This Starbucks has a drive thru and is located near Costco, so we often frequent this location for some frappucinos and croissants. The prices at Hawaii Starbucks seem to have risen to a silly rate, and while we don't go as much, we do enjoy the environment here at this location. Friendly staff and often crowded with computer goers, but usually seats available. Good luck finding an outlet though! read more

This Starbucks is located near Costco, the parking isn't the best but this isn't the busiest Starbucks. And they have a drive thru!! Often come here Wednesday nights to meet with my grace group girls, music gets a little bit loud but it still works out fine for us. A lot of students come here to study so coming here for meetings aren't too bad. Because we meet at night I usually only get tea because I don't want to be drinking coffee at night. Drinks taste good and workers are also friendly. Had no problems with this location so far. read more

Another great Starbucks here in Hawaii. This location is tucked away near the Costco in Waipio Gentry. They have a great staff but the reason I hit this Starbucks is because it has a drive-thru which you don't find here on Oahu. Inside this location is small and seating is limited. Like I said if you need to buzz through on the way to work the drive-thru is the best thing about this location. Parking is a little cramped near the store and can be hard to navigate. I'd suggest parking a little ways from the store near Panda Express if you're planning on going inside. read more

Friendly and clean..outdoor seating: just no plush sofas and chairs that you find everyone now and then. Love the staff though!!!!! Thank you!!!! read more

I've been in many Starbucks, this is my first time coming into the Waipahu store and not once did I ever have my portion look so small until now. On March 23 @ 2:04pm, I ordered a Tall Carmel Frappuccino no whip, the cashier was very nice with good service but the girl that called the order out seemed like she was so grouchy. Maybe she wasn't having a good day today. I'm just wondering did your portion change?? read more

Starbucks - Did the portion change?? - Coffee & Tea Near Me - Waipahu, Hawaii

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I need to give these hard workers 5 stars to make up for all the Karen's on here complaining because they have nothing better to do. These people at this SB location are the nicest and extremely hard working even at 4:30 in the morning. Especially during this stressful time nobody is happy with the circumstances but that's not ok for people to take it out on their baristas like I've witnessed so many times here in store and in the drive thru. Thank you all for making my day a bit brighter even with something to menial like coffee. I appreciate you! read more

Starbucks. You been to one, you know their menu. The ambiance at this Starbucks can be summed up as small especially with the number of customers they receive and half of them being students. They do have a drive through which I never used but, I haven't seen another Starbucks on the west side of the island before. They do have outdoor seating which I enjoy, except when processional cars that need to have a tune up passed by. The customer service here is good and friendly. If you are a regular here they definitely get to know you and your regular drink. read more

One word...DRIVE-THRU! If you're looking for something simple and quick, this Starbucks is super convienient, right on/off the freeway. Although if you go before work, the line for the drive-thru gets pretty long and you could be sitting in line for 5-10 minutes. If you're a regular Starbucks customer, get the Starbucks Card on the Starbucks app. You get points for every purchase and coupons. read more

Good news!It has a drive through! Bad news! It shares a location with Costco so beware of crazy drivers. The entrance closest to Costco gets crazy so I try to avoid that entrance and instead turn into the entrance by the car service shop. It's a spacious Starbucks with outdoor seating areas by the drive through (which kind of makes it an awkward place to study) and raised tables along the walls in addition to tables in the middle of the store. The "study" areas are separated from the purchasing area by a display shelf, giving it a more collegiate atmosphere. It's conveniently located right off the freeway and if you need to do some heavy duty shopping the Costco is but a walk away. While at this shopping center, you could also do lunch/dinner since there are many eateries, including Panda Express and Daichii Ramen. read more

I enjoy the drive through. even if the line may be out of the parking lot, they still move very quickly. probably quicker than finding parking in a tiny lot, parking, then walking in the store, standing in line, ordering, waiting, then walking back to your car! Drive way is the way to go unless you're not pressed for time! :) read more

Probably one of my favorite secret not so secret Starbucks. I go out of my way in the mornings that I have school to visit this location. James is always nice and takes my order quickly and this morning Tasha whipped up my drink correctly before I could even open my Yelp app to check in. There's a drive thru but honestly the line is always horrendously long due to the lazy people who don't want to park and walk in. I always park and am in and out in less that 10. Thanks James and Tasha! read more

This location has horrible service. After the store was renovated, the staff changed and somehow they have not found the right tempo to work together to provide drinks in a timely manner. I waited 20 minutes to get 1 venti iced coffee! ridiculous! From listening to the people in front of me they were just as disappointed waiting for their drinks. Why do they not make drinks in the order they were taken? Some people came after us and they got their drinks 10 min. sooner. Some people had ordered multiple drinks and they would be done with one of the drinks before they would get the other one. And they kept making drinks in random order and putting them on the counter, when no one claimed them (probably because people waiting didn't know what the drinks were) they didn't bother trying to locate who ordered them. Why don't they call names like a lot of the other Starbucks so if people order the same thing there would be no confusion, especially when they busy and are making them in any order. This was the 2nd time I've had a similar experience at this Starbucks and won't go back. I'll drive the extra distance and go to Waikele. read more

Love this place...in the morning. For some reason the afternoon & weekend crews are really slow at making the orders. Seems like I spend more time waiting in my car than going in the store. Thought that drive thru is supposed to be quicker? A great alternative is definitely the order & pickup feature on your mobile app...that s ingenious!! read more

I am really disappointed with the quality of not only the beverage crafts but also the customer service in this store. I absolutely hate complaining since I work in not only the service industry , but I am a partner myself. I just moved to this area and this is the closest store to where I moved. In the last two weeks, I order every morning and I wish I was exaggerating when I say that my drink is wrong more than it's right. Most the time I'm ordering through my mobile app for convenience which I don't have my partner numbers hooked up to so I'm paying full price and I hate to complain so I've let it go so many times besides once. Today I picked up my order which is two of the same exact drinks that were two completely different colors. I get 5 shots in my brown sugar shaken espresso and it tasted like milk. 5 shots should not taste like milk. What was more upsetting was when I called to talk to the manager she wouldn't even get on the phone and told the girl on the phone to have me call the 1-800 number . Terrible customer service. Starbucks is supposed to exceed in their service. I'm not looking for free drinks. I just want my drink made right. I understand mistakes happen , but the ratio to how many times it's wrong to how many times it's actually right is really unfortunate. read more

Went through the drive thru the morning..I usually go at night around 9...I was shocked to have gotten in and out as fast as I did...Love my girls over there.. Will keep driving from Pearl Harbor/Hickam to get my fix read more

Starbucks - Coffee & Tea Near Me - Waipahu, Hawaii

Today, this location let me down. I placed my mobile order which was a latte (I had to check my order twice just in case I accidentally ordered it "iced"). My daughter went in to grab the drinks. When she came back to the car I noticed my drink was iced. No big deal. Busy time. I didn't mind so I went in to get it fixed. Waited at the bar. Two employees looked right at me more than once. I was holding the drink. Neither one of them asked if I was waiting for a drink or if I needed help. Since I was not acknowledged, I went to the cashier. At this point I was getting just a little irritated. I politely told the cashier about what happened. She didn't apologize (which was fine) but she did say they will re do the drink. She copied what was on the first drink onto the new cup. My drink came out right away. I knew I should've checked the writing on my cup BEFORE I went to the car. For some reason, the girl did not copy the type of milk I asked for, which was non dairy. I cannot drink dairy. I ended up just throwing it away because I was already upset. And I did not want to walk back in for the 2nd time. This Starbucks needs to be on it. This is a busy location most of the time. People make mistakes, yes, but customer service and fixing the problem the first time is important. There were several workers who all looked stressed and overwhelmed. read more

It's bad enough Starbucks increased their prices! But to leave the old prices on their drive thru menu board then have the nerve to tell me it's a mainland menu board and refuse to give me the lower price! Instead they said to order a smaller size drink to safe money! How arrogant of them! I'll never go there again! read more

I come here because it's literally across the street from my job, and I regret it every time. Staff is more concerned about the drive thur then walk in guests. I have got my correct order (on the first time) 1 in 4 times. I often have to remind staff about food I order and then it's the "my fault attitude". Plan to wait 10-15 minutes (if this a mild crowd) for your coffee. I go about 1420-1430, so I'm not sure if it's just that shift, but be prepared. I always tell myself take the extra time to got to another one, and always kick myself when I get to this Starbucks. read more

I normally don't review such a large chain since there are Starbucks EVERYWHERE. Even drank it in Japan, Australia, and the first Starbucks in Seattle. But anyways, the coffee is all the same. The smiley and totally helpful service is the same. But this one is a drive thru. Major awesomeness on my radar especially since it leads right to the freeway. Thank you Starbucks for adding to our society's laziness, obesity, and impatience. Aloha. read more

It's odd, I always come here because I love their drive-thru and order the same thing. A hot chai latte, no water, with non-fat milk. However, every time I go, it always tastes so different. Sometimes it's watery/bland, sometimes it's very strong, sometimes its perfect. Once I got one that had a shot of espresso that I didn't even ask for. I wish they were a little more consistent because their service is excellent. The baristas are always welcoming and nice, my only riff is consistency. Other than that, I will still continue to return for their customer service. read more

New look inside better layout of you ask me. Also all Christmas fare is 50% off like 8oz Christmas blend for only $3.97 instead of $7:95

Good quick service. I ordered iced tea infusion and it was delicious. Great place to work online too. Plenty of seating and good AC. Five stars easy. read more

I love this Starbucks. Let me rephrase: I love this Starbucks only at 3am, when I hit up the drive through on my way to an early shift. If I come at any other time of the day, something goes awry. I realize that they are bound to run out of certain food items throughout the day, that's fine, but if I've already placed my order at the drive through and you've ran out of it by the time I get to the window, tell me. Please. This is what happens every single time, it never fails: *pulls up to drive through* "Hi, may I have a passion tea lemonade and a banana bread?" - - "You got it, that's a passion tea lemonade and a banana bread, your total is $6.00" *Pulls up to window* *hands cashier a ten dollar bill* - - "Hi! Alright, your total is $3.00, out of ten.." "Sorry, $3.00? I had the passion tea lemonade and the banana bread.. I think it should be $6.00?" - - "Yeah, it was, but we don't have banana bread." Really? So I was gonna pay, you were gonna hand me my drink, then I was gonna sit there until the Gods spoke to me and advised me that I wasn't getting my banana bread? If I could offer just one teeny tiny suggestion: If you run out of something that I had already ordered, a simple "Hi, I apologize, we ran out of banana bread, would you like to try something else?" would make my day. Seriously. Just acknowledge it. I won't make you churn up a new batch while I hold up your line. I promise. read more

I don't know how these people do it! It's 8 AM on a weekend and they look like they've been up for hours. Here I am, and I can barely function. I just rolled out of bed. They were a well-oiled machine by the time I walked in! And ya gotta give them props for efficiently working the shop AND the drive thru. read more

Went through the drive through n order a blueberry bagel n a smoked double egg cheddar sandwich n didn't get it got a cinnamon bagel n got a sausage sandwich!!!! So disappointed! They always screwing up my order! Ugh drive through or walk in and they still screw up my order! WTH!!!!!!!Failed!!! read more

This Starbucks is lacking something. Customer flow or something. Every time I've gone in hoping to quench my macchiato craving, the line is super long and the baristas just move at a snails pace. Totes get it togetha YALL! Yummy but not worth it! read more

I can say I have been a true regular at this location since about 2012. In the beginning always trying different things until I found my drink and stuck to it. The friendly baristas didn't take long to take notice either and before I knew it one of them, Cricket would recognize me and ask if I just wanted my usual. Who doesn't love that?? She had my kind of annoying order pretty much down. I loved how she was always attentive and when one is a regular anywhere, you love to feel like you matter. Well I really did feel like I did here. Sure sometimes the line gets backed up, people like coffee, It happens. But service was always great and my coffee tasted exactly how it was supposed to every time. read more

It's not even 6:30 am, I pull up to the drive through window and was greeted by a really cheerful worker. Good service is what keeps customers coming back and that is what stood out to me coming to this location. I ended up being one of those customers who freeze up and blank out when they ask if I wanted anything else because I was distracted by their breakfast sandwiches. She knew I got quiet so instead of sounding irate at all, she asked me what my preferences were: asking me if I wanted something healthy, if I was picky about what kind of cheese I wanted on my sandwich, stuff like that. She also offered alternatives to all of breakfast sandwiches, which I really appreciated! I got my typical drink- venti iced caramel macchiato, a grande water and I settled with her suggestion (the most popular breakfast sandwich) a double bacon cheddar breakfast sandwich. Now, I know Starbucks is relatively expensive as far as breakfast sandwiches and coffees go (my sandwich was around 4.50 for a tiny sandwich) but, I give this location 5 stars for their impeccable service. She could've chosen to be cranky at 6:30 am but she didn't and I give her props for that! read more

I usually don't go to Starbucks, but because I was early for a doctor's appointment I stopped here to pick up a hot chocolate. This is the one near the Costco Waipio with the drive through. I really wanted to just sit in my car and try out the drive through, but the line was kind of long and I noticed that not many people were inside. So I parked and went it. It is a bit smaller than a lot of the other starbucks and the parking is kind of bad. I think I got my drink faster than the people that were in the drive through. Hot chocolate was good, but It would be kind of hard for them to screw up a hot chocolate. read more

This is the worst Starbucks I e ever been to. They have 8 baristas in the floor and I had to wait 20 minutes+ for a vanilla iced latte, a slice of coffee cake and a slice of marble cake .. the girl literally forgot my order she took 2 minutes ago!!!! Unbelievable!!! They seriously need to retrain these people read more

My favorite Starbucks staff on the island. Nice environment to come in and relax. Staff are super friendly. Great meeting place. Drinks are always great. Highly recommend! read more

Don't come here, it's the best Starbucks ever. I want to keep it a secret but it's such a great Starbucks. Great and fast service. There is a feeling of privacy in the seating arrangement. Don't come here, it's the best. read more

It really feels like a small coffee shop... The baristas are friendly, the service is good, and has open air seating! The drive through can be annoying if dumb people are ahead of you. Definitely a good Starbucks read more