stay far away from this dealership. they add a $3,000 protection that you dont need and is illegal. i worked for this company and can honestly say the worst and most corrupt dealership in the country. they will tell you the monthly payment is 600 per month, but it is actually 450 per month. they inflate the monthly payment and then you go into the finance dept and they stuff you with $10,000 of unnecessary coverage. they will throw in vehicle service contracts, tire and wheel coverage, paint protection and not even tell you. they need to be shut down!!!! do not go there!! there are much better dealerships to go to! please stay away! i have 15 years experience in the car business and dont want you to buy a car here! they are corrupt with illegal activity going on everyday!! read more

BE CAFREFUL!!! they lied, and stole $$$ from me by deceiving me telling me I would xxx for my trade in, and Id be financing xxxx amount, then I cancelled the extended warranty for 4 G and was told it would still be on amount finance for up to two months, stealing money in interest for something I cancelled. the manager was going to call me, he never did. I like the car and the young man who helped me pick out the car, but the finance manager Gihad was a liar. read more

Service department is at best sketchy. Gift cards are a bait and switch... read the fine print. Morgan Owned (Toyota, Ford) dealers are all the same... in a word dishonest. read more

I went here with my Wife expecting to purchase a 4Runner my wife really loved. We expected to see Hamza from the previous visit we had but was told he was coming in later in the day which was fine because we wanted to work with Hamza, he was great and helped us with all of our questions. Eventually we were told he wasn't going to make it in that day, which we were very disappointed about. We went to drive this vehicle and get some numbers on it anyways. After being there for over 2 hours we still needed some time to think about it, but the salesman we were with who was Barry was very pushy and did not have a great attitude, which he told my wife that he wasn't "hourly" which was enough for us to leave. Barry really ruined this experience for us and we will not be bringing our business here again. read more

I'm been searching for 3 months where to leave a review. After my purchase they asked me to submit a review. They said they would send me a link. The 3 people I spoke with asked for at start review. I told them I could not give them 5 stars. I guess that is why they never sent me the link. First. My car arrived late one day. They asked me to pick it up that night. I requested the next morning. They have me a sob story and I picked it up that night. The next morning I noticed it had not been cleaned and the dealer installed options had not been installed. I called and she insisted the options were installed. I returned to the dealer and after they inspected it they decided the options had not been installed. Second, the dealer options over lapped the factory options. Sun should me on free oil changes. I later found out that Toyota had given me free oil changes for the same period. Third. The finance guy over charged me $400 for my plates. He should have transferred the plates I had. Lucky the state refunded me money. The finance guy offered me 5 free tanks of had for a 5 star review. I told him I thought that was dishonest. When I took the car in for the 5000 mile oil change they told me again they would send me a link for a review. I told her I would give her 5 stars. Which I would have for the service. I never received a link. I guess I'm banned from reviewing them. read more

Took my RAV4 in for an oil change and a recall. Keith, the Service writer said it would take 2-3 hours. I said ok and he said they were having a breakfast buffet. Three hours later I hadn't heard anything so I went to Keith and said the car hadn't been serviced yet. Needless to say I was very upset. Poor customer service from the service writer to the manager. Got my Key and left. read more

They advertise to get you in there. I checked the BBB and the same thing that happened to my husband, happened to many others. I went to pay off a 2015 Pruis that we put 10k on and have been making payments on. Megan Carr told us after the fact that there was a pre-penalty payoff before 90 days. I noticed the paper work said 29k, so I questioned that. Megan told me my husband financed 12k. I went to pay it off today and the total payoff was almost 20k!!!! Why would he pay 30k for a 2015 used Pruis?!!!!!! I called them, and they said my husband signed the tablet. They did this before. Please check the BBB and you'll see I'm telling you the honest truth. Im going to every platform and getting with other customers this was done to if I can locate them. DO NOT WASTE YOUR TIME. PLEASE DO YOUR RESEARCH ON THIS DEALERSHIP THAT MY SON DID IN FACT WARN US ABOUT read more

Warranty is not really a lifetime warranty! Sold us a car and within weeks it was using oil brought it in and gave us the run around, ending up quoting us an engine and our part was 4,000 never again with them. read more

customer service in parts sucks. Sat at the counter for 30 minutes and no one acknowledged me. after Waiting I tried getting their attention and still nothing. I know they weren't busy because all of the guys were sitting at their desks eating food. Every time one of the parts guys would walk by they would look at me then keep walking, completely ignoring me!!! didn't even get helped, I ended up just leaving. read more

Matt Thornton from Sun Toyota was a great help in helping us find a cargo van for the right price! Would recommend using Matt if you visit Sun Toyota! Not a pushy sales man by any means, just cares about his customers. read more

Sun Toyota - Cargo van - Car Dealers Near Me - Holiday, Florida

Sun Toyota taught me to never buy a car after dark. Brand new Camry...that had scratches on the trunk and tires that didn't match. I didn't notice until the next morning. Sales staff never responded to my texts/emails. read more

I never been so disappointed with Toyota into now, my girlfriend and I closed a deal and trade in our vehicle and after coming to the dealership the next day to sing contract they told us the payoff quote of my trade in was more than the amount they thought. After we took the car home and had everything in our name, policy, registration etc!! So what happened then? They "tried they best" in putting us in a other car, but the price was way up.. mind you before fixing my issue they was trying to sell my girlfriend a car on top of the issue we was having.. that's when we asked for our car back and made NO DEAL WITH THIS PEOPLE AT ALL. Before making a deal make sure you guys check twice before being in a hurry to make a SALE. I rather go to another dealership before coming here again. read more

Oil price changed twice from the times I have brought my vehicle in before. One time it was $45 then last time quoted at $79. Left after that one and got a full synthetic at another dealership for $45. This place is never the same when getting quoted for things. Staff is friendly but they do push for additional services rather than explaining and allowing you to process the information. I was told the first time that my brakes were going to need replacing without showing me the wear on them while another dealership told me the same breaks have about 7k miles left on them and showed me how they look compared to new ones. read more

Sun Toyota - Showroom - Car Dealers Near Me - Holiday, Florida

Very poor service at Sun Toyota dealership in Holiday Florida. I made an appointment for routine service on my vehicle on a Tuesday morning and ended up waiting just under four hours before my car was ready. I arrived at 9:10 and wasn't done until 1pm. I was told when I checked in, it would be roughly 90 minutes to complete the service however it took over twice that long. And I had nothing special done. The service was completely routine. I definitely will not be going back there and would not recommend that place to anyone. Larry Beller read more

I purchased a vehicle over a year ago and was promised 4 free oil changes. I had received my first 2 and went to get the 3rd on July 3rd 2025 and an advisor says no and pretty much says that never happens it's not true and basically calls me a liar so I get the salesman. On the phone and he advises them that was the original deal he gets rude and says none are not doing that so I ask for a manager he refuses to get manager and I told him I no longer was going g to speak to him I would look for manager myself he then stopped and got the manager. I go to managers office and manager tells me that he has heard that his employee has done this a few times and would fix it. I dont know why you would keep an employee that does not know how to treat his customers properly and told him who would go into a dealership and make up 4 oil changes and get the sales person on the phone and still be made a liar? He then says to me that he is Puerto Rican and does not know anyone that is willing to go to jail over an oil change. I laughed because that was a very racial comment. I told him I am puerto Rican as well and wouldn't go to jail over oil change either but will not allow anyone to question my integrity or character by calling me a liar over an oil change told him that's absurd and rude that they would treat anyone in that manner. The manager wound up taking care of the situation because they found out agreement was made at purchase. I wound up staying for oil change and tire rotation 2 hours go by and so I go inquire how much longer and wind up speaking with assistant manager and asked how much longer he advises me that mechanic saw brakes were bad and I should change them. I said ok change the brakes so I go wait some more it turns 7 pm and I waited till 7:10 and see if had a notification from the mechanic sent at 5:15pm and he went over all what he had done said car was completed and oil change was done and goes into all the inspections he had done and says tires are still really good and that the brakes were still in really good condition. So I get confused and go to assistant manager and ask him why he told me brakes were bad but mechanic said they are really good still? He immediately got aggressive come around the desk to try and intimidate me and tells me to sit down i said heck no I again asked why did he lie to me and he tried to intimidate me again. I advised him I am not scared of him at all and that he knows he messed up and now has no answer for his lies and for the additional 1 hour and 45 minutes I was there with my car done not being worked on and he wasted my time. He then sees the manager backs off and acts like nothing and says he has concerns he wants to voice. The manager takes me to his office again and asks me to explain what happened so I go into full detail and showed him what his employee did going around desk to get in my face and he gets angry with me says don't come around his desk. I immediately said hey you just told me to tell you what happened and when I do you want to get aggressive as well. I told him imagine I'm just showing you what he did and you get upset he did that to me very aggressively and I'm not supposed to get upset? I told the manager he is not right at all I advised him this is now 2nd employee today treating customers the wrong way and now he is the 3rd told him I see why employees behave like that they learn it from him asked for his managers number he never gave it to Me he asked what do I want him to do that he is sorry and then asked if I want another 4 oil changes for free? I said I cannot be bought and I will take this higher then him he walked me out and apologized again and said I should have never been treated like that and he is sorry I had a really bad day at his service dept. So beware if your going to Sun Toyota they have a few characters there that think they can lie waste your time steal your money by saying things are bad when they are not and when you tell them they are wrong they try and get in your face to intimidate you. I will not allow it so I will let the world know until they get rid of these kind of people they are a really bad business if I could give negative stars I would. The manager knows who I am so if anyone wants to reach out I am here not going anywhere feel free to contact me but if they dont. I dint anticipate them to it definitely shows this company doesn't care about us just the money we have to offer.​​ read more

Terrible backwards tactics. I am a small business owner and I usually deal with fleet sales or business sales. The fact that I can't even get a quote over the phone without having to drive 2 hours to this dealership tells you that they use outdated and quite frankly pressure tactics that are underhanded to just get a price out. This is for a car that is from the previous model year. I can't even get a proper response or even acknowledgment so I'm not sure if there is some racist undertone or discrimination at play as well. Keep in mind a close friend of mine whose last name happens to be Smith got a quote over the phone and in their email so that's why I'm just putting out the possibility that this could be discrimination and racism. Management, please change your way of thinking and be a little more accommodating as well as courteous. This is why I have always bought at AutoNation, I know they are big bad corporate but I expect better from a Morgan store. EDIT: AFTER I CALLED ON THE PRICE OF THE CAR, THEY THEN PROCEEDED TO RAISE THE PRICE BY TWO OR $3,000. REALLY TERRIBLE BUSINESS PRACTICE AND I WILL NOT BE PURCHASING CARS FROM THIS DEALERSHIP EVER AGAIN. read more

Bought my truck here. The sales guy says "cant do any better than that" after he's lowered the price once. Then after 3 more times lowering it he says it again. Don't believe when they say that's their best and final it isn't. It never is. They also scam you with the sun package which was $3,000 but they lowered the car down $3,000 but all the sudden it's back to market price because of the package they "can't take off" even though they can. It's a dealer they can do whatever they want. Overall I love the truck I got. Just don't care for the scams of packages that include things like nitrogen air and rain-x for your windshield. For $3,000. Work on taking that "standard fee" off its by far the highest I've seen. read more

Paid deposit for a used pre-owned vehicle and a few days later I was going to pay cash and take the car I was surprises it was priced 2k less at guru's website the manager face changed when I asked to honor the averted price and rudely told me he is not changing the price..take it or leave it. Total dishonesty read more

It's been a little over a year since we bought my wife's RAV4 from Sun Toyota. I left them another review regarding the sale process and honestly I beat them up a little. Their recovery from, not a bad sales process, but slightly less than stellar, was awesome. I would not hesitate for a moment to return and buy from them again. Let's not digress though. This time and the last time there, a few months ago, was for routine service of the car. Both times were awesome, 5 star experiences, from the moment the porter/attendant greeted me, till finishing up with signatures after everything had been completed. Mike Rinaldi was my service advisor this visit and the guy is great! These guys are on point! My compliments to the leadership of the dealer for putting it all together and putting the right people in the right positions. Poor service, or a poor sales experience is usually indicative of poor leadership. Anyone considering Sun Toyota for your purchase, if you can find the right car on their lot, you surely won't be disappointed doing business with these fine folks. read more

On May 10th I had an appointment for a 80,000 mile service. Basically and oil change and fluids top off. I was told I should have my brake fluid flushed and I agreed. When I arrived for my 8:30 appointment there were 16 cars in two lines waiting to be checked in. When a service writer came out I asked if this many cars meant a long wait. He assured me it did not, that once written up the bays were on schedule. I agreed to wait. About 20 minutes after arriving I got a call from the sales department asking if I wanted to buy a new car? I said I wasn't interested. About 20 minutes later I got a call from the sales department asking me if I wanted to buy a new car. I said please don't keep calling me. At about 10:30 I asked about my car and was told it would be done soon. At 10:50 I received a text with a video to watch showing what had been done on the inspection of my vehicle and a service writer would be with me shortly to discuss. At 11:45 I went and asked again about my car and I was told that we just needed to go over what they found. I said I am not discussing anything further. I said I want to pay my bill and leave. I was asked how I was going to pay and said credit card. I was then told there would be a 3% extra charge for using a card. I said "Are you kidding me? I have been here 3 1/2 hours for an oil change and now you want 3% on top of my bill?" I was given a $9 coupon to take care of that charge. As other people in the waiting area were going to check out I asked them what time they got there? Some came as late as an hour and a half after me. I have serviced my car at Sun Toyota since I bought it new in 2017. I sent an email to the General Manager about the situation and have not heard anything. I can't imagine why I would ever go back there again. read more

Sun Toyota.... Don't waste your time, don't make the trip. Avoid this place at all costs. The car salesmen here give used car salesmen a bad name. Avoid Dewey Swails. You cannot trust a single word out of his mouth. We arranged a test drive of a Sequoia, CONFIRMED WITH DEWEY prior to driving 45 mins to the dealership. On arrival, and after giving him my drivers license, I was handed off to his brother, Robert. Clearly Dewey simply wanted to use Robert to not make himself look like a liar, which he is. He let Robert tell us that not only did they lie about the vehicle being there, they lied about the simple ability to test drive prior to purchase, and they wasted my time on my day off. If you enjoy being lied to, being treated like you are stupid, and being part of their scummy sales game, this is the dealership for you. It's no surprise that no one wants to buy from this dealership. Sadly, I was foolish enough to trust that Sun Toyota has left these old dirty used car tactics behind. They haven't. I was a cash-in-hand buyer. I will never use Sun or any of its subsidiaries. You have been warned. **UPDATE: 8/31/23 - email sent as requested. Zero response. Don't waste your time. read more

I had a very disappointing experience with this dealership. I purchased a brand new car, and just two weeks later, I was informed that there was an error on their part. I was given the option to return the car or sign paperwork that would increase my monthly payment by over $200 and doubled my interest rate. Unfortunately, I felt as though I was treated unfairly during the process. As a repeat customer, I expected better service, especially considering that my parents had also purchased a car shortly after I did, and a friend was preparing to make a purchase. After witnessing my experience, my friend has decided to explore other options, and my parents mentioned that they would have reconsidered their purchase had they been aware of the situation. it was a very humiliating experience read more

Another outstanding experience buying from sun Toyota! Always an unmatched selection of clean, very well maintained used cars. Our salesman Mark Theodosis was top notch, a perfect gentleman from start to finish. Mark and the whole team made my wife and infant comfortable from start to finish. Ben and his management team worked with us to get into the car and payment we are not only comfortable with but happy with. finance was quick and friendly and knowledgeable and got us in and out in record time. I can't say enough about this dealership, it is always immaculate even before Covid (make sure to stop in see pinky in the cafe, the food is restaurant quality to say the least) . Happy employees giving excellent service from top to bottom, there is truly something special at this store. I highly recommend Sun Toyota for your sales and service needs read more

When a deer ran in front of my 80 year old mother's new Toyota Camry XSE, she thought all was lost. Fortunately for the deer and her car, she was only going a few miles an hour and the deer just "head butted" the front of the vehicle and ran off back into the woods. The folks at Sun Toyota made her vehicle good as new and kept her updated the whole way with the progress on their repairs. She really enjoyed working with their team there and would recommend their services to anyone. Truly top notch!!! Thanks for looking out for my mom, Sun Toyota :-) read more

Bought a brand new 2021 Hybrid RAV4 LXE Premium in December 2021. I got a nail flat at 26,855 miles. You'd think new Michelin tires are covered by warranty or at least dealer service with a new purchase but no. They want $330 for a new tire because the nail damage isn't repairable. I bought 2 new tires at Firestone for my VW Atlas and they came with nail damage warranty. I'm disgusted. I will no longer come to Sun Toyota again. read more

Since we all know actions speak louder than words, this is the second vehicle in a row I bought at Sun Toyota from Patrick Chaban. I've owned more than 60 vehicles in my lifetime at 44 years old and I can say Patrick is one of the most knowledgeable, nicest and thorough salesman I've ever dealt with in previous experiences. Whether you're in the Tampa area or outside, I recommend you give Patrick a shout at Sun Toyota before you close a deal anywhere else. Thank you Patrick Chaban and Sun Toyota in Holiday, FL! SunToyota.com (727) 310-3073 3001 US-19 Holiday, FL 34691 read more

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Traded my car in and purchased a 2022 VW.. with my trade in the cost of the VW should have been around 10,000 give or take. the car listed for 26,745 and lower with their advertised unlock special deal. So somehow the cost went up to 30,000. Needless to say it was a screw job, which I am contacting an attorney. I too old to deal with misrepresentation just so they could get a sale.....don't trust them.if they willl screw a disabled veteran think of what they will do to you. read more

If I could give zero stars I would. Long story short, I spoke to sales man several times about a specific vehicle. Confirmed it was still available the day before my appointment. I was even called a couple hours before my appointment to make sure I was still coming. I drive many hours out of the way to find out it was sold the day before. They don't honor appointments or have the decency to at least call and tell someone they sold the vehicle so they don't waste their entire day travelling. Shop with another Toyota dealership. read more

Mike DeVito is the best!! He went above and beyond to get me into a car. Next time I'm in the market, I'm looking him up. In the meantime, I am telling everyone I know he's the go-to guy! read more

Sun Toyota is slacking the service for my car was a disappointment I brought my car in for an oil change at a 7am appointment and didn't get out there until 10am They had to order a part for my car and said it would be there Friday this was on Tuesday I made an appointment for Friday 8am the advisor who had supposed to order the part but never did .Now I was truly disappointed in them because I had already paid them. I am going to start looking for another service place that excerpts my read more

Went in to put money down on a car that is in high demand and after show us an invoice of $61k came back (3rd different person we talked to) and they had a bottom line $15k higher. $5k in "market adjustment" told my spouse tha people who could afford this car were ok with paying an extra $5k, well not this family. I'll gladly pay invoice and a modest profit for dealer but $5k for random dealer adjustments, don't think so. Will take my bus elsewhere. Suggest you do the same. Classic line from salesman, "we don't play the game here" then proceeded to play the game, went to talk to "manager" on our behal. read more

3.45 hours for an oil change. Staff was great but the wait was ridiculous. Problem may be with the voice activated automatic booking

The dealership tinted the windows on my Camry at the time of purchase. Less than 4 years later and only 8,800 miles, the back window has tons of bubbles in the tint. The service department blew me off. There is no full warranty on their tint service. This is the 4th Camry I have purchased at this dealership. I'd avoid their service department. read more

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After 2 months of trying to get the second key for my car that I purchased from them. They are still stalling and making up lies about trying to get it for me. When I purchased the car they gave me two keys. A week later they called and said they "accidentally" gave me the wrong key and the second belonged to a different car. When I went to exchange the keys all the sudden they don't know where my second key is. The story has now changed multiple times and I now realize these were all lies from the beginning. This place is very dishonest. I will never buy another vehicle from them again. (This was the original Google review on April 19, 2023, I Was asked to remove the review and told they would get this taken care of.). . . . Response from the owner "Karen, we apologize this happened. We appreciate you reaching out and your review has been shared with our management team. Someone will be reaching out to you to discuss this further. You can reach out to our GSM, Clay Mieir, at cmieir@suntoyota.com or call 727-310-3070. Thank you." This response was 2 months ago. (Update as of June 5 2023) Since then we have driven 40 minutes to the dealership 3 times and spoke to management on the phone multiple times and they still have not taken care of the issue. Now they are saying we need to go elsewhere pay for a key and they will reimburse us. After our past interaction I don't trust that we would ever actually be reimbursed. Will never purchase anything from this dealership again. read more

I am very upset about this purchase from this company! I will never recommend them! I felt very pressured and when I explained i couldn't make a payment that high it was pressed to me i could because i didnt have a house payment. feel that I was taken advantage of as a newly widow woman. The price of the rav4 on the internet sales was 21000 but I didn't get charged that. I was charged 25822.00 and when I said something I was showed a paper that had the 21000 price afterwords the 25822.00 was the sale price. Snakes in the grass! This is unacceptable behavior to me. You or that financial person probably could careless but I'm sharing it anyway I have to select a star to post they don't deserve 1 star. Joyce read more

Run ! Don't walk run fast out of there ! They are malicious and take advantage of you ! Tell you there is a warranty give you no paperwork 3 months later engine blows and they say nope ! You gotta leave !!! Trust me stay away from this place read more

They added $8k in extras and fees onto the listed price of the car. They use all the scam tactics. They give used car salesman a bad name.

Went in tonight to try and purchase a vehicle... They were supposed to give me a internet pricing as well as family discount, repeat customer and they offer a first responder discount. Well needless to say they did none of that and when I approached the sales manger he was a jerk with no excuse. He didn't even give us any discounts and went off the sticker price! Also low balled us on the trade in. Ive complained about this car dealership a year ago and nothing has changed since then! read more

Sun Toyota - Here is the proof! - Car Dealers Near Me - Holiday, Florida

Conor and Desmond were excellent salesman and fun to work with for the purchase of a new vehicle! If you head down request to work with those two gentlemen. read more

Dean nations when not selling pot hurries you in and out the door. Went a month and paid car payment plus new insurance stuff to have bank call me and say toyota lied about my income. Dean personally called to say I effed it up. He and toyota are liars and trash. read more