Had a wonderful dinner at Sullivan's last night! Server Adison was attentive and exceptional. Dinner was delicious. We will be back again.

We love amy she makes feel very welcomed and cared for!! She makes us come back every time with pure joy something I dont get very often from other restaurants read more

Food was fantastic! Desert - go for the carrot cake Plus, Addison was AMAZING! He was honest about menu recommendations and knew what to order. My friend also wanted a special sauce for her oysters and he personally went to the back and whipped it up for her when the cooks didn't know how to make it. We had a large group and everything came out perfect! read more

I decided to use a gift card and take my son out to eat. We were greeted at the desk by 1 host and 1 hostess. As I was saying that we had a reservation, the host immediately said, "we don't allow hats in the dining room". Ummm ... my son was wearing a head wrap, which I explained to the host is not a hat. His response was, "we don't differentiate." The hostess began to explain that if we went on their website, we would see the dress code. This was not a good impression off the top. (By the way, during our meal, I noticed that a man in shorts and flip flops was welcomed into the dining room, which is also against their "dress code".) I opted to sit in the bar area, which was not busy at all. It took a while for the server to approach us and take our drink order. The mojito that my son ordered was awful, but he decided to deal with it. The server FINALLY took our dinner order. The salads were fine. Once our main course arrived, my shrimp and lobster "filling" were so tough that I couldn't cut through them. My son got ONE crab cake which was sub par to him. Who serves ONE crab cake as a full entree?? I had to wave down the server to correct my meal. She was not attentive. My entree was corrected and it was fine. It could have been better if served correctly the first time. With this being a Monday night, I was not impressed by the service or the food. Thankfully, we had a gift card, because this restaurant was NOT worth the money, especially with the amount that patrons are expected to pay. We will not be returning. read more

I'd like to piggyback off of my sister Yvette Mejia's review on Google reviews. My sister, nephew, and I visited this location on 3-8-26. We were so excited , I hadn't been to a Sullivan's in years. We were promptly greeted, which was a nice start. Our server was fairly young and didn't write down our order, which I assume was his way of trying to memorize it. I had ordered the lunch portion of the salmon as well as mashed potatoes as my side, and started off with the Caesar salad, which was good. When my entrée came out, I was brought the wrong side, not the mashed potatoes I ordered. The server offered to take it back to the kitchen to make it right, but we all know the old saying: never send something back to the kitchen under any circumstance. When he brought out the replacement mashed potatoes, they were cold. At that point I didn't even want to say anything because everything was just falling apart. To make matters worse, my sister mentioned her lobster bisque was cold, and my nephew said the same about his mashed potatoes with his steak. This place had two tables filled with patrons, IT WAS DEAD!. The kitchen staff apparently didn't have enough time to check the temperature of the food, but they had plenty of time to be on their cell phones and watching TikTok videos. With only three tables in our section, there's really no excuse for that level of inattention. I decided it was best to speak to a manager. It took her roughly 10 to 15 minutes to come to us , again, three tables, so I know she wasn't busy. She just didn't want to deal with it. I explained the situation: the server not writing down the order, the wrong side dish, and the cold replacement. To his credit, I did make a point of telling her that he tried to make it right -- but the replacement came out cold and bland regardless. She stood there listening and it was almost like I was speaking to a wall. She never offered to bring out a properly heated side, never offered any solution -- she was just going through the motions. That was really surprising, considering this is not a Sizzler steakhouse we're talking about. At that point my sister and I were just ready to leave. We still gave our server 20% gratuity because, honestly, it wasn't his fault. The fault lies with management and a kitchen that should have been checking the temperature of every plate before it left. This was a very disappointing visit, especially given that we splurged on dessert and drinks and walked away feeling like none of it was worth it. I hope management learns from this, because the valley is a very small community and people do talk. This is my experience tied in with my sister's, and it may not be anyone else's , but it was ours. We won't be coming back anytime soon. read more

Sullivan's Steakhouse - Waiting on our food at Sullivan's steakhouse - Steakhouses Near Me - Palm Desert, California

Returned for Happy Hour/Restaurant Week. I ordered off the lunch menu and had the 8 oz Prime Delmonico Steak, Brussels Sprouts, and Old Fashion. The bread, butter, steak, and Crab & Goat Cheese salads were delicious. The Brussels Sprouts were decent, but the bacon was way overcooked and killed the decadence I appreciate from the greaz. David was our attentive waiter and did a phenomenal job ensuring we had everything necessary to enjoy the meal. read more

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We came for my 40th birthday and 13 people! The staff was great especially our server, Addison. He was attentive and knowledgeable and efficient! Would default come back. The food was also delicious, try the Crab Cake! Ambiance was lovely, classic steakhouse atmosphere. read more

Sullivan's Steakhouse - Birthday treat! - Steakhouses Near Me - Palm Desert, California

We were searching for a place to celebrate a Christmas lunch. With so many places either closed or offering only a prix fixe menu, we were happy to find SS open and available. However, we could only make to separate reservations online for our large party. Fortunately, Ryan was kind enough to secure a table/location for all of us to dine together. Little did we know that he would be our server as well. Everything and everyone was knowledgeable, prompt, attentive, delicious, prepared as ordered, etc. My only recommendation would be to have a thicker graham cracker base for their key lime pie! read more

Sullivan's Steakhouse - CAJUN RIBEYE - Steakhouses Near Me - Palm Desert, California

Thank you Jackie for your great service! Food is always amazing, best steaks in town. read more

Went in for dinner with my husband and it was my first time here! Food was great, service was amazing we LOVED Jackie, she's a sweetheart and I appreciated that she made sure we were happy with our meals & service. Steak was perfectly cooked to my liking. Will be back very soon! 10/10 recommend read more

Frequent flyers at Sullivan's and Amy is the best. She treats us like family. She and Carolyn are the best...attentive, helpful, and always make us feel welcomed! When we can't decide where to go, we always end up back here. The best place in the desert! read more

Interesting experience, service was good! Food was good, however we were approached by a host about wearing a ball cap and asked to remove it. Ok, fair enough, however the men behind us had on caps, then after speaking to the manager,( she was very apologetic about the situation, 2 guys were seated behind us wearing t-shirts and one with a labeled ball cap. Quite disrespectful and discouraging being that I was so excited to go to a Sullivan's, it had been a few years. Won't go back! read more

Sullivan's Steakhouse - Hats that were allowed for others to dine however not at our table of 2. - Steakhouses Near Me - Palm Desert, California

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Sullivan's Steakhouse has usually been a place for special celebrations. This Valentine's Day, however, was a disaster!! Starter: $35 deviled eggs with caviar. 6 of the smallest chicken egg halves I have ever seen, barely larger than quail eggs. Absolutely no flavor, except for the thin olive slice. The caviar was flavorless. Salt, pepper, or even paprika would've helped tremendously. Don't waste your $. Salad: the spinach salad was small and came without the hard boiled egg. The bacon vinaigrette was tasteless. The spinach wasn't trimmed, which I know a lot of places don't do, but I prefer. Main (his): blackened salmon $42 arrived without being blackened. They fixed it immediately but checked the ticket to find that it actually DID say blackened, so no one had checked. Tasted fresh frozen (mealy), not fresh. Main (hers): lobster thermidor $69. First bite was delicious, second bite contained ice crystals. Asked the waiter to feel it and he was shocked that it was ice cold. Offered to have it remade, but we gave up and said no. Then he told us that about 10 other guests had complained about the temperature. Side: crab fried rice $22 was tasty but hard, as if old. Positive: the bread and butter were delicious. read more

We came here for dinner on Valentine's Day and were very disappointed. The hostess was not welcoming whatsoever and set a poor tone from the moment we walked in. In contrast, the gentleman assisting with seating guests was friendly, professional, and genuinely inviting -- he should be the first person guests see when entering the restaurant. Our server was good and attentive. Unfortunately, the food fell short. We ordered the Parmesan fries, which arrived without any Parmesan. After politely mentioning it to our server, we were brought a side of Parmesan and had to finish the dish ourselves. The wedge salad was also disappointing -- more like a chopped salad and extremely lightly dressed, lacking flavor and presentation. At least the main courses were decent, but they weren't enough to justify the overall experience. For the price we paid, I would not recommend this restaurant, nor would I return. It's sad to see what was once a go-to spot decline to this level. read more

Sullivan's Steakhouse - " ICEBERG LETTUCE WEDGE " Isn't this false advertisement? - Steakhouses Near Me - Palm Desert, California

My buddy and I decided to stop here after a day of golfing. We ordered the aged ribeye, porterhouse, mushrooms, lobster mash potatoes, and a few drinks. The sides and most of the meal was top notch. My gripe was the steak quality. I eat enough steak at home that I can absolutely tell the difference between and prime cut and choice. Both of our steaks tasted like choice and just didn't have that tenderness that comes with a prime steak. I liked the meal, but not sure I would rush back without trying other places in the area first to compare. Oh! almost forgot! Raul our server was awesome all night. Kudos to him read more

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I absolutely love Sullivan's and always enjoy coming in. Brandon is an excellent server who consistently provides outstanding service and makes every visit enjoyable. Amy is also wonderful -- she's very charismatic, welcoming, and creates such a great first impression when you walk in. The food is amazing, the atmosphere and energy are always great, and the service is consistently top-notch. If you visit, I highly recommend asking for either Amy or Brandon! read more

Addison was amazing! We had a large group of thirteen and he made the experience wonderful. Super knowledgeable about the menu, friendly and very attentive. read more

We went on New Years Eve and had a reservation at 5. The restaurant was already busy which was good to see. We ordered the shrimp cocktail as an appetizer and then as a main course, I got the Filet Mignon on the bone with an added lobster tail. Out of all of the steaks we got, mine was the only one that was flavorful and well seasoned. Besides this, the shrimp, fresh bread, and desserts were delicious. read more

Sullivan's Steakhouse - Steakhouses Near Me - Palm Desert, California

Jackie was amazing server quick and attentive. Food was delicious I for sure will be coming back and asking for her to be our server again

Absolutely terrible experience. We came in with a newborn and a five-year-old expecting a nice family dinner, and after TWO HOURS we still never received our meals. During that entire time, our waiter only came to the table twice. Our child got an order of fries, and we received drinks, but our salads and steaks never arrived. To make matters worse, after we had already been sitting there for two hours, the manager said they would ONLY comp the bottle of wine -- as if that somehow made up for the fact that we never received our food. Horrible management and horrible service. If customers are sitting in your restaurant for two hours waiting on two salads and two steaks, you should be doing far more than covering a bottle of wine. We finally had to walk out exhausted, frustrated, and with hungry children. Completely unacceptable experience and one of the worst restaurant experiences we've ever had. I have frequent as many restaurants. Do not spend a dime here. Worst restaurant I have ever been to worst customer service I have ever seen. Zero stars. read more

Came to Palm dessert for the weekend with some friends and they highly recommended Sullivan's. I've been craving a good steak dinner so we didn't even question it especially since the restaurant was partaking in restaurant week and I just love a good deal! We ordered: Ribeye steak with garlic mashes potatoes. Potato's were pretty good and fresh. Steak was a bit bland with lots of fatty parts I had to cut out. Wedges salad was ok not bad . It was cold and crispy so that's a plus. Lobster and shrimp bisque was liked by the table . We asked for more of the complimentary bread to dip into it. Broiled salmon came with sautéed spinach. Salmon was a bit dry. The skin was burnt . Hibiscus cosmopolitan was on point. I'd order that again. Service was extremely slow and it wasn't too busy for how slow it was. read more

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Visited f9r Restaurant Week on Sunday. Food was good, however, my steak was overcooked. I ordered a medium rare steak and ended up with a medium well cooked steak. I didn't say anything. Service was also a miss. Just seemed like the wait person was too busy or new. Since I went to a steakhouse that couldn't cook my steak to order I won't return. read more

Went in for dinner and Jackie was such an amazing server. She's very personable and knows the menu and had some great suggestions. She's very personable took care of us from start to finish with such pleasure! What a wonderful experience read more

This is a usual hang out spot for my husband and I. We enjoy the atmosphere and the drinks. Definitely ask for Amy at the bar. She won't disappoint read more

Service was phenomenal! All thanks to our server Jackie! She's great!! Will definitely be coming back :)

We had excellent lunch burgers,calamari so good and Amy our server absolutely the best her laugh the nanny be back next week

Thank you to our wonderful server jackie for the excellent service. Food was tasty as always, love the seabass and Cajun ribeye.

We made reservations for a date night at Sullivan's and were hopeful given the reputation, but unfortunately the experience fell short. We were greeted upon arrival and seated after about a 5-minute wait. It then took roughly 8 minutes before we were offered water, and another 15 minutes before our server, Jose, came to the table. From the start, his demeanor felt disengaged and as if he didn't really want to help us. It seemed we were simply assigned to him because we were seated in his section. Another 10 minutes passed before we were offered drinks. My husband ordered a Coke, and I ordered the blueberry lemon drop. The cocktail was a 5/10--the lemon flavor was overpowering and lacked balance. We ordered calamari as our appetizer, and bread and butter were brought to the table shortly after. The calamari was actually quite good, and honestly, the bread and butter ended up being the best part of the entire meal. For entrées, I ordered a well-done filet with garlic butter shrimp and wild mushrooms. My husband ordered a medium-well ribeye with asparagus, mashed potatoes, and shrimp. Unfortunately, my steak had to be sent back twice. The first time it came out rare. The second time it was closer to medium. When it came back the third time, it was burnt. I understand that I asked for well-done, but a burnt steak should never be the result--especially at a restaurant of this caliber. Properly trained cooks should know the difference. Throughout this process, our server seemed visibly annoyed that I sent the steak back, which made the experience even more uncomfortable. We also asked for salt and pepper, which never arrived. The ambiance was nice, with classic music playing, but unfortunately the service did not match the atmosphere. For a $270 bill, even with a gift card, this was not the date night experience we were expecting. Overall, Sullivan's felt overhyped. Between the slow service, poor attitude, and mishandled food, we won't be returning. read more

Sullivan's Steakhouse - BURNT FILET MIGNON - 8 OZ. - Steakhouses Near Me - Palm Desert, California

We had just come from the Palm Springs Tramway on a snow day and didn't feel like dining there, so we went looking for a steakhouse and found this one, even though it meant driving a bit farther. We arrived around 6 p.m. and the place was completely empty. I'll admit we weren't dressed very formally, but we were told to sit wherever we liked, so we chose a booth. It took quite a while for our server to come over, and we were already pretty hungry by then. When our waitress arrive, I asked about the three options on the menu, and she said she needed to grab a paper to explain them. I told her "never mind" because it sounded like it would mean waiting even longer. I would have expected that staff would have those three items memorized, but it wasn't a big deal since I was only asking out of curiosity and ended up not ordering them. The server gave us some time to decide what we wanted, but again it took a long time before she came back, even though I could see her chatting with coworkers. After about 15 minutes, she finally returned and I ordered a medium-rare New York strip steak and the crab fried rice. Our food took about 20 minutes to arrive, which was understandable. The dishes themselves were very good and I have no complaints about the quality of the food. About 15 minutes after we were served, our server came by to ask if she could clear our plates, but we weren't finished yet, so she left. We then spent more time finishing our meal, and once again it took quite a while for her to return to our table. Overall, the food was excellent, but the service did not meet my expectations. Our server didn't feel very attentive or accommodating, and I couldn't help wondering if it was because we weren't dressed up. Because of the service, I'm taking one star off. read more

Sullivan's Steakhouse - New york steak & crab fried rice - Steakhouses Near Me - Palm Desert, California

i came in last week for a quick bite with some girlfriends and amy helped us out. She went above and beyond to give us an elevated experience. she's awesome ! read more

I gave this place a poor review before but I thought maybe they were having a bad day, so I tried it again. My girlfriend's and I met for lunch. The place was empty. They looked short handed for help. Service was poor and it was odd since we were the only ones in the room. I will not go into the grizzly details of the food, but we all left hungry. They need to change their beef supplier. The highlight.of the food was the French fries, that they do well. The atmosphere is pleasant it is too bad the food and service lacks. Never had a bad meal in LG or at Morton's . read more

I don't usually leave reviews on restaurants, I guess you can say it's really not my thing. But the experience I had recently at this steakhouse needs to be reported. Amy our server who is very very knowledgeable on both cocktail menu as well as the food menu. She walked me and my wife through all the dinner specials as well of giving us really good recommendations. She didn't disappoint on any aspect of her service. Also the ambiance on a Friday night with the live music is amazing. Highly recommended place to go on a weekend. Ask for AMY she's the best read more

Amy made me the best drink i've ever had in my life, legit the best steak i've had!!!

4.5 Stars...First experience and had a very nice time. Sat in the bar area and experienced wonderful service, delicious food, and live music/dancing. Lots of parking in the mall's parking structure, as well as on the surrounding streets. Although we were walk-ins, reservations are recommended. Happy Hour in the bar, Mon. - Thur. from 3-6pm. SERVICE: We didn't have reservations, as we were only looking to hang out at the bar for cocktails and munchies, but it started rough with some major attitude from the hostess towards my wife and 91-year-old mother-in-law. Fortunately, we were able to find our own table in the bar area where Mac"Kenzie" waited on us, and her personality and efficiency were so wonderful, that we soon forgot about the run-in with the hostess. She saved our evening, and we'll certainly look for Kenzie again on our next visit. FOOD & DRINK: Once settled, we ordered a Blueberry Lemon Drop Martini, a Smoked Rosemary & Orange Old Fashioned, and a French 75. Later, we also tried a Banana Old Fashioned, and a Barrel Aged Vieux Carré. I thought the cocktails were well made, quite tasty, and reasonably priced ($15 for all martinis and craft cocktails). For food, we ordered a couple of appetizers to start: the Caviar Deviled Eggs ($35), Oysters Rockefeller 6ea. ($25), and a bowl of the Lobster & Shrimp Bisque ($12). We also tried the Spicy Shrimp Eggrolls ($19), George's Bay Seared Scallops entrée ($46), and the Lobster Au Gratin ($23). Finished off with a Coffee ($4) and a White Chocolate Almond Martini. Everything was prepared perfectly and delicious. One exception, we didn't think that the caviar added anything to the deviled eggs, other than the price. TIP: We purchased $100 worth of Sullivan's gift cards at Costco for $80, saving us some $$ for additional food and drinks. Overall, a great first visit...I'm sure we'll be back for many more. read more

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Had dinner at Sullivan's with the girlies everything was great! Food was good, place was calm & there was live music, Lianna helped us she was amazingg, she recommended drinks read more

Sullivan's has great food. I enjoy the steak salad and their appetizers are delicious too. Our server Lianna was awesome. She was so sweet and she made sure to explain the menu and offer suggestions. Highly recommend for the friendly and efficient service & the delicious food. read more

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Sullivan's Steakhouse delivered such a great dining experience from start to finish. The atmosphere was classy but still felt comfortable and welcoming--perfect for a night out. What really made the night stand out, though, was our server, Lianna. She was genuinely amazing. From the moment we sat down, she was attentive without being overbearing and made us feel taken care of the entire time. Her recommendations were spot on--everything she suggested ended up being some of the best parts of our meal. You can tell she really knows the menu and takes pride in what she does. It's rare to have service that elevates the whole experience, but Lianna absolutely did that. Because of her, we'll definitely be coming back. Highly recommend asking for her if you visit! read more

Amazing food! The Wellington bites are my favorite. Knockout martini is fresh and citrus. Our server Jackie was amazing super friendly!

Had a great experience at Sullivan's. Amy was my server and took great care of me. I had the steakhouse salad and loved it. I'll go back based on Amy's service and the food. read more

Ate appetizers in bar area & look forward to crab cake sliders again. Everything excellent! Service was very nice! read more