Very dissatisfied with my experience tonight. My order was not fulfilled correctly and I tried calling for them to either fix my order or refund me. Whoever took my call, hung up. I'm really sad that this had to happen. This is my nearest Taco Bell and I'm going to have to travel somewhere else for my late night taco runs. read more

My favorite food ever!! Love that you can make everything vegetarian if necessary. Super quick service. Definitely my comfort food

I don't really know why I'm reviewing this Taco Bell. I guess it's nice to know that my car won't be broken into while I purchase my guilty pleasure that is a Crunchwrap Supreme. And that the workers are pleasant. And they actually get my order right. And I won't get asked for spare change while I'm in line. And there's no poop on the sidewalk. And people aren't sleeping in the booths. And it's clean. *Sigh* Suburbia fast food chains win this time. read more

Good service, decent food, and the restaurant is always clean. While I only go to Taco Bell five or less times per year, I have lived near this location for over seven years. The customer service is always top notch, and the food is always prepared very fast. Regarding the food... Well, it's Taco Bell, so there's nothing amazing to say about it. You eat here when you're too tired/lazy to cook at home. Anyway, what I like most about this location is that the food quality stays consistently decent. Other Taco Bell locations can learn from this location. Another plus about this location is that the restaurant is always kept clean. When I think about it, this is probably the cleanest and most modern looking Taco Bell location in the South Bay. If you need some quick junk food, this is a good place to check out. read more

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WTF?? This place is so good, I am a bit confused! Maybe I just got lucky, but just dealt with three of the friendliest people as staff, and the food was delicious. Other Taco Bells should learn a lesson from this one. read more

I recently made a "Run for the border" for the first time in about a year. Although I used to eat at the 'Bell frequently in the distant past I generally don't think much of them anymore. That's especially true since I moved to California, where great Mexican (and Central/South American) food abounds. This Sunnyvale restaurant definitely wins style points. It's all dressed up with fancy decor. Tables and chairs sport vivid accent colors against black backgrounds. It's like it's trying to be a hip club. A hip club that serves 99 cent "B33fy" burritos. Putting lipstick on a pig much? The Taco Bell menu has a huge variety. I remember years ago there were, like, 10 items on the whole menu. But today, as a result of all the experiments and branding cross-overs they've done, there are at least 50 choices. There's something for everyone now. (If everyone likes Taco Bell food, that is.) The staff in this restaurant seem fairly well organized. They take your order, assemble it correctly, and call your name. Those would seem to be the basics of food service, but the pathetic state of the so-called service industry today is such that nailing the basics is worthy of praise. Mostly recently I tried the drunken burrito, one of the specials. It looked kinda fancy, sitting there in its fancy little dish, though it was a plastic dish atop a "Hey kids!" paper mat on a plastic tray. The sauce was bland and the meat was dry. Lipstick on a pig, again. At a sit-down Mexican restaurant I'd send it back, but for $4 fast food it was okay. read more

Taco Bell - Smothered burrito @ Taco Bell - Fast Food Near Me - Sunnyvale, California

The Taco Bell disrespect needs to end. What It does isn't good, but it does it what it does so well.

I got trapped between cars in the drive thru for half an hour. No one was moving, people started honking and eventually several of us started backing out one by one. I drove around the block so I could go inside and figure out what was happening, and the employee told me they were overwhelmed with mobile orders, so I should make a mobile order or go through the drive thru (what?) That's not how this works, guys. If there are too many mobile orders to serve the people that are sitting there waiting in person, increase the wait time on the mobile orders. Figure it out. read more

Service is terrible. Waited 25 minutes in line. Once your in drive thru can't get out of line. Staff is terrible.

This place takes hypocrisy to another level. They have big sign stating that I must wear a mask while I'm in MY car at the drive thru. This while they handle money transactions, fills bags with food, then give the requested hot sauce or other condiments requested while never changing their gloves. Not only do they not change gloves after touching many potential contamination's, they use the same gloves for every customer. I passed on the, and I will never darken their door step again. read more

I've been going here for years. I had to start spacing out my visits though because it got to the point where the employees just saw me and started preparing my 3 taco supremes to go. When fast food staff know you by name or sight, you know you've gone overboard. A friend of mine swears that they put addictive substances in their 'secret' sauces! I would not be surprised. For all those addicted to Taco Bell, seek help. It's not your fault. Super fast, friendly service. And they nail the order every time. Who can argue with that? read more

Hungry at 11pm and stuck in Sunnyvale? Uhh, bad idea. Well, as said earlier, desperate times, desperate measures. A big Taco Hell sign illuminates El Camino from miles away so why wasting any more gas circling around this little town... I give in. The place seems undoubtedly empty, and - dark. Only a flashy neon sign suggests "open". Well, my stomach and I agreed already on some unhealthy choices for this night but what's that - a locked door? I'm confused. How does "open" and a locked door go together? Then again, I'm at Taco Bell. Everything goes together here. In this case, the store closes at 10pm. Drive-through only. 10 minutes later I had messed up my car seats with the crunchy remains of a Chicken quesedilla, an XXL taco, and a burrito with an undefined filling. Now, where's Pizza Hut? read more

I don't usually take the time too review a fast food chain, but today Taco Bell scored big! I am half way embarrassed, but today I totally forgot my wallet, I ordered food in the drive through and didn't realize the problem until I was at the window waiting for my food to be handed to me. OMG, so embarrassed. The employee went to her manager without me knowing and came back with "it's our treat today." Thank you so much Taco Bell! I will definitely be coming back and I will pay you back. P.S. It feels like my birthday! read more

One of my guilty pleasures but even more so now with their new offering of the queso crunch wrap--I'm obsessed. Cost to worth it ratio: 4.5 stars Highlights: - Queso crunch wrap: LOVE this thing. Mama of all quesadillas as it's huge and has melty queso cheese inside along with pico de gallo and ground beef. It's grilled outside but last time I noticed the actual crunch part comes from a flat crunchy corn tortilla inside. -- Food invention gone right: Most times when mass chains try to invent things they are total flops. Pizza hut trying to come up with a new type of pizza too often comes to mind, doing weird stuff with the crust, etc. In this case, I'm on the side of the wacky invention. -- Cost: everyone knows it's probably one of the cheapest eats, but even at $2.15 for the wrap and being on the more expensive Mexican pizza side of the menu, it's a deal, as it can be a full meal. I sometimes even share it with the hub cause it's too much. - Small snack: so I know we all try and avoid fast food, but in a pinch I can get just one taco here. Makes me feel like I satisfied by bad food for me craving, but just got a taste and didn't go all out. - Open late: late night food option after going out spot sometimes on the way home :-O Sometimes you just need a little grease before ending the night. - My high school Taco Bell: memories.... I remember when they introduced grilled chicken back in the day--it was such a big deal. ;-) Lowlights (my flip side to highlights): - Cravings: I now have renewed cravings for Taco Bell which I wish I didn't have. - Commercial overload: I saw so many commercials about this new crunch wrap that I had to try it. Yeah, I know I'm impressionable but I swear there must be subliminal messages in those things! I know I'm supposed to avoid it, but I just can't help it sometimes so I'll be back! read more

I'm a Taco Bell fan, but this location is strange if you eat inside. They're always cleaning and arranging sauce packets in perfect configurations, even when there is no need. OCD workers? It makes the dining experience beyond odd. But the food is fine. TIP: The cherry limeade is curiously refreshing. read more

Today, I write this review as a tribute to Ginger! Sad news: Today (23July09) TV star of "Yo Quiero Taco Bell" fame has passed away of stroke at age 15yrs. Ginger the taco-loving Chihuahua will be remembered and missed. This Taco Bell is a key part of my weekly lunch schedule. Just down the street from my office, a lunch-run can be completed in about 10 minutes allowing me to eat while doing email at my desk. I do visit several different Taco Bells in my travels, but, this one gets most of my business. Since Taco Bell's food is pretty much standardized there is not much to say. Hey, it is Mexican drive-thru-fast-food. What I can say is that the crew at this TB is really fast on the drive-thru. In fact, insanely fast. Again, this helps me save time. So far, they have been fast and yet 100% accurate in their service. So, for lunch today, Yes, Taco Bell to remember Ginger. Sigh ... [Sidebar, let's hope "Jack" is not the next to pass away, he's getting-up-there in age. Yes, I recall he had a bad accident.] read more

My first Yelp review and it's for Taco Bell. I'm not even a huge fan of the food--I just wanted to win a Limited Edition Gold PS4 Bundle. Frequently, fast food workers are tired and unmotivated. That is not the case at this Taco Bell. Unfortunately, I cannot recall the name of the young man who took my order, but his interpersonal skills were stellar. Rather than just sending me to the drink machine when I was ordering, he very patiently pointed at the signs and helped me understand what my options were. He completed my order with panache. While I waited for the food, I observed him wiping down tables (it's a very clean Taco Bell) and he asked another group how their meal was as they left. They too seemed pleased with his kindly demeanor. My order was soon ready and it was time to go home to eat. On the way to the car, another employee who was outside on break told us to have a good night, and as we drove off he waved again. I felt like I really belonged at this Taco Bell. I didn't win the PS4, but I'd be willing to try again at this location. ;) read more

Management sucks & so does the costmer service They all act slow maybe to much 420 & have sarcastic attitudes Foods always cold by the time I get home The sodas fresh at least & Great parking read more

Had to try the Chili Nachos and I and a handful of TUMS are paying for it. I still love Taco Bell even though I get heartburn afterwards. read more

Taco Bell - Entrance to parking lot - Fast Food Near Me - Sunnyvale, California

I decided that I'd have a traditional kid's fast food birthday for my 30th since I had never had one growing up. Date of party was 1-8-2012. We called ahead of time to make sure it was ok if we brought a large group and if we had to make special arrangements. None were required (They do NOT take reservations) but they did kindly tell us that the dinner rush would be over after 7. We were a group of about 25. The restaurant was clean and comfortable. We all ordered our meals separately. Food was fast and hot and there were no complaints about botched orders. All employees were super friendly. The location is interesting, circular inside - with a big skylight. The staff welcomed us to stay as long as we wanted and never made us feel pressured to leave. They even checked in with us to see if we needed anything. At the end of the night, when there were no other customers to tend to, a couple of staff members took a few moments to judge our pipe-cleaner animal contest. I've also eaten here on other occasions and the dining room is always clean and staff is friendly. read more

Friendly and accommodative staff. Recently remodeled and nice and clean. Fast, good, accurate service. Our favorites are chicken chalupa with spicy ranch sauce and chicken quesadilla. Convenient location, ample parking and never too crowded. read more

This place has gotten my order wrong on numerous occasions. When I have told them that I want a "meatless" meal, and specifically " no meat, please substitute beans", I see the change come up on their drive- thru order screen and yet I have found that they have messed up my order and put in beef instead. I have had to come back and complain at the register and get a refund for my food as a result of their mix up more than once. It's almost like the people who work here fill the orders on auto pilot or just don't communicate the customization of orders to the people putting the food together. Highly disappointing! Would definitely suggest checking your order in the parking lot before you drive away. read more

It's a Taco Bell, so you know what to expect. I've never been inside the restaurant but the drive thru is super fast. They're always speedy and polite, but what's with the curb. It's like 2" tall which doesn't sound like a lot but in reality causes your car to lurch when turning into the driveway. This one is in a weird spot near the corner of El Camino Real and Mary. Sometimes you get stuck at the exit because it's a busy intersection. read more

This Taco Bell was so great! Went here around 1:30am last night. Ordered $22 worth of Taco Bell. They were quick, and got all of the order correct. They also gave us a lot of hot sauce, in each flavor! read more

Been eating Taco Bell all my life (over 20 years) and never encountered this problem. However at this place, for example: if you order 5 big items they give you two packets of sauce lol, not even enough for each item. People who eat at Taco Bell know exactly what I'm talking about they usually give enough sauce or extra however this place is owned by one stingy cheap person, I honestly feel bad for him/her. Being this cheap is a sickness. read more

This is a great place if you are looking for a late night eat and something cheap, but for any other reason you should probably not come here. It has good tacos and decent burritos for all under $2, but after getting food poisoning and having stomach aches all night it doesn't seem too worth it. Eat at your own discretion, usually Taco Bell food is safe but every once in a while you have a risk of being the unlucky one. read more

Slow service ... it's 8:45pm on a Monday night and I'm waiting 15 minutes for one taco and one quesadilla?! Say what!!!!

One star is for the coffee. Not that the coffee is bad, they just don't know how to make it I guess. Dozens of times I have ordered coffee with my fast food breakfast. Not one single time was the coffee ready when the food is ready. Not Once. So the whole order is ready before it occurs to them to make the coffee. Every single time. It's not rocket science, just start the coffee first!! I do not like watching my food get cold for five minutes while they make coffee. Come on Taco Bell! It's Coffee, & you don't even have to pick the beans! read more

The food is always good for me, but I don't like the place, it always smell weird. read more

Taco Bell - Fast Food Near Me - Sunnyvale, California

I love taco bell. The staff here is always nice. The dining room is always clean. I recommend this location. read more

Taco Bell - Taco bell has breakfast. - Fast Food Near Me - Sunnyvale, California

Hard to imagine,but excellent service at the drive-thru by Christina! Basic Taco Bell food, but that's what I went there for. Just so happened the woman on the other side of the "squawk box" had a positive, upbeat sounding voice, friendly, but quick and efficient. We are all so quick to complain...let's compliment too, when it's earned. Nice job Christina. read more

Nice ambience, clean place. The service was super fast, we got our order before it was billed. The food was simple and good..: read more

Taco Bell - Cool Cartoons - Fast Food Near Me - Sunnyvale, California

love this taco bell. got the taco pass, it's great. go through the drive thru, everyone is so helpful and friendly and quick. my only feedback is that the exterior color temperature of the lights is different. read more

When i went it was super dirty and they were really unprepared for their giants promo - they didnt even communicate to anyone waiting in line that if it was after the time cut off, that they wouldnt get their free taco. Also the cashier was super flustered which made everything take longer read more

worst taco bell location in all of sunnyvale. my soft tacos barely had a squirt of meat in the bottom, then a whole bunch of lettuce, sprinkled with a tiny amount of cheese on top. what a rip off!!!! never ever ever again. ill starve before i ever go here again. read more

I love Taco Bell but had a sad experience with this location. I got my order and drive home. Part of my order was the naked taco combo. When I got home I unfortunately found out that the naked taco wasn't in the bag:( I've called them and left a voicemail, I've tweeted at Taco Bell and I've called the 1-800 number on the receipt to fill out the survey... and no word from them to rectify the issue in any way. so that's why I'm writing this review. I would normally give a 1 star for such a situation but I still have love for the Bell this the 2 star review... I just want my naked taco that I've paid for and I've never received... read more

I love Taco Bell but this food was just gross. Ordered the Nachos Bell Grande and the chips were just mush, completely soggy. Hardly any meat at all. I tried to give it to my dog and even she would not eat it. I sent an email to the management and did not receive a response. Will not be back. read more

You will get screwed in the drive-thru. I have several times, and i finally had to say something.

I echo everything Luis M said in his review 9 months ago (which shows a continual pattern of the same issue). The issue is Juan. Juan is rude, aggressive, and acts as if you are inconveniencing him by you just simply being there. No one else was in the drive thru in front or back of me. Inside wasn't busy. Multiple staff in the kitchen. Yet Juan is super impatient and rude. Literally no reason for it. Maybe he was having a bad day, but nope it's a pattern of behavior clearly. And not just my interpretation. I said nothing outside of "I just need a minute," my order, handed over the payment, and "what is your name?" Yet every response from Juan (prompted and unprompted) was just rude, aggressive, and exasperated. Going thru reviews, I now believe he may be the owner or manager... which makes this even more unprofessional and off putting. It's not run well. They have you wait out front even when they are not busy which shows poor in-n-out service for a drive thru. Wouldn't have left a message just about that, but the full picture seems to be top-down bad culture and bad execution. Fuck Juan. read more

I just want to say, who ever hired that hot blond behind the counter, good for you. This Taco Bell is the best because of the hot blond that looks like a younger Kristin Dunst. She['s so nice, tall, blond, blue eyed, and what not. She is an angel. I ordered something from her, I think it was one of those chiller type of drinks, and she brought it right to me. That was really nice of her to do that, and I've.....never....I mean . . . .never had that happen to me at any other taco bell. Please, whoever the manager is there, DO NOT LET HER GO! She is awesome! read more