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    Ask the Community - Steven Perkins, DDS

    Review Highlights - Steven Perkins, DDS

    I was very nervous about having my wisdom teeth removed, but ultimately really just wanted to get it over with.

    Mentioned in 11 reviews

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    The Dental House

    The Dental House

    3.3
    (26 reviews)
    1.7 mi

    Dentist Tiffany is extremely arrogant and pessimistic. Terrible approach interacting with patients.read more

    Dental House I was a…read morenew patient at Dental House back in the summer of 2022 with Dr. Tiffany Paiva. I neglected my teeth during the pandemic and needed a lot of deep cleaning and work done - including a crown. After my initial check up, X-rays, and deep cleaning Dr. Paiva and I discussed steps going forward. I explained my lifestyle which involves a 100% travel job - currently working in NYC the majority of my time. I'm only home in Austin every other weekend. Since offices are open weekends, I always have to make way advanced flight reservations to be available on a weekday in Austin. In order to best approach my dental care, I asked Dr. Paiva for the office to provide a list of all necessary procedures, ranked in priority, so that I could take care of them piece meal. And hopefully get everything done within a few months. This also was a sizable total cost, even after insurance, and easier for me to pay in smaller chunks. Dr. Paiva continued to insist I take care of everything in as soon as possible - within a couple weeks. She refused to listen to me that this request was impossible, mostly because of my out of state work; I already had my flights booked a month in advance. I had to repeat myself at least 4 times on why this would not work. Dr. Paiva's response to me was "It sounds to me that what you're saying is that your work is more important than your health". How dare she! I've never been so disrespected by a health provider. Even though I had one more follow up appointment, I knew in that moment I would not be going back to Dr. Paiva again. The Dental office did, however, draw up a list of procedures ranked in priority, like I had asked. My overall assessment: the office is nice, friendly and respectable, along with using equipment that appears to be top notch. Dr. Paiva is knowledgeable and "generally" friendly. But she demonstrated complete disregard for my circumstance and outright disrespected me in the most infuriating way. For this reason I will never step foot in her office again. Since then, I have switched to another nearby, respectful dentist.

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    The Dental House
    Dr. Tiffany Paiva
    Dr. Tiffany Paiva
    The Dental House

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    Matthew Horne, DDS

    Matthew Horne, DDS

    4.4
    (52 reviews)
    0.9 mi

    I moved back to Austin 3 years ago and resumed seeing my dentist from the late 2000's. While he is…read morea nice man and the office staff are very nice, he only has two dental techs and my husband and I do not like one of the techs. Apparently, we are not the only ones as you have to wait months to see the other technician which put me way behind my cleaning schedule. So, I was on the hunt for a light, bright office with good vibes, upbeat music, a nice and friendly staff as well as an office up to date on the latest technology and I seem to have found everything I was looking for with Dr. Matthew Horne. Mia is a member of his front desk staff and she really gets all of the kudos. From my introduction to her over the phone to our encounter in person, I knew I had chosen well for my family. They are very thorough and for that reason, your first appointment may take a bit longer than normal, but I care deeply about my teeth and I appreciated the attention to detail. My brief encounter with Dr. Horne was also just as efficient. I left very happy and I also scheduled an appointment for my husband.

    Went in as a first time patient today and was treated poorly and hurried throughout the visit. I…read moredo not have insurance and was quoted a very specific amount for x-rays, exam and cleaning. After the x-rays (the technician, Peter, was great) was shuffled to the hygienist. She kept calling me "honey" in a condescending tone and said she was "surprised" my x-rays looked so good after waiting so long to visit a dentist. Was asked multiple times about Invisalign, braces and other cosmetics that I had already said I wasn't interested in. I was really getting the hard sell at this point. She checked my gums and said they were in need of some TLC but nothing severe. She said it would be best to break up the cleaning into a 2-part visit. I asked what that would cost and she said she'd have the billing specialist work out the plan. The dentist came in, looked at my teeth for maybe 2 minutes then said i would need a cleaning (the whole reason for my visit) and agreed it would require 2 more visits. She then said I needed to watch some video about gum disease from the 1990's and left. The billing specialist then walked me through a multi-visit plan costing upwards of 600-1000 a visit! Then gave me a bill for 300 for that visit where i received no cleaning at all and only had x-rays taken. It was a complete scam, zero patient care, total hard-sell on cosmetics and dr. doyle clearly only cares about making money and not the health of the patients. I left sobbing and feeling less then human. I wouldn't recommend this office to anyone.

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    Mia and Sarah, our amazing front office team!
    Mia and Sarah, our amazing front office team!
    The latest technology - CEREC
    The latest technology - CEREC
    Made just for you!

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    Made just for you!
    Vincent Ho, DDS - Westlake Hills Dentistry

    Vincent Ho, DDS - Westlake Hills Dentistry

    4.6
    (24 reviews)
    1.2 mi

    Great staff and a very nice location off of Capital of Texas highway. In terms of the aesthetic,…read morethe office has a nice minimalist look and a nice front desk as well. My favorite part about this dentist is that during my cleaning I was given a choice to pick a Tv channel to watch. Never before have I had this and I loved it because I didn't have to stare at the glaring light like at other dentists I experienced. In terms of the staff, the front desk personnel were very cheerful and welcoming despite it being 8AM in the morning. My tooth cleaner Cassidy did an amazing job at cleaning my teeth and made sure to let me know the spots where I need to brush more. Lastly, Dr. Ho the dentist was very detailed and made sure to give me a complete rundown of my teeth. He also described what my breathing canal looked like as well as a couple prone areas for cavities. Overall, I have no complaints and I was very satisfied with my experience here.

    I live in Westlake, I work in Westlake, I have teeth, and I like eating at Hat Creek Burgers…read more For providing an important medical service at a convenient location with a baked-in excuse for yummy fast food, Dr. Ho should, in view of the above facts, be a slam dunk for a five star review. That said, I feel compelled to give Dr. Ho a three star review. Dr. Ho is a nice guy, and definitely seems to "know his teeth." However, to continue with the dental metaphors, the lingering taste in my mouth from my visit was one of irritation with the practice's inefficient, time intensive workflow, which IMHO, completely negates the convenience benefits of the practice's location, and for the reasons set forth herein, doesn't really make sense from either a dental care or business perspective. My routine cleaning and dental exam took over an hour to complete, with at least twenty five minutes spent poring over 3-D scans of my skull and teeth, and Dr. Ho discussing how the 3-D scan showed that one of my sinuses was fully blocked. (regrettably, the fact that only 50% of the cost of the 3-D imaging would be covered by my insurance was not part of the discussion). Fascinating stuff, that rundown on my nasal passages - but a bad use of my time when I'm breathing fine, my teeth don't hurt and I've got to run back home to ferry a toddler to daycare. Further, about 15 minutes into the discussion of 3-D scan of my head and teeth (including asides on the state of my sinuses), Dr. Ho went from being generally sanguine about my dental health to going back and forth as to whether he saw a cavity . From this, I conclude that there is some probability I have a cavity, and we should definitely keep a close eye on one or more of my teeth. By my math, my dental visit was made ~20-25 minutes longer and $150 more expensive than it needed to be due to the long winded review of the partially out-of-plan 3-D imaging. From a business and prophylaxis standpoint, the better move would have been to skip the 3-D imaging, and to the extent x-rays presented a tricky question of whether I have a cavity in need of attention, move up the date of my next checkup to keep an eye on my possibly latently janky tooth. We'd all win this way. I'd get back my precious time, insurance would have paid for everything, and Dr. Ho would easily recapture the revenue from the $%^&-ing out-of-plan 3-D scan in future cleanings and visits. Further, if routine cleaning/checkups proceeded quicker and did not include a partially out-of-plan 3-D scan as a matter of default, I'd be inclined to send the rest of my family to this practice, so we could all get our teeth done and go for burgers afterwards. But so long as such a visit would foreseeably take four-plus hours and cost me $600 for the uninsured portion of four 3-D scans, that's not a sensible option. That said, I'm a reasonable guy, and if presented with evidence of shorter visit times and making the 3-D imaging optional, I'd consider updating this review and returning to this practice, as Dr. Ho appears to be a thoroughly competent dentist with an uber-convenient location.

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    Vincent Ho, DDS - Westlake Hills Dentistry
    Vincent Ho, DDS - Westlake Hills Dentistry
    Dr. Vincent Ho, DDS

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    Dr. Vincent Ho, DDS
    ATX Family Dental

    ATX Family Dental

    4.8
    (213 reviews)
    4.2 mi

    I absolutely loved my visit. The dental assistant that was in the room with me first was so caring…read moreand thorough with conversation and explaining things to me (and she asked if I wanted to know or if I wanted to sit back and relax, just watch Netflix w headphones). The dentist was great and quickly added to the conversation, letting me know what he saw in my X-rays. He didn't push me to do anything but gave me much info on where I lm at and what to keep an eye on, etc My greatest dentist experience

    If we're being real...nobody likes going to the dentist. But ATX Family Dental completely changed…read morethe experience for me. First off, the space is chic, modern, and actually feels intentional. Not sterile and cold , but stylish and welcoming. The waiting room is super cute and thoughtfully designed, which already makes you feel more relaxed walking in. Every treatment room has a TV on the ceiling (because seriously... why do dentists put them on the wall where you can't even see them while laying back?). And yes, they give you the remote. Full control. As they should. They also give you these cool heart-eye sunglasses while they work on you, which is such a small but fun touch that makes everything feel less clinical and more comfortable. Beyond the aesthetics though, the environment felt inclusive and diverse. I felt safe in more ways than one, and that matters. A lot. ‍ If you're in Austin and have been putting off a dentist visit, this might be the place that changes your mind.

    Photos
    ATX Family Dental
    ATX Family Dental
    ATX Family Dental

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    Steven Perkins, DDS - oralsurgeons - Updated June 2026

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