Love the food but the service here sucks, my wife cannot eat the seafood off the belt but loves to…read moreorder the noodles off the menu, but the servers rarely come to you and when it's time to request the bill they don't come to you for like 30 minutes

Service is so slow, only one server. The food is ok and honestly looks good, but half of the stuff…read moreis sold out and is barely being " restocked". Most of the food and popular sushi you would expect at a sushi place like cucumber rolls and California weren't even on the conveyer. The place looks very sad and depressing as well, not a very good experience and would not recommend. I ordered and had to ask when it was coming out then proceeded to see her ask the chef and him JUST then start making.Honestly only good thing is the price and the fact that the server was nice and refunded a dish. Overall so insanely slow, bad conveyer, and low staff. Please improved

Best Sushi in El Paso, Texas. Hazel, our waitress was UHMAZING!! She was very Polite, Respectful,…read moreProfessional and her customer service was top notch. Upon our arrival, we were greeted by the Manager (Anthony Rodriguez). He made us feel welcomed and treated us as if we were his first customers ever. As I observed him, Anthony was on top of everything and made sure all customers were treated with reapect. When I come to visit again (soon!), I will most definitely be coming here again. Let me not forget to mention that Anthony and Hazel constantly checked in to see if we needed any drink refills or if we needed anything else.

Saira was the best waitress! We love coming for the lunch special it's the best portion for the…read morebest price. I get the salmon roll. I never thought El Paso sushi could be so good

Excellent food with very authentic taste. Nice, clean,…read moremodern ambience. Follow the suggestion of the staff, it is definitely worth it!

Food: 7/10 Good food! Nothing to write home about, but…read morefulfilled my desire for sushi. Mains were overall good but we found the experience very devoid of vegetables. They did not provide soy sauce and we had to ask for it. Overall not terrible, but slightly disappointing. Ambiance: 5/10 Booked a reservation for a late-ish Saturday night dinner. Cool place but insanely loud music and had to yell to hear each other across the table. Had a live DJ playing house music in the corner, which if i had known, i would not have booked. They sat us at a hibachi table even though we didn't get hibachi, which is fine, but made it even harder to yell across the large table. Pretty decor though, very modern and unique. Service: 2/10 Bad service this time. Our food took forever to come out (also, the sushi was served last?), inattentive staff, got the check incorrect several times.

Awesome ribs. Sushi was . Kimchi is the best in El Paso. I am never disappointed when I eat here…read more I eat here whenever im in NE El Paso.

We went an hour before closing without knowing but even then the service was amazing! We were…read moregreeted immediately, given a table within seconds of going in. The food was amazing, it came out fast too. It was so fresh and delicious. Definitely a 10/10 spot!

Excellent food, performing service in a charming long-time establishment of El Paso!…read more This restaurant has been established for 40+ years. The owner lady super friendly and a sweetheart. Our party of 4 ordered the Steak n Shrimp dinner, Salmon dinner, Scallop dinner (yuuum) and two sushi rolls. Our teppen-Chef was kind, comical and has 24 yrs experience under bis belt. Shogun has the BEST authentic Chinese food made to order. -S

Rude waitstaff! Threw the menu down in front of us! The chef kept giving our food to a "baby…read more"seated with a very young couple? Chicken, shrimp and the steak was overcooked and dry!! The waitress was speaking mostly Spanish and acted like we were 2nd class citizens!! Hello Eastside we know the language, glad a strangers baby will eat our shrimp dinner!!! Horrible experience!!! Grill and table were dingy and sticky. Never going back to this location!!

We came here after church one night, starving and excited for some ramen. This place did not…read moredisappoint! The ramen was delicious! We got the spicy miso with black garlic, chicken, and an extra chili bomb. The servers were really quick to serve everything out too and were very friendly. We'll definitely be back.

We had high hopes coming into this restaurant. However, the service was horrible. Our server forgot…read moreour Thai tea and still wanted to charge us for it. The food itself was decent. The restaurant was freezing. In addition they forgot to give us our debit card back after paying, we had to go ask for it back and the guy at the register kept arguing with my husband that he had to pay. My husband stated we had already been billed and we had signed the receipt but they never gave us our card back. After much back and forth we finally got our card back. We will not be coming back again.

BEST sushi in El Paso!!! Everytime I go they have the best service and are very friendly! Highly…read morerecommend!!!

thank you for almost killing me, i had spring rolls in my order and im assuming you guys were out,…read moreso it was replaced with fried shrimp dumplings, im allergic to shellfish that why everything on my order had no crab, shrimp, etc., i note would have been a nice heads up, im lucky i opened it before i took a bite

Food ordered: *Spicy salmon roll- you cannot beat a $3 sushi…read moreroll special *Spicy tuna roll-the better tasting out of the $3 deal. *Waygu fried rice- average fried *Kona cheeseburger- nice size burger. Good bang for your buck. *Side house salad- nice portion size with a sweet and tangy vinaigrette dressing. *yellow car cocktail *hat trick margarita

Worst phone service ever, tried to call the restaurant to ask a question about their menu and got…read morerouted through 3 auto robot lines. 3rd routing got me to a reservation line where the actual human agent said that "based on your language no one at the restaurant will want to talk to you." Hope the owners and managers see this, will NEVER go there!!