My wife and I used Sunset International Shipping when we moved from San Francisco to Sydney, Australia. I would give them zero stars if I could. The packers arrived 5 hours late on a Friday evening, which was completely outside of the four hour arrival window that was given to me. It turned out that they had forgotten about our appointment as the crew was really unhappy about having to pack our things when they arrived. They then rushed packing as they wanted to get out of there. They packed heavy items on top of light/delicate items. When I pointed it out they told me that it was "fine" and no damage would occur. We had quite a few boxes and plastic containers in our garage that were were told (during our initial quote appointment) would need to be unpacked, inspected and repacked into new boxes. Instead the packers simply taped the containers and boxes shut without inspecting anything. When I pointed this out and told them that the items in the boxes were not packed securely, I was told that repacking/inspection was not necessary and again told that it would be "fine". Once they were done with packing the packers had the audacity to ask me for a tip, which I gave them because I felt sorry for them having to work late on a Friday night. That turned out to be a mistake because things turned out not to be fine. When our items eventually arrived in Australia, at least 25% of our items were damaged beyond repair. The delicate items had been crushed by the heavy items on top of them. The items in the boxes/containers that were simply taped shut instead of being repacked were rattled to pieces. Many of the items were irreplaceable keepsakes. Two of our boxes were lost completely (also filled with irreplaceable keepsakes). It's been over a year since the boxes were lost and we haven't heard a thing from Sunset International since. At this point it is obvious that we'll never see the boxes again. Having our precious irreplaceable keepsakes (and other items) lost, destroyed and damaged has been an incredibly traumatic experience. We received around $200 as an insurance payout. We had Sunset International's standard insurance, which pays out by the weight of a lost or damaged item. By this logic you'd get paid out more for a brick versus a gold ring. You can opt to buy additional insurance (which we didn't opt to do) that may give you better protection. The lesson here is that Sunset International has no incentive to do a good job in packing, protecting and delivering your items unless you buy additional insurance. My advice is to avoid using them at all costs. read more

My brother recently moved to Canada and we used Sunset International Shipping. Honestly, I was a bit worried using a service that we're not use too. But, they were absolutely amazing and accommodating. They arrived at my brother's complex in the morning and helped us gather all of his belongings. Some of his stuff wasn't packaged completely yet, but they helped us box and wrap up some of the remaining things. How awesome is that?! This crew was definitely unlike the usual shipping companies that we have used before. They were incredibly professional and helpful.  They made my brothers' and my life much easier.  We barely had to do any work. We were mostly afraid of how his items were going to get shipped. He has a lot of fragile items and artwork. His personal belongings and items got shipped to Canada in PERFECT shape. No dents and no bumps.  Overall, a great experience! Would definitely use them again for any future moves. read more

We used Sunset to move belongings from a storage unit in California to Italy. We have never moved internationally before, but Sunset was very reassuring and the process was as stress-free as possible. Vlad in the Sunset office was always available and patient with me as we considered when to make the move. Sunset works with a good team of companies, from the movers who packed and picked up the boxes at the storage unit, to the shipping company who told us what ship the container was on and enabled us to track the ship, to the company in Europe who handled the transfer of the shipment from the port in Rotterdam to our apartment in Italy. They handled clearance of customs in Rotterdam at no extra charge and no extra duties. The movers in Italy brought the stuff into our apartment, so it was literally door-to-door service. There was not significant damage to anything. We did a "groupage" shipment (less than a full container), and from pickup to delivery it took just over 3 months, which was within Sunset's estimate of 2-4 months. We are completely satisfied, and wouldn't hesitate to use Sunset again should the need arise. read more

100 STARS!!! If you're looking to have great shipping service, Sunset International Shipping is the service that will accommodate your needs. I have nothing bad to say about this company. My family member is moving to Europe and needed help finding a service that would help her. We found this company through Yelp and everything ran as smooth as butter. The gave my aunt a decent quote for every item shipped. After agreeing with the contract, everything we needed to be sent out was picked up and delivered on time. Even better, this company took care of customs for us. Sunset International Shipping took care of fragile, generational old items that were passed down to our family members. These items are valuable and my aunt wanted to take them with her to Europe. When received, everything was intact with no damage. My Aunt and I cannot explain how thankful we are for Sunset International Shipping for their service. Highly recommended!!! read more

Best in the business!!! I couldn't thank these guys enough for helping me move! They were very professional about my concerns, move out date, and much more. We decided on a move out date and they were on time!! This was very surprising because usually mover companies are NEVER on time for their move out dates! Everything was packed and ready to go, they understood that I have a few fragile items that need more careful handling. Communication was amazing. They started to load everything into the trucks in record times. Delivery time was quicker than I initially thought and all my belonging came all in one piece, safe and sound! Their services was amazing for being an international shopping company and I definitely recommend this company for anyone traveling from the United States to Europe!! read more

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Im so glad my sister and I came across Sunset International Shipping after doing extensive research on how to move her ENTIRE LIFE overseas. My sister has lived in SF for a majority of her life. She recently accepted a job offer in Germany and we had to figure out how she was going to move her furniture, her clothes, and her car overseas. Sunset International Shipping made everything so easy from the time we requested a quote to the time everything arrived. I appreciate the fact that they give you a flat fee and honor that fee the minute they quote you. We don't have much experience moving let alone moving internationally. But we've read plenty of bad reviews about hidden fees being charged by other companies. That wasn't the case with Sunset International. The staff was friendly, courteous, and professional in what they do. They arrived earlier than expected on moving day. And I can't believe how fast and efficient they were at packing up my sisters stuff. I was impressed at how prepared they were with special bins and packaging material for the fragile items. Then they stayed in constant communication with us via phone and email until everything arrived safely in Germany. Not a single scratch on anything, not a song thing missing. That was our biggest worry. I never knew how easy it was to move overseas until we worked with Sunset International. They are a one stop shop who knows what they're doing. I recommend them to anyone who's moving, whether it be within or outside of the US read more

After searching on Yelp for a moving company I can honestly say this is one of the best ones out there. Me and a friend live in Berkeley, and we're currently studying abroad in France. We were struggling to figure out how to bring all of our belongings abroad. We're college students on a budget, but this place gave us a very competitive price. We have important/very expensive camera equipment as media study majors, and they really protected our belongings. Every item we needed to ship was packaged nicely and there was no damage or scratches upon arrival. We were able to easily get a quote on each item that needed to be picked up and delivered. They did an amazing job of safely handling and delivering our belongings. This company was recommended by my cousin who studied abroad in China and he was right. I know another girl who used some other company and her belongings showed up late, so I was worried about that happening. However, I got all of mine early, and they were all perfectly wrapped. This company made it less stressful to move across the country, it was affordable, and quick. They also didn't try to charge us extra and gave us the exact upfront price. I'll definitely be using Sunset again, when I move back. read more

Sunset was great. We used them to move from San Francisco to Berlin, Germany. Vladimir helped us through the entire process and was very kind and patient. On the moving out day, 4 movers showed up, packed and wrapped everything, and we were done in about 2.5 hours. Our stuff arrived in Europe about 2 months later. We were actually not yet ready to accept delivery at that time and it was easy to put our stuff into storage. Once we notified them that we're ready to accept delivery, everything showed up quickly (took about 2 weeks) and 2 movers moved everything into our upstairs unit. All of our belongings were in great shape (no odor or breakage). I would fully recommend Sunset and especially Vladimir. read more

Where do I begin? Thats what I said to myself when my mother told me she would be retiring and moving to The U.K. Her best friend and husband had moved to Birmingham U.K. 8 years before and convinced her it was the ideal place for her to spend her golden years. Now all I had to do is figure out how to get her packed up and moved to a foreign country.. thank goodness I found this amazing company. They came to my mothers condo and took care of EVERYTHING! Packaged everything carefully and professionally including furniture , paintings, dishes, silver, photos and even some larger furniture pieces she insisted she needed to have . Everything arrived safely and in perfect condition and in the time that was promised. I can't say enough about these guys! They were professional, friendly and all around amazing. I highly recommend them. read more

Wow these guys are pros! I expected it to be very difficult to relocate, however, the team at Sunset International were very helpful and accommodating to my needs. They were professional and made no mistake in communicating with me to assure my needs were fulfilled. As for timing, they were spot on. I didn't have to wait any extra time. The shipping prices were very affordable. I would like to recommend this shipping company to anybody in the San Fransisco area! read more

I move quite a bit... and if you didn't know, moving is actually one of the top 5 maybe even top 3 stressful situations in someones life. Everyone hates moving. Ok, maybe YOU love it (you might just be the weird/odd exception) So when I do move I want to make the experience as painless as possible. Thanks to International Shipping Company they eased that burden of moving once again. Being the last minute, ok UNORGNIZED, person that I am I found myself short on time so opted for the pricier method of shipping by air. Had I not been so unorganized I probably would have opted for the shipping by sea and saved a few. I am not the laziest person so at least I packed my own things. However, ISC does offer a full service option if you want the extra help. I did rent these cool reusable boxes (review coming) from another company which also made everything much easier. When the movers came to load the truck they took their time to make sure everything was secure before moving my self packed boxes. They made sure I was at ease with the move and got my personal belonging packed up in no time. Anyhow, from the time I called until my items were delivered everyone had been a pleasure to deal with. The customer service I received all the way from my initial phone call till delivery was impeccable. If you're looking for some movers in SF or LA don't hesitate. read more

My husband and I recently moved from San Francisco to Berlin, Germany. We used Sunset International Shipping to move our belongings. Frank F. was the moving specialist we worked with and he did an outstanding job holding our hands throughout the entire process. Frank was great to work with, very friendly and responsive. The movers who picked up our items were very efficient and did an awesome job packing our stuff, which included artwork and several fragile items. We got updates from Sunset International Shipping and their partner companies in Europe throughout the trip, starting with an email on the day the vessel left Oakland. Our items got safely delivered to our new place and when I unpacked everything, only one plate was broken, everything else was in perfect condition! They are pretty awesome. read more

The crew that you sent to do our move to Italy was EXTREMELY professional. The worked very efficiently. I will definitely use your service again, I would LOVE to have the same guys!!!! You exceeded our expectations (we move a lot, and have used several companies) read more

5-stars well deserved. I needed to move out as soon as possible due to a new job offer in Australia! The movers were great, very quick and careful with everything. I had no issues working with them, very professional and what I loved most was how affordable everything came out to be read more

Moving by yourself can be a little challenging when living on your own with an infant in an unfamiliar city. That's where Sunset International comes in. They showed up at my apartment (on time too!) and literally packed all my belongings. I went with the full service option which made things easy! Everything was organized and secured, even upon arrival. I couldn't believe it!!! I highly recommend them! read more