Went to the grille to have dinner at 8:30. Was met at the reception desk by a man who had just emerged from an office area. I ask to sit at the Bar for dinner and was informed they were closing even though their hours were posted until 9:00 PM. So I went up the street to Meme's Cafe, who's hours are also 9:00 PM and had a fantastic meal. BBQ crêpe that was really unbelievable. I learned that the owner had been trained by some of the best crêpe makers in the world how to make crapes. So don't waste your time with someplace that won't give you the time. read more

I really wanted to give this place a higher review because the food was really good. Problem is that the service was terrible. Our waiter was non existent and we had to ask the busboy for help. Very disappointing ...... read more

After over 50 years of being a cook, how cooks today can't roast a chicken? And why you would put it on your menu. When you have no idea of "mise en place" to do it "ala minute" in a hick town like Springdale, Utah? I'm simply appalled at the level of incompetent of what passes as a cook or chef today. I'm aware this is a tourist town & my only exist because of the national park. But also management of this restaurant allows such incompetent....only one humble cooks opinion! read more

The service and food were fantastic. The host wasn't the most friendly or dynamic individual but the food and our waiter definitely made up for it. The steak was great and the sides were fantastic. read more

Very disappointing. Giving 2 stars instead of one for interior design, which is very cozy and nice. But overall was very disappointed. The food was mediocre and overpriced. We ordered calamari, rib eye steak and fillet mignon with some mushed potatoes as a side. Everything was flat and flavorless. The restaurant positions itself as a prime steakhouse but it's far from that. There are many other good places around in this sweet little town, which we really liked and enjoyed. read more

We had our wedding at Switchback and it was amazing! Kristen was so helpful in suggesting vendors and most of them turned out to be the perfect fit for our special day. I am so happy with the location we chose and it'll be a special place for us to visit for years to come! read more

Went here for dinner during a recent trip to Zion. The staff was friendly and the atmosphere is nice enough but the food was average at best. My lobster was over cooked, mushrooms under seasoned and asparagus improperly trimmed. Also the wine list was just sad. I would skip this restaurant. read more

Food was excellent . Very tasty! ...I believe the staff would be improved with some stronger management presence. You are greeted at the front desk by young women who truly need direction and were a trifle confused. I would skip their cocktails....not what I am used to in the NorthEast. I think they have potential to be superior, but the staff needs some direction which appears to be lacking. read more

Took my parents up to a hike and view that they could handle, and took them out to what I thought would be a great dinner. The dining area is nice, elegant and spacious. View of the outer terrain inspiring for the morrow's hike. Wine list wasn't bad at all (except that they seemed to be out of everything I wanted.) We all shared food just so we could try a little of each. The waitress who attended us was very polite and thorough, without being heavy handed. Of the three dishes selected to eat, my Seafood Linguini was the best. No outrageous or daring flavors, just good pasta with good healthy serving of scallops, shrimp and other seafood. The flat iron stake my father ordered (for the price) was quite small and I hate to say it, bland. He and my mother had worked up a ferocious appetite earlier in the day on a warm up hike, but neither of them really enjoyed it, and I don't blame them. The cut was juicy like meat, but it only served to fill the stomach, and not provide for a great steak experience with flavor of cooked fat nor herbs to process it. My mother's four cheese pizza, on the other hand... now that was appalling. Why? Because earlier we had been served the traditional bread and water while we perused the menu, and the dough of the bread and the pizza were nearly identical. (I've had more variety at school cafeteria's with english muffin pizza and actual pizza sauce). Of the "four cheeses" you could only taste one and enjoy the texture of the other. Again, it served as something to fill the stomach rather than a delight of the tastebuds. Some of the other tables beside us were having varied experiences as well. The seafood was enjoyed, but you didn't have to speak German or Korean that no one was pleased with the steaks. I've enjoyed great breakfasts here before, so Your Experience May Vary, but I genuinely feel bad that I disappointed my parents with this meal. The Switchback Grill CAN do better, and I have tasted it before. read more

The service was friendly and efficient. The waitress, hostess, and manager were kind and courteous. The Reserve red wine was excellent. We ordered the NY Strip steak with sautéed mushrooms and the pecan encrusted Chilean Sea Bass with vegetables and for dessert the biggest banana split we've ever seen. The three stars are because both entrees were BLAND, for the price, $39 per entree, they really need a new chef that understands flavor. read more

A bit disappointing! After all the great reviews we decided to treat our family to a final dinner in Springdale. A number of us ordered the special ribeye (at $39) and while the waiter had us cut into it when it arrived so as to check that it was cooked properly, the steaks tasted a bit dry and were less than flavorful even though they looked OK. On the other hand, those in our party who ordered fish found it to be excellent. Interestingly enough, those entrees cost about $10 less. Another negative (if you could call it that) was that our waiter never was very personable. He was polite, yet very perfunctory - no smiles from him at all. It felt as if he was doing us a big favor to be waiting on us. Also, I was aware from reading the menu that since we had a group of over six people a gratuity of 20% would be added and I have no problem with that. However, I would expect that as a nice touch the waiter would mention that when the bill came. I guess he was just hoping for an extra tip on top of the already included amount. As I said, our experience left something to be desired. read more

Husband loved his salmon. My ribeye was very tough. Quick service, very nice atmosphere. Ordered a Mojito cocktail ! Not sure what it was but definitely not a mojito.It was white in color . From what it tasted like it was just rum, mint and ice no mojito mix ! So I ordered a strawberry daiquiri. Not sweet in the least ! Strawberry daiquiris are sweet . I think he wasn't a bartender at ! The View was incredible and everyone was very nice and that makes it all worth it !!! read more

Excellent food. A quality destination for a steak lover. Definitely order the filet mignon and Porterhouse. Great sides & service from Rosemary. Out of towners from OC who really enjoyed the overall experience. read more

Horrible, horrible, horrible!!! We had to send our daughters steak back. She ordered it medium, it came out more than well done. We sent it back and the next was burnt on the outside but rare and still purple on the inside. When we complained to the manager he was VERY flippant and did nothing to make this experience right. DO NOT EAT HERE!!! The people next to us sent their steaks back as well. I would give this place 0 stars if possible... read more

We didn't even make it to the server. Waited 20 mins for the server Erin. A table that was sat 15 minutes after us got greeted within minutes. Twice. Spoke to the manger and all be said was she lost track of time. I guess my money is not goos bere. Restaurant was had 5 tables. read more

Restaurant doesn't enforce their mask mandate, felt very uncomfortable having to wait near these people. As well had a reservation booked well ahead of time, just to have to wait almost 30 extra minutes for service. Not pleased with this experience. read more

I had the scallop appetizer with stuffed mushrooms. They were amazing! My husband has the pork chops and liked them but they were a bit fatty. Very expensive but to be expected since we were right on the heart of the touristy area. Our server, Lilette was also very nice and provided us with great service. read more

RUN! This is not a wedding venue. This is a restaurant that wants to be a wedding venue. Yes, the views are stunning but it will not be worth the added stress you will have to endure in working with the owner. I was the wedding planner & florist for a wedding on April 8th, 2017. The bride had grown up in Utah and after both her parents passed away from cancer, she was left to plan her wedding without their support. Longing for a place to get married that would help her to feel their presence on her wedding day, she choose Switchback Grille. Growing up in Utah, she had ate many dinners with her parents at Switchback and it held a special place in her heart. You would imagine the owner of the restaurant would be touched by her story and want to go above & beyond to ensure her day was extra special. Unfortunately, the opposite happened. I came on board as her wedding planner early on and helped her to plan her wedding in Utah from Los Angeles. When it came time to connect with the venue coordinator & owner of Switchback Grille, Kristen Marriott I was met with nothing but attitude and an unwillingness to work with me. She then told the bride and groom that if she was not her planner, she was going to charge her more. I'm still confused as to why anyone would ever charge more for less work?! Despite her attitude towards me, I did my best to work with Kristen. I tried to find a common ground with her and met all of her unrealistic demands with a smile on my face. However, Kristen continued to show a lack of care or professionalism in her interactions with both myself & the bride & groom. The night before the wedding, she was even texting the bride after 10PM to sort out logistics with her that should have been decided months before. On the day of, it seemed as if Kristen had an attitude adjustment and was willing to work with me and my team to create a beautiful day for the bride & groom. However, I was told I was not allowed into the reception site until just 3 hours before the wedding. We were forced to work outside in the cold & wind from 11AM-3PM. They did provide the catering for the wedding as well, the food was good, the drinks were okay, the wait staff that served dinner and drinks were fine, but truly nothing special to speak of. They have the most ridiculous "rules" that Kristen seems to make up on the fly. For example, wedding vendors are not allowed to use their trash cans or dumpsters. When asked where we should dispose of the trash, I was told we had to take out trash with us & find our own dumpster. This was after Kristen got in my face & yelled at me, pushing me several times. I have worked at countless venues and have never experience such a lack of professionalism! Save yourself the headache & do not work with Switchback Grille or Kristen Marriott. read more

We came in late and had walked in the rain to this restaurant. The man taking names told us it would be an hour wait. There were 4 of us and we had no car so we said fine. One of the males in our party went into the bar and found four seats. A lady, the manager came up to him and told him, without asking if he was ordering a drink, that he had to get up and go wait outside by the entrance. He asked if we could sit @ the bar to eat. She smeared @ him and told him that would depend on the bar tender. She would ask. The 4 of us continued waiting while they led group after group past us, never responding to the request to sit @ the bar and avoiding all eye contact with any of us. There was no where to sit to wait, we were all in our 70s. And they continued to ignore us. Finally after 20 min. Of not even being allowed to get a drink while waiting, two of us left. The other 2 went next door to wait for their phone call and no one ever called. Extremely rude people, tourists do not need to be treated that way after a day of travel. read more

The reviews absolutely don't do this restaurant any justice. From beginning to end our experience was nothing short of amazing. We were craving some seafood after conquering observation point trail. We had a stuffed shrimp dinner and a scallop dinner and both dishes were amazing. The appetizers were not to be outdone from the tomato soup, calamari to the burrata cheese, even the bread was divine. Honestly I would go back right now just for the atmosphere and staff friendliness. read more

Switchback Grille - Bars Near Me - Springdale, Utah

The only decent restaurant in town. All other restaurants SPECIALITY is burgers or pizza. Yes switchback costs more but well worth it. Food was fresh and well prepared And presented. Service was excellent. The only negative was after sunset the restaurant was a little dark for my taste. read more

We had a reservation made on Open Table an hour before we showed up. The hostess said "how may I help you"? I start to say "Hello, we have a reservation" but got one work into my sentence before the phone rang and she answered it, then left to look for someone for 5 minutes. No "excuse, me", nothing... just walked away. Um... ok. Then I tell her about my reservation. She says it's not in their system. I show her the email and open table app where I do have a reservation. She says, "Well, that's not my problem, I don't have you". Finally the front of house manager hears her and intervenes, and explains that open table will let you make a reservation even when they don't have room. He was nice and offered to put me on the wait list for the evening, but based on how disorganized the whole operation seemed and the really, truly rude behavior of the hostess, we dined elsewhere. I worked in restaurants all through college. I'm not a chronic one star reviewer or anything like that. But I refuse to eat at a place that treats me this way. They should probably consider some retraining for their hostess (again, FOH manager was great). read more

So I read the reviews and ignored them. Why I don't know. The service was mediocre and i ordered a $48 steak done to medium. It came out cold dull red in the middle - big miss. There was very little concern from staff. How hard can it be? Once recooked the meat was pretty tasteless. Good news, my wife's Chilean sea bass was very good. Avoid this place.. read more

My wife, son, and I showed up without a reservation and they seated us with no questions asked. We were quickly seated and served some freshly baked bread. Although the bread had good flavor, the bottom of it was slightly doughy. I ordered ribeye and my son ordered wagyu steak both to be cooked medium. My wife had the tomatoe bisque soup and spinach salad without the gorganzola. Everything was al a cart there and grossly overpriced. As an example a baked potato was $6. The food came to us in what i would consider an appropriate amount of time and everything was cooked exactly as ordered. My wife said the soup was good. I ate her salad - she didn't care for the strong balsamic vinaigrette. However, I loved it and wished for the gorgonzola. Although the stakes were cooked exactly as ordered, both of them were rather tough and somewhat lacking in flavor. The music they played in the background at times was off-putting at other times it was enjoyable. My son says they need to pick a theme and go with it. read more

Rule # 1; eat local. Rule #2; don't order any Fish in UT unless it's local trout! Sea Bass was so bad ( either poorly cooked or not fresh....which is my opinion ) it went back and I did not have an appetite for anything else. Server was very good at offering, manager later confirmed the comp of that meal. Reaction was great. But, the presentation of food, while " pretty" does not makeup for poor quality via the tastebud tunnel....Big and nice looking facility but below average food will make it a cavernous place in the long run. read more

Amazing dinner at Switchback. Beet and arugula salad followed by the best grouper I have ever had. Portions were ample and ambiance was first class. Really enjoyed the meal and the whole dining experience. read more

I can not say enough wonderful things about Kristen Marriott and Switchback grille. My wedding was perfect and nothing short of a fairy tale thanks to all that Kristen did to make the perfect day for me. It was difficult being away from the venue, but she did everything and then some to meet all my needs. The food was mouth watering and guests are still talking about it. The venue was so beautifully decorated and Kristen did so much of her own extras to add and make sure every detail was top notch. She made sure all of my requests were met and went over and above my wildest dreams. I felt as if I had been right there, she truly took the effort to get know me and make choices that I would want. Even when I had a slight melt down Kristen spoke with me and answered my emails at all hours. I hate to say it, but I had my moments of being a bridezilla and Kristen continuously patient and answered and handled it all like a true professional. When things didn't go quite as planned, Kristen jumped through hoops and gave me options I was very happy with. With all that i put this poor woman through i thought for sure my bill would be out of this world, but it was much less. There is no doubt Kristen did a lot of things just because she cared that i had a wedding of my dreams and it truly was!!! read more

This is one of the pricier places in a town of pricey restaurants. Remember it's a resort town. Wife had seafood linguine. Good seafood to pasta ratio. Seafood included mussels, scallops, shrimp, and salmon. Nicely done. I had the meatloaf. Which was bacon wrapped and had a strip of pork belly on top. The meatloaf was on a bed of mashed potatoes with some extra mashed potato "peaks" on either side. It was very good but a little fatty, even for meatloaf. The setting here is more upscale than most places in town and the prices reflect that. In summer or early fall the floor to ceiling windows would offer a great view of the surrounding mountains. Service was very good. We would come back. read more

We really love the area and some of the food and they had great salad and veg but the fish and meat was absolutely horrible and overpriced which you would expect as you are at the mercy of the area but I definitely do not recommend eating at this place ever again I've given it two chances now. In short a great place to stay Awsome view bad food go down the street a bit to eat. read more

Switchback Grille - Out back of the place - Bars Near Me - Springdale, Utah

I took my mom there tonight for dinner. It was pretty good. Service was fairly slow. They were in no hurry to get us out of there that's for sure. I ordered the new York steak. If I pay $40 for a steak, I want it to be just damn delicious. They out McCormick steak seasoning on it and call it good. I made the same steak at home last week for $7. My mom got the pork chops which she says were really good. By the time they got us our food it was a little later than we expected so we are fairly quickly. I handed get my card right when she brought the bill and mentioned politely we needed to go. I got the bill added the tip without hardly looking and, signed it, and we were on our way. I got home a few hours later and looked at the bill and they had added 18% gratuity to the check for a party of two. Are you serious? I called them and they apologized but could do nothing. I don't mind tipping and tipping well, but not almost 40% on a $70 meal with service that is mediocre at best. I will probably but be back for a long while because of this. If you go, make sure to check the bill. read more

Very nice restaurant with poor management. My wife and I had two nice salads and then waited 45 minutes for two petite medium rare fillets and mashed potatoes. Waiter brought out one medium rare for my wife and a dried up well done steak for me???Also we were then informed they had NO mashed potatoes-- a steak house with no mashed potatoes?? The waiter sent the manager over and he was incompetent. Generic "how do I make you happy " statement. After a 45 minute wait for a piece of shoe leather we were charged the full amount of our incomplete meal minus the steak I didn't eat . Go elsewhere!! read more

This is my first yelp review. One of the worst service experiences I have ever had. Both my husband and I have been servers at steakhouses for years so we understand "things" happen. My husband ordered a medium rare steak. Came out gray with slight pink in the middle (our definition of medium well). Taylor said she would ask for a new one for us before we could complain. Twenty minutes later, the "manager" delivered the new steak that looked exactly the same. He proceeded to argue that the steak was medium rare and it was eyesight then walked away. I was just astonished what manager walks away from a situation without a customer happy and argues with them! Our server, Taylor, was very attentive and polite. My meal was fine, very overpriced. Overall would never recommend to someone else. read more

Food was hit and miss and for a place this expensive you want it all to be good. Roasted chicken was excellent, filet was just okay and spaghetti and meatballs were just okay, scallops weren't good at all, very rubbery and chewy. read more

Stars are for ambiance and service. Food was terrible. We ordered the porterhouse special - so tough and incredibly difficult to cut. Perhaps we just got a bad piece (?!) but for $65, we expected better. The best part of the meal was the creamed corn and comp bread. Save your money and go elsewhere read more

My daughter and son in law booked their wedding venue in september of this year 2020 and because of covid it was best to cancel. The switchback company only refunded 20% of the down payment. I know they signed a contract and they would lose their down payment but because of something out of their control, this is a pretty shady way to do business, I have called and sent email to corporate but have not received any callbacks. read more

Underwhelming. Really the only thing that made this ridiculously overpriced meal worth anything were the mashed potatoes. The calamari was luke warm, fishy, and rubbery. The service was SLOW. We ordered the appetizer (the aforementioned rubbery calamari) and our entrees at the same time - the time between when the app was taken away and when the steaks came out was far too long (around the 20 minute mark). The waitress interrupted me while I was ordering to go deal with a different table. The mojito we ordered tasted...weird (I don't know that there was any sugar in it at all - far too bitter). Save the money and grill your own steak, make your own mashed potatoes, and steam your own broccoli. It will taste better and be more worth your time and money. read more

WORST! Service was ok until we spoke up about how bland the food was... no consideration. Told the MGR on the way out and he did nothing. Trout was tasteless/raw and steak was certainly not Prime quality and over cooked. And who charges for blue cheese olives for the martini? I NEVER write bad reviews especially in this economy but this is a public service in my book save your $200 and go elsewhere. Fix it! read more

Hair in my dinner 8/15/20. Barely an apology from the waiter, no apology or visit from the owner. Absolutely disgusting!

$40 steak is not a $40 steak. Overpriced, decent food. However! They didnt have chocolate milk but found a way to get us some. Pretty good service. read more

This place doesn't even deserve one star but since zero isn't an option, that's what it gets. Upon arrival for our reservation through OpenTable, we were seated after and awkward interaction with both a host and hostess. We waited quite a bit before a waiter arrived to take our drink orders. After waiting awhile for the drinks to arrive, we were asked for our order but stated our wish to receive our drinks first. A lime for my girlfriend's vodka press never came even though it was requested at time of order and again finally upon drink delivery. An unsuspecting and seemingly clueless manager (female) was making her way around the dining room when I handed her my credit card and requested closing out our tab. The waiter came running over wondering what was wrong, clearly not understanding our displeasure with the poor experience and lack of service thus far. We were so glad we avoided the disappointment of overspending on a meal with such poor service and were reassured of our decision when the manager seemed to avoid inquiring about our displeasure at the time I handed her my card and again when she rushed into a private door behind the host stand as we exited. Good riddance! There are plenty of other good options in town including Bit & Spur across the street where we dined twice in three nights because of the great food and excellent service experience there. read more