I've been coming here for all of my shipping needs and they are so helpful, quick, and attentive…read more I've never had a problem and have all shipped and mailed all sorts of important documents for all needs. From packages to tracked mail to 1-2 day overnight mail, they have been incredibly reliable and always gives me options within my budget. Highly recommend! Much easier than going to USPS or any UPS/FedEx store

Quick, easy notary service. They take walk ins and are reasonably priced…read more Stephanie was very courteous and professional.

Will never take packages to this place again. Took a prepaid usps package to Ship District only to…read morehave it not get shipped. Tried tracking it and there has been zero movement. The guy that helped me just told me to put the package behind me on the shelf, which I thought was weird because it didn't feel safe to just leave it there. Someone could just come in and steal it, which I won't be surprised if that was the case and now it's just lost. Now I'm out a couple hundred dollars. Don't bring your packages here.

I was moving from LA to Florida on my own and went by Ship District to pick up some boxes. The two…read morestaff members, Cruz and another gentleman, were really helpful in answering my questions and helped me pick out the right size and type of box for my needs. I walked away with a business card and some info about their additional services available. Later that afternoon, I called Ship District back to learn more about their extra services and they had all the help I was in desperate need of! Even though it was later in the day, the guys miraculously were able to get my stuff and coordinate packing and shipping for me. Not to mention, affordable and tailored to my budget. I'll never forget the great service I received from Cruz and his team and highly recommend their services to anyone! Super professional and courteous.

UPDATE - 2/2/26 I wanted to update because ownership has…read morereached out to discuss this. THIS is how responsible businesses respond to clients. The new labeling system I complained about is in a trial period. The numerous complains I had about it were mentioned by other clients, and ownership has acknowledged the issues. They are as disappointed with the product as we are and are looking at solutions. I will restore the missing star because this is how you deal with issues. I've been a very long-time client - over 20 years - ever since they were Box Brothers, and were located at what is now Jeni's Ice Cream. I've consistently given them 5 stars - for attention, politeness, and always service with a smile. David Goodman kept his businesses running smoothly, always improving things. He was almost always at the Los Feliz location, up to the very end. A recent change in their package notification system has me writing this review. I removes any form of verification from the customer; there's no way to audit that we are in fact getting the packages we're signing for. Please read update as they are aware of the problem and in the process of solving it.

This place is so convenient, especially for returns from shopping online. Very hardworking staff. I…read moreliterally handed my untaped (but packed) return with the the untaped label and the gentleman behind the counter assembled it and sent it out that day. Cost to me: Zero.What more could you want?

Highly recommend for passport photos and the like. Very professional and friendly. Great results…read more And very reasonable prices. All far better than the last place I used.

Ace is the best resource for my business. I'm so glad Carrie and Espy are here in my neighborhood…read more I appreciate their warmth and personalized customer service. Carrie regularly helps me problem-solve my shipping issues and informs me of cheaper options.

in my opinion suuuuper affordable. I sent a bunch of lotion, snacks, toys, baby necessities to my…read morecousin in seoul and it only costed $25 to send. this place will be my go to spot moving forward!

Super grateful for the customer service I received here. Parking was a little challenging. But the…read moreperson working this evening was able to get me in and out. I appreciate that he was able to multitask and help multiple customers at once.

These guys are the best !! I use them for all my shipping…read moreneeds and they are always friendly and helpful. I can't go anywhere else now. These guys have spoiled me

It's really odd. They were listed on ups website as accepting amazon returns and their signage out…read morefront shows authorized Amazon shipping center but the guy inside said they dont accept Amazon returns. He was nice enough to direct me to the next closest location. It was a few minutes walk down the street. Just really odd tho....

KT Express is a great option if you're looking to send packages to Korea or to receive packages…read morefrom Korea. Employees are always super helpful and the rates are extremely reasonable. There are other options in Koreatown, but KT is definitely my favorite. 5 stars and 2 thumbs up for the customer service, convenience, and value! There's a parking lot in the back.

A++++! Awesome customer service. The attendant was so amazingly kind and helpful in boxing up and…read moresending off my package to a more rural area in Korea. The fee was reasonable as well. Definitely recommend this service. This level of customer service makes me have faith in humanity again lol. Thank you!!

I usually don't leave reviews unless the service was exceptional or I feel…read moreLike I got scammed. Guess which one happened. Called this place for a price on livescan service, lady over the phone said she can't give me a price unless you bring the paperwork in but it's roughly around $85 for the scan. I thought it was a little to much but since the requesting agency had told me it's about $35 anywhere you go, because it's for a volunteer non profit organization. I figured they will adjust the price once they see who's requesting the scan. Walked in and the girl helping me looked at the paperwork and I asked again now that you see the paperwork how much is the scan? She gave me the side eye and said around $85 plus government fees. Her attitude and vibe just made me decide right there I'm not giving this scamming Place my money. I walked out googled a place down the street from there walked in, the live scan fee was $35 and $0 government fee since it was for volunteer work.( UNLIKE WHAT THIS BUSINESS TRIED TO CHARGE ME) The Asian girl I believe her name is Kailey (the owner) has an attitude, over charges for services, $85!!! For a simple live scan.... And give you that rolling eyes look and is RUDE. I can't speak for there other services but if you need a live scan, DO NOT GO THERE, they scam you FOR UNNECESSARY FEES AND OVER CHARGE BY $50 for their 5min finger print scan....

Awesome play professional awesome customer service very clean very professional with her satisfying…read moreI'll take care of

Poor communication and unprofessional handling of a basic issue…read more I was repeatedly told my package had shipped and was "likely delivering," only for USPS to confirm it was never shipped. When I raised this, the owner suggested I drive out to view security footage in person, despite knowing I was in Arizona and after previously stating the video would be sent. Instead of providing documentation, I was met with dismissive responses and tone. All three locations are owned by the same people, and based on this experience, I would strongly suggest staying away from all of them. Get everything in writing and verify claims independently.

Best place to go! they're so friendly & fast &they have everything you need for a good price!read more

I have been using this service for a number of years now and I highly this branch. It has provided…read morecontinued excellent service. And Ron is terrific. Paul M

Goodman is the BEST! Kenny and Roberta are the nicest and so helpful and just great vibes all the…read moretime for YEARS now. I definitely have found myself driving the extra 10 minutes to go to them when I have other choices closer but are not as friendly and do not offer the amount of services. I can get it all done with them. One stop shop.