Literally the worst experience. I've been here waiting for 25 minutes already and I'm still in line. That's an insane amount of time to wait for a soda. Not worth it! read more

For what it is, it's good. Genius idea of a place. The line was looong but moved quick. Soda with flavor mix ins...easy peesy. My concoction was good. I can imagine on a hot day getting flavored water could be a neat idea. It's next to a Starbucks. I'd do this over SB on a hot day. read more

Swig - Desserts Near Me - Phoenix, Arizona

First time at Swig, tried the polar punch revivers and pretzel bites. Overall the drink was good, but a little too sweet for my liking. Also the price is a bit overpriced IMO. However, the pretzel bites were good with the cream cheese. I do wish they had cheese as a dipping option. read more

Swig - Desserts Near Me - Phoenix, Arizona

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After seeing this Swig location under construction for months, my husband and I were interested to see what all the hype was about. We found the menus at the drive-thru a bit confusing and had to pull up the full menu on my phone. The girl working at the window had a friendly tone but wasn't very helpful. We ultimately decided on two refreshers-- "The Fighter" and "The Strawberry Breeze". We also ordered the chocolate chip cookies and the campfire crispy. I hate to say this, because I don't like wasting food, but everything ended up getting trashed. The drinks were WAY too sweet. I expected sweetness, but these were Shirley Temple with extra sugar level sweet. The coconut in "The Strawberry Breeze" also tasted like the smell of suntan oil. The cookies were probably what you'd expect, but the campfire crispy was stale and not worth the calories. This is probably a place most enjoyed by kids but proceed with caution if sugar is a concern. read more

Swig - Two refreshers, chocolate chip cookies, and a s'mores bar. All underwhelming. - Desserts Near Me - Phoenix, Arizona

So my kids are absolutely obsessed with Swig. The line is super long so expect a long wait time. The staff is friendly and the drinks are creative and affordable. They have a variety of soda's, lemonade and every flavor imaginable to mix in. read more

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I was so excited to try Swig and got a frozen hot chocolate that was not blended at all with so many chunks of ice, couldn't drink at all.

Poor service. Incorrect drinks. Attitude with the window girl. I tried to tell her they were wrong and she said oh well. 2 drinks straight to the garbage. read more

They forgot all of the food items we ordered but the drinks were so fun and fantastic! We will be back for sure. Love the ability to customize and there are so many sugar free options. The best part: they have Fresca!!!! read more

A unique and clever concept; swig delivers sodas, energy drinks, and sparkling water beverages in ways no one else does. While our driving around my husband and I noticed the "swig" sign and decided to give it a try. Unfortunately that time the line was over an hour long and we had an overtired toddler who needed a nap. We were disappointed by the long line and service which is why I docked Swig a star. We drove by a few days later and they had their act together and the line moving so we gave it a try! We ended up ordering the Waikiki soda, The bliss (blended), and the cloud 9 refresher (blended). The Waikiki was too tropical and tasted a bit like sunscreen, but the bliss and the cloud 9 were delicious. We loved the drinks blended which is like a slushy, and they definitely hit the spot on a warm day. The rest of the menu has a vast array of options from small snacks like cookies and pretzel bites to numerous sodas, energy drinks, sparkling waters all with endless variations and even a create your own option. They offer zero calorie and sugar free options as well as full calorie sugar bombs; whatever floats your boat! Swig seems to be wildly popular, they have a long line all the time. Luckily it seems that they have gotten used to their popularity and now understand how to move the line with ease. The swig stand is small and driving through is the way to go. The prices are reasonable but for sodas it does add up quickly. However if you are craving something to quench your thirst or need an energy boost it's worth opening your wallet; I recommend checking Swig out, it's a cool new spot in the neighborhood! read more

Came for their grand opening. They gave out cookies and free drinks. The line was long but it was quick. Got the hula girl, it was good. Reminded me of a mocktail/pina colada/candy. My sister got the shark attack and she liked it. read more

If you're in the area and have time you should stop by. I've never been to a soda place but this is an experience! It's mainly drive through and very disorganized but it works. It's fun and the people working there seem to enjoy the energy the place brings. It remained me of the Dutch Bros. energy. A great place for young people to work. I imagine it's fun for the non coffee lovers and a soda lovers dream come true! Swig allows you to make your own soda, slurpe or flavored sparking water. With the base of your invention being Dr. Pepper, Mtn. Dew, Coke, Diet Coke and you go from there with boundless flavors! It was fun and I'd do it again. read more

closed walk up window and refused service. We walked up and parked a ways away so we walked up to the drive through and they refused service again telling us and a large group of other people to place an online order when the site wasn't working. We offered to call and place an order and they declined. The girls DNGAF read more

It is very chaotic. The walk up window closes at 2pm and there is no signage to inform customers. If you aren't a regular or new to Swig good luck trying to choose a drink because the employees are at your car before you even get to the menu. I recommend downloading the app to familiarize yourself with the offerings before you go, otherwise it's a stressful experience. read more

This place is so cool! Definitely go try some of their tasty drinks. The service is amazing and their friendly service will help you decide on what to get if you're confused. A MUST TRY ARE THE PRETZEL BITES. it's so buttery and soft and have the right amount of salt! Angels themselves put those pretzels in a cup for consumption! read more

We had heard about Swig from TikTok and figured we had to check it out while in AZ to see what all the hype was about. It is drive-thru only, and we pulled up and the line was about 20 cars long on a Sunday afternoon. It was nuts! We waited in it and it went decently fast. The menu items are all over the place but we tried a few things. I got the naughty & nice, which was Dr Pepper with English toffee and half and half. It was truly just decent - I really didn't taste much flavor besides the DP. I think I'll have to go back and try something else. Overall I was a little let down and expected something a little better! read more

The drinks are ok but the system for pick up is pretty bad. Doesn't matter what time you request, you have to stand in the sun for 15-20 minutes to wait for someone to open the window . Feel bad for the staff-they don't seem to have a system for walk ups. read more

Placed mobile order a few minutes ahead and it was ready as we arrived. So very swift service. We ordered Coke Zero with fresh lime and strawberry. Tasted more syrupy than expected unfortunately. Great for gen z market however. read more

Swig - Drink - Desserts Near Me - Phoenix, Arizona

This place has great drinks but they need to figure out a better system. Making customers wait past their pickup time in 110 degree heat while they prioritize the mile long drive through where people are sitting in the ac is ridiculous. If you can't handle both then shut off mobile ordering. Not to mention my order was ready but they would only open the window long enough to talk to one person then close it before seeing if anyone else in the MASS of people could be ready. read more

Looove swig!! I live in SoCal and wish so bad we had one. If you love yummy soda drinks and the best sugar cookies ever, it's worth a stop and even a long line! So glad they have a new location so I don't have to drive so far when i come to Scottsdale. The girls are so kind and friendly and even fixed my mistake on a drink order with no questions asked. I was so impressed!!! Please open one in San Diego!!! read more

Swig - Menu - Desserts Near Me - Phoenix, Arizona

I cannot believe the level of chaos. I ordered a drink and waited in line for over 30 minutes. The staff appeared to stop serving at intervals and then start again. The soda and juice combos are tasty and affordable, however the app to order in advance does not seem to work at this location. I enjoy the drinks, but the operation to get served is chaotic. I will return, but give it a couple of months to work out the kinks. read more

I really love swig but the customer service is always awful and the girls are rude. Today I placed an app order when I arrived the drive thru line was hefty. Since I was in my lunch I parked and went to the walk up window. A girl in a pink hoodie with dark hair opened the window and said "can I help you with something?" I said "I just have a pick up order" and she responded with "k well those will be out in a minute but next time you need to go through the drive thru". She closed the window and walked away, when she came back she handed me sodas that were already sitting in front of the pick up window when she initially opened it. Intresting since the pick up window hours are from 10am-6pm. Why have a pick up window if it's not meant to be utilized. Also someone needs t train these girls in proper customer service. read more

Swig - Walk hours listed on their window! - Desserts Near Me - Phoenix, Arizona

Poor customer service and overpriced drinks (that don't even taste good). They never have food either, which would probably be the only redeeming thing about this place - guess we'll never know. read more

They took forever with my drink and when i asked they said they couldn't do anything about. My 2 drinks took an hour to get. Very disorganized and had drinks just laying there. read more

I've been going to swig in Idaho for a while. First time at this location and sat in the drive thru for almost an hour. Not sure how it can take so long to add syrup to soda. Typically drive thru is super fast at all other locations. read more

This place is so fun! Located near beautiful Paradise Valley off of Shea Blvd. The lines appear long but move quite fast with the employees taking mobile orders car side. The first time I came I got the Big Al. It's a coke drink with coconut cream & lime. Loved it so much that I ordered the supplies to occasionally make from home, though you truly can't beat the real thing. On my 2nd visit I ordered the Shark Attack! This one comes with sprite, lemonade, blue raspberry & an adorable gummy shark that pairs nicely with the other flavors. I also really appreciated that the employee offered a pup cup for our dog & gave us a cup of pebble ice for him. This place is so perfect & refreshing for summer! read more

Swig - Shark Attack - Desserts Near Me - Phoenix, Arizona

Delicious ! Have been looking for a drink place with options outside of coffee and this hit the spot ! Has very good refreshers and Italian cream like sodas ! The strawberry ones have been perfect on these hot summer days ! Not sure why some have some negative thoughts on the wait or the options ... they have a huge menu and the wait was nothing like DB ! read more

Horrible customer service on 3/15. The employees need more training at the shea road location. Disappointing experience. Couldnt assist with a large group order. Total deer in headlights. Should have just said, "we are overwhelmed and can't accommodate you at this time" so that we could have gone on our way, instead of wasting our time. read more

Waited in the walk up line for 10 minutes for the rude girl at the window to tell me they aren't taking any more orders for walk up. The most unfriendly, frustrating staff I've ever experienced. I do not recommend this location. read more

Stopped by earlier today. The menu is huge. Decide what you want before you get in the line. There's no information about getting in two lines and there was only one attendant when we pulled up. Eventually another one came out when the traffic started to block the whole drive. The one who came out seemed pretty unhappy about needing to come out to take orders. Here's the thing. I don't blame her. It is HOT. There is zero shade. There are no umbrellas. There are no trees. There are no fans. There are no misting devices. No cooling vests that I could see. The owner is clearly capable of upgrading enough to take orders from the car line because they have their iPads or whatever but the owner isn't protecting their employees from the heat/sun at all. It's not ok. The drink we got was ok. The employee inside handing out orders was pleasant. The one outside, not so much. We wanted more than one drink but only ordered the one due to this. So, take care of your employees so that they are pleasant so that we can do things like order more drinks please. Actually take care of them because they are humans and shouldn't be standing in the sun like that, it's 100 degrees. read more

Delicious! They opened today and was giving out free drinks. Line was crazy long but went very fast. They are organized and friendly. Can't wait to come back and try more. read more

Swig - Desserts Near Me - Phoenix, Arizona

Despite regular long lines at night, they are crazy fast and so friendly from taking the order to delivering it at the window. And they always get the order right, even when there are modifications to a drink. Love being able to visit my favorite drink spot when visiting Phx for work. read more

Rude beyond rude and extremely slow. Not worth the wait we ordered 4 drinks and all of them were just ice with very little flavor or drink.

While the drive-thru is organized the employees are not very knowledgeable. Reviewed menu hoping to try a boba drink or cocoa, neither of which were available. Employee suggested mango drinks or Dr Pepper when I asked for something similar. Puzzled what everyone sees in overpriced soda? I thought they would at least be able to do a chocolate phos or milk tea since they have boba. read more

When this location first opened I went quite frequently because I enjoyed the sodas. Unfortunately the costumer service wasn't great to begin with and has not improved with time. Twice now when I visited this location with my friend and have asked to do separate transactions because we both have loyalty numbers, they told us they were not going to use separate numbers because it's "easier for them". Confused by this, we asked again if we could use separate numbers and they begrudgingly agreed, not to mention the way their attitude changed after. What's the point of having a loyalty program if you're not going to let costumers use it?? I've worked in costumer service for a business with a loyalty program, to say I was shocked when they denied us the right to use our numbers would be an understatement. This is unacceptable. read more

For opening day with free drinks, everyone was SO quick, helpful and kind. I have worked at Dutch Bros and have seen long lines, but this put them to shame! There were at least 60-70 cars and the staff were in order, extremely kind and I got the right order! It did take 40 minutes to go through the line, but it was opening day - other locations it's never much longer than a couple minutes. I love the Texas Tab - sub diet Dr. Pepper! It's great to have a Swig in the area, hopefully more to come!! read more

The weather was nice so we walked over to try it out on a Sunday. Little did we know, they don't take walk-up orders on Sundays. The girl opened the window to tell us to walk to the drive-thru line to place our order....really? You can't take my order at this window? So we 'got in line' only to be asked if we had a car....if I did, why would I be physically standing in your drive-thru line? This girl told me it was a liability to be standing in this line and I needed to place an online order and pick it up at that window that wouldn't take my order. The only reason I did that was because I had already walked over here from my house and my daughter was wanting to try this place. Everything we ordered was good (pretzel bites, swig sugar cookie, Texas Tab). The girl handing us our order even offered us a 'pup cup' for our dog. Even though I was quite annoyed at the order process, I was happy with our purchase. It would have been nice to have had a table or two to sit outside, but with their strange 'walk-up' order hours, that probably wouldn't make much sense! read more

The drinks are yummy - very sweet unless you get the lime, lemon or grapefruit so order accordingly. The cookies I have tasted are delicious and generously sized! I am giving only 3 starts because the poor workers (mainly kids from when I have gone) they having working here must be dying! I live close to this store so I am constantly driving by and the line is ALWAYS loooooong! NO shade, NO misters, NO cooling vests and never enough staff working for the number of cars! They had TONS of staff opening weekend and have not had enough staff since. I was just there recently and the girl apologized to me and said they could only take 5 cars (or maybe it was 4 cars) at a time and then they had to step inside for 5 minutes. This I TOTALLY AGREE WITH - it is TOO HOT for them to be outside for long; however, why would the owner not just staff TWO workers at a time to take the orders in tandem instead of working one worker to death in this heat?! For what they charge for the drinks and cookies and the number of cars going through - they have got to be making a ton of money, so they need to staff up and spend some money on a canopy and misters and fans or something! This company is from Utah, evidentially they did not take AZ summer heat into consideration when building this store with its lack of accommodations for their staff - shame on the owners. read more

I found out about this place on TikTok and it's an absolute gem! It's easily the best drink and soda spot in the area. I find myself there almost everyday! Service is awesome and the environment is just a drive through. My favorite drink is the mango breeze. Get it with extra mango purée and it's beyond perfect! Don't sleep on the mini chocolate chip cookies too! Those are delicious and addictive. read more

Swig - Mango Breeze - Desserts Near Me - Phoenix, Arizona

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Worst place ever. Went for my kid. And only because of my kid. On the way home from MX. Added an additional two hrs to my long ass trip. Whatever you do don't go there. Soda with cream. Really. Who's stupid idea was this. I had to give it one star. Only if there were zero stars I would. read more

The drinks are amazing! The accuracy in orders fulfilled and the ingredients occasionally are not. I just believe it's helpful to know if a purée is being replaced with a syrup and giving me the opinion to decide if I want that instead of not informing me and making that decision for me. I've also noticed more errors in the accuracy of orders happens in the evenings and on Saturdays. I can only attribute that to staffing. I have reached out in social media to express my concern, but no one responded to me. read more