I came here today, Monday, May 25. The man was very skimpy on the portions to the point that he was removing stuff but with an attitude. I didn't like his aura and I don't want compensation I just wish he didn't seem rude about it. It was our first time here, at this location. read more

Sweetfin Westlake - Poke Near Me - Thousand Oaks, California

The poke at Sweetfin is simply not good. The fish isn't fresh at all, and their preset selections are not very interesting either. As someone that loves poke, I would not recommend if you're looking for some good poke in the Westlake area. read more

Sweetfin Westlake - Mango Albacore Poke Bowl - Poke Near Me - Thousand Oaks, California

RATING: I generously gave Sweetfin 3 stars because there are healthy options, especially for people who are gluten free or vegan and I like that. The one thing I absolutely love here are the Taro Chips. I could eat 5 bags. The lack of friendly customer service, sanitary issues, incorrect orders, and ingredients that don't taste fresh or ripe, took 2 stars away. FOOD: I have ordered the Veggie Poke BYOB here a few times, however, each time I have received my bowls, they were incorrect or had rock hard mango, overripe avocado, or missing ingredients. The bowls still tasted pretty good and the Taro chips are my favorite. Sadly, they are extremely overpriced for the amount you get. MY LAST VISIT: I received an app credit for a previous experience I had for an incorrect order. I went to use my credit a couple of weeks ago. When I walked in there were two young guys working and two customers. The employees looked at me without saying hello or greeting me. It makes for an awkward experience immediately, because it's such a tiny place, and I'm a fan of friendly customer service. The guy who helped me tended to the dirty register then went directly to make my bowl. As he scooped things, he held his dirty glove under the spoon with drainage holes in it and was literally touching my food. He added half of a half of a tiny avocado to my Large Bowl. When I arrived home I noticed he forgot my white rice. I asked for chili oil on my bowl, but he must have poured about a 1/4 cup in there. END RESULT: I probably won't be coming here again after my experiences. I will however swing by for their Taro Chips on occasion. read more

Sweetfin Westlake - Build Your Own B.Y.O.B. - Vegetable Poke Bowl. Where is the rice I asked for? Unfortunately he put way too much chili oil. - Poke Near Me - Thousand Oaks, California

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The refrigerator has been broken for almost an entire year. So help yourself to a nice warm beverage on a hot day. Isn't it embarrassing to own a franchise location and you don't have the care to service your customers the way they deserve to be treated after spending your money at your establishment? I will be contacting Corporate and letting him know that when we want something to drink, we have to go to another store. read more

Sweetfin Westlake - Broken cooler - Poke Near Me - Thousand Oaks, California

Tried for the first time today and will not return. It wasn't terrible but it certainly wasn't great! The servers weren't friendly and didn't even acknowledge us when we walked in. While the food was fresh but the portions seemed on the light side and the server actually put shrimp in my bowl and then took out one little piece out, which frankly shocked me! For the sides they give you about a teaspoon of each. We've been to Pokitomic and much prefer their customer service and choices over Sweetfin read more

The food was fresh and delicious! Good poke. The server was not very friendly, which is the reason for the 4 instead of 5, unfortunately. I got the half yellowtail, half salmon poke bowl. All of the fish and ingredients tasted super fresh and were very yummy. Their lime ponzu sauce was especially tasty. The kept/seaweed salad topping was also one of my favorites. read more

Sweetfin Westlake - Build your own bowl with yellow tail, salmon, seaweed salad, veggies, and black rice. Delish. - Poke Near Me - Thousand Oaks, California

I hate to do this review because the employee was so nice. The food is not good!! I did a build your own salmon bowl with the bamboo rice, salmon, spicy mayo, ponzu sauce, cucumber, edamame and some other toppings. The bamboo rice was mushy and some hard bites like if the rice was not cooked all the way, and the salmon was OK. The other ingredients tasted a little stale like the edamame was too crunchy. Everything was kind of just flavorless. My husband ordered a chicken bowl and the chicken tasted like it was pre-cooked frozen chicken. He tried eating it, but it was horrible. He asked them for his money back because he does not eat raw fish. they did not know how to do that and the manager was not there. So he gave them a bowl back , and it was put in the trash. They did offer to make him something else, but again there was really nothing else for him to eat there. They said they were both new and their manager was not there so they were not sure how to handle the situation. Again, the service was good, but unfortunately, the food is just not there. Maybe try regular white rice, that bamboo rice was just the wrong texture. read more

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I enjoyed my poke here! They provide a unique twist on poke - it's not like the typical shops. They have examples of bowls to order or you can make your own. I opted to make my own and really enjoyed it. I did half white rice and half black. The white was a mushier consistency and the black was chewy. I thought they complemented each other well. The fish was fresh as were the toppings. My husband was not a fan of this place and preferred the more typical white rice and salad they have at other poke spots. The service was mediocre. L Overall, I liked my bowl and I would go back... my husband not so much. read more

Sweetfin Westlake - Poke Near Me - Thousand Oaks, California

The portion size is generous, the ingredients are clearly high quality, and you truly get your money's worth. The atmosphere is modern, bright, and welcoming, making it a great place to grab a relaxed meal or take something healthy on the go. shoutout to Tyler for being nice and informative about each ingredients. read more

Sweetfin Westlake - Poke Near Me - Thousand Oaks, California

The girl was very skimpy on the portions. She barely gave me any tuna and only gave me two cucumbers. And the fish was not fresh at all it tasted like medicine. read more

I recently tried a poke bowl that completely exceeded my expectations. The base was fresh and vibrant, with perfectly seasoned sushi rice that held its texture without becoming too sticky. The star of the bowl--fresh ahi tuna--was incredibly tender, clean-tasting, and portioned generously. And the guy Tyler who help us is very nice and very welcoming. read more

Sweetfin Westlake - Sriracha tuna poke bowl - Poke Near Me - Thousand Oaks, California

I really didn't want to write this review, but I feel like I have to warn people about what happened to me here. I ordered a bowl and halfway through eating, I found a big screw inside my food (picture attached). This isn't just a small mistake -- it's an extreme health and safety hazard. I am diabetic, and I had already taken my medicine expecting to eat. If I had accidentally swallowed that screw, it could have caused serious damage and landed me in the hospital. When I brought it up, the situation was handled in a very unprofessional way. There was no genuine concern, no real apology, and no sense of accountability from the owner. For something this dangerous, you would expect the highest level of professionalism, but instead, it felt brushed off. This was disturbing, unacceptable, and dangerous. I don't usually write negative reviews, but in this case I feel it's important to let others know. This is not just about bad service -- it's about basic food safety. read more

Sweetfin Westlake - Poke Near Me - Thousand Oaks, California

Angel is CRUSHING IT! Eat here as frequently as possible. Delish and healthy and great service! read more

Sweetfin Westlake - The MAN! - Poke Near Me - Thousand Oaks, California

Very hit or miss. I've been here 3 times and 2/3 the salmon was soooo fishy, like inedible fishy and I'm not picky with my poke either. I always get the salmon yuzu bowl with albacore added so same bowl 3 X but the one time it was not fishy it was freakin delicious soooo if you catch them on a good day I'd 10/10 recommend but boy if it's a bad day .. yikeyz. Also, not nearly enough protein - even when you add extra scoops which is a big bummer. The staff is always nice here and it's in great location in the Westlake promenade, cute little spot. Will be back, but will probably only get albacore since the salmon is too riskay :D read more

Sweetfin Westlake - Yuzu Salmon Poke Bowl with albacore - Poke Near Me - Thousand Oaks, California

I really like Sweetfin poke in Westlake. I've been here twice now and both times were great. I first found this spot when they hosted a yelp event here to allow local yelpers to try their signature bowls. I loved that experience so much I came back this week. Happy to say the delicious poke and friendly service is consistent. Sweetfin is slightly tucked away in this large shopping center but if you head towards the Barnes and Nobles bookstore then you'll find it no problem. There is plenty of parking so getting in and out for a to go bowl of poke is easy. The establishment itself is small inside but perfect for navigating a quick order and taking your poke to go. There are a few tables outside to dine which is nice but both times I took my poke home. Inside the business is very clean and they keep it nice and cool. Refreshing to step inside here on a hot summer day. The menu board is pretty big and clear, easy to follow. As I mentioned earlier the staff are really nice here. Friendly and they listening attentively to your order to help you pack a fresh and perfect poke bowl. They get you in and out quick but don't make you feel rushed. The quality of the fish and ingredients here are premium. I prefer this place for the quality but I guess in theory there are cheaper spots around with slightly bigger portions but for someone like we who is a poke addict, I'm getting more picky and wanting fresher ingredients that this spot always is a win. Also pricing is average, not bad. I usually can walk our spending about $15 for a regular bowl. I'm in love with their signature ahi tuna bowl. It's the freshness of the fish, the crunch from the bean sprouts and seaweed salad that make this a yummy dish. Avocado is served generously in this bowl and the sauce that comes on the signature ahi is so tasty, I always get a bit extra. 5/5 for the poke here and I'm happy to find a place that really showcases its ingredients. Only upgrade I would suggest is more drink options? I came on a Monday for an early dinner. They only had boxed water and two seltzer soda water type cans. Would be nice for a little more variety but not a deal breaker, just an observation. Love me some Sweetfin and can't wait to come back! read more

Sweetfin Westlake - Poke Near Me - Thousand Oaks, California

Our first time there This is an interesting concept but takes a minute to figure out There were 2 servers one didn't speak English (wow) the other had no patience Even though we were the only ones in the place he was not happy answering our questions Also nothing was labeled so you had to ask what everything was Even though the food was a B rating we won't go back because of the service read more

I've been to the Promenade many times but have somehow never made it here. But I was super excited to finally make a trip out and try this delicious poke restaurant. I tried the Truffled Yuzu Albacore bowl. Super excited because it had some of my favorites - truffle, mushrooms, and albacore. I picked the Citrus Kale Salad as the base. Incredible! It was light and refreshing, the fish was super fresh, and the kale salad was the perfect compliment to tie it all together. Can't wait to come back to both have it again and try more of their menu! There's a wonderful outdoor seating area right in front that, with good weather, is perfect for eating. And doggos can be in the outdoor area, so it's great to bring your furry friend. Right now they have some construction going on in front of the restaurant, but they're still open behind it and worth the stop! read more

Sweetfin Westlake - Truffled Yuzu Albacore Poke Bowl - Poke Near Me - Thousand Oaks, California

As much as I'd like to give this place some grace for being new, it's no joke with the longer wait for food. The staff is great, but unfortunately understaffed with the amount of orders they're juggling across food delivery, online orders, and in-person orders. There were only two ladies working front of house and one customer said she'd been waiting for 30mins for an online order she placed. So for a fast casual place, it's definitely not fast unfortunately. And there were only three guests ahead of me and it felt like I was there for probably 20mins. Took a star off for that. The food itself is fresh and very customizable. I enjoyed the savory ponzu sauce for my salmon bowl that I ordered with a citrus kale base. It's meant to be grab and go, as there's no indoor seating. There are quite a few tables outside with umbrellas that are shared among the businesses. No restrooms around nearby as far as I could find, but you could probably visit one of the markets in the plaza. read more

Sweetfin Westlake - Yuzu salmon bowl (with citrus kale) - Poke Near Me - Thousand Oaks, California

Service was great. Fresh options I almost couldn't decide which one I wanted so I built my own. All ingredients looked bomb ! I'll be back. Tyler was running the show and totally helped me out with his favorites . Tasted amazing read more

Sweetfin Westlake - Poke Near Me - Thousand Oaks, California

Great experience had at this restaurant on Monday. Popped in around 1230, and was among three other groups of individuals ordering. The team of two employees worked hard to filled our orders. The takeaway restaurant seemed super clean: no strong fish order. Food was fresh as well! I ordered the spicy poke: with tuna and avocado. The tuna was not fishy! I enjoyed my poke a lot. I just wished there was more. Dish was about 15 dollars. The restaurant is a little tricky to find with construction going on. The restaurant is behind a water fountain under construction. Also next to a store called Brighton. See picture to find location. Plenty of outdoor seating outside to enjoy your poke! Worth a stop! read more

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First time hearing about this place and was pleasantly surprised how variable their menu is on the bowl size, signature and plant based options. Each bowl has a base which I needed the employee to repeat many times, too many choices!! I had half coconut rice and their Asian coleslaw ( don't remember the name). Those two were a great blend with the G bowl ( don't recall name, but see photo). I also got a noodle side dish, very pretty purple noodles. The bowl was filling and I had the noodle dish the following day, which held up well in the fridge. Employees very friendly, and fair priced. Will come back read more

Sweetfin Westlake - Noodle side dish - Poke Near Me - Thousand Oaks, California

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Came back again - back to back days and it did not disappoint! Everyone working here is so nice. I saw someone get the matcha popcorn and wanted to try it too. It wasn't out on the counter so you have to ask for it. I got another spicy tuna poke bowl but this time had the crispy onions on the side. As a bonus, they gave me a spicy cucumber salad they just made that a customer no longer wanted and gave it to me - lucky me! Definitely a new favorite spot. read more

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Sweetfin is located in Westlake, which is about 30 minutes away from where I live, which is in the Ox/Pt. Hueneme area, so if you aren't in the T.O. area it's a trek & the weather is drastically different! It's summer time so it's hot... 20 degrees hotter, so dress light & wear sunscreen. This restaurant is in the Westlake Promenade off of Westlake Blvd. & Thousand Oaks Blvd. When I think of this plaza I think "bougie". Stores/Restaurants like Paul Martin, Sprinkles, Marmalade Cafe & Lululemon are located there. I walked towards the restaurant & there were lovely patio tables & chairs with umbrellas, perfect for outdoor dining. Once inside, I was immediately greeted by Terry, whom I'm assuming is the manager & this young girl working there. According to Terry they just opened the month before. I proceeded to take videos & photos. He knew from that, that I was a Yelper. He explained the process to me, which was easy enough, but I needed time to order because everything looked delicious. You pick your size & bowl first, which determines the flavors you want, then you choose your proteins, your sauce & then your base. They season the proteins, then top it over your base & you can ask for more of whatever toppings you'd like. I chose the Mango, added yellowfin tuna & salmon, rice w/bamboo, kale salad, added extra mango & jicama for crunch. Jicama is something I've been craving this summer & I am so happy to see it on the menu! As soon as they finished making my food, they packed my order with everything needed... napkins & utensils. I thanked them, tipped them & the wished me a great day! So nice! I was eager to get on the road because it was 90° in Westlake and I'm just not used to this kind of living anymore, seeing as I've been spoiled by living a mile from the beach. But I was so hungry that I ended up pulling over to another Plaza that was close to the on ramp for the freeway just so I can get a couple of bites in. Guess what? I ended up eating the whole bowl! It was sooo good. Typically, when I have a poké bowl, the flavors are a bit more intense & on the sweeter side because of my chosen sauces. This was different, but it was so light, refreshing and delicious! I think the closest thing that most people would use to describe this place is a Poké spot, but it actually isn't poke and I'm glad that they don't use that word because I don't think that's what it is even though it's very similar in concept. It is NOT traditional poké. I was recently in Hawaii in May & I had my fair share of poké so I know. This is how it's different... the fish is not seasoned or marinated like poké, until it's chosen for a bowl. They don't have unlimited toppings, or plain rice, but they do have vegan/plant-based options, which I plan on trying the next time I'm here. Prices range from $10.95-14.95. I recommend you getting the bigger bowl, it's twice as much food. At least that's what it looks like to me. There is no indoor seating so it's great for take out or grab outdoor seating. I highly recommend you try Sweetfin! read more

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The food here is so fresh, tasteful, and delightful! I got one bowl for my sister who got the Yuzu Salmon while I got the Truffle Albacore bowl. I've been wanting to try this place and it went pretty well! The food was awesome, service was so helpful by asking if I've been there before. There's also stickers with options on the glass that tell you what you're allowed to put on your bowl (ex. For your base you can choose between 4 options like salads and rice). The space is small so you're only there to order your food and eat it on the patio but I did enjoy the cleanliness of the space and the fact that it's located in a plaza. Thought I was disappointed by how full the bowl was. We both got a large and it wasn't filled to the brim. Don't get me wrong - it was delicious and probably one of the best tasting bowls I've ever had in the Ventura area but paying $15 for a bowl that was 3/4 filled made it feel a bit empty. read more

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My daughter went in to get lunch and asked for a kids sized bowl with her preference of food. Some tell her she can do it some don't! One of the employees today told her she couldn't so she said ok and had to buy the $16+ bowl that was only filled a 3rd of the way. Not my idea of good customer service. Maybe you should offer a smaller adult bowl. Next time I'll take a photo of what was put in the bowl fit the price paid. read more

This place is delicious and tasty. I am glad that I came in and gave it a try. Normally I don't step into poke or sushi places as I don't eat anything raw. But I am glad to give this place a try since they also have proteins that are not raw: poached shrimp, tofu, sweet potato, or eggplant. My daughter is new in eating raw fish. This was her 2nd time trying poke salmon and she loved it. I chose poach shrimp and tofu as the proteins and it was tasty. They had preset menus or build your own bowl. I chose to do the build your own bowl. 1. Choose protein 2. Sauces (recommended up to 3) 3. Sides (up to 6). I chose the mangos, mushrooms, seaweed, edamame, oranges, rapini. 4. Base (up to 3) I chose kelp coleslaw and forbidden rice There are lots of other crunchy toppings that I topped it with. It was delicious and filled the kids and I up. I will definitely come here again as there are options for me even though I don't eat raw fish. read more

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Yum! Such fresh and healthy food. I did get the small which I regret since it was so good I wanted more... highly recommend. Hot tip, sign up for their rewards and you get $5 off your first time! read more

Sweetfin Westlake - Poke Near Me - Thousand Oaks, California

Truly love all the toppings and amazing flavor of All the bowls here. It's just super small portions and I always run out of protein before I finish the bowl. I have like 10 bites of rice left every time I finish the bowl, and it'd be nice to get a little more protein! read more

The food is suuuuuuuuuper good and the guy that works there is nicest guy you'll ever meet

It's good but insanely overpriced. They aren't patient much, and they literally weigh out the smallest portion of fish for each bowl and anything else is a few dollars extra. They don't even take cash either, place is whack. $26 poke bowl read more

The service was very disappointing. The employee took a phone call while helping me and didn't allow me to finish choosing my toppings. The portions of tuna and avocado were very small. I arrived at 10:00 a.m. and waited over 30 minutes, but the store still wasn't open by 10:30, which is the opening time listed online. The window, however, says 11:30, which is confusing and inconsistent. After waiting that long, I still didn't get the food I wanted and felt rushed into accepting poor service and an order I wasn't satisfied with. Overall, a very frustrating experience. I wouldn't recommend it. read more

Came in for a quick lunch since it was my first time. Tyler helped me out and suggested the spicy tuna bowl. It was so fresh. I would definitely order it again. The service was great! I loved the ambiance insides so cute! Will be back again to try the yuzu salmon bowl! read more

The manager here, Andrea, is phenomenal. She is always extremely inviting, accommodating and provides great customer service overall. She makes the best bowls as well so I would suggest trusting her recommendations! The only downside to this place is that there can be a bit of a wait in-person but if you use the app and place your order ahead of time you can walk in and walk out with your food and avoid the line altogether. read more

Mixed reviews regarding having dinner here. The poke flavors seem to be good for the most part . The portion control though is really ridiculous. In some cases it's like you're getting a teaspoon of a specific vegetable topping. I ordered two large bowls and I think 80% of the container was mostly rice Really not worth the value in my opinion for what your spending. Really an insult when you look at how small the actual portions are especially for a large bowl. I ordered edamame beans and I think there was a total of five or so. For half the price I suggest going to the market and making your own poke bowl. read more

Glad to have a Sweetfin in the area, one of my favorite poke bowl places. Service at this location has always been great and I've never had to wait for an order whether I'm picking up online or going into the location Ingredients are always nice and fresh and the bowls are always well prepared and balanced in flavor. I tried the special red chef beard bowl today, they were out of the sauce but subbed for their Yuzu sauce and it was still really yummy . Lately I've been trying different bowls, I like that they have plat-based options as well for when I'm feeling like doing something different than their fish protein options . This location doesn't have much of a seating area inside but a few tables they share outside. The bowls travel well so good for a quick pick up for lunch or taking it on the go. read more

Super excited that this opened in the Westlake Promenade - another go-to lunch option! Fish was super fresh and loved all the topping options. I typically go for Build Your Own Bowl or the poke burrito but next time I'd try the Sweetbox and taro chips. Staff were quick and helpful with recommendations too read more

Sweetfin Westlake - 2 Build Your Own Bowls - Poke Near Me - Thousand Oaks, California

I work in Westlake and have been eagerly waiting for this Sweetfin to open for awhile. Today I decided to give it a try on my lunch break. When I went in it was obvious that they were very busy. It could be that or still getting the hang of things since they just opened. I decided to order one of their recommended bowls to make it simple for them- the Yuzu Salmon bowl. I also picked up a bag of taro chips to have with my bowl. I got the bowl to go. When I opened it, I did notice that they forgot to add avocado to the bowl, which is one of the ingredients in that recommended bowl and part of the reason why I chose it. The fish was very good and the other toppings were fresh. I do think it could use more (maybe double) the sauce as I could not taste the sauce at all. Maybe add a drizzle to the top like other poke places do. Overall, I think all the negatives that I experienced were because they just opened and were busy. I will definitely give them another try sometime. read more

Sweetfin Westlake - Taro chips - Poke Near Me - Thousand Oaks, California

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Was my first time trying sweetfin and I enjoyed it! The store is small but clean. Staff was super helpful in assisting me with my order and making suggestions. Fish was fresh and I liked all the options for toppings. I was a little lost on how to make your own bowl until I saw the small print on the front of the glass. I wish the toppings and sauces were displayed a little easier to read or posted on the large menu above. I like that they have vegetarian options as well. read more

Sweetfin Westlake - Poke Near Me - Thousand Oaks, California

Food is great. Very nice service and overall really quick when getting something fast to eat.

Run to Sweetfin!!! It's absolutely delicious. The reason this will be my new go to for poke, is the fact they have fresh, home chopped up cauliflower rice. If presented a choice of salad or rice in poke, I'll pick rice every time. But if given a cauli rice option, I will happily pick that and my waist will thank me. Besides the cauliflower option, they have the most exciting bar of choices of toppings to add to your bowl. Great sauces, crunchy options, fruit, veggies, seaweed, salad, etc. It was the best, freshest, tastiest, healthiest bowl I've ever had! Welcome to the neighborhood, Sweetfin! read more

Sweetfin Westlake - Taro Chips and my custom bowl. - Poke Near Me - Thousand Oaks, California