This is my new go-to Starbucks for work. The staff is great. They had my order ready before I even finished paying. The only downside is the parking lot is tiny. I end up walking from across the street, which is probably healthier . read more

I adore that cold iced passion tango tea: I always get the trenta size (30 oz) made with a blend of hibiscus, apple, and lemongrass, handshakes with ice; I add 8 pumps of sugar free vanilla syrup and 8 Stevia So refreshing and delicious read more

Starbucks - Coffee & Tea Near Me - Valley Village, California

So, Starbucks still has a crappy reputation as a company however out of convenience I came into this location a while back. I met Alex and Kenie, who have turned around my entire experience for this store and brand. I'm now a regular at this location because of the two of them. They contribute amazing friendly energy to my day. I've seen that other customers feel the same way. You can get drinks everywhere but it's the connection with the people that can elevate an experience and brighten your day. I really really hope the owner understands the importance and value they bring to this business. Thanks guys! read more

Starbucks - Iced Matcha Latte with Strawberry foam! - Coffee & Tea Near Me - Valley Village, California

I have to hand it to the Laurel - Riverside Starbucks in Valley Village. Friendly baristas, great service, always a space in the parking lot, pup cups, clean restroom, and great air-conditioning! What more can you ask for? read more

Starbucks - Pink Drink and Pug - Coffee & Tea Near Me - Valley Village, California

I stopped by this Starbucks today to get a drink. I parked across the street because there was more parking there. This Starbucks is in a lot with limited parking spots but if you come early, you should get a spot. When I came, they were not busy so I was able to put in my grande Mango Dragonfruit with light ice. When my drink was ready, one of the older barista just put it on the pick up counter but didn't say the name. So if you weren't paying attention then your drink will just sit there until you check. My drink was good and beside one of worker not calling out the name when my drink was ready, I had a good experience. read more

See all

I have never been into a more efficiently run Starbucks. This is a small and very busy store. The manager of this place was killing it with no less than 4 additional employees who were all absolutely on top of their game. The practice of having a barista call out what they are working on while preparing a drink was something I've never witnessed in a Starbucks or any coffee shop for that matter. Every single employee in there took pride in their work and seemed to be in some kind of work flow state. It was a microcosm of what the world could be like if people respected who they they worked for, felt a sense of reward from what they did and had a sense of purpose outside of their workplace. I know this sounds over the top - but seriously. Go into this place, order a drink and just hang out and observe for a bit. It's inspiring. Starbucks corporate - if you are reading this - the manager at this place (working 5/9 at 1pm) is a superstar and you'd be wise do something about it before he realizes it and decides to move on. Everyone on the shift I witnessed was just amazing. From changing the garbage bin liners to calling out a drink again which was sitting too long until the owner claimed it. I saw all of you and thank you for my drinks. read more

Spoke to Cin and I had let her know about an order that was incorrect, without hesitation, she was very happy to do a remake, so when I arrived I was greeted by Vic and made assure that my remake was possible too! Thank you so much! The area was clean and inviting as always! Thank you so much! read more

Honestly, no Starbucks location deserves a higher rating than this one. I often come here with my little son, and I always receive excellent treatment from everyone. But the main reason I really wanted to leave the most positive review is because of Alex!!! -- the guy who works here. I don't know who needs to see this, but he truly deserves an award for being one of the best Starbucks employees and get the best promotion. He consistently goes above and beyond to treat customers with respect and kindness. read more

Starbucks - Grande Caramel Macchiato - Coffee & Tea Near Me - Valley Village, California

Kindest and most fantastic crew of people working here. I live in the area and regularly pick up my morning coffee from here. Couldn't say a single bad thing about it. 5 stars. read more

Waited 20 minutes for two cappuccinos that came out separately and in the end were lattes... not good starbucks, your barista should know how to make a proper cappuccino read more

What a Starbucks! My go-to spot. My neighborhood Starbucks. Everyone is nice here. The staff is friendly and I enjoy seeing all the dogs that come in and out of this patio. The food is satisfactory... I don't love eating at Starbucks but I do enjoy a cheese stick every now and then. It's a close walk from my house, I like coming here it's usually not very crowded. Like I said, good dog sight seeing :) You can't go wrong with Starbucks! read more

See all

Most of the time this store is busy. Line goes to the door and it is slow. No drive thru. Bathroom isn't kept well. Parking is limited and it gets chaotic at times. If you don't mind the walk, park at Gelson's. Small one. Located at the corner of Laurel Canyon and Riverside. In a strip mall together with Subway, Nail Salon, Tmobile and etc. read more

Starbucks - Coffee & Tea Near Me - Valley Village, California

Just wanted to say how nice the baristas were when I left their store and promptly fell, dropping my entire order of coffee and food . They were nice enough to give me a whole new order for free. So awesome!! read more

Very bad service. I'm trying to remember the name of the juice I want. He gets annoyed and laughs at me. A man with a mustache.

Bathroom says it's for paying customers only. There's a sign on the door that states this. I went to the counter told the guy I need to use the bathroom. I would like to buy this apple juice about the apple juice. He gave me the bathroom code. Sit there for 10 minutes waiting for the bathroom to be free. Right before the person comes out guy walks in and walks to the counter and gets a code doesn't buy anything walks up right in front of me goes into the bathroom doesn't let me go. Told the staff yo I paid to be able to use his bathroom. All three of them looked at me like they were fucking stupid. I've never seen people with more dumbfounded looks on their faces. Got my refund on my Apple juice. Yeah I'm not going to Starbucks ever again. read more

Stopped in here to use the restroom. Staff was very friendly and accommodating. I bought a water and a pastry. Good experience, not crowded on the weekend and I think there's parking behind the shop? We parked on the street to be speedy. Thanks for being there for us Starbucks! read more

See all

This particular location is a busy one, no doubt, but the staff usually works well together pumping out food and drinks in quick fashion. This Starbucks appears to maintain the same staff which is always helpful instead of always having high turnover. For as busy as this location is, the staff manages to maintain the cleanliness. I appreciate when they have an expeditor at the front door assisting customers as they come in with their mobile drink orders. It ensures customers aren't picking up food and drinks that aren't theirs and either walking off with them or placing them back down after they have touched them. This Starbucks is located in a strip shopping center that has shared parking with Subway, UPS Store, State Farm, nail salon, etc. Sometimes finding parking is difficult. There is some street parking available if the parking lot is full. read more

See all

Nice small Starbucks at the corner of Laurel Canyon Blvd. and Riverside with friendly atmosphere with professional staff serving decent coffee and other beverages. They have lots of pastries and other stuff that I like. We ordered Americano with Oatley milk. They have a piping hot coffee but not enough of Oatley milk. I went to see if they had self service at the counter! Unfortunately they had no self service counter. Therefore only four stars. read more

See all

The prices aren't awful and I like that I can still get a venti match a cake pop and marshmallow bar for $12. The service however, needs to improve. The guy at register one was just not happy to be there and wasn't very verbal either. I thanked him and he just gave me the uhhhhummmm. Asking for a receipt seemed to be an issue as well. Thankfully he didn't make my drink, a nice curly haired young lady did. I'll be back as I always come back but man.. lighten up and spread kindness or seek help. The world's already a shitty place as it is. read more

Jess and Alex were very friendly. Certainly the most enjoyable experience I've had a Starbucks.

I love my local Starbucks. They are ALWAYS nice, they know me, and even when customers get rude or irritated -the staff stays professional and respectful. I give them BIG PROPS for always keeping calm and doing their best to keep their customers happy. SO customers....be NICE. These folks work hard, they are nice and you all should treat them with kindness. I've seen people be rude and I actually will step in and calm People down. Just remember....if that was your daughter, or son that a customer was being rude to...How would that make you feel??? So I ask you-everyone -be nice and appreciate the wonderful staff and the tasty drinks our Local Starbucks Staff makes quickly and specifically for us!!! It is a thankless job, they do their best to pump out your drinks and food so appreciate them! And....tip them every once in a while folks! Ok...I am done now read more

Starbucks - Love this! - Coffee & Tea Near Me - Valley Village, California

What happened? This used to be a friendly service place. Once the remodel happened all the usual baristas left and the grumpy trolls took over. Service is now terrible. My food and drinks have been messed up on multiple occasions. It sucks because it's such a convenient location but the place has taken a turn for the worst. read more

1star for Tiffany for not even trying to make my drink right. Rude and dismissive. Not in line with Starbuck's standard service. If every drink is made like that and every barista treats clients like this, Starbucks won't stay in business. Make it right. A $7 drink deserves to be made to order. read more

Great corner location on Laurel Canyon Blvd. & Riverside Dr. Friendly staff that was nice enough to remake my hot drink to an iced one after I made a mistake ordering it on the app. There's one parking lot behind the store that's pretty tight and usually full, but can often find parking on the street out front on Riverside Dr. read more

I come to this location a few times a month since it is by my boyfriend. The parking lot is tiny and there is no drive thru. However, if you can't get a parking spot you can always park at Gelson's and walk over. They do have a restroom that you can use and are encouraging social distancing. No open space for eating or drinking indoors or out. What always makes this location bring a smile to my face is the colorful art and sayings that they have in the windows. I always have to take a photo of my drink in front. I ordered a tall PSL which was perfection!! read more

See all

Great Service! Thank you, staff is always so nice and I love getting my morning cup here. They know my usual!

Subpar customer service. Would avoid if possible as there are many locations. Lacks managerial oversight.

This Starbucks has some really nice folks working the counter, but it is seriously understaffed. There is always a line to pick up food or beverages and they just seem overwhelmed even when you arrive just after they open (which is when I show up - en route to early morning meetings). I've been several times in the last few weeks - always early morning - and it's always the same. They need more help. But they are super nice. Tiny parking lot so if you show up late morning or mid-day, that's going to be a problem. read more

My goto Starbucks when I'm in the area. Service is always great. If you're a frequent Starbucks goer just down load the app so you can order ahead and stack those points! Parking is pretty easy, there is street and a lot on the side. read more

I went there early this morning, June 15. I was the only ciustomer. The two Barristas working completely ignored me when I walked in, then when they did decide to acknowledge that I was a living person, instead of greeting me with a "Good Morning," or even "Hello" one of them, without even looking up from the counter, said, "Order over there." She kept on paying attention to her counter, and the other young woman walked over to the register and just looked at me with a "what do you want," scowl on her face. I ordered a coffee. Not a "thank you," not a smile; both of these employees treated me as if I were an enormous interruption to them. The one who took the payment was actually rude. When I went to pay with Apple Pay, I wasn't sure where to put my phone. Instead of politely showing me the scanner, she merely barked, "Scan." When I mistook the ATM screen the for the Apple Pay scanner, (as it is in every other business) she barked again, "Scan!" Both of them were so rude, I won't be going back to this location. I can pay for overpriced coffee somewhere else where they treat customers as if they matter, and not like they are annoyances. read more

The staff is usually polite and friendly. The store is cleaner than a lot of other locations I've seen. Lots of windows allow you to usually have a bright and sunny table. If I could change one thing? They need to turn down the music. It's a coffee shop, not Studio 54. read more

These folks are working swiftly, efficiently and with a smile! Service is awesome! The team is fantastic and Mark is a star!

Still waiting for the day they get my order right the first time. It's now six times in a row I order iced Americana and I always get it hot. read more

This is a grande size chestnut latte it was cold and filled tall size . I'm very upset. read more

Starbucks - This is a grande size chestnut late it was cold and field tall size instead of grande size. I'm very upset. - Coffee & Tea Near Me - Valley Village, California

Hi Ppl...this is Shay... First, if I can add two more or five more stars I would. Now... this Starbucks location is one of the best!!! There's staff members that has worked for a few years and given the best of them. From the manger Angie...Cin...Carlos, Marcel, Mark, Tif...and many more amazing Ppl... Say thank you all for making my coffee experience so good - time after time... read more

It is what it is. A Starbucks who serves coffee and below average food. Fast and nice service overall. What to recommend? read more

I'm never coming back to this place. That guy Sammy again on the cashier! Too distracted and too busy multitasking thinking he's cool. He combined my two drink order in one. Good thing the barista is nice and quick to remedy the error of that guy. He does not belong in customer service. A complete idiot. read more

Want to get treated like a real human being? Don't forget to bring your mask. Don't expect a "Goodmorning welcome" at the door, its now replaced by "Sir wheres your mask" by power tripping wagies. The manager will go out of her way to make sure you pull your mask up after every sip. These people have lost their minds. read more

6:30 PM - closed Why? No reason for it. Starbucks like it is. Maybe if we all stop visiting it, they will work normally. read more

Sammy is the best. He's so good with every single customer. Always smiling , having small convos with us. He just makes this Starbucks so welcoming. I have more good things to say about this location, but that's for a different post. This is about Sammy. Stay amazing!!!! And thank you!!!!! read more