Given strong reccommendations Sugar Grits was disappointing and the breakfast for 2 at nearly $60 was too much for somewhat ordinary food. Yes, the cheese grits and the standard eggs are fine but the highly-anticipated chicken and waffles a letdown. The chicken was not pan-fried that I could tell and more like a possibly frozen chicken cutlet. The waffles were hard and ordinary. For our last meal in Memphis it was a sad ending. read more

If I could give less than 1 star...I would. We flew to Memphis from Chicago this morning and while we were waiting to check into our hotel, we decided to grab breakfast here. My first clue should have been the almost empty dining room...but I wanted to think positive. The food was lackluster, the service was slow and unenthusiastic AND TO TOP IT OFF...I now have severe diarrhea. Save yourself and go somewhere else. read more

Waited an hour for cold coffee and biscuits that tasted like rancid butter. Our waiter sat us and came back 20 minutes and said he would be back. 30 minutes later the coffee and biscuits arrived. Cold coffee and awful biscuits! The restaurant is dirty as well. Do not come here! read more

Service is usually bad bc they add an AUTOMATIC 20% TIP! I do like some of the food, but get it to go. read more

Wait staff and hostess were very friendly 5/5 We had a party of 6 made reservations online. 2 sun rise platter don't waste you money here Waffle House is better 1 shrimp and grits bland but ok 1 cowboy cinnamon roll very good 1 chicken fried steak plate : worst plate by far. Cold whit gravy old eggs and they were frozen steak fingers like we had in elementary school. Absolute scam 1 Bonfire bird bowl was good. Chicken cooked well, grits bland no essence of Parmesan, greens ok but not heated thoroughly. Overpriced cafeteria food. We left the restaurant at 11:40 after being seated at 10. read more

Unfortunately we had a very bad experience for lunch today with the serving staff. We stood up front in plain view for 5-10 min and were ignored by staff. No one acknowledged us so finally we grabbed menus and sat down. Then a rude waitress said "Hey, someone is supposed to seat you" and then promptly turned her back on us without offering to help. We sat there for a while and no one looked at us or greeted us. We finally gave up and left. Went to Kooky Canuck where we had great service! read more

took way too long to get coffee. Then they were out of biscuits. Now mind you that's not a deal breaker but at 9am for a cheffy place like this you'd think they would care enough to have their breakfast staple menu item ready to go. I got the vibe it's mismanaged. Paid for my coffee (which included the tip already on the bill) and left. read more

Had the western eggs and my spouse had sweet Shirley grits. Where do I began, the grits had absolutely no flavor, my blueberry biscuit was hard & when I say hard rock hard. Both meals where in need of seasoning. I did read reviews before hand and thought many were being extra critical, but to the contrary. Our waitress Kayla on the other hand was a gem. read more

Wanted to try out a new restaurant for lunch. Will not be back. Service was poor with new server who apparently lacked both training and interest in the job. Grilled chicken was actually fried with no offer to fix the meal. Grits lacked salt. Almost no ice in the iced tea. The same oil used to fry fish appeared to be used to fry the potatoes. The one bright spot was the well-seasoned wilted spinach. read more

Went there had a 30 minute wait no problem. But then waited another 20 minutes after being seated for someone to greet us. Luckily, the host was decent enough to get our drinks and food orders, because the servers acted as if we were invisible the entire time we waited. Then waited another 40 minutes for our cold food to arrive. We were in Memphis visiting from Atlanta, and trust me we will never return here. Don't waste your time. read more

After being referred to this restaurant we were sorely disappointed. Got two different grit bowls, one was pretty good the other one was terrible. We ordered two bloody Mary's took a sip out of them and didn't like them at all. We tried to send them back and get mimosas instead and were told we could not void alcohol on the ticket. Unreal. We were told this because the owner is very cheap and has cameras in the restaurant and watches every penny spent even at the expense of customer service. It also took way too long to get breakfast and just our drinks. read more

The food was absolutely excellent. Shrimp and grits was amazing so was their country fried steak but the real star was the biscuit platter. The biscuits were possibly the best thing I ate on my trip. If you get it I strongly recommend you ask for their apple butter. It isn't anywhere on the menu but was the main reason our biscuit platter was what it was. Easy 10/10 would eat again. read more

Let's first start with the lady at the hostess stand asked did we have a reservation.. of course we did not! WTF lady the darn restaurant was literally empty. Strike one..... So we order our food and when it finally arrived it was not the best.... But the topper was we did not even have silverware to eat with. Then she walked away and I had to track her down.... We didn't get any jelly for the hard a** biscuits. To add insult my husband was missing food and when we asked her said had the audacity to have an attitude REALLY....the final straw was the already included gratuity... So I guess when that happens you get half a** service. WE WILL NEVEE RETURN read more

first visit to sugar grits. The wait was over an hour, once sat and looking over the menu I noticed the 20% added gratuity on all parties. No problem I normally tip more than that. Here's problem one, our server was Rude, Arrogant, Non attentive and phoned her job in. Problem two, the food was nothing to write home about. For a place that features grits I would think that the grits would be top notch. Not a no, but HELL NO...watered down runny grits with no flavor with overcooked shrimp and sauce to top it. Fried Pickles...overcooked, Fried egg....overcooked.....Blueberry biscuit on the biscuit board....harder than a Rock, But the presentation was nice and the regular biscuit was very good. Overall we would have done better at a chain store. To quote the raven...Nevermore read more

I have nothing bad to say about this place. First of all I had never even heard of this place, but I was pleasantly delighted. My three old college friends and I pulled up to it on a cold snowy Saturday to catch up on our lives, respectively. When we were greeted by the host, she was very pleasant. Nothing but smiles. Then our server Moesha was phenomenal! One of the top 10 servers of all time. She even played along every time we would sing that song from the popular show her mother named her after. She was such a great sport and kind soul. If there are awards for server of the year please give it to this young lady. She's trying to truly make something out of her self. Tip her well please. I highly recommend this place. I love brunch anyway but they made it just that much better. Amen! read more

Honestly not my style, I wanted to like it but the menu was kind of all over the place, I had to ask for a lot of modifications to my order and the chicken biscuit was raw in the middle the first time it came out. The food wasn't bad but it wasn't my favorite either. Also I was told by my party that the mimosas were hard to stomach (champagne wasn't good). We had a really nice waiter though. read more

Everything on the menu sounded good. It was hard to choose what I wanted to eat. The service was ok but I think it was because it was a Sunday and patty sizes were big. I would try during the week or earlier on the weekend. The ambiance is great for a family breakfast, birthday celebration, or even just two sisters enjoying breakfast. I will definitely be back. read more

I ordered the fried chicken biscuit with cheese. It was inedible. The cheese still had the WRAPPER on it and was melted onto the chicken. What chicken I did taste was dried out. Never again, too many other good places in Memphis to choose from read more

Came to visit Memphis and was starving right off the plane, this place as right around the corner from our hotel so we decided to try it. First the vibe was really off and weird, all young white girls working as front of staff and there was all black staff in the kitchen, so basically feels like it's white owned but they hired black people to make their food good‍? Who knows but it did not have that Memphis soul vibe at all. Now, with that being said the kitchen staff did not impress. I got the cheddar shrimp and grits and my mom got an omelet and neither of us were satisfied. The shrimp itself was good but the the grits were lacking in flavor. The biscuits were hard and dry and no hot and fresh, could've been a cpl days old, again, who knows. And to top it off gratuity is automatically added to your check and our waitress sure acted like it since she gave us terrible service. The only good thing was my mimosa but I did have to ask for it multiple times before I actually got it‍. Could be a great place they just need to take some time to figure themselves out because whew chile! read more

Terrible. We ordered a variety of things to sample. Biscuits dry and crispy. Not fluffy and soft. Pillsbury frozen taste much better. Pancakes dry and flat. No flavor. Could have made better at home. Gravy taste like straight flour and water Grits.... let's just say NO jelly watery Hash browns hard and crispy. Overcooked Meatloaf was alright Service SLOW and gratuity automatic so must pay tip regardless of quality. .. read more

racist!!! trash!!! we (just 4 of us) got settled in our seats, ordered our food and got nothing!!!!!! 3 couples (white) came in after us to even with a homeless man and got service!! waiter was very rude when we asked how much longer! she stated "let me go check on you people order" and my aunt asked "hey, where is our food?" she said "in the kitchen" never again! read more

Long wait for a mediocre breakfast. Just two blocks from Beale Street, so parking across the street is $8 bucks. After the wait to get a table, another 30 minutes to get two-egg breakfast? Servers were way more attentive to large parties than parties of 2-4. Biscuits are decent, but GRITS -- the restaurant is named after them! -- were awful. Cheese grits were a salt bomb and regular grits were runny bordering on snotty. :( read more

Don't go to this restaurant food was subpar ... not good at all biscuits crumbled in my hand ... the staff was nice .... Choose another place to eat read more

I have a project in the area and had heard good things about the Shrimp and Grits. I stopped in on lunch was seated promptly and my order was taken. I had the Charleston Cheddar Grits. Easily top three shrimp and grits in Memphis. Service was attentive and even the manager stopped by to check in on us. I will definitely be back. read more

What a great breakfast! Had a farmers omelet; it was delicious. Had my first grits! The service was fantastic and great hospitality with a dose of humor too! read more

You have many choices for food in this area, choose somewhere else. Summary; Took over an hour to get eggs and pancakes. They charged us twice for the meal. Manager and Waitress were extremely dismissive and rude. After an hour they still got the order wrong. Did not include napkins or silverware on a take-out order. I hope the owners read this review. We ordered takeout through grubhub on a Tuesday morning; eggs and bacon, pancakes, french toast and a biscuit. Estimate said it would be ready in 12-32 minutes, so we split the difference and went in about 20 minutes later. We walk in to a nearly empty place and stood at the host desk for about 5 minutes before anyone greeted us. The manager and waitress walked by each about 2 times without acknowledging us. Finally the bartender came up from the back and checked on us, told us the order would be up soon. We sat at the waiting area. 20 minutes later he comes back to apologize for the wait and the food would be up soon. 10 minutes after that the waitress comes up and hands me a ticket, says "here's your ticket" and walks off without even looking at me. Still sitting there another 10 minutes and the waitress stomps up to me "YOU GONNA PAY ME NOW?" she spits out through her clenched teeth. I already paid through the app I tell her but whatever, I give her my card. She comes back, without a word hands me the receipt, and gives the fakest most condescending "have a nice day" I've ever heard. Bartender brings the food comes out 5 minutes later, apologizes profusely and I'm off. Get back to my hotel room to find that not only did I in fact actually pay twice, not only did they "forget" to include my biscuit, but they also "forget" to include any silverware or napkins. Wow, just wow. I go back to the restaurant to get my refund, bartender apologizes profusely again, manager takes my receipt and refunds the money, shoves the ticket back in my face and goes "HERE". That's it, didn't even look at me. Other than that, the food we did get was good, although the attitude from the waitress and manager did ruin my day for a couple hours. Please note, we weren't rude at all. We didn't say a word or complain or even roll our eyes at all about the wait or rudeness. We just sat there quietly and stared out the window. The only thing I can think of is that we walked in wearing masks, and no-one in the place was wearing masks, so maybe that's why. For the owners. The bartender was a nice young dirty blondish fellow. The waitress was a short blonde with stubby arms and bad skin, and the manager was a meathead looking guy who looked more like a bouncer than a manager. I'd recommend additional training for those two, or perhaps a reallocation of hours. For everyone else, just go somewhere else. read more

Great food and great service from Jessica!! Would definitely recommend coming here for breakfast!!

The food was great! I had the shrimp and grits. We went on a Sunday and it looked to be their busiest. That was one of the downfalls because the service was a little slow. My friend ordered Sweet tea. When they came back with a refill it was not sweet tea. We asked the server about it and she said they ran out. That would have been good to know. Besides those little things the food was definitely delicious!! read more

Dont order the chicken noodle soup! the soup taste like salty gumbo, it was gross.. the shells were not cooked properly... AND I HAD TO WAIT OVER 30 MINUTES FOR SOUP!!! read more

Where do I begin??????..... 1. Cold food 2. Chicken thighs served which were fried in old Cooking oil. 3. Missing sides......never acknowledged that they were not brought to the table. Horrible tasting and subpar food. I will never go back. In order to post this review, I gave one star. Otherwise., I would've given 1/2 star for location. read more

The food was good. But there was a 20 minute wait. Then we waited another 20 minute to be waited. The food came alit all incomplete. No utensils, we felt bad for the waiter. There was 2 waiters taking care of all the areas. No bus boys, no host. I know we are in covid times but, there has to be another way. Won't be back. read more

Both the service and food at this place were bad. I was served the hardest, most flavorless waffle I have ever had! My daughter sent hers back because it was burnt. The server seemed lazy and unpleasant. He told us he didn't even know what a grit was until he came to Memphis, he even had the audacity to tip himself 18%. I wouldn't recommend this place! read more

This is my second time at this restaurant. The first time was pretty good but today was terrible. Was a 30 minute wait to be seated and then at least another 30 minutes before the food arrived. The coffee was incredibly weak the chicken noodle soup was devoid of noodles and the tomato bisque soup tasted like tomato sauce. We were provided plastic silverware like the type you get in a cafeteria and the only napkins we got were the small square drink napkins. The chicken biscuit was good but did not come with any jams or jellies. Won't be visiting again. They also automatically add a 20% gratuity read more

Served Banquet fried steak gravy taste like hot flour didn't even serve real eggs. Waitress was just as worse as the food. Biscuits and grits were just okay. read more

The food does not match the pictures. I ordered the Charleston grits think I would receive what I saw in the pics on yelp. Instead I received a messy plate of grits with a white wine sauce that included no sausage or chicken. Definitely disappointed. read more

visited last year and they said it would be a 45 min wait to get food, and it took 2 hours. poor service, and had automatic gratuity added to receipt. read more

This place is amazing. The appetizers, biscuits board and grits were wonderful. The sauce served with the fritters was sweet and spicy and really added to the depth of flavor. I highly recommend them. read more

I ordered the fluffy omelette. With sausage n cheddar cheese. Was flat. No fluff anywhere. Tasted salty. The biscuit was so so. Peach preserve so-so. All in all. Kinda edible. Was priced fair. I give this place a C- read more

We waited over an hour for two egg biscuits and a bowl of yogurt. No apology for the excessive wait. The food was just okay. Gratuity was included on the printed check. Don't waste your appetite or money on this lousy breakfast place. read more

First, I walk in an am told the wait will be 30 minutes. So I decide to do takeout. I've been told the food is good so I want to try it out. The white couple behind me is told the wait will be 15 minutes. I've been sitting here about 20 minutes. The white couple that came in behind me has been seated, and I am still waiting for my food! It was an uncomplicated order- a biscuit with ham, and cheese grits. The food was just ok. The ham was too salty, the grits were bland. I would not recommend this place- read more