area. read more

I have been going to the Starbucks ever since it had opened. Great Group of workers!! BUT It is currently under new management and has not been the same since Tony(previous manager) has left. New manager can't seem to get the store open on time in the mornings. She is not the cheerful soul that we are used to having greet us in a Starbucks. It's very unfortunate because of its great location. Very sad to see... 9/13/16 nothing changed.... Actually has gotten worse. Can't seem to open on time on a regular. Lost all of the original employees. Very unfortunate, will have to find a new coffee shop. read more

I did a mobile order which should be fairly quick however it is not. I ordered my order 20 minutes ago and my order hasn't came out. Now I know they are busy at this location however what is the point of a mobile order. It's to save time. read more

This Starbucks sucks !!! I get in line and the person at the register decides she wants to play around with another barista it's literally 2 mins before she even decides to to ask me what I would like to order Then when I order a coffee there is no more she has to brew some more geee wonder why that is ? I will be calling a district manager this place sucks read more