Yousuf Manya was extremely helpful! He was incredibly patient and straight to the point, which I…read morereally appreciated.

Yusef had the patience of a saint while he helped me buy a phone and transfer data from my old one…read more He was super knowledgeable at solving some of the security problems that weren't easy and had great customer skills. He represents the TMOBILE brand well. I'll be back with my Apple Watch soon as I know that he'll be a big help. Thanks and best wishes

I came in on October 1st. My phone was dying and wouldn't charge.. Lance was the person who was…read moreavailable to help me. He wasn't the most welcoming pleasant person but he did put my order in for the new Samsung fold phone. I wanted the large with the most memory available. He told me that it should be here by Thursday and to wait for someone to call when it's here. I kept checking the Verizon site and it showed the order but no updates on arrival. Over a week later, no one had called so we decided to drive back to see if it's arrived. When I tried calling their number, either it kept ringing or the call went to the main Verizon line. Walked in 9 days later, I was greeted by Andres. He was very welcoming, pleasant, informative, professional and very helpful. He was able to locate my new phone in the back. He patiently assisted me in transferring the information from my old phone to the new one. I am so thankful for Andres as he totally changed my mind about canceling my Verizon account. I came in upset and left satisfied because of how professional he is. If every person was as polite and professional as Andres, there would be more happy customers.

I went to store on November 17 to check the special deals the salesman name was Edgar said we have…read moregreat deal for small business because I said I am Obur driver 65 years old senior citizen .He gave me two phones and a few accessories he mentioned accessories is free but wasn't free and pushed to sell another gadget for diagnost the car I said I don't need that he said Its free too. I gave two phones for trade in and then he gave me an invoice for 580$ I checked that he charged me for each set up go service smart phone 39.99$- 39.99$ two times and charged me 24.99$ for showing me the gadget how it works for car and all accessories. Later I checked that he activated another line for the gadget for 20$ monthly and the first bill was 200$ I said you ripped me off. i said, i want to cancel and return my lines to T-Mobile and got senior plan for 2 lines flat 65.10$. ,One of the managers name was Chris said you can't get back your trading phones we sent to warehouse, then I went to T-Mobile transfered my lines to T-Mobile,then back to Verizon store and tried to return two phones, they said we can't accept phones, only returned 40.40$ back from 580$ of my money I paid. so I called Verizon and they sent me address to send back phones to Verizon company, finally I lost almost 1000$ because I lost two trading phones and 540$ money I paid . I never suggest to anyone to go shopping at this store because they are very crook and greedy.

Highly recommend this business for mobile repairs. They provided the most competitive quote for an…read moreaftermarket iPhone battery replacement via a Yelp inquiry, assuring equivalent performance to an Apple battery and backed by a 90 day warranty. The experience was seamless from start to finish. The technician estimated a 45 minute turnaround, which was executed precisely on time, aligning perfectly with lunch reservations across from the kiosk at HaiDiLao. Post repair diagnostics confirmed optimal functionality, restoring the battery capacity to 100% from a degraded 76% state. The staff was professional and friendly, and the device now operates like new. Exceptional service and execution.

So quick and great service. I tried to get my screen protector repaired at the Apple Store, but…read morethey didn't carry any more for the iPhone SE. Found this place on the Yelp, called, and they fixed in three minutes. Thanks so much! It is in front of the Mac store between Macy's and Nordstrom's

Nitzan was very nice, approachable, and a great salesperson. If you can look passed all of the…read moreschmoozing (I was greeted with a 'Hi! How are you?' followed by a 'Yes, you are very fine, I can see that,' which was highly implausible, considering I was not dressed to impress AT ALL and my physical appearance isn't deserving of such a high compliment. Just saying.) and hard selling of other products (i.e. wireless Bluetooth headphones. They were light and sleek, but I had no use for them because I already had the Beats brand), you can get some quality products at a good deal. I bought a black, faux leather wristlet wallet for my iPhone 6 and a good sheet protector for about $100. The screen protector was ultra-thin and did not hinder my phone's touch-sensitivity, was highly protective from scratches and shattering (he demonstrated by banging something really hard against his own iPhone) and it came with a life-time warranty supposedly. I thought the wristlet wallet would be cheaply made, until I took it out of its packaging for further examination. It had slots for my ID, a few credit cards, and cash. The right side consisted of a magnetic case that I could easily attach to the wallet or detach, if I wanted to carry my iPhone by itself. Nitzan showed it's functionality by using the wallet to stand the phone on its side and then removed my iPhone, explaining that I can stick the case to any magnetic surface. I tried the latter, when I reached home, by sticking it to my refrigerator. Hey, it worked! I plan on doing that in the future to play music in the kitchen, while I'm cooking.

Bar was really fast and friendly. Repaired three screens in less than 10 minutes. Great customer…read moreservice.

It was a weird experience for me in this store. I came in with a problem with my SIM card. I was…read moregreeted by the African American guy right away. But he was helping someone else and another girl staff helped me. She checked my account and helped solve my problem very quickly. The girl that helped me was so nice. She offered me the T-Mobile Tuesday water bottle. The weird part was the guy asked her right away something along the line of "why are you trying to be so nice?" It was weird and I felt very awkward. Anyway, I appreciate the girl staff. I don't know how to feel about the guy staff.

I have been with them for 2 years and have been more satisfied with them than any of the other…read moreprevious companies which I basically hate the old companies. T-Mobile as of yet, have not screwed me, overcharged me, lost service not, raped me while in another country!!! .So far, they are by far the best!!!

I had T-Mobile for 2 years and before that Verizon for 20. Since coming to spectrum in November of…read more2025, my coverage stress has disappeared! My total bill for phone tv and internet, is under $90! I never drop calls, live on the beach and have total peace! If you're struggling with your provider, call Spectrum and get the connection you deserve. DK @stayinyurlane

I am happy to share the excellent experience I had during my recent visit to the Spectrum store…read more From the moment I walked in, I was impressed by the positive environment, from the bright lighting and cleanliness to the updated product displays and welcoming staff. My wait time was only a few minutes, and when my name was called, I was assisted by a young lady named "Lilly." I asked for her help with a specific cell phone I wanted to purchase. After retrieving the phone, she thoughtfully offered me a chair so I could participate comfortably during the transaction. Lilly made the entire buying process truly delightful. I want to commend her outstanding customer service and will have my husband come in for his mobile needs in the near future.

it was a pleasure to be serviced by mark…read more he took care of my old iPhone (se2), prescribing a solution and disclosing a competitive price before service began. overall service took about 20 min in and out. i actually came while he was occupied with a client offsite (which is at no point a fault at all), and decided to wait until he got back, and he was professional in handling the compensation. mark is very accommodating, offering me a beverage while i waited, and giving me a ride home since i ubered to the store. we had small talk during the drop off and it is clear that he is an earnest man. i made sure to tip him for the experience, and i am completely satisfied with the experience at pcs connection.

It was a pleasure doing business with Mr. Hung. He is fast, courteous, and thorough. We needed two…read morecellphone batteries swapped out. The whole transaction was outstanding and professional. Hung's prices were a little higher than the others, but well worth it. Thanks for the great service.

Great communication, quick response. Was given a quote without even seeing the phone. Fixed my…read moreSamsung for $70, replaced the charging port. Phone works great! Would definitely recommend and go back again if i need any electronic repairs.

Was super helpful and nice. We got a free diagnostic for my broken phone and he was super honest…read moreand helpful. Would highly recommend!