This is the best storage services I have ever used! What a great staff working there! Special…read morethanks to Tommy! I had a very stressful week, and they were extremely understanding and helpful with my move out dilemma. I could get a truck on time, and received a lot of understanding and support from this team! Everyone here is extremely kind, nice, professional and very HUMAN!!!! Thank you guys a lot! I will use this storage facility again if I need it! Guys, Don't go anywhere else, this is the best place to leave your stuff and not to worry about it!

I've been a customer at the Deering Ave Extra Space Storage location in Canoga Park for over a year…read moreand a half, and until recently I would have given this facility a much higher rating. The site itself has generally been clean and well maintained, and the on-site manager has always been helpful whenever I've needed assistance. My issue is with a sudden and significant change to access hours that was communicated with little notice and no explanation. I received an email stating that, effective June 8, access hours were being reduced from 10:00 PM to 8:00 PM every day. One of the primary reasons I chose Extra Space in the first place was the extended access hours. The ability to access my unit until 10:00 PM was a major selling point and a competitive advantage over many other storage providers. I called the facility after receiving the email. The manager told me he wasn't aware of the change and would need to contact corporate for more information. Unfortunately, I never received a follow-up call or any explanation as to why the hours were reduced. What makes this even more frustrating is that other nearby Extra Space locations in Canoga Park, Woodland Hills, and Chatsworth still appear to offer access until 10:00 PM. That makes it difficult to understand why this particular location is being treated differently. It's also summer in the San Fernando Valley. Temperatures can easily exceed 100 degrees during the day. Many customers intentionally use their storage units in the evening when it's cooler and more practical to move items. Reducing access by two hours has a real impact on customers' ability to use the facility. I'm not upset that policies can change. I'm frustrated that a major feature that influenced my decision to rent here was removed without any meaningful explanation, and that no one has been able to provide a clear reason for the change. If Extra Space wants to maintain customer trust, they should be transparent about why access hours were reduced and explain whether this is a temporary or permanent change.

Great experience. Dora was very helpful in the process of moving out of my storage unit. Thank youread more

Dora is amazing and so helpful!! She asked all the right questions and knew exactly how much space…read morewe needed. We are moving out really soon on a time crunch and she helped us pick out how big of a space we needed for all of our things and very easily got us signed up within a few minutes. She's who you want to help! She knew all the information and prices and was super kind in the process.

I don't usually write reviews this early in the process, but I had such a great experience touring…read moreSoCal Self Storage that it felt worth sharing. From the start, everything just felt easy. Rebecca walked me through everything over the phone in a way that was clear, thorough, and never overwhelming. Ella was amazing in person--super friendly, helpful, and made the whole experience feel welcoming instead of transactional. You can tell they both really know what they're doing and actually care. The facility itself is clean, well-maintained, climate-controlled (which I love), and feels very secure, which was a big priority for me. No weird storage-unit vibes. Super organized and well taken care of. I haven't moved in yet, but based on how smooth and thoughtful this whole experience has been so far, I feel really confident that move-in day will be just as seamless. Really appreciate how easy they've made this decision. Thanks everyone!

Wow!!!! Literally amazing. I am a student. So I'm always worried about those hidden fees and things…read morebeing hard. AMAZING STAFF! They were so transparent about pricing and everything was so easy. Closed out my storage unit in literally 5 minutes. Mario was so helpful and kind. I would rate over 5 stars if I could.

Place is never open on time. I'm here at 9:30 and the door still hasn't been opened. I don't think…read morethe workers here give a crap, which is probably onus to the corporation.

Decent but they keep raising prices exponentially. My monthly cost has gone up 60% in one year…read more Crazy. Will need to find a new place. Bait and switch tactic.

I recently had the pleasure of using StorCal Self Storage located at 21051 Oxnard St in Woodland…read moreHills, and I can't express how impressed I was with the entire experience! What truly made my experience exceptional was the manager, Connor. He was incredibly helpful and attentive, guiding me through the storage options available to suit my needs. Connor took the time to explain the features of the facility, and patiently answered all my questions while giving me a tour showing me several units and sizes available making the entire process seamless. His friendly demeanor and professionalism set a wonderful tone from the start. The facility itself is clean and well-maintained. There was a unit available to accommodate my needs, and with the security measures in place I felt comfortable in renting from them. Although I didn't have the need they also rent U-Haul trucks. Overall, I highly recommend StorCal Self Storage for anyone in the Woodland Hills area! If you have the chance to work with Connor, you're in great hands. He truly goes above and beyond to ensure customer satisfaction. This place is a gem!

Literally the chillest storage facility ever, the units are not super far to get to like some other…read morestorages ive had. Even the upstairs ones are easily accessible with the elevator and they provide push carts. The staff is helpful and friendly and they're prices are very reasonable!! They dont have a bunch of insane fees like other places I've used. Highly recommend.

We have been storing our RV at Valley Indoor Storage since 2014. All the staff; Patty, David,…read moreChris, Bob and Sam have been absolutely awesome with impeccable service and we just love this place. Thank you Valley Indoor for always being so helpful and keeping an eye on our rig. Pam and Chuck Alterman

very Friendly service , Thank you Patty for being so helpful. I love this place ,…read more If you're looking to rent a storage unit this is the right place .

Great service!! Andres was very helpful on explaining how…read morerental work, at the moment I won't be needing to use his Serb but I'll be coming back to reserve my spot ! Awesome costumer service!!

Beware!! They will raise your rates every 6 months or so. Mine has gone up $40/month since I rented…read moreit. It will make you angry / mad!

The beautiful young lady Miss Miklye Helped me today in…read moredesperate times. She was very thorough, kind and understanding of what so needed so last minute. She's very knowledgeable and professional, super refreshing to go somewhere and find out great customer service still exists. Highly recommend this location !

I never actually used the storage, but booking was a major hassle and their software is super…read morebuggy. I signed up for a 4 month promotion, and after I paid the amount I had agreed on, I saw that was charged an extra month. I was on the phone with 3-4 different agents, with multiple levels of competency. One agent tried to BS me and say that the first month is one promo, and I signed up for 4 months after that. After that got changed, the system kept telling me that I will owe money for the 4th month, as if I only paid for 3. There were a couple more things but It's too exhausting to write. It was ridiculous and buggy their system is. The only positive was the manager at the Canoga Park, CA location who was very professional and actually competent.

Amazing storage location very safe and helpful staff ! I would definitely store my stuff here again…read more!

We needed it when we had our house heat treated and loved it so much that we kept it till we got…read moresheds in our backyard. Mark who manages it was great to deal with. All around great experience and I highly recommend them!

NAN was so awesome. Was running a bit slow unpacking everything and she ensured to stay behind…read moreafter closing to let me out the gate. She was very helpful! Thankyou Nan for your above and beyond customer service.

This was our first time at public storage- Big shout out to Nan at the front desk being extremely…read morehelpful with our storage situation and helping us navigate everything. We really appreciate it. We will be keeping our business here as long as we need it!