Christopher was super knowledgeable and helpful with my oil change & did not pressure me into…read morebuying anything extra. took 5 minutes and was honestly a really easy experience, I'd recommend it to anyone in the area

Had a quick oil change here in anticipation of a road trip. The staff was so friendly and…read morecommunicated with me through the whole process. I did not feel pressured to accept the additional services they offered. I was able to use a coupon I easily found online. Will stop here again for an oil change!

Professional service with a smile! Welcomed in, taken care of right away. Everything explained, no…read moreoversell at all. Fast service. Mohammed, Kyaw and Corey were a great team. I will be back!

Here is why you don't want to shop at Valvoline Instant Oil Change: we We're told our battery was…read moreabout to die, and they sent us to AutoZone down the street for a new Battery. Autozone replaced the existing battery without testing it and charged us $280. We later called and asked to have them test the old battery. They said the battery was good as we also thought. We asked if they Would take the new battery back they refused saying it was not their policy. When we called Valvoline on West Genessee they admitted the diagnostic tool was not used correctly and apologized for the mistake, but would not offer any further assistance or credit. So buyer beware of these two businesses who aren't very customer centric.

Called Saturday morning to see if they could get me in for an oil change. They were able to get me…read morein at 11 and told them I would have to wait for it. It took about an hour to complete the job and the manager was very apologetic. Being last minute notice, I was expecting that. Extremely professional and transparent during the process.

This Midas is top quality with both their work and personal, I went in with a rattling problem, and…read morethey quickly fixed it at a great rate. This place is a must go especially with their support for service members.

This location is amazing and convenient. The gentleman was very professional and courteous and gave…read moreus a very honest assessment. Made sure we had all our tires balanced with the right amount of air. The service absolutely outstanding. Our expectations were well exceeded. Thanks!

I had a noise coming from the left FRONT tire area and asked them to check it. I get a call later…read morethat my REAR brakes, with only 4k miles on them were bad. Rotors were scored and pads were shot. Impossible of course with only 4k and 2 years on them. Rotors had a few score lines but certainly did not need changing. Never mentioned anything about the front end noise. They said the pads had a lifetime warranty so it would "only" cost me $500. Drove down there and talked to the tech while the car was still on the lift and he said the pads were fine and the rotors were ok. Confided to me that the manager, not Dave but a grumpy fat guy in a filthy shirt and a ho-hum attitude, is a jerk and nobody likes him. Tech fixed the front end noise, a loose piece of shielding, no charge, gave me the keys and I was outta there. If you go there talk to Dave and not that other guy.

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

They always are willing to work with you and it is a great value it is around 80$ full price but if…read moreyou have been there once before they will send you emails/texts or something in the mail will a barcode you bring in to the oil change and tell them to honor it or to scan the barcode and they are more than willing to take money off your oil changes

The staff is great. They got me in and out no problems. Managers Emily and Scott are both rude and…read morelazy. Just sitting off to the side yelling direction at staff. Telling them not to close doors when it's cold. Do better by your staff!

I pulled in after being turned down for an appointment at other places and Raymond and his…read moremechanics were more than happy to help me. Raymond is awesome and answered all my questions about my car and gave me a discount on services I needed. I will definitely be back!

tried two times to get an inspection. understandably they were busy both time- one was mid…read moreafternoon and one was early am. The early am was what tore it for me. They were obviously understaffed and backed up at 8:10 am and to top it off a guy just was a rude jerk about reminding me they were first come first serve when I responded to his "what are you looking for" question. I don't need my butt kissed but I also won't bring my business to anyone who can't be at least polite when I was nothing but that both times.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

I had been to this store before and went back to have the alignment and Car Care Package done. I…read morewas running 15 minutes late and called to make sure that it would not be a problem. I talked to Jeff True, Service Manager, who very courteously assured me that would not be a problem. When I arrived, Mr. True met me. He was as professional in person as on the phone. He was courteous and listened when I told him what services I had scheduled and would he mind explaining the functions. He explained in detail what would be done and about how long it would take. I was extremely impressed that Mr. True spent the time explaining the services in detail and answered all my questions and I never felt rushed. After my interaction with Mr. True in the future, I will schedule services but only if he is there. I do not usually write reviews, but I was so impressed by how service-oriented he was and what an asset he is to Firestone. Paul B. Smith

9am SAT 7/13/24 Appointment confirmed on FRI 7/12/24 1:45pm Came at 9:05 am at the shop, they…read morechecked me in, I e applied for Firestone credit card, I was told 1h will be the service. 10:50am car still Not taken for the service (1.5h just waiting time). I think the online appointment system is not working properly. I've schedule another alignment for SUN 7/14/25 SUN at 12pm for another location. Let's see how it will go. A 2nd time will confirm my thoughts about the unprofessional approach to the appointments. Probably they short stuffed, but it's their problem to check and combine with the In progress and scheduled work!

The first appointment I had there was for an oil change. As i was paying the cashier for that, I…read morementioned to her that i should have have also had my tires rotated. She told me that they didn't need it. That let me know that this was a trustworthy business and i have continued with them since then and have also recommended them to friends and relatives who have had similar experiences with them.

Been going here for a few years and they're always so affordable! Quick easy service and easy…read moreappointments when needed over the phone! The other reviews don't do them justice I guess people just can't be patient or wait until the very last minute.